QuickBase is great for getting rid of Microsoft Excel!
Updated April 10, 2020

QuickBase is great for getting rid of Microsoft Excel!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Quick Base

Quickbase is used by 5 departments within our large organization. We use it for workflow and project management, risk management, training, data analysis, and best practice checklists. Many of our departments are using Quickbase to replace Microsoft Excel and/or Access databases because it enables non-IT personnel to quickly develop and maintain applications.

Pros

  • Quickbase workflow is easy to set up and utilize, enabling more timely decision making.
  • Quickbase enables non-IT personnel to quickly develop and maintain applications.
  • Quickbase subscriptions allow leadership easy access to dynamic reports.
  • The ability to import and export data allows for quick data analytics.

Cons

  • Layout features need to be more robust.
  • System performance on large applications is not ideal. Creating new fields seems to take too long.
  • Table relationships are not as robust as many other databases. QuickBase limits it to one parent-child relationship.
  • access, excel, SAP Business Objects, SQL and Workato
QuickBase allows for rapid application development but you're left with out of the box functionality, sometimes making it difficult to customize applications to the level we'd prefer. We use QuickBase in certain instances when applications need timely and frequent updates. Overall QuickBase provides us with great benefit given its speed and flexibility.
Quickbase is well suited for workflow and simple, interactive checklists and databases.

Since Quickbase is cloud based there are concerns about data security related to export compliance. It is very costly to restrict access to only a limited set of users. We can't interface Quickbase with our internal ERP system very well.

Quickbase Feature Ratings

Pipeline and Governance

Using Quick Base

500 - I work in a shadow IT group that develops Apps that are not enterprise level apps but are used by many groups, primarily within manufacturing operations. I work in Advanced Manufacturing Technology.
5 - We have approximately five super users that can develop and administer QuickBase applications.
  • Speed of deployment
  • Ease of development
  • Web based
  • Easy filtering and search of rexords
  • We are able to use QuickBase to allow operators on the shop floor to request help from our Industrial Engineers.
  • We used Quickbase to track our Additive Manufacturing capabilities.
  • We use QuickBase to manage our Design for Manufacturing process.
  • We want to do more visual applications, similar to Tableau.
  • We would like to build more complex workflow apps with notifications.
  • We would like an on premise option.
QuickBase is essential for our business. It would take a big effort to host our apps on a different platform. It would require many software developers to build custom apps with the existing capabilities of QuickBase. The cost of this effort would be prohibitive. QuickBase allows everyone to work from home which is important during the coronavirus pandemic.
  • The ROI is well understood by our leadership team. Leadership fully supports and encourages the proliferation of Quickbase.
  • We can reduce the need for a large team of software developers.
  • On rare occasions the application is down for maintenance.

Evaluating Quick Base and Competitors

Yes - QuickBase replaced a SQL database and MS Access databases.
  • Product Features
  • Product Usability
  • Analyst Reports
The low code environment and speed of deployment were the biggest factors. The reporting capabilities and the ability to manage roles and groups is also very helpful. The built in workflow capabilities are awesome as well. The speed and scalability are also key to success for our organization. Our internal customers love the easy of use.
We already have a good feel for the pros and cons of QuickBase vs internally developed tools.

Quick Base Support

Overall Quickbase support is quick, timely and very helpful. We often get resolutions within hours. The ability to submit a question online is extremely helpful. I also like the options to have support contact you by phone, email, or chat. Customer support is very friendly, professional and truly cares about our success.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
One time we modified a field and lost data associated with that field. QuickBase was easily able to restore our database from the previous day and get us back up and running with little interruption and no business impact. Support followed up with us to ensure everything was resolved to our satisfaction.

Using Quick Base

We are able to create custom applications quickly and are able to make changes whenever required with no IT support. It allows us to administer our own custom built applications and gives us increased flexibility and customization when we need it. QuickBase is cloud based so there is no cost associated with maintaining the infrastructure.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Adminstration/roles/groups
  • Creating relationships with tables
  • Making reports
  • Customizing forms to achieve a specific layout (limited options)
  • IP address filtering is difficult to maintain if IP addresses change frequently
Yes, but I don't use it

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