Overall Satisfaction with Penelope by Social Solutions
Penelope by Social Solutions is our case management system. We use it for case notes, for calendars, and even for reporting incidents and hazards, or any change in clients' profiles. It lets us interact with medical, legal, behavioral, and other reports, and keeps the team updated, always promoting confidentiality. Penelope by Social Solutions is structured in an understandable way, letting us set our daily tasks as a to-do list in the handover.
- Integrates different systems
- Keeps confidentiality
- Helps you to identify who posted what
- Collects information linked among families
- The plus, ok, or accept buttons are not consistent. It is easy to forget it at the beginning.
- Sometimes is unstable and it makes you lose all the work you did not save.
- It does not have a "memory" of your previous answers, which is annoying for daily tasks.
- Friendly user system: not tons of reading, not hundreds of boxes to tick
Do you think Penelope delivers good value for the price?
Not sure
Are you happy with Penelope's feature set?
No
Did Penelope live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Penelope go as expected?
I wasn't involved with the implementation phase
Would you buy Penelope again?
No