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Simple and Honest Review
Updated October 12, 2018

Simple and Honest Review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Project Management
  • Construction Financials
  • Field Productivity

Overall Satisfaction with Procore

Being used by all project managers, assistant project managers, estimators, field superintendents, accounting department, purchasing department and the owner. Streamlines the entry processes and centralizes information within an easy to navigate interface.
  • Easy to navigate.
  • Centralizes information and streamlines processes.
  • unless all entities are using procore, advantages are minimized
  • should be able to do everything you can on a tablet on a laptop with procore drive
procore has a much easier interface. procore is better when using on a mobile device
All field superintendents have access to their projects and the subs hired for particular jobs have access to select information which makes the daily responsibilities of a PM more streamlined. Daily reporting for supers has become standardized and photos are more or less instantaneously updated. Having the ability to mark up a drawing to show another user exactly what your concerns are has been very beneficial.
  • Save time when looking up drawings on tablet or phone.
  • Efficiency has increased since all project info is now centralized.
  • RFI and CO processes are more streamlined which saves more time as well.
  • Gain visibility into projects
  • Ensure information is accessible and up to date
  • Document job site conditions
  • Report on incidents and inspections
  • Identify job site risks
  • Track cost impacts from the field
  • Streamline financial reporting
  • Improve forecast accuracy
Not all architects, engineers, subcontractors, owners, etc. are open to using Procore. If all project members are not utilizing the program the efficiency and usefulness of Procore lessens.
Great for field superintendents to upload pictures, document issues with drawings, upload daily reports. Accounting integration with sage could be a bit smoother.

Procore Feature Ratings

8.7
Plan distribution & viewing
8
Plan markups & sharing
8
Document sharing
8
Issue tracking & punchlists
8
Photo documentation
10
Jobsite reports
10
RFI tools
9
Collaboration & approvals
8
Mobile app
9
Estimating ()
Not Rated
Human Resource Management ()
Not Rated
Payroll Management ()
Not Rated
Asset Management ()
Not Rated
Reporting & Analytics ()
Not Rated

Using Procore

15 - project managers, superintendents, accounting staff, ownership
procore has support staff available on their website. There is no dedicated person(s) in our office to provide support
  • project management
  • accounting
  • field updates
  • everything we have used it for was the reason we bought it.
  • they are constantly updating and adding features that i am sure we will incorporate into our daily use
unless it becomes too expensive we will renew

Evaluating Procore and Competitors

  • Price
  • Product Features
  • Product Usability
  • Product Reputation
being able to streamline daily processes and having a central location for all project data
i wouldn't

Procore Implementation

for procore to be its most effective, all users most be on board - architect, engineers, subcontractors, office and field staff - otherwise you will not get the full use out of it
  • Implemented in-house
Yes - We had a few go to meetings with a procore rep that broke the training down into sections so that it was not overwhelming
Change management was a small part of the implementation and was well-handled
  • integrating with sage

Procore Training

  • Online training
trainer was a good communicator and answered all questions
we had a trainer, but it is also possible to self teach

Configuring Procore

just right
make sure that all outside parties are involved - architects, engineers, owners, subs, etc.
No - we have not done any customization to the interface
No - we have not done any custom code
we did not do any additional configuration or customization

Procore Support

personally i do not use the support. during the training and integration process they were very friendly and quick to respond so i would assume their support operates in a similar fashion
ProsCons
None
None
No - i don't believe they charge extra for it
During the integration process they provided exceptional service when any question was raised by any of our users.

Using Procore

very user friendly. do not need to be computer savvy to use it.
ProsCons
Like to use
Relatively simple
Easy to use
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Lots to learn
  • RFIs
  • Change Orders
  • Uploading and Viewing Drawings
  • Managing Commitments
  • Photos
  • Field Reports
  • directory
Yes - excellent. could not be easier

Procore Reliability

product is effective on both big and small projects
have not had an issue with it being unavailable
I would say 90% of the time i have no load time issues. There have been a few instances when drawings took a few extra seconds to load then normal. One of major reasons i like procore is that the response time when clicking on things is very quick

Integrating Procore

  • sage
only issue i think there is is that procore talks to sage but sage does not talk with procore.
  • no other systems
do not know
  • File import/export
not that i see
pretty seamless

Relationship with Procore Technologies

we knew we wanted the software, sales guy almost turned us off from it b/c he was not a good salesman
training and integration was easy.
negotiated cost

Upgrading Procore

  • not sure if we have been or needed an upgrade, they are constantly doing minor changes to the interface
  • ???