Name: Introduction to Cloud Commerce Pro
Uploaded: 2016-10-11T15:50:34.000Z
Duration: 2 min 25 s
Description: Cloud Commerce Pro provides the perfect management system to get you selling more products in more places whilst keeping your back office organised and your customers happy.

Help Desk

Web and Video Conferencing

Customer Support

Changelog

Mind Mapping

Mobile App Development

Push Notifications

Development

Business Intelligence (BI)

Collaboration

Diagramming

Manufacturing Execution

Payment Facilitation

VoIP

Enterprise

Accounting

Payment Gateway

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Course Authoring

Credentialing

HR Management

Payroll

Professional Employer Organizations (PEO)

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

API Management

Cloud Storage

Custom Software Development Services

Desktop Outsourcing

Embedded Business Intelligence (BI)

Endpoint Encryption

Fraud Detection

HTML Editors

Hyper-Converged Infrastructure

IT Asset Disposal

IT Asset Management

Integration Platform as a Service (iPaaS)

Network Performance Monitoring

Password Management System

Remote Monitoring and Management

Remote Support

Solid State Drives

Static Application Security Testing (SAST)

Time Series Databases

Traffic Switching

Wireless LAN

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Audience Engagement

Content Management

Creative Collaboration

Data Management

Direct Mail Automation

Email Marketing

Graphics

Marketing Automation

Online Reputation Management

Social Media Management

Social Media Publishing

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Point of Sale

Quote to Cash

Sales

Auto Repair

Emergency Notification

HIPAA Compliance

Home Health Care

Insurance Agency Management

OSS/BSS (Operations Support/Business Support)

Public Sector Software

Trucking Software

Vertical-Specific

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Prompt and Personal Customer Support: Many users have praised the awesome customer support experience provided by Cloud Commerce Pro. They appreciate that the support staff is easily accessible through phone calls, without the need to raise tickets or book online support sessions. This prompt and personal assistance has been highly valued by users.

Time-saving Automation and Efficiency: Several users consider Cloud Commerce Pro to be a real game changer for their business. The software offers automation of common manual work, saving them time and effort. With features like stock syncing and order streamlining, it helps streamline operations and improve efficiency.

Reliable Cloud-based Technology: Users have found the cloud-based technology of Cloud Commerce Pro to be highly reliable. It rarely crashes and has fast synchronization with channels. They appreciate that it allows them to easily manage multiple locations and channels for selling their products, providing convenience and peace of mind.

Cloudcommerce Pro has been highly praised by users for its ability to save significant time and automate processes, resulting in a reduction in manual work. With the software's functionality and integrations for stock synchronization and order optimization, businesses have been able to streamline their operations and improve efficiency. Users have also appreciated the ease of use and quick adjustments to product listings made possible by the system's fast speed. Additionally, the setup process and ongoing support from representatives have received positive feedback, with customers feeling supported and part of a team. While some users may have had negative experiences in the past, they acknowledge that improvements may have been made to address any issues. Overall, Cloudcommerce Pro has proven to be a reliable solution, enabling businesses to run more efficiently with improved data management and faster processes. It has saved businesses hours in listing items and fulfilling orders, while also keeping everything organized. By seamlessly integrating with various channels and offering a user-friendly design, the software has empowered businesses to better manage stock and dispatch items. The superb support provided by Cloudcommerce Pro, including quick issue resolution and training, has been highly appreciated by customers.

Delays in Customer Support: Some users have experienced significant delays in response from customer support, which has made it extremely challenging for them to complete their work on time. This issue has been raised by multiple reviewers and has caused frustration within the user community.

Glitches in the System: Over the past two weeks, there have been two notable glitches in the software that have had a negative impact on users. Orders were not coming through until noticed hours later, resulting in overselling products and financial losses for some users. This problem has been mentioned by several reviewers.

Setup Delay: Many users have expressed frustration with the setup process of the software. It is often delayed, causing further inconvenience for users who are already paying a monthly fee. This delay has led to dissatisfaction among some customers who expected a smoother onboarding experience.

BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion.

Standard

Plus

Wix is a website builder used to grown an online presence. The platform allows users to build their website from scratch, choose from designer-made templates, or use an AI website builder to add sections, images, and text.

Business Elite

Business

Core

Light

Cloud Commerce Pro

Snag a free copy of the Buyer's Guide to Ecommerce Platforms for tips, advice, and product info.

Need help deciding which Ecommerce Platform is best for you?

eCommerce  is short for "electronic commerce." eCommerce software comprises electronic storefronts that provide an eCommerce solution for merchants hosting a website on which consumer transactions are generated online, and have many features ancillary to this purpose.

eCommerce

<div>Cloud Commerce Pro provides a cloud-based multichannel e-commerce solution.  </div><div><br></div>

Introduction to Cloud Commerce Pro

Cloud Commerce Pro provides the perfect management system to get you selling more products in more places whilst keeping your back office organised and your customers happy.

Online Storefront

Features for creating an online storefront with a browse-able product catalog.

Product catalog & listings

Products are easy to browse; listings include descriptions, photos, 360-degree views, and/or videos.

Product management

Bulk product upload

Admins can upload products in bulk using spreadsheets.

Branding

Storefront is part of a unified customer experience of the brand across channels (social media, physical store, website, etc.)

Search & filter

Visitors can easily search for products and filter products based on criteria like type, size, color, etc.

Mobile storefront

Customers can easily shop on mobile devices; storefront is responsive or mobile optimized.

Product variations

Products with variations or configurable options are easy to list and easy to browse.

Subscriptions & downloads

Accommodates intangible “softgood” products like subscriptions, downloads, and free trials.

Website integration

Integrates with an existing company website or blog.

Visual customization

Users can customize the look & feel of the storefront; storefront is visually attractive.

Beyond product catalog, includes basic content creation and management features such as blogging capabilities.

Customer service tools

Includes tools like live chat for providing customer service to eCommerce website visitors.

Online Shopping Cart

Features that facilitate the collection of items so that customers can purchase them as a group.

Abandoned cart recovery

Saves contents of abandoned carts and allows customers to purchase on a future visit; may send a reminder email to the customer and/or a report to the merchant to help convert abandoned carts into sales.

Tax calculator

Shopping cart calculates tax and may also process tax or integrate to 3rd party tax handling solutions.

Shipping calculator

Shopping cart calculates and displays cost of shipping or shipping estimates.

Integration with Amazon

Syncs product catalog to Amazon; customers can find, collect and purchase products on Amazon.

Integration with eBay

Syncs product catalog to eBay; customers can find, collect, and purchase products on eBay.

Checkout user experience

Easy for customers to view shopping cart and checkout; maintains a consistent, trusted look & feel.

Online Payment System

Features related to processing online payment for eCommerce purchases.

PayPal integration

Integrates with PayPal’s online payment system.

Returns & refunds

Includes tools for managing product returns, exchanges, and refunds.

Single-click checkout

Returning customers can checkout, using their registered payment and shipping information, with one click.

eCommerce security

Security measures are in place to prevent a breach of sensitive payment information.

Credit card transaction fee

eCommerce vendor charges a payment processing fee (fixed or percentage) for credit card transactions.

B2B features

Includes features that that are valuable to B2B transactions, such as contract negotiation, pricing, invoicing, etc.

eCommerce Marketing

Features related to marketing for eCommerce websites

Promotions & discounts

Includes tools for offering and redeeming coupons, promotional codes, and time-based discounts.

Personalized recommendations

Display or recommend certain products depending on the customer’s identity or shopping/browsing history.

The platform & templates help users create the right website infrastructure (pagination, page headers, titles, meta tags, url structure, etc.) to increase the site’s visibility in search engine results.

Product reviews

Allows customers to post ratings and reviews for individual products.

Social commerce integration

Integrates with social media to allow customers to share products, shop for products, and view ads within their social media networks.

Customer registration

Customers can register for an account with their email address, saving their contact, shipping and payment information.

eCommerce Business Management

Features related to business management and administration of eCommerce operations

Multi-site management

Administrators can manage multiple storefronts or websites under one umbrella.

Order processing

Includes tools or integrations for order processing.

Inventory management

Includes tools or integrations for managing inventory.

Includes tools or integrations for managing or even automating accounting records related to eCommerce.

Shipping

Includes tools or integrations for order fulfillment of physical products.

Cloud Commerce Pro

Overview

What is Cloud Commerce Pro?