Miro - A collaborative space.
Updated September 11, 2025

Miro - A collaborative space.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

Miro serves as an incredibly useful digital platform for storyboarding, project planning, assessments, or most exciting for me is brainstorming. Miro is an interactive visual workspace where we can take ideas and engage with them, ultimately helping us to capture organize and connect those ideas in a natural and engaging way. For the user, Miro is completely straightforward. Its UX design is organized with an interface that makes onloading to the platform simple, and collaboration seamless.One of Miro's best selling features is its adaptability: with a number of templates, tools and visual formats outlining, sticky notes, flowchart, diagrams, or mind maps, Miro helps us express our ideas in many different forms. This adaptability and creativity make it a wonderful tool, especially for helping teams align actions, provoke creativity or enabling us to transfer messy ideas into a clear plan of action.Miro provides a shared digital canvas, enabling our thoughts to be visualized, while simultaneously allowing all team members to engage and engage regardless of location!

Pros

  • Real-Time Collaboration: Multiple team members can add sticky notes, draw, and comment on the same board simultaneously—just like being in a physical workshop, but online.
  • Structured Yet Flexible Workflows: Teams can use ready-made templates (Kanban, mind maps, customer journey maps) or build custom workflows that evolve as the project changes.
  • Effective Remote Workshops & Brainstorming : During retrospectives, participants can share ideas on sticky notes and use built-in voting to prioritize the best ones quickly.
  • Integration with Other Tools: Sticky notes created in Miro can be converted into Jira tasks or Asana items, helping teams move from ideation to execution seamlessly.
  • Visualizing Complex Projects: Cross-functional teams map dependencies, timelines, and responsibilities in one shared space, making the big picture easy to grasp while still allowing detail-level focus.

Cons

  • The Kanban board provided by Miro is not that user-friendly as compared to other tools that I have used.
  • I Sometimes have experienced slowness while working with Miro and it really frustrating.
  • I would love to see more color, organic shapes, post-it shapes, and fonts added to the tool in the future.
  • Zoom-in-out feature, this can be better.
  • Navigation on big boards can feel confusing and disorienting.
  • Improved productivity by making discussions quite organized.
  • Helped to convoy ideas, initiatives visually and efficiently.
  • Helps to share ideas/feedback/comments easily for people who are not vocals on normal calls.
  • Provides a safe collaborative space
I give Miro a 10/10 because it has been a fantastic asset in remote and hybrid working. During COVID, while we couldn't meet in person, Miro was a tool that brought our team together in a common visual space to brainstorm ideas, plan projects and map dependencies virtually during video calls. It held the discussion structure which allowed us to align on priorities and ensured that everyone in our team contributed equally, even while working remotely.I love Miro still, even after the pandemic. It is continuing to add value because it supports the way we're working hybrid, making collaboration fun, transparent and inclusive. Miro has a user-friendly interface, it is flexible and has many features/wall-stickers, whether we're storyboarding, running workshops or developing strategy for upcoming projects. Miro has become more than just a tool to replace and replicate traditional face-to-face collaboration, it has become fundamental to how we as a team think, act, plan and innovate together.
The features that have most influenced my day-to-day are sticky notes for quick, spontaneous brainstorming, templates for building and filling out detailed structures, and frames for content organization on larger boards. Real-time collaboration and voting are also very powerful-it raises the bar on the quality of workshops and creates better engagement in team discussions."
Miro has certainly helped lessen the dependence on many other tools. Before I used multiple tools for brainstorming, flowcharting and collaborative planning, but now I do most of that in Miro. Instead of going between a whiteboarding app, slides for presentation and spreadsheets for prioritization, I can capture ideas, create visualizations for dependencies, and set project workflows all on one board. This helps reduce tool overload, but also enables to have better collaboration since the entire team works in a single shared space and not on different platforms.
In the initial days of the pandemic, it became really hard to discuss projects, tasks, initiatives using just calls and doc. There was a lot of to and fro for getting things moved but after implementing Miro we as a team could just hop on the call create a dashboard and start our brainstorming sessions plotting project plans and breaking our tasks in a more organized way, Miro helped us to work remotely but also provided a more collaborative space to shape our ideas and run our projects.
Miro is quite easy to use. Initially, it takes a bit of time to familiarize with the features and the navigation, but it becomes very intuitive, and really fun to use once you get past that learning curve. The more you and your team use it, the more natural it feels, and honestly; once everyone becomes comfortable, there is no turning back. It integrates with your everyday workflow really well, and because much of the collaborative and planning aspects can be done directly in Miro, this cuts down the need to switch or jump to many different tools. This not only makes it easy to use, it makes it easier to integrate into regular processes with the team.
In the pandemic, when we could no longer meet in person, we transitioned to Miro during our video calls. By the collaboration tools we used may have been similar, but Miro enabled the conversations to flow much more productively. Instead of dealing with various scattered documents, and tools, we could capture everyone's ideas all in one place. Miro also facilitated our planning by allowing us a visual means to plot projects and understand dependencies and conduct organization of tasks. This proved to be a big help when aligning priorities, but also when planning work for my team. The more exciting information is that in the period after the pandemic, we have continued the practice of working in this way, and Miro remains a primary space for brainstorming, planning and collaborating, and working across locations and engagement to keep everyone on the same page.
I have worked with Jamboard, but I found Miro to be much more flexible and feature rich. Miro has tons of templates you can use it has a corresponding set of collaboration capabilities with features like clustering sticky notes and voting. When it came to organizing a large board I felt that Miro was smarter and offered better organizational capabilities. The versatility to integrate other tools and visually manage complex projects makes Miro a more valuable tool for day-to-day team collaboration (particularly if you work remotely/distributed team). Overall Miro provides teams not only a complete and flexible digital platform for brainstorming and planning but also project management.

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

During the pandemic, with no face-to-face interactions available, Miro became a central collaboration tool for our video calls. Our process became Miro-focused, allowing us to stay organized and efficient despite being fully remote. Miro allowed us to plot projects easily, ensure dependencies were visualized, and align on priorities visibly—things we could do without actually meeting to get into the same room together. Miro kept our plans on track and gave everyone on the team a sense of connection and shared path, during a period where collaboration had seemed so much more difficult. In our post-pandemic period, I must say Miro has been equally as valuable. Even with face-to-face interactions returning, we believe it adds to how we integrate in-person and virtual ways of working when face-to-face interactions occur—it gives us a shared digital space that we can all access irrespective of where individuals are located. It also enhances our abilities to think creatively (brainstorm) openly, document discussions live, and ensures that nothing is lost in between meetings. Today, Miro is not only an alternative to face-to-face collaboration—it has become an integral element of how we plan, prioritize, and organize our work as a team.

Using Miro

  • Operations Team.
  • Project Management Teams.
  • Support Leadership Team.
  • Focus groups
  • cohorots
  • Presenting Multiple Ideas and getting vote on them.
  • We use it to conduct interactive onboarding sessions for our new hires, allowing them to explore company processes and workflows directly on the board.
  • Miro has been effective for mapping complex support case flows, making it easier for cross-functional teams to visualize dependencies and troubleshoot issues, plotting and designing a process flow.
  • Interactive Training & Onboarding – Create visual, interactive playbooks and guides for new hires or cross-team training.
  • Strategic Planning & Roadmaps – Map out long-term projects, dependencies, and resource allocation for better organizational alignment.
  • Cross-Team Workshops & Innovation Sessions – Facilitate design sprints, brainstorming, and process improvement initiatives across distributed teams.
I gave a 10 because I feel it has made collaboration between our team, project planning, and brainstorming much more efficient. It is easy to use, supports real-time collaboration, and has so many uses that any remote or co-located team and its members could benefit immeasurably. Now that we have it as part of our workflow, it would be hard to think of working without it!

Evaluating Miro and Competitors

Yes - Miro replaced Jamboard in our organization because we wanted a more capable and feature-rich platform to support more complex projects with more templates and real-time collaboration over geographic distance. Miro's better organization, integrating tools, and engaging platforms ultimately made it an overall better tool for our day-to-day work than Jamboard.
  • Ease of Use
Ease of use is what has driven us to buy Miro. An intuitive interface has allowed the team to start immediately and with no learning curve (maturity), while still providing ample opportunity for advanced use with collaboration, project planning, or brainstorming work. Its ease of use also helped promote acceptance on remote and distributed teams.
If we had to do it again, we might spend more time exploring integrations with other tools in our tech stack and testing how Miro handles very large or complex boards. Additionally, involving a few more cross-functional team members in the evaluation could help identify use cases we hadn’t initially considered, ensuring an even smoother adoption process.

Miro Implementation

Change management was minimal
  • not sure
  • not sure
  • not sure
MIro is used in multiple functions in my org, the people team use it so do the program managment teams. Technical Teams also use it for jamming and so its used in our technical training sessions for jolting ideas.
I am really not sure who supports miro in my org, we as team just hop on it and do our things. But i belive like all other tools in our org the it-tooling team takes care of it but again not sure of the number of members in this tool.

Miro Training

Yes, Miro is relatively intuitive and easy to pick up without formal training. Most of the team members were able to use it effectively just by familiarizing themselves with the interface and the provided templates. I would suggest this to others, particularly to smaller teams or for short-term projects, although formal training would be ideal to gain access to the advanced features available.

Configuring Miro

Miro's configurability feels just right for the type of product it is. It does not feel overly flexible to create a sense of complexity or overwhelm with options, but allows teams and projects to work how they wish and use boards, templates, and workflows that suit their teams or project style. The balance of simplicity and configurability makes it easy for teams to onboard and use Miro effectively as they scale.
A few best practices for setting Miro up for one team are as follows: using frames to best organize and structure large boards, utilizing templates for repetitive workflows to save time, and consistently color-coding and labeling to make navigation easier for other team members. Additionally, MSO: Setting permissions carefully so a team member doesn't accidentally update important content; we don't want the team to

Miro Support

never contacted support
Not sure as this is organization managed instance
PAss- never engaged with support

Using Miro

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Real-Time Collaboration – Multiple team members can simultaneously add notes, draw, and comment, making remote teamwork seamless.
  • Organizing Complex Boards – Frames, sticky notes, and templates allow users to structure large projects visually and intuitively.
  • Brainstorming & Prioritization – Tools like voting, clustering, and color-coding make idea generation and decision-making quick and efficient.
  • Managing Very Large Boards – Performance can slow down when boards have hundreds of elements, making navigation and zooming laggy.
  • Advanced Text Formatting – Limited font, table, and styling options make creating polished documents or presentations harder.
  • Complex Voting or Prioritization – Built-in voting features are basic and don’t support weighted or anonymous ranking well.
  • Mobile Editing – The mobile and tablet experience is less smooth, limiting usability on the go.
Yes - Yes, Miro offers a mobile interface in its app , i have used the Android one. While it can be useful for reviewing boards and working on small changes on the go, the mobile experience is not nearly as seamless or full-featured as desktop, especially when dealing with larger complex boards or for group workshops.

Miro Reliability

I would rate Miro 9 out of 10 for overall scalability. Miro is effective across departments and scope across locations, teams can collaborate easily together whether co-located or remote and tackle projects regardless of size and use it with other tools. Miro is very adaptable across departments and projects of all sizes but sometimes when you create a very large board it does slow down a bit.
I would rate Miro 9/10 for availability. Miro is nearly always available and very stable when needed, with limited downtime or outages/errors. This means teams can come together and work on their projects in a highly collaborative manner without globbing up on any outages or errors. There can be mild performance issues on exceptionally large boards, but that is to be expected.
I would give Miro 8 out of 10 for performance. Pages and boards generally load quickly, and most reports or exports take a reasonable length of time to complete. Very large or content-heavy boards can sometimes slow down navigation and interactions, but integrations with other tools work well and do not noticeably affect performance.

Integrating Miro

  • Slack
  • jira
The Miro integrations were handled by the IT team, so I'm not sure what all was done. My impression is that they created integrations to applications like Jira and Slack for workflows. I wasn’t part of the execution, so I can’t comment on the depth or difficulty of the integration.
  • NOT Sure
Not Sure as its IT teams job and decision
  • File import/export
Not sure
My advice would be to involve your IT team early when planning integrations, as they can help ensure smooth setup and compatibility with existing tools. Start with the most critical systems like project management or communication platforms, and test integrations on smaller boards before scaling. Clear documentation and training for end users can also help maximize the benefits.

Relationship with Miro

Not engage with any it was IT teams roles and responsibility
NOt engage with vendor
NOt engage with vendor
NOt engage with vendor

Upgrading Miro

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