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LogRocket

LogRocket

Overview

What is LogRocket?

Modern Frontend Monitoring and Product Analytics LogRocket combines session replay, performance monitoring, and product analytics, to enable software teams to create the ideal product experience.

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Learn from top reviewers

Great addition to support

Rating: 10 out of 10
November 4, 2023
IncentivizedVetted ReviewVerified User
Mainly utilised to debug issues for users before having to escalate to engineering. It helps me dig deep into the users point of view which is incredibly valuable in figuring ...
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Verified user
Analyst
LogRocket1 year of experience
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Pricing

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Team

$99

On Premise
per month

Developer

Free

On Premise

Professional

Contact sales team

On Premise

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://logrocket.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Everything you love about LogRocket, now on mobile

YouTube

LogRocket Demo of DevHunt

YouTube

LogRocket Issue Management

YouTube

LogRocket click maps

YouTube
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Product Details

What is LogRocket?

Modern Frontend Monitoring and Product Analytics
LogRocket combines session replay, performance monitoring, and product analytics, to enable software teams to create the ideal product experience.

LogRocket Features

  • Supported: Session Replay
  • Supported: Error Reporting and Monitoring
  • Supported: User Identification
  • Supported: GDPR Compliant
  • Supported: Data Retention
  • Supported: Rage Click Tracking

LogRocket Screenshots

Screenshot of See a pixel-perfect recreation of a user session including the technical telemetry to help fix bugs fasterScreenshot of View data in aggregate across your customer base and alert on regressions in key APIsScreenshot of LogRocket closely integrates with many of the most popular frontend frameworks. In addition, LogRocket integrates with many support chat tools, backend logging solutions, and bug reporting systems.Screenshot of LogRocket helps you triage bugs more effectively by showing how many users are impacted by an errorScreenshot of In addition to aggregating application performance metrics across all users, LogRocket can also monitor and replay browser-based performance measures for specific users like CPU and memory usageScreenshot of Visualize and map the flow of visitors to your app. Watch sessions of users who have dropped out of the flow to determine commonalities and better understand user struggles

LogRocket Video

LogRocket allows your team to quickly fix bugs in your applications, proactively surface issues, and understand customer experience.

LogRocket Integrations

LogRocket Competitors

LogRocket Technical Details

Deployment TypesOn-premise
Operating SystemsWindows, Linux, Mac
Mobile ApplicationNo
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Comparisons

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Reviews From Top Reviewers

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

In the user reviews, several recommendations emerged:

  1. Users suggest that LogRocket should introduce a mid-tier pricing option for smaller businesses seeking advanced metrics without paying for the enterprise-level plan.
  2. Users recommend taking the time to do a demo of LogRocket to explore its features and capabilities.
  3. Users suggest giving LogRocket a try, highlighting its benefits such as saving time, providing insights, and being easy to set up.

These recommendations indicate the need for more pricing options, emphasize the value of experiencing a demo, and highlight the positive impact of using LogRocket on businesses.

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(1-1 of 1)

Great addition to support

Rating: 10 out of 10
Incentivized
November 04, 2023
Verified User
Analyst in Customer Service
Computer Software Company, 51-200 employees
Vetted Review
Verified User
LogRocket
1 year of experience
Use Cases and Deployment Scope
Mainly utilised to debug issues for users before having to escalate to engineering. It helps me dig deep into the users point of view which is incredibly valuable in figuring out what the issue is.

Similarly, if an issue has been raised it's such a nice touch to send a copy of the session to the devs so they can see for themselves.
Pros
  • enhances the customer support journey
  • allows non-techy personnel like myself to dive into customer issues
Cons
  • It's a shame recordings are capped to the previous month, but I believe this might be due to the plan we're on?
  • Cropping sessions could be simplified I think - particularly the cropping tool's design
Likelihood to Recommend
It's incredible for anyone who works at a saas and does customer support. It's the first job I've ever used Logrocket at and it adds such a great layer of service.
Most Important Features
  • Link sharing
  • dev options / view to pinpoint when an error happened
Return on Investment
  • None
Other Software Used
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