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What is emPerform?

CRG emPerform is an all-in-one employee performance management software suite. The solution is designed to automate & streamline performance reviews and align company and employees goals.

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The product has been instrumental in goal management and succession planning, offering users a clear path to follow and keeping them …
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What is emPerform?

CRG emPerform is an all-in-one employee performance management software suite. The solution is designed to automate & streamline performance reviews and align company and employees goals.

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  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is emPerform?

emPerform is an all-in-one employee performance management suite. The solution is designed to automate and streamline performance reviews and align company and employees goals. It includes online appraisals, 360° reviews, succession, reporting, social feedback and pay for performance planning. emPerform is offered as a hosted (cloud) or on-premise solution and can integrate with your current HR or payroll system. The product includes templates and content libraries. The company specializes in helping small and medium sized businesses transition from paper or excel-based review forms and implementing a performance management strategy.

The software streamlines online performance reviews with fully automated reviews and forms. emPerform allows you to create your own forms and processes that ensure consistency in all performance reviews. emPerform's goal management feature makes it easy for organizations to set and track SMART goals, which promote accountability and keep employees focused on achieving clearly defined objectives. Businesses can monitor the status of objectives, recognize accomplishments, and boost morale. SMART goals also help identify areas of improvement and enhance productivity by delegating resources to essential tasks.

The 360° reviews use multiple perspectives to identify strengths and develop employee performance. Users can request feedback from anyone in their organization by simply clicking a button. emPerform allows managers to collect feedback from multiple sources and develop the most accurate understanding of their team's performance. Employees are always evaluated fairly by their coworkers, coaches, or project managers. emPerform's 360° reviews also help the HR department avoid the time-consuming process of administering and compiling surveys. emPerform automatically incorporates 360° feedback into performance reviews and forms, enabling users to seamlessly access a comprehensive overview of employee performance.

emPerform offers ad-hoc reporting capabilities with talent analytics and performance reporting that provide deeper insights into employee performance across the entire organization. The end-user dashboards generate reports that enable managers and executives to track their team's performance or visualize the status of performance reviews. The software also identifies skills gaps and rating inconsistencies that could potentially skew key metrics.

emPerform Features

Performance Management Features

  • Supported: Performance plans
  • Supported: Plan weighting
  • Supported: Performance improvement plans
  • Supported: Reporting

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Subordinate goal setting
  • Supported: Individual goal setting
  • Supported: Performance tracking

Additional Features

  • Supported: 360º Reviews
  • Supported: Ongoing Feedback
  • Supported: Succession Planning
  • Supported: Compensation Management
  • Supported: Surveys
  • Supported: Customizable Templates
  • Supported: Negative Feedback Management
  • Supported: Peer Appraisals
  • Supported: Review Cycle Tracking
  • Supported: Self-Assessments
  • Supported: Self-Service Portal
  • Supported: Skills Assessments

emPerform Screenshots

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emPerform Integrations

emPerform Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Reviews and Ratings


Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

The product has been instrumental in goal management and succession planning, offering users a clear path to follow and keeping them updated on their progress. According to users, the software has increased productivity among employees and allows for customized reports during goal setting activities, ensuring that goals are aligned with strategic objectives and departmental goals. Additionally, the system provides data and reports once a full performance cycle is completed, making it user-friendly and efficient.

One of the significant benefits of the product is its ability to resolve issues with applying weights to rating scales and how that impacts compensation models. Users have also found it valuable for implementing an annual performance plan for each employee, allowing for ongoing feedback collection throughout the year. Moreover, the system helps keep employees on track for performance reviews by sending out reminders, saving time for both managers and employees.

The software offers a range of features such as journaling, tags, single sign-on, real-time email notifications/reminders, and custom reporting, enhancing its usability further. It fulfills the long-standing request from employees for reviews, providing feedback to both high performers and underperformers. By bringing goals and objectives to mind, the platform prompts managers to have conversations with their employees and set clear objectives. Overall, users have had an excellent experience with the product and its support team.

By transitioning organizations from paper-based evaluations to an efficient cloud-based solution, the software has transformed a cumbersome process into an effective one. It allows for easy submission of feedback and facilitates effective feedback collection by supervisors. Users appreciate the customization options and intuitiveness of the software, enabling them to fill feedback gaps effectively.

While the system can sometimes be clunky and difficult to log into, users have still had a collaborative and enjoyable experience with the performance management system and the support team. The software holds all parties accountable and engaged in the evaluation process. Access to past evaluations allows users to reflect on their previous performance and track progress over time.

Furthermore, the level of customer service provided by emPerform's staff, including the trainer and facilitator, has been highly praised by users. The software effectively automates and streamlines employee appraisals, making the process easier to manage. It has also been successfully utilized as an enterprise-wide tool for employee performance evaluations. Given the positive experiences, users confidently recommend emPerform for future talent management projects.

Highly Customizable: Many users have stated that the system is highly customizable to their performance review process, allowing them to build it out exactly the way they want.

Easy to Use and Learn: According to several reviewers, the system is very easy for users to learn and utilize. They have received great feedback from employees about the ease of use and visual presentation.

Excellent Customer Support: Numerous users have praised the friendly and helpful staff at emPerform. They appreciate the dedicated account managers who ensure their success and availability for follow-ups and making changes year over year. The phenomenal customer service with immediate responses has set a high standard for other software companies.

Difficult Navigation: Several users have found the system difficult to navigate and become familiar with, causing frustration and inefficiency in their workflow.

Reporting Functionality Needs Improvement: Many reviewers have expressed dissatisfaction with the reporting functionality of the software, stating that pre-designed reports are not customizable and building custom reports is a cumbersome process. This limitation hampers their ability to generate meaningful insights from the data.

Limited Administrative Features: Multiple users have highlighted the limited administrative features of the software, finding it tedious and overwhelming to manage tasks such as workflow setup and employee information input. They rely heavily on their account manager for support, which restricts their autonomy in making larger changes independently.

Attribute Ratings


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Score 5 out of 10
Vetted Review
Verified User
We have been utilizing emPerform as the enterprise-wide tool for employee performance evaluations.
  • Ability to customize workflow.
  • Ability for Human Resources to aid managers by making recommendations/edits to comments before employees receive their evaluation.
  • Customized security profiles to ensure each stage of the process is administered according to a specific business model.
  • Layout modifications when employees and managers are in "review" mode. The system would benefit greatly from having everything accessible with only a single click. The current layout requires the reviewer to visit different areas before even reaching the rating area.
  • Cloud-based performance management! With the popularity of remote and telework positions, it would be fantastic to offer employees and managers the ability to log in from anywhere and still access the performance management system.
  • Ease of use and integration with HRIS systems.
How easily the system interfaces with the HRIS system is essential for setup. Unfortunately, the emPerform system doesn't seem to perform as well as we would like. Review setup is cumbersome and time consuming. We like the customized workflow, but would like more abilities to assign reviewers.
  • Reduction in administrative time by having all of the performance evaluations available through an electronic portal.
  • Ability to have quick reporting on the status of evaluations and metrics on suggested training and development plans.
  • Halogen,SuccessFactors,HRCloud,Perfode,SumTotal Talent Expansion
We feel very strongly about moving to a platform that's easier to manage and provides our employees/managers with a faster tool. We like the convenience of cloud-based software.
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