ADP
August 27, 2025

ADP

Michael Mance | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

We use ADP for two companies of 900 employees in multiple states for payroll, time card card tracking and punching in and out, payroll taxes, recruiting, paid time off requests and tracking, new hire on-boarding, annual benefits enrollment, 401(k) changes with our administrator, annual performance reviews, goal setting, employee communication and event and other employee notifications.

Pros

  • On-boarding
  • Recruiting
  • PTO tracking

Cons

  • Payroll taxes in multiple counties within a state.
  • Streamlined the on boarding process
Solid process that has made the team work more efficiently and effectively.
  • Multiple Benefits
  • 401(k)
The process to implement took too long.
Comparable.

Do you think ADP Workforce Now delivers good value for the price?

Yes

Are you happy with ADP Workforce Now's feature set?

Yes

Did ADP Workforce Now live up to sales and marketing promises?

Yes

Did implementation of ADP Workforce Now go as expected?

Yes

Would you buy ADP Workforce Now again?

Yes

The support is slow and need to create a case for all issues.
On boarding and recruiting. Interface with other third party systems.

ADP Workforce Now Feature Ratings

8.3
Employee demographic data
8
Employment history
9
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
8
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
8
8.7
Pay calculation
9
Support for external payroll vendors
8
Off-cycle/On-Demand payment
9
Benefit plan administration
8
Direct deposit files
10
Salary revision and increment management
8
9.0
Approval workflow
10
Balance details
9
Annual carry-forward and encashment
8
9.5
View and generate pay and benefit information
9
Update personal information
10
View company policy documentation
10
Employee recognition
9
Asset Management ()
Not Rated
8.0
Report builder
8
Pre-built reports
8
Ability to combine HR data with external data
8
Integration with other HR capabilities ()
Not Rated
9.8
Performance plans
10
Performance improvement plans
9
Review status tracking
10
Review reminders
10
Multiple review frequency
10
Succession Planning ()
Not Rated
10.0
New hire portal
10
Manager tracking tools
10
9.5
Corporate goal setting
10
Individual goal setting
9
Line-of sight-visibility
9
Performance tracking
10
9.4
Job Requisition Management
9
Company Website Posting
9
Job Search Site Posting
9
Applicant Tracking
10
Notifications and Alerts
10

Comments

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