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PowerDMS is a versatile platform that has proven to be invaluable for various organizations in managing policies, procedures, training, …
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What is PowerDMS by NEOGOV?
PowerDMS by NEOGOV is a software platform designed to recruit, train, equip, and protect employees across their careers, used for policy management, community engagement, and staff scheduling.
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What is PowerDMS by NEOGOV?
PowerDMS by NEOGOV is a software platform designed to recruit, train, equip, and protect employees across their careers, used for policy management, community engagement, and staff scheduling.
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What is PowerDMS by NEOGOV?
PowerDMS by NEOGOV is a software platform designed to recruit, train, equip, and protect employees across their careers, used for policy management, community engagement, and staff scheduling.
The PowerDMS platform includes the following solutions:
The PowerDMS platform includes the following solutions:
- PowerPolicy - A cloud-based repository to manage policies and procedures across their entire lifecycle used to develop, review, approve, distribute, and track every policy with confidence, knowing that only one published version exists.
- PowerStandards - Accreditation software that streamlines the management of policies and compliance documentation. PowerDMS works with 60+ accrediting bodies to publish their standards manuals on PowerStandards.
- PowerEngage (formerly CueHit) - A citizen engagement software and feedback solution for law enforcement, emergency communications, fire, and EMS. Keeps citizens informed and measures satisfaction to boost morale with an automated solution.
- PowerTime (formerly PlanIt Schedule) - a personnel scheduling software for law enforcement, emergency communications, fire, and EMS. It keeps responders informed, reduces time spent scheduling, and helps users maintain proper staffing levels.
- PowerFTO (formerly Agency360) - Manages, tracks, and measures on-the-job training for law enforcement, emergency communications, EMS, and corrections, to ensure employees have everything they need to be successful in any new role throughout an agency.
- PowerLine - Includes a nationwide network of peer volunteers so responders can connect with someone who shares challenges. It can be used to support a team’s wellbeing and enhance a department’s wellness program with an anonymous mobile app designed specifically for first responders.
PowerDMS by NEOGOV Features
- Supported: Policy Management
- Supported: Training Management
- Supported: Accreditation Management
- Supported: Approval Process Control
- Supported: Audit Trails
- Supported: Policy Library
- Supported: Policy Training
- Supported: Content search and retrieval
- Supported: Workflow Management
- Supported: Attestation
- Supported: Policy Creation
- Supported: Policy Metadata Management
- Supported: Reporting/Analytics
- Supported: Version Control
- Supported: Document Control
- Supported: Content publish & creation
- Supported: Automated workflows
- Supported: Mobile support
PowerDMS by NEOGOV Video
PowerDMS for Policy Management
PowerDMS by NEOGOV Competitors
- SAI360
- Navex Global
- Lexipol
PowerDMS by NEOGOV Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
Frequently Asked Questions
PowerDMS by NEOGOV is a software platform designed to recruit, train, equip, and protect employees across their careers, used for policy management, community engagement, and staff scheduling.
SAI360 are common alternatives for PowerDMS by NEOGOV.
Reviewers rate Implementation Rating highest, with a score of 9.1.
The most common users of PowerDMS by NEOGOV are from Mid-sized Companies (51-1,000 employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
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- Recommendations
PowerDMS is a versatile platform that has proven to be invaluable for various organizations in managing policies, procedures, training, and accreditation activities. Users, including police departments, healthcare facilities, retail stores, and emergency services agencies, have praised the software for its efficiency and convenience. One of the key use cases of PowerDMS is improving internal communication and simplifying workflows. With the ability to review policies and procedures electronically, make edits, send them for approval, and distribute them to staff by assigning documents, PowerDMS streamlines the process of policy management.
Another important use case of PowerDMS is ensuring compliance with accreditation requirements. The software helps organizations track document signatures, attendance records, and test scores for trainings, making it easier to demonstrate compliance with accreditation bodies. It also simplifies the accreditation process by highlighting sections of policies that meet criteria and providing real-time updates of documents to ensure accurate compliance assessment. Additionally, PowerDMS serves as a centralized database for all agency-related documents, training materials, surveys, and accreditation processes. This allows for efficient tracking of approval activities and user signatures.
PowerDMS is also highly regarded for its document management capabilities. Users appreciate how the software enables easy creation, editing, and sharing of policies and procedures manuals. It provides a searchable database of policies and resources, making it simple to locate necessary information. Moreover, PowerDMS acts as a one-stop shop for storing policies, procedures, training videos, annual tests, newsletters, certifications, and other forms of communication. By centralizing these documents and eliminating the need for multiple sites or physical copies, PowerDMS reduces the risk of errors and saves time.
Besides its effectiveness in policy management and accreditation support, PowerDMS plays a crucial role in training employees. The software facilitates remote web-based training and tracks training requests, courses, certificates to ensure employees receive necessary training on policies and critical aspects of their positions. It also aids in staff onboarding and career development by managing training, credentials, and personnel files. PowerDMS provides accountability by tracking employee signatures, ensuring all necessary documents, training materials, and communications are received and signed for.
Overall, PowerDMS has proven to be a valuable tool for organizations across various industries. From improving internal communication and simplifying workflows to enhancing compliance with accreditation requirements and centralizing document management, the software offers a wide range of use cases that help streamline operations and boost efficiency.
Comprehensive Solution: Users appreciate the comprehensive solution provided by PowerDMS for managing policies and procedures. Many reviewers have stated that it eliminates the need for uploading policies twice in different systems, streamlining document management processes.
Time Limit Feature: The time limit feature in PowerDMS is highly valued by users. Several reviewers have mentioned that it ensures employees read important policies and procedures before signing them, providing reassurance that documents are not being signed without proper review.
Customer Support: Users praise the customer support provided by PowerDMS. Many reviewers have highlighted the availability of consultants through one-on-one webinars, email, and web-chat options. They also appreciate the quick response time and helpfulness of the support team, describing them as friendly, patient, and going above and beyond to resolve issues.
Confusing User Interface: Many users have expressed frustration with PowerDMS's user interface, finding it confusing and difficult to navigate. Some reviewers without an administrative background have stated that the workflow process is not intuitive and requires more explanation.
Clunky Highlighting Process: Several users have mentioned that the highlighting process in the Standards module of PowerDMS is clunky and needs improvement. This has caused difficulties for users when trying to highlight specific sections of documents.
Confusing Permissions Process: The permissions process for standards viewing and proof uploading in PowerDMS can be confusing for users. Some reviewers have found it difficult to understand how to set permissions correctly, leading to confusion and potential access issues.
Users commonly recommend the following:
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Taking advantage of the online tutorials, support, and webinars: Users suggest making use of the various resources available to enhance their understanding and proficiency in using PowerDMS. They recommend accessing online tutorials, seeking support when needed, and participating in webinars to fully utilize the features of the software.
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Keeping protected information off of PowerDMS: To ensure security and privacy, users advise being cautious about what information is stored on PowerDMS. They suggest considering ways to keep sensitive or protected data off the platform to minimize potential risks.
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Becoming an active participant in the PowerDMS Success Community: Users highly recommend engaging with the PowerDMS Success Community, a platform that provides additional support and guidance to users. They advise actively participating in discussions, sharing experiences, and learning from others within the community. Additionally, users suggest watching all available support videos to gain further insights into PowerDMS functionality.
Overall, reviewers commend PowerDMS for its flexibility and ease-of-use in organizing documents and providing training. The software's superior support after the sale is highlighted as a distinguishing feature compared to other products. Users highly recommend PowerDMS for managing policies, accreditation, and training needs, emphasizing its ability to track policies and employee actions with accountability. It is particularly recommended for organizations still relying on manual systems for organizing accreditation files. PowerDMS is praised for solving paperwork-related challenges and enabling easy distribution of information to employees. Lastly, users appreciate that PowerDMS continuously improves based on customer feedback and highlight its accessibility from anywhere as a valuable benefit.
Attribute Ratings
Reviews
(1-25 of 131)Companies can't remove reviews or game the system. Here's why
September 15, 2023
Cannot Say Enough About PowerDMS by NEOGOV!
Score 10 out of 10
Vetted Review
Verified User
- Policy Management
- Memo Distribution
- Accreditation Preparation
- I don't know of any improvements as PowerDMS by NEOGOV does so much more than I have attempted to use it for thus far.
September 28, 2022
Looking for a solution to manage your forms, documents, and training? Here it is - PowerDMS
Score 10 out of 10
Vetted Review
Verified User
- Forms Management - always one version that is current. Old version gets archived.
- Policy Development - workflow approval processes built in
- Training - Documentation of courses and required training hours
- Easily search thousands of documents using simple keywords in the "Find Anything" box
- Workflows and the ability to stop and restart an approval workflow.
- Very easy to use program with good functionality.
September 22, 2022
A versatile document management system
Score 9 out of 10
Vetted Review
Verified User
- Document review reminders
- Workflows
- Employee e-signatures for important documents
- Allowing modifications to existing workflows
- I wish the search function would only search the current document, not the left task bar
- No ability to print comment on documents without "editing on desktop"
May 19, 2022
PowerDMS processes
Score 9 out of 10
Vetted Review
Verified User
- Allow you to upload documents.
- Allow you to publish training.
- Allow you to capture signatures of policies being review.
- Allow for larger sized video to be embedded.
- Setting up a scheduling system in PowerDMS to allow users to schedule training in a Calendar View.
May 02, 2022
Wake County Review of PowerDMS
- Policy management
- Policy organization
- An improved search feature that allows for more specific search criteria instead of just "control - find".
April 21, 2022
A Great Document Management System!
- Fully automated policy management system.
- Serves as a central repository for our departmental forms and other frequently used documents.
- Created a paperless accreditation management system.
- Great customer service and support staff!
- Bulk uploading and archiving of documents would be helpful.
- Individualized emails notifying users of specific tasks.
April 21, 2022
Awesome easy to use software
Score 10 out of 10
Vetted Review
Verified User
- Ease of use
- Great support
- Lack of features
April 21, 2022
Saving Trees One Policy at a Time
- Creating and managing department required training (HIPAA, OSHA, etc).
- Organizing and managing policy documents.
- Streamlines communication between staff and policy review.
- Provides easy access to all documents (including policies, reporting forms, training reports, etc).
- When running a report for a course/test, there is not an option for selecting only those persons who have not started the course. It can filter for those who have completed (whether passed or failed) and those who are pending completion, but, I have not found a way to filter those who were assigned the course/test yet haven't even attempted to start, let alone open, the request.
January 24, 2022
Great product, but it can always improve!
Score 8 out of 10
Vetted Review
Verified User
- PowerDMS makes collaborative policy writing easy. It allows you to have multiple sign-off options which help to ensure that users agree before a policy is fully approved. The notes section allows for changes to be suggested without multiple people accessing the document at a given time.
- Training and Documentation Storage is wonderful inside PowerDMS. The folders feature allows you to sort material and different types of documentation as if you had a copyright in front of you. The different file type uploading option for documents makes it so we can also store videos.
- Accreditation assessments are a breeze with PowerDMS. I love all of the features of the assessment. I am able to schedule task reminders to pop up for standards that are coming due. You can choose a file that you've already uploaded on PowerDMS as a proof and this feature is also very nice.
- PowerDMS does not allow you the ability to reassign a document or policy to an individual without republishing an already signed off document. This makes remedial training very hard and cumbersome because everytime one individual needs to review a policy we have to republish it for the entire department.
- Users cannot receive individual notifications for documents or policies. This is a big issue when it comes to our Personnel Orders which are stored within PowerDMS because people only receive a group notification. If the developers would create this it would make the product much more user-friendly.
- As of right now, PowerDMS is a very functional, but basic software. The lack of customization, outside of website photos and material, is very problematic for end users. If users had a place to store and manage their own records it would be very helpful. As of right now, our training team is storing them under each user's file tab, but the users themselves do not have access. When we are in a situation where we need a person's entire file it makes it difficult to have to go through and print every certificate individually.
November 04, 2021
Power DMS is an excellent tool to house all language and training for a police department.
Score 10 out of 10
Vetted Review
Verified User
- Customer Service
- Ease of use
- Training
- More training for beginning users/administrators
- More ideas for use
November 01, 2021
PowerDMS, great for everything!
- Provides the ability to capture training.
- Notifications when a document has been updated as well as the ability to compare without having to search.
- The ability to search all agency documents quickly.
- I think Power DMS currently is doing everything right.
October 28, 2021
PowerDMS for the win!
Score 10 out of 10
Vetted Review
Verified User
- PowerDMS allows you to create groups so that supervisor is able to see what their shift has to do within PowerDMS.
- PowerDMS allows use upload our subpoenas into the system to push out to the employees.
- PowerDMS does well at tracking who has viewed a document and who has signed a document.
- I have no cons at this time.
July 19, 2021
Happy PowerDMS User
Score 10 out of 10
Vetted Review
Verified User
- Serves as a one stop repository for the most current forms.
- Manages our policies and provides proof of acknowledgment.
- Provides controlled access to designated forms and policies to the public without having to duplicate effort or host a different site.
- Tracks training statistics and compliance.
- Facilitates our Accreditation program and eliminates the need for paper files.
- Hope to see the ability to view analytics (page and item views) on our Public Facing Documents portal soon.
- Would like to expand our ability to use PowerDMS to store and manage records of training that occurs outside of PowerDMS.
- Would like the ability to flag new items on the site for a short period of time to draw user's attention for things they are not required to sign but should notice.
Score 10 out of 10
Vetted Review
Verified User
- All in one solution
- Easy of use
- Additional training and guidance
- Better designed GUI
May 17, 2021
PowerDMS Product Review
Score 6 out of 10
Vetted Review
Verified User
- I do like that it sends me emails when I need to view a new document or course.
- It makes it easier to get certain documents to be seen by multiple people at one time.
- The fact that they have site specific keys is nice since I don't have to worry about any other companies stuff.
- They do not require people to use an email address so unless everyone is keeping an eye on things then not everyone knows they have stuff to do.
- There are times when a document is viewed and signed and it still shows that it hasn't been done yet.
May 12, 2021
PowerDMS is the way to go!
Score 10 out of 10
Vetted Review
Verified User
- The search engine find-anything is a lifesaver.
- The certificates/trainings and keeping track of who needs what and when.
- Accreditation and the files that need to be kept. The way proofs are kept with the policy.
- Once a certificate is built the easy of awarding others the same certificate.
- Making users and adding consulting personnel or assessors in to view items.
- It is a lot at first but the coaching you get out weighs the volume.
Score 10 out of 10
Vetted Review
Verified User
- Policy management- [Users] sign for, and can take [tests] to prove understanding of policy right in the application. As [the] policy is updated, old versions are retained, so that we not only know what a policy contains, we can track changes and provide information on what a policy was at any given time in the past.
- Training- Users receive notifications when training is due and are guided to complete the training. If the training requires recertification, PowerDMS can be configured to alert the user that re-training is needed, without a supervisor needing to keep track. All documents used in training, including presentations and videos, can be contained in the PowerDMS course, so we can prove not only that an employee was trained, but exactly what curriculum was use din any given training.
- Accreditation Assessment- [Our] accreditation standards manual is uploaded directly into PowerDMS. Proofs are accomplished using the actual policy and procedure, as well as the documents created during the workday. There is absolutely no duplication of effort.
- Communications accountability- Email [can] be read and forgotten. With PowerDMS, a document can be distributed for user signatures, insuring that the user took affirmative action to read and understand the document.
- Due to the immense capability of this product, learning the product can be daunting.
- As with any new system, learning the "language" of PowerDMS is essential. Sometimes they don't call things the same thing you do.
- Good software services are never cheap, and neither is PowerDMS.
February 06, 2021
PowerDMS East, Simple, Smart
Score 10 out of 10
Vetted Review
Verified User
- File Upload
- Test grading
- None
November 12, 2020
Power DMS is a great platform for County Government
- Power DMS is an excellent platform for conducting any type of online training that you create
- Power DMS helps to keep a wide variety of users's files and documents very well organized.
- Power DMS enables you to create certificates upon completion of a course and/or training.
- I would like to see more improvement with functionality tabs for users.
- I would like to see more options to edit and enhance user profiles.
- I would like to see more options for importing documents and images.
November 10, 2020
Effective Policy Management
- Sign-off procedures for policies
- Tracking training
- Managing accreditation documents
- It would be nice to be able to better redact documents in the public-facing add-on
- I would like to see additional features in the mobile version of the software.
July 28, 2020
PowerDMS for the win!
Score 10 out of 10
Vetted Review
Verified User
- Support desk is fantastic!
- Organization
- Listening to requests of customers
- All Staff are helpful
- Course/certificate can get confusing
- Large focus on police work
July 24, 2020
PowerDMS Review
- The mobile app is great for the things that it has available.
- I love that PowerDMS is very responsive to customer feedback. We have representatives from PowerDMS at all of our conferences and they will sit down with you to troubleshoot issues and take feedback for usability improvements.
- The online training is wonderful. They have PowerDMS University, which has in-depth videos to teach users how to use the product.
- The PowerDMS app is great, but it doesn't have Assessments available. I use PowerDMS mostly for Assessments, so it would be great for when I am away from my desk.
- Documents uploaded to PowerDMS aren't searchable by using CTRL + F. The mobile app will allow you to search the document, though.
- In Assessments, it would be useful to be able to select multiple items to delete or move. If I wanted to delete or move more than one attachment, I have to do each one individually. It would be nice to be able to use CTRL or SHIFT to be able to select multiple items.
- Highlights (in Assessments) should be more of a "highlighter" selector, instead of a rectangle. It is nice to be able to select certain sentences or words in a paragraph instead of having to "highlight" a large rectangle of text.
- In Assessments, Proofs of Compliance should have a boxes available to attach documents. (Like the Bullets and Required References currently have boxes to link items.)
- In Assessments, it would be nice to add a page to an uploaded file. If I had my proof uploaded for Year 1, I would like to be able to add the Year 2 proof to the existing file. Currently, I bind the files in Adobe, upload the new file, and delete the old file.
July 20, 2020
High Recommended Document Management System and More
Score 10 out of 10
Vetted Review
Verified User
- Document management: paperless organization and distribution method
- Paperless tracking
- Training module is a seamless product to streamline internal training needs
- The Developer and Product Innovators are very open to idea to streamline functionality
July 19, 2020
Using PowerDMS in 2020
Score 9 out of 10
Vetted Review
Verified User
- Great tracing of employees receipt of documents.
- Being able to build online training. testing, and certificates issued upon completion.
- Reports can be easily run for any proofs of compliance that are needed.
- Being able to mark the "auto grade" feature after starting to build a test.
- Lower cost for the public facing document feature.
July 19, 2020
PowerDMS for CALEA Accreditation
- Retains version history.
- Allows supervisors to view employee status with sign-off of policies.
- Works amazingly for accreditation.
- Allows for a one-stop-shop for all policies.
- It would be helpful if PowerDMS would allow administrators more options with the Timeout feature. Allowing different timeout options for different users would be great.
- Training can be difficult for new users. The Success Community and University are very helpful. An additional example may be helpful because not all tasks are the same as the example.