Teleopti WFM Reviews

6 Ratings
<a href='' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.2 out of 100

Do you work for this company? Manage this listing

Overall Rating

Reviewer's Company Size

Last Updated

By Topic




Job Type


Filtered By:

Reviews (1-3 of 3)

Clinton Verley | TrustRadius Reviewer
February 15, 2019

Teleopti: The Best Overall Product, with some caveats

Score 7 out of 10
Vetted Review
Verified User
Review Source

Alternatives Considered

We selected Teleopti because we knew shift bids would be one of our top priorities and it came highly recommended in that space. We also were hoping for more advanced PTO management features but that is not a deal breaker for us thankfully. We had demos from all the major WFM software companies and Teleopti impressed us with its ability to seamlessly combine all features of WFM management into an easy to use package. The other companies had many of the same features or better, but their overall presentation just didn't impress.
Read Clinton Verley's full review

Teleopti WFM Scorecard Summary

About Teleopti WFM

Swedish company Teleopti offers their eponymous workforce management system, Teleopti WFM, which may be used for call centers, back offices, branches and stores. It integrates with ZOOM International's ZOOM Quality Management (QM) Suite for a total call center optimization solution.

Teleopti WFM Technical Details

Operating Systems: Unspecified
Mobile Application:No