Comprehensive SaaS CRM
June 22, 2018
Comprehensive SaaS CRM
Score 7 out of 10
Vetted Review
Verified User
Software Version
Professional
Overall Satisfaction with Zoho CRM
We are using Zoho from Sales to Project Management but mainly capitalising on the sales pipeline.
- Zoho offers many standard collaboration options that would often be offered only by 3rd party plugins etc.
- Sales communication is robust and with a low learning curve.
- Report on sales is very comprehensive yet simple.
- Most of the standard CRM tools are comprehensive but one continually considers buying additional apps within the Zoho offers.
- The learning curve is slow so downtime to learn new platform was a minimal i.e. low-cost implication.
- The CRM offers many options that boost sales. We saw a definite increase in sales from month 1.
- Zoho CRM has great collision detection and this boosts sales and the sales team sees less duplication of opportunities.