Very Impressive For MFA
December 19, 2020

Very Impressive For MFA

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with WatchGuard AuthPoint

Our whole company uses AuthPoint as an extra layer of security for MFA when logging into their VPN client remotely. It addresses security concerns for weak passwords.
  • Simple setup.
  • Simple end user usability.
  • MFA compatibility with Android and iOS.
  • MFA app could work better, sometimes needs to be re-installed to work.
  • Better logging for MFA issues such as user sync, and reasons to why users can't login.
  • Positive - security.
  • Negative - time consuming in supporting users sync issues or device activation.
WatchGuard has great documentation, and we use it in our product stack of firewalls which is why we thought it'd be a good compliment to use it for MFA. It was easy to use and setup with good documentation and support.
Yes, we benefited from this setup because we didn't have to setup any equipment to use it. This saves on maintenance cost and is very simple to set up.
Yes, this has been well received by users as they feel familiar and comfortable with their own device. It's easy to deploy and install the app. Very quick and responsive to login requests and approvals. Users have no issues with using it.
We don't use secure SSO.

Do you think WatchGuard AuthPoint delivers good value for the price?

Yes

Are you happy with WatchGuard AuthPoint's feature set?

Yes

Did WatchGuard AuthPoint live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of WatchGuard AuthPoint go as expected?

Yes

Would you buy WatchGuard AuthPoint again?

Yes

Very well suited for MFA in small to medium sized business for security. Not well suited where users aren't worried about security.