beautiful and simple solution for a very high security
December 23, 2020

beautiful and simple solution for a very high security

Oliver Mark | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Review Source

Overall Satisfaction with WatchGuard AuthPoint

We use WatchGuard AuthPoint to secure our customer systems and our own VPNs and AzureAD.
We use it to protect our Office 365 data and our customers' accounts.

We also like that we can easily secure our customers' notebooks and depending on the location or policy, we can secure the devices.

The accesses can be automatically synced and so it becomes very easy to create new accounts. It is completely automatic to set up new users and very well explained. The users love the simplicity and yet high security of the system.
  • Secure login to Windows and Mac clients.
  • Securing VPN connections with RADIUS protocol.
  • More supported languages.
  • Active directory (ldap) proxy service.
  • Deeper azure ad integration.
  • 25% faster onboarding of new employees.
It is easier to integrate and has an perfect fit with other WatchGuard tools and appliances.
The deep integration in the WatchGuard world is an important feature for us and our clients.
With Idp we are able to use an central account login and access to all of our applications we provide for our users.
We find it good to move many of our services to the cloud because we work distributed. Employees are at several office locations and at home and mobile working must also be possible.
We can work from anywhere at any time and have secure access. It's easy to make the settings in the browser and there are no complicated services.

It is possible for any user to very quickly use their smartphone as a two factor authentication. Thus the access is secure and easily possible.

It is fun to use the app and we can also offer our employees an app for other two factor solutions that we automatically install on the devices of our employees.
Users have a central login portal and can start all applications there directly. Access is secured via AuthPoint, making it easy to use.
At the same time it is secure and there is easy access for our employees, which at the same time meets the German high security standards. GDPR is also very easily ensured with it.

Do you think WatchGuard AuthPoint delivers good value for the price?

Yes

Are you happy with WatchGuard AuthPoint's feature set?

Yes

Did WatchGuard AuthPoint live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of WatchGuard AuthPoint go as expected?

Yes

Would you buy WatchGuard AuthPoint again?

Yes

With a mixture of different services.
Windows and Mac as well as different cloud services are easy to integrate and there are many good integration guides available.

Using WatchGuard AuthPoint

15 - Sales, marketing, CEO, support technician and accounting.
5 - 
For users it is very easy to use AuthPoint no special skill is needed.
For administrator setup there is very good documentation and excellent integration guides. We love this and are happy that it is constantly being expanded and improved. We send our users automatic emails with which we can send the invitations.
  • Access from all clients and any location.
  • Easy to set up and deploy.
  • VPN access security enhancement.
  • More and faster home office use.
  • Faster setup as before.
  • Secure more cloud applications.
We can no longer imagine working without AuthPoint.
It is simple and with push tokens much easier than rsa and other products on the market. It is very secure and gives us good installation options.
Microsoft 365 (formerly Office 365), Datto Autotask PSA, Kaseya Virtual System Administrator (VSA)

Evaluating WatchGuard AuthPoint and Competitors

Yes - Before we used Google Authenticator. No integration in enterprise apps or cloud apps is possible.
We searched for an integrated solution for secure and better integration.
  • Product Features
  • Product Usability
We love the other WatchGuard security products as well and it is a sweet solution and we love WatchGuard to deliver an complete set of applications to secure our clients.

WatchGuard AuthPoint Implementation

We love the integration guides. It is so easy to integrate the features to all of our clients.
Change management was a minor issue with the implementation
  • Integration in cloud services are not so easy because of the problems from some cloud providers.

WatchGuard AuthPoint Support

ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
None
We got fast and accurate support.
The support is reliable and friendly.
For integration with an not official supported 3rd party application we found an way to integrate it very easy in WatchGuard AuthPoint.

Using WatchGuard AuthPoint

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Familiar
Cumbersome
Feel nervous using
  • Integration in Azure AD.
  • Supporting third party applications.
  • IdP User Portal.
  • Integration in AzureAD when you have an Hybrid environment.
It is not so complicated to start, we can integrate easy and fast multiple vendors and cloud services to our idp and AuthPoint Portal.