Overall Satisfaction with Xactly AlignStar
We use Xactly AlignStar for our territory management. Honestly, AlignStar is a very powerful tool but we only are using a percentage of the functionality available as we don't need a complex territory structure. However, we do use the Optimizer feature heavily in determining how to allocate our accounts within territories that are balanced.
- Optimize Territories
- Manually Adjust Territories
- Visualizing territories
- User interface is more akin to a 1990s product
- Difficulty when needed to base territories on more than 1 criteria
- Crystal Reporting is not flexible
- Reps know their accounts and can sell more effectively
- Automated territory management