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Paycom is a Game Changer!
August 05, 2021

Paycom is a Game Changer!

Margie Reed | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paycom

We use Paycom as our HRIS including Payroll, Talent Acquisition, Time Management, HR, Talent Management and Reporting. We use Paycom across the whole organization. Paycom has totally streamlined many process for us. Checklists and PAF's (my personal favorites) help us be more efficient with stewarding of our time and resources.
  • PAF's: I no longer have to remember to make changes in payroll. PAF's make the changes for me! Payroll day has become much easier!
  • Checklists (HR): We no longer use a checklist in word or excel to remind us of all of the tasks that need to be done when we on-board, off-board, have a life change event, etc. Checklists make life so much easier!
  • Validating Payroll: The warnings that are given when we process payroll take all of the guesswork out of ensuring payroll is correct.
  • Timecards and Punch Change Requests: Our team is empowered to make changes to their own timecards (with supervisor's approval). This has cut down on correction times incredibly!!!
  • Support: This is my favorite thing about Paycom. From the minute we started the transition process to this very day, our TSR, Specialist and Account Executive are incredibly responsive and helpful!
  • Paycom is always making adjustments and improvement. At the current time, I can't think of anything that would need to be changed. We have requested feature changes in the past and are always pleasantly surprised when we learn that the have made an adjustment to help us reach our end goals.
  • Saved time!
  • Potentially need fewer people on HR Team because of efficiency.
We ultimately chose Paycom over Paylocity because we felt the user experience (both administrative and employee) was more intuitive. And we also felt an authenticity from all individuals at Paycom who met with us prior to our decision.

Do you think Paycom delivers good value for the price?

Yes

Are you happy with Paycom's feature set?

Yes

Did Paycom live up to sales and marketing promises?

Yes

Did implementation of Paycom go as expected?

Yes

Would you buy Paycom again?

Yes

I'm a HUGE Paycom fan! It has changed our HR team incredibly. We are more efficient, more compliant, more effective ... more joyful!!!

Paycom Feature Ratings

9.3
Employee demographic data
8
Employment history
Not Rated
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
9.5
Pay calculation
10
Benefit plan administration
8
Direct deposit files
10
Salary revision and increment management
10
10.0
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
9.5
View and generate pay and benefit information
10
Update personal information
10
View job history
8
View company policy documentation
10
Asset Management ()
Not Rated
8.0
Report builder
8
Pre-built reports
8
Integration with other HR capabilities ()
Not Rated
5.0
Performance plans
5
Performance improvement plans
5
Succession Planning ()
Not Rated
8.0
New hire portal
8
Manager tracking tools
Not Rated
5.0
Individual goal setting
5
Performance tracking
5
8.7
Job Requisition Management
8
Company Website Posting
10
Publish to Social Media
10
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
7
Applicant Tracking
9
Notifications and Alerts
8

Support and Self-Service

We replaced at least six different products with Paycom: HR system, payroll program, timekeeping, to-do lists, spreadsheets/word documents (for reviews etc), Docusign.
I can't provide a time that Paycom DIDN'T provide exceptional support. From the day we started the transition process up until today, my TSR, Specialist and Account Executive or incredibly responsive!!! And if one of them is out of the office when I email for assistance, one of their team members answers for them equally as quickly!
Our employees now control their timecard and their personal information. No longer does someone from HR/Payroll have to make changes for individuals.

Using Paycom

Everyone uses Paycom, literally. It's part of our culture and how we do things! From interviewing to hiring, benefits and payroll, balancing GL to payroll, performance reviews, and just in general questions about HR/Payroll/Benefits.
3 - HR Director - HR and compliance knowledge
Payroll and HR Coordinator (system administrator) - Tech savvy; payroll and benefits knowledge needed
Hiring Coordinator -- People person with great discernment
  • Timekeeping and Time Off Management
  • Payroll
  • Benefits Administration
  • Performance Management
  • Talent Acquisition
  • Using Ask Here to help manage FMLA
  • Acknowledgement of Job Descriptions and one-time deductions and payouts
  • Checklists to make the on-boarding and off-boarding process more streamlined and consistent
  • LMS
  • Compensation Management
Paycom has been a game changer for our HR Team!