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Insperity

Insperity

Overview

What is Insperity?

Insperity’s complete PEO services provide the scalable infrastructure needed to eliminate inefficiencies, control expenses and reduce risks to help sustain profitability. The Insperity PEO solution combines personalized service and HR technology, aiming to maximize the effectiveness of the client's people.

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Recent Reviews

TrustRadius Insights

Insperity Workforce Optimization offers a range of features that cater to various HR needs. Users have found the platform useful for …
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Great for what it does

8 out of 10
September 15, 2022
Incentivized
They handle a lot of items - benefits, separation agreements, payroll, etc for our US entity. If we are unsure of any legal-related items …
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Happy with Insperity

10 out of 10
April 21, 2022
Incentivized
We have been using Insperity for a few years now. They handle all of our payroll and HR department. We have great account managers that …
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Reviewer Pros & Cons

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Service Offering Details

What is Insperity?

Insperity’s complete PEO services provide the scalable infrastructure needed to eliminate inefficiencies, control expenses and reduce risks to help sustain profitability. The Insperity PEO solution combines personalized service and HR technology, aiming to maximize the effectiveness of the client's people.

Additionally, through Insperity's collaboration with GrowthForce, the service can also include bookkeeping and accounting services, and customized compliance guidance and financial insights.

Their services include technology and personalized support from Insperity's dedicated experts. Some of their services include:
  • Notification of significant changes to employment-related state and federal laws
  • End-to-end workers’ compensation coverage and claims resolution assistance
  • Safety services consultations delivered by tenured, highly trained safety professionals
  • Virtual or instructor-led HR management training
  • Response to Equal Employment Opportunity Commission and other fair employment practices agencies.

Insperity Video

Insperity: HR Services

Insperity Competitors

Frequently Asked Questions

Insperity’s complete PEO services provide the scalable infrastructure needed to eliminate inefficiencies, control expenses and reduce risks to help sustain profitability. The Insperity PEO solution combines personalized service and HR technology, aiming to maximize the effectiveness of the client's people.

ADP TotalSource, Terminal, and TriNet are common alternatives for Insperity.

The most common users of Insperity are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(27)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Insperity Workforce Optimization offers a range of features that cater to various HR needs. Users have found the platform useful for payroll onboarding, managing I-9 processes, and facilitating employee handbook signing. Additionally, it assists in benefits management, time and attendance tracking, and HR record keeping. Some users consider Insperity Workforce Optimization as a strong alternative to having an in-house HR team since it effectively handles tasks such as employee time tracking, payroll processing, and vacation management. Moreover, the platform provides access to a wealth of resources and information on legal matters specific to different cities and states.

However, it's important to note that users have encountered challenges with the product. The tools provided by Insperity are often described as slow, outdated, and difficult to use. The user interface is considered outdated as well, making navigation an arduous task for many users. Some have also expressed difficulties in generating reports, requiring certification in Insperity to do so. Furthermore, the cost associated with using Insperity is deemed expensive both in terms of monetary investment and the time spent on payroll processing. Small and medium-sized businesses might find that they don't receive the level of care and support they expect from the platform.

Despite these challenges, some users have found value in certain features offered by Insperity Workforce Optimization. The learning and development feature has piqued the interest of users exploring ways to enhance their employees' professional growth. The platform also benefits from responsive account managers who provide timely assistance when handling payroll tasks and other HR department needs. Overall, while there are areas for improvement, Insperity Workforce Optimization presents itself as a comprehensive solution for businesses looking to streamline their HR processes.

Low Healthcare Costs: Several users have mentioned that the healthcare costs provided by the service are low. This indicates that customers appreciate the affordability of healthcare benefits offered through the platform.

Reliable and Efficient Payroll Processing: Users have consistently praised the payroll processing service for being on time and compliant with regulations. This suggests that customers find the service reliable and efficient in handling their payroll tasks.

User-Friendly Onboarding Process: Many users have stated that both new hires and HR administrators find the insperity onboarding process to be easy to navigate. Additionally, it is mentioned that tracking pending documents and completion status is a smooth experience for HR admins. These comments highlight that the onboarding process is user-friendly, providing a streamlined experience for all parties involved.

Expensive Pricing: Some users have found Insperity to be one of the most expensive services available, indicating that the cost may not align with the value provided. They believe that the pricing is expensive for the value offered.

Lack of Customer Service: Some reviewers feel that there is a lack of customer service and respect for small and medium businesses when dealing with Insperity. They mention having a negative experience with the HR 'Team' rarely answering the phone numbers provided.

Outdated Software and Tools: Several users have expressed their belief that the software and tools used by Insperity are outdated. They think that there should be an easier way to make changes without having to submit an employee change form, suggesting a need for technological updates.

Reviews

(1-7 of 7)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
Insperity Workforce Optimization stacks up against Indeed's similar program because it is simply bigger and better to put it simply. Insperity goes above and beyond for the user whereas its competitors fail to do so, strictly speaking from user perspective.
Lonnie deMarco | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Verified User
Incentivized
I inherited Insperity Workforce Optimization when I came in as a consultant to the firm. One of the reasons I was brought in was to see if Insperity was an appropriate product for a growing firm, as they had signed up for it when the company was only 4 individuals, based on a recommendation from a former non-HR colleague. We switched to Justworks within 4 months of my arrival, as they had a lower cost product, were able to offer a better overall benefits package for the firm, and their specialists were better trained/ more knowledgeable. Insperity did try to win back our business, but did so by insulting the product we ultimately went with and attempting to sell using "scare" tactics. From my experiences, I wouldn't want to fault all of Insperity for one (very experienced, mature) sales rep's method's, but the conversation did leave me with an unfavorable impression of the overall Insperity company and I now shy away from recommending Insperity to my other clients.
Score 2 out of 10
Vetted Review
Verified User
Incentivized
I've used many HCM systems in the past. The things I do most are view paystub, view my accrued time off and request time off. Sometimes submit expenses. Here, I find myself staying away from those things. In fact, the company can submit expenses here but they choose to use an excel instead because of how NON user-friendly it is.
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