Likelihood to Recommend
I do think it is well worth the cost and consideration, especially if you are using it on devices containing electronic medical records, personal health information or personal privacy information or devices that contain proprietary information, critical business information or other information that needs to be securely protected. It can also be used to track a device (individual) as well if that is your goal. We use it as an extra precaution to track our mental health clinicians that do home visits. It allows us to keep track of their whereabouts, in case an issue arises at a client's home. We are able to send someone out to check or assist, alert emergency services or send law enforcement if a situation should arise.
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Mobile Security can be applied to any business and is relevant to all business today. The importance of controlling the endpoint cannot be emphasised enough especially with the rapid growth of PII laws across the globe. Looking at the applications, Mobile Security not the only reason for the rating but rather the total ecosystem you get with Trend. It must be noted that I was a fiercely opposed to Trend but once I seen this Ecosystem in place and working, with the people backing it, I am happy to say that I was wrong. Buzzwords / bragging rights aside I would rather have Trend defending my infrastructure than any other brand.
Read full review Pros I tracked a stolen computer all the way to Africa from USA and disabled it. I set up geofences with alerts. As soon as a computer got a wifi connection outside of our fences it would email me its current location. Absolute's persistent technology was helpful. -Even when a pawn shop would attempt to "wipe" a device before getting it online, as soon as it got online it notified me of the OS re-installation and current location. We could call authorities and they could recover the device for us. And they were happy it made their job easier and deterred the pawn shop from reselling stolen devices. Read full review It is good at blocking calls and text messages. The interface is easy to navigate and the features it offers are quite visible. It provides backup storage which is very useful for us. Its features are its basic strength like message blocking, battery measurement as well as network protection. Read full review Cons I do not know where I would consider this product to be deficient in functionality, difficult to use or any major changes that needed to be addressed. I wish the pricing of this product was a little lower, but I do think it is well worth the cost and consideration, especially if you are using it on devices containing electronic medical records, personal health information or personal privacy information. Read full review The interface may take some time to get used to. Scanning sometimes is really quick, which appears to be too fast to actually check everything. Read full review Support Rating
I have not run into any issues when contacting support. My issues were resolved with ease.
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I have only used Absolute Data and Device Security (DDS). It was recommended by my Dell sales rep. After reviewing the product info, and loading a demo, it became clear that this is what was needed to add to our existing security to protect us from information loss due to a data breach on our portable devices. I presented this solution to the appropriate departments, and they agreed that this was something well worth the investment.
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Its not on the individual points where Trend stands out but the holistic security you get. In general other vendors buy solutions, sell then integrate into their product portfolio. This approach which leads to installation and interoperability issues as well as adding more screens to watch for the real life view on the endpoint. Trend, in my experience, do not launch immature applications to market and when it comes out it works well with the other Trend applications in the estate, it plays nice with others also.
Read full review Return on Investment Recovery of stolen assets. After recovering a few devices and students becoming aware of Absolute being deployed, it had a prevention effect deterring additional theft. It deterred pawn shops from accepting our stolen machines. Read full review Our mobiles phones and data are secure with this tool. This tool seems to work so well and provides good protection. It ensures message protection and network protection too. Read full review