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Captivate IQ offers better pricing and has less limitations in configuration.
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| Feature | Free Version | Paid Version |
|---|---|---|
| Phone | Available | Available |
| Available | Available | |
| Social Media | Available | Available |
| Video Tutorials / Webinar | Available | Available |
| Live Chat | Unavailable | Available |
| Forum/Community | Unavailable | Available |
| FAQ/Knowledgebase | Unavailable | Available |
| Xactly University | Unavailable | Available |
Captivate IQ offers better pricing and has less limitations in configuration.
performers, it helps to understand the cost incurred in sales incentives. Overall, it is easy to calculate the total cost of SPIFF and the teams that gained … every region, how the region/country has performed and the return on the cost spent per rep.
however does not have the robust functionality of Xactly Incent®. But a lot cheaper -

Negative: it's time consuming for the admin. Negative: it needs a lot of expensive training. Positive: it helps reduce errors in manual work.
More training that is freely available as the cost of classes is expensive and should be included in cost of maintaining and usage. When admins are not
credited on any one transaction to determine the specific cost of sale and specific customer cost to serve. With ever-changing objectives and priorities of … Helps determine how much is paid for an order/transaction (true cost of sale). Good structure to help smaller companies…
Both great products, we chose Xactly due to overall cost to own and support capabilities.
Saves days worth of work in calculation. ability to analysis the cost of sales and budget impacts
group all of your data into individual months is tedious and increases the cost of maintenance in my opinion. In my opinion, Xactly Incent also suffers from … Increased cost of maintenance, in my experience
different products. Xactly Incent seemed to offer the most with the best cost, but the implementation was poor in my opinion. In my experience, 1.5 years … No, too expensive.
visibility to goals and credit. Finance : Helps to analyze budget vs actual sales cost
maintain consistency. For small sales teams of 300 or less, it may not be cost effective. Xactly Incent is also better for auditing purposes while manual
Complaints about visibility into incentive calculations dropped to zero Cost to change incentive plans increased as we'd always handled that ourselves
Accurate attainment values. Easy Plan design/ quota management. User management. Hierarchy ease.
Not sure about ROI, but there is a lot of value in the amount of time it has saved us
continuously being synced from our CRM system to Xactly Incent, meaning that deal values will directly reflect in results of sales colleagues. The second benefit
Business calls out as it High cost to company Xactly should have some discounts for companies using the tool
Time consuming Expensive Miscommunications Makes our bonus calculation easier
up crediting rules to fire commissions via orders and using those comms values for our analytics purposes against their targets. Allows analysis of variance
involved in a large number of deals, and the Incent platform is a major value-add for tracking the sheer volume of deals.
they look at their volume. no report to just show a summary of volume by pricing number on a project for seller to many reference files to set up place holders
Affordable, overall Incent is an affordable product and competitive in the ICM world Xactly specializes
However, Xactly can provide cost savings in terms of its ability to accurately calculate commissions for a large organization. Cost savings can be achieved … able to handle even the most difficult configurations. The price you pay for a TAM is much cheaper than trying to pay a full time employee to handle all of … would not recommend this system for a company that is looking to ac…
Cost friendly vs competitors Support is friendly Pays with accuracy
type of commission and bonus allows for senior management to evaluate the cost of the programs and then determine the effectiveness of the program. This … It's expensive given some of it's limitations in customizing (without the use of a SOW)