Calabrio Teleopti WFM vs. JustCall
Calabrio Teleopti WFM vs. JustCall
Product | Rating | Most Used By | Product Summary | Starting Price |
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Calabrio Teleopti WFM | N/A | Swedish company Teleopti offers their eponymous workforce management system, Teleopti WFM, which may be used for call centers, back offices, branches and stores. It integrates with ZOOM International's ZOOM Quality Management (QM) Suite for a total call center optimization solution. | N/A | |
JustCall | Small Businesses (1-50 employees) | JustCall is an AI-driven customer communication platform enabling instant connections through Voice, SMS, and WhatsApp. It simplifies workflow automation and team coaching within a unified interface, integrating with 100+ CRMs and essential business tools. Boasting users among over 6,000 global companies, JustCall empowers customer-facing teams with real-time AI insights. Its features encompass inbound/outbound call management, SMS/MMS messaging, versatile sales dialers, SMS workflows, AI-driven… | $30 per month per user |
Calabrio Teleopti WFM | JustCall | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | Outbound & incoming calling costs depend upon from where to where calls are made. It costs less to receive calls on the web-app or mobile app than to receive it over cellular network. | ||||||||||||||
More Pricing Information |
Calabrio Teleopti WFM | JustCall | |
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Top Cons |
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Cloud PBX |
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Call Management |
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VoIP system collaboration |
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Mobile apps |
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Calabrio Teleopti WFM | JustCall | |
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Small Businesses | 8x8 Contact Center Score 7.6 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Eleveo Score 9.2 out of 10 | CloudTalk Score 9.5 out of 10 |
Enterprises | Genesys Multicloud CX (discontinued) Score 7.5 out of 10 | Cisco Business Edition 7000 (discontinued) Score 9.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Calabrio Teleopti WFM | JustCall | |
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Likelihood to Recommend | 9.1 (9 ratings) | 8.8 (7 ratings) |
Usability | 9.0 (1 ratings) | - (0 ratings) |
Calabrio Teleopti WFM | JustCall | |
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Likelihood to Recommend | Calabrio | SaaS Labs |
Pros | Calabrio | SaaS Labs |
Cons | Calabrio | SaaS Labs |
Usability | Calabrio | SaaS Labs No answers on this topic |
Alternatives Considered | Calabrio | SaaS Labs |
Return on Investment | Calabrio | SaaS Labs |
ScreenShots | JustCall Screenshots |