Easy to use, reliable messaging
CallFire is a quick and easy way to reach out to clients. We use it for special promotions, event invitations, and training information. …
Starting at $99 per month
View PricingOverview
What is CallFire?
CallFire is a VoIP and messaging solution designed for both external B2C interactions and internal company use. It includes features such as text messaging, call tracking, voice broadcasting, and an interactive voice response (IVR) system. Subscription pricing starts at $99…
Recent Reviews
Popular Features
- Call recording (10)10.0100%
- Multi-level Interactive Voice Response (IVR) (7)9.090%
- Answering rules (7)8.080%
- Call reports (10)7.373%
Pricing
Lite
$99.00
Cloud
per month
Startup
$199.00
Cloud
per month
Grow
$299.00
Cloud
per month
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
CallFire Demo API (20130610M)
YouTube
Features
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Product Details
- About
- Competitors
- Tech Details
- FAQs
What is CallFire?
CallFire is a VoIP and messaging solution designed for both external B2C interactions and internal company use. It includes features such as text messaging, call tracking, voice broadcasting, and an interactive voice response (IVR) system. Subscription pricing starts at $99 per month.
Interactive Voice Response (IVR)
Website integration, multi-question surveys, virtual voicemail box
Text Messaging
Customizable messages for all recipients, CRM integration, auto-reply management, reporting, available in U.S. and Canada.
Call Tracking
Agent whisper message, call recording, email notifications, Google Analytics integration, phone number tracking and reports.
Voice Broadcast
Call transfers, text-to-speech, custom answering machine messages, call scheduling.
Interactive Voice Response (IVR)
Website integration, multi-question surveys, virtual voicemail box
CallFire Video
Creating Your First Cloud Call Center Campaign Demo
CallFire Competitors
CallFire Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
CallFire is a VoIP and messaging solution designed for both external B2C interactions and internal company use. It includes features such as text messaging, call tracking, voice broadcasting, and an interactive voice response (IVR) system. Subscription pricing starts at $99 per month.
PhoneBurner are common alternatives for CallFire.
Reviewers rate Call recording and Call screening and Message alerts highest, with a score of 10.
The most common users of CallFire are from Small Businesses (1-50 employees).
Comparisons
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Reviews and Ratings
(26)Attribute Ratings
Reviews
(1-7 of 7)Companies can't remove reviews or game the system. Here's why
March 31, 2022
CallFire - Great Bang for your Buck!
We have hundreds of numbers with CallFire across multiple accounts both in house and customer direct. We use the lines for call tracking as well as having geo specific numbers in regions where we don't have a native number. We sometimes also use the call recording feature to prove the value of our services to our customers.
- Call forwarding.
- Call recording.
- Call notifications.
- Text handling.
- Some area codes are missing.
- Support is really good but could be faster.
August 27, 2021
Great autodialer and telemarketing program
We use CallFire as an autodialer for our outbound sales. It is used in the sales and marketing department. CallFire allows our in-house telemarketing team to effectively and efficiently contact sales prospects. Uploading names and phone numbers was very easy. The autodial feature with the message drop to voice mail resulted in our telemarketers focusing on the calls with minimal setup time.
- Auto dialing
- Decision tree setup for call questions
- Call recording for telemarketer evaluation and training
- Message drop to voice mail
- More clarity on pricing.
- It is difficult to determine how the credit system works
- Determining which feature set to use for specific projects.
January 15, 2019
Auctions of all kinds with the client in mind.
I [own] an auction house and I use this system to inform customers that there is an upcoming event. I tell them who, when, where and why the event is happening and direct them to my web page or Facebook.
- With advertising becoming so expensive, this is the new way to communicate with your customers.
- I like the format just like it is.
January 08, 2019
CallFire Increases Sales Efficiency
It's being used to help run through a high list of sales prospects in a faster manner. I mainly used the Cloud Call Center product in this regard.
- Dialing Automation
- Customer Service
- Good Pricing
- Please keep the Cloud Call Center (from what I understand, they were thinking of eliminating it)
- Add more pricing tiers
- Add more integration
January 08, 2019
Using CallFire for Call Tracking Boosts our ROI
CallFire helps us by tracking the effectiveness of marketing strategies. We use it for tracking numbers on websites, social media, newsletters, outdoor advertising, and radio. It enables us to very specifically determine which strategies, platforms and media outlets work best for us. We continue to use it because it is a cost effective tool.
- Call Tracking
- Price
January 08, 2019
CallFire is a must for anyone running digital campaigns!
I'm Jason, owner and operator of Yvlove Digital Agency. Call tracking is an essential component of our lead generation campaigns for clients and CallFire has made the process easy to track.
- Gives us instant notification of new telephone leads/responses to ads
- Allows us to track quality control of client staff (responsiveness to leads)
- Helps with tracking the efficacy of specific ads.
We use CallFire Voice Broadcasts for our accounts receivable departments across 5 of our North American brands. This has allowed us to prioritize the most important part of our collections team workflow, speaking with customers directly without having to manually make calls.
- Campaigns are dead simple to build and modify.
- Pricing is competitive for the industry.
- Technical support is generally available via live chat and very responsive.
- The services are easy to use and robust, but there is room for improvement. Unfortunately, not much has changed over the last 2 years of use. There haven't been any new features or innovations in that time.
- API integration and automation is not easy for most folks to jump into and there is very little technical support or documentation to take advantage of such features.
- The standard reports are generally sufficient, but there isn't any customization or intelligence available.