ActiveCampaign vs. Microsoft Dynamics GP vs. NetSuite ERP

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ActiveCampaign
Score 8.4 out of 10
N/A
ActiveCampaign is presented as an AI-first marketing platform for marketers, agencies, and entrepreneurs. It uses Active Intelligence for goal-aware automation and personalized experiences across email, SMS, and WhatsApp. ActiveCampaign integrates with 950+ apps and generates insights to optimize every workflow.
$180
per year (single user)
Microsoft Dynamics GP
Score 5.1 out of 10
N/A
Microsoft Dynamics GP is an ERP software with accounting capabilities. It includes various packs for customizability and features tailored to specific industries’ needs. GP is offered as a perpetual license or subscription.N/A
NetSuite ERP
Score 8.1 out of 10
N/A
NetSuite is a suite of ERP and accounting modules which is sold in various editions aimed at different size customers. The multi-country, multi-currency version is an additional module called OneWorld. Netsuite is a SaaS system and is not offered in an on-premise edition.N/A
Pricing
ActiveCampaignMicrosoft Dynamics GPNetSuite ERP
Editions & Modules
Starter
$15
per month (billed annually)
Pro
$49
per month (billed annually)
Plus
$79
per month (billed annually)
Enterprise
$149
per month (billed annually)
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ActiveCampaignMicrosoft Dynamics GPNetSuite ERP
Free Trial
YesNoNo
Free/Freemium Version
NoNoNo
Premium Consulting/Integration Services
YesNoNo
Entry-level Setup FeeOptionalNo setup feeNo setup fee
Additional DetailsUsers subscribe to NetSuite for an annual license fee. The license is made up of three main components: core platform, optional modules and the number of users. There is also a one-time implementation fee for initial setup. New modules and users and can be added as a business grows.
More Pricing Information
Community Pulse
ActiveCampaignMicrosoft Dynamics GPNetSuite ERP
Considered Multiple Products
ActiveCampaign

No answer on this topic

Microsoft Dynamics GP
Chose Microsoft Dynamics GP
Due to the size of our company Microsoft Dynamics GP works better for us than Quickbooks because of the reporting capabilities. However, the NetSuite demo proved to be much more user-friendly with more reporting capabilities.
Chose Microsoft Dynamics GP
I have pitched GP against every competitor in the market - NetSuite, PeopleSoft, Sage, SAP, Oracle, Quickbooks. This product is a mid-market solution and is geared toward standard accounting practice-type companies. If you do not have the sufficient level of accounting …
NetSuite ERP
Chose NetSuite ERP
Netsuite ERP is by far a superior product.
Chose NetSuite ERP
NS much more modern and easily extensible.
Chose NetSuite ERP
NetSuite ERP is user friendly and allows for us to implement and deploy solutions without much help from the IT department. It also is a "fluid" solution that utilizes a relational database which allows for transactions and records to be connected.
Chose NetSuite ERP
NetSuite ERP is leaps and bounds above their competitors in both functionality and design.
Chose NetSuite ERP
NetSuite is a massive enterprise-grade ERP system that expertly manages a global organization's financials. My organization has offices in many different countries, and NetSuite provides a superior infrastructure that manages multi-currency journal entries with ease and also …
Features
ActiveCampaignMicrosoft Dynamics GPNetSuite ERP
Email & Online Marketing
Comparison of Email & Online Marketing features of Product A and Product B
ActiveCampaign
8.6
688 Ratings
12% above category average
Microsoft Dynamics GP
-
Ratings
NetSuite ERP
-
Ratings
WYSIWYG email editor8.3605 Ratings00 Ratings00 Ratings
Dynamic content8.1539 Ratings00 Ratings00 Ratings
Ability to test dynamic content8.1488 Ratings00 Ratings00 Ratings
Landing pages7.1356 Ratings00 Ratings00 Ratings
A/B testing8.7398 Ratings00 Ratings00 Ratings
Mobile optimization8.8545 Ratings00 Ratings00 Ratings
Email deliverability reporting9.0654 Ratings00 Ratings00 Ratings
List management9.2673 Ratings00 Ratings00 Ratings
Triggered drip sequences10.0594 Ratings00 Ratings00 Ratings
Lead Management
Comparison of Lead Management features of Product A and Product B
ActiveCampaign
8.7
541 Ratings
11% above category average
Microsoft Dynamics GP
-
Ratings
NetSuite ERP
-
Ratings
Lead nurturing automation9.0507 Ratings00 Ratings00 Ratings
Lead scoring and grading8.4370 Ratings00 Ratings00 Ratings
Data quality management9.6413 Ratings00 Ratings00 Ratings
Automated sales alerts and tasks8.5365 Ratings00 Ratings00 Ratings
Lead segmentation and distribution7.917 Ratings00 Ratings00 Ratings
Campaign Management
Comparison of Campaign Management features of Product A and Product B
ActiveCampaign
9.7
388 Ratings
27% above category average
Microsoft Dynamics GP
-
Ratings
NetSuite ERP
-
Ratings
Calendaring9.9308 Ratings00 Ratings00 Ratings
Event/webinar marketing9.4291 Ratings00 Ratings00 Ratings
Social Media Marketing
Comparison of Social Media Marketing features of Product A and Product B
ActiveCampaign
6.9
295 Ratings
7% below category average
Microsoft Dynamics GP
-
Ratings
NetSuite ERP
-
Ratings
Social sharing and campaigns7.3262 Ratings00 Ratings00 Ratings
Social profile integration6.6257 Ratings00 Ratings00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
ActiveCampaign
8.1
650 Ratings
10% above category average
Microsoft Dynamics GP
5.4
41 Ratings
37% below category average
NetSuite ERP
9.9
72 Ratings
30% above category average
Dashboards8.2619 Ratings3.529 Ratings9.971 Ratings
Standard reports8.0607 Ratings6.239 Ratings9.970 Ratings
Custom reports8.0394 Ratings6.539 Ratings9.970 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
ActiveCampaign
9.0
509 Ratings
19% above category average
Microsoft Dynamics GP
-
Ratings
NetSuite ERP
-
Ratings
API8.6407 Ratings00 Ratings00 Ratings
Role-based workflow & approvals8.5278 Ratings00 Ratings00 Ratings
Customizability7.9435 Ratings00 Ratings00 Ratings
Integration with Salesforce.com9.297 Ratings00 Ratings00 Ratings
Integration with Microsoft Dynamics CRM9.964 Ratings00 Ratings00 Ratings
Integration with SugarCRM9.859 Ratings00 Ratings00 Ratings
Third-party software integrations9.037 Ratings00 Ratings00 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
ActiveCampaign
-
Ratings
Microsoft Dynamics GP
6.4
20 Ratings
17% below category average
NetSuite ERP
1.1
15 Ratings
148% below category average
Pay calculation00 Ratings6.319 Ratings1.013 Ratings
Benefit plan administration00 Ratings5.915 Ratings1.010 Ratings
Direct deposit files00 Ratings7.518 Ratings1.39 Ratings
Salary revision and increment management00 Ratings6.517 Ratings00 Ratings
Reimbursement management00 Ratings6.016 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
ActiveCampaign
-
Ratings
Microsoft Dynamics GP
4.3
27 Ratings
55% below category average
NetSuite ERP
9.2
74 Ratings
21% above category average
API for custom integration00 Ratings2.526 Ratings9.264 Ratings
Plug-ins00 Ratings6.021 Ratings9.947 Ratings
Security
Comparison of Security features of Product A and Product B
ActiveCampaign
-
Ratings
Microsoft Dynamics GP
7.0
40 Ratings
16% below category average
NetSuite ERP
9.7
81 Ratings
15% above category average
Single sign-on capability00 Ratings5.832 Ratings9.762 Ratings
Role-based user permissions00 Ratings8.240 Ratings9.880 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
ActiveCampaign
-
Ratings
Microsoft Dynamics GP
5.1
48 Ratings
40% below category average
NetSuite ERP
7.9
319 Ratings
3% above category average
Accounts payable00 Ratings6.445 Ratings8.3313 Ratings
Accounts receivable00 Ratings5.936 Ratings8.4289 Ratings
Cash management00 Ratings6.436 Ratings00 Ratings
Bank reconciliation00 Ratings5.741 Ratings00 Ratings
Expense management00 Ratings4.531 Ratings00 Ratings
Time tracking00 Ratings8.014 Ratings00 Ratings
Fixed asset management00 Ratings4.628 Ratings00 Ratings
Multi-currency support00 Ratings2.919 Ratings00 Ratings
Multi-division support00 Ratings3.026 Ratings00 Ratings
Regulations compliance00 Ratings3.314 Ratings00 Ratings
Electronic tax filing00 Ratings9.012 Ratings00 Ratings
Self-service portal00 Ratings7.012 Ratings00 Ratings
Global Financial Support00 Ratings6.07 Ratings9.926 Ratings
Primary and Secondary Ledgers00 Ratings4.721 Ratings9.928 Ratings
Intercompany Accounting00 Ratings3.918 Ratings00 Ratings
Localizations00 Ratings4.513 Ratings00 Ratings
Journals and Reconciliations00 Ratings4.726 Ratings9.341 Ratings
Enterprise Accounting00 Ratings2.916 Ratings00 Ratings
Configurable Accounting00 Ratings4.117 Ratings9.935 Ratings
Centralized Rules Framework00 Ratings3.814 Ratings00 Ratings
Standardized Processes00 Ratings6.219 Ratings9.937 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
ActiveCampaign
-
Ratings
Microsoft Dynamics GP
4.5
26 Ratings
48% below category average
NetSuite ERP
9.1
48 Ratings
14% above category average
Inventory tracking00 Ratings6.224 Ratings10.047 Ratings
Automatic reordering00 Ratings1.013 Ratings8.928 Ratings
Location management00 Ratings4.018 Ratings9.635 Ratings
Manufacturing module00 Ratings4.515 Ratings00 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
ActiveCampaign
-
Ratings
Microsoft Dynamics GP
3.7
25 Ratings
68% below category average
NetSuite ERP
9.4
257 Ratings
18% above category average
Pricing00 Ratings3.618 Ratings9.953 Ratings
Order entry00 Ratings3.621 Ratings7.9253 Ratings
Credit card processing00 Ratings1.012 Ratings8.937 Ratings
Cost of goods sold00 Ratings5.225 Ratings9.548 Ratings
Order Orchestration00 Ratings5.39 Ratings9.921 Ratings
End-to-end order visibility00 Ratings3.812 Ratings00 Ratings
Order exception Resolution00 Ratings3.47 Ratings00 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
ActiveCampaign
-
Ratings
Microsoft Dynamics GP
-
Ratings
NetSuite ERP
7.9
255 Ratings
6% above category average
Billing Management00 Ratings00 Ratings8.5244 Ratings
Cash and Asset Management00 Ratings00 Ratings9.927 Ratings
Travel & Expense Management00 Ratings00 Ratings9.831 Ratings
Budgetary Control & Encumbrance Accounting00 Ratings00 Ratings8.927 Ratings
Period Close00 Ratings00 Ratings9.935 Ratings
Project Financial Management
Comparison of Project Financial Management features of Product A and Product B
ActiveCampaign
-
Ratings
Microsoft Dynamics GP
-
Ratings
NetSuite ERP
6.6
32 Ratings
14% below category average
Budgeting and Forecasting00 Ratings00 Ratings6.026 Ratings
Project Costing00 Ratings00 Ratings6.023 Ratings
Cost Capture00 Ratings00 Ratings6.022 Ratings
Capital Project Management00 Ratings00 Ratings4.014 Ratings
Customer Contract Compliance00 Ratings00 Ratings9.913 Ratings
Project Revenue Recognition00 Ratings00 Ratings6.922 Ratings
Project Execution Management
Comparison of Project Execution Management features of Product A and Product B
ActiveCampaign
-
Ratings
Microsoft Dynamics GP
-
Ratings
NetSuite ERP
4.1
17 Ratings
52% below category average
Project Planning and Scheduling00 Ratings00 Ratings8.914 Ratings
Task Insight for Project Managers00 Ratings00 Ratings3.311 Ratings
Project Mobile Functionality00 Ratings00 Ratings3.010 Ratings
Definable Resource Pools00 Ratings00 Ratings3.68 Ratings
Grants Management
Comparison of Grants Management features of Product A and Product B
ActiveCampaign
-
Ratings
Microsoft Dynamics GP
-
Ratings
NetSuite ERP
3.1
12 Ratings
82% below category average
Award Lifecycle Management00 Ratings00 Ratings3.57 Ratings
Procurement
Comparison of Procurement features of Product A and Product B
ActiveCampaign
-
Ratings
Microsoft Dynamics GP
-
Ratings
NetSuite ERP
3.3
19 Ratings
72% below category average
Bids Analyzed and Compared00 Ratings00 Ratings3.58 Ratings
Contract Authoring00 Ratings00 Ratings1.910 Ratings
Contract Repository00 Ratings00 Ratings3.58 Ratings
Requisitions-to-Purchase Orders Integrated00 Ratings00 Ratings3.613 Ratings
Supplier Management00 Ratings00 Ratings9.913 Ratings
Risk Management
Comparison of Risk Management features of Product A and Product B
ActiveCampaign
-
Ratings
Microsoft Dynamics GP
-
Ratings
NetSuite ERP
3.1
11 Ratings
72% below category average
Risk Repository00 Ratings00 Ratings3.58 Ratings
Control Management00 Ratings00 Ratings1.911 Ratings
Control Efficiency Assessments00 Ratings00 Ratings3.57 Ratings
Issue Detection00 Ratings00 Ratings3.58 Ratings
Remediation and Certification00 Ratings00 Ratings3.58 Ratings
Logistics
Comparison of Logistics features of Product A and Product B
ActiveCampaign
-
Ratings
Microsoft Dynamics GP
-
Ratings
NetSuite ERP
3.1
17 Ratings
75% below category average
Transportation Planning and Optimization00 Ratings00 Ratings2.89 Ratings
Transportation Execution Management00 Ratings00 Ratings2.88 Ratings
Trade and Customs Management00 Ratings00 Ratings2.88 Ratings
Fulfillment Management00 Ratings00 Ratings9.914 Ratings
Warehouse Workforce Management00 Ratings00 Ratings2.511 Ratings
Manufacturing
Comparison of Manufacturing features of Product A and Product B
ActiveCampaign
-
Ratings
Microsoft Dynamics GP
-
Ratings
NetSuite ERP
9.4
16 Ratings
24% above category average
Production Process Design00 Ratings00 Ratings8.912 Ratings
Production Management00 Ratings00 Ratings8.914 Ratings
Configuration Management00 Ratings00 Ratings9.910 Ratings
Work Execution00 Ratings00 Ratings9.912 Ratings
Manufacturing Costs00 Ratings00 Ratings8.914 Ratings
Supply Chain
Comparison of Supply Chain features of Product A and Product B
ActiveCampaign
-
Ratings
Microsoft Dynamics GP
-
Ratings
NetSuite ERP
8.4
173 Ratings
16% above category average
Forecasting00 Ratings00 Ratings8.817 Ratings
Inventory Planning00 Ratings00 Ratings7.7170 Ratings
Performance Monitoring00 Ratings00 Ratings8.914 Ratings
Product Lifecycle Management
Comparison of Product Lifecycle Management features of Product A and Product B
ActiveCampaign
-
Ratings
Microsoft Dynamics GP
-
Ratings
NetSuite ERP
3.9
13 Ratings
60% below category average
Proposal Management00 Ratings00 Ratings2.610 Ratings
Product Master Data Management00 Ratings00 Ratings3.29 Ratings
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ActiveCampaignMicrosoft Dynamics GPNetSuite ERP
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Score 9.9 out of 10
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Score 9.3 out of 10
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Score 9.1 out of 10
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PFL Direct Mail Platform
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Score 9.0 out of 10
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User Ratings
ActiveCampaignMicrosoft Dynamics GPNetSuite ERP
Likelihood to Recommend
8.9
(699 ratings)
6.0
(51 ratings)
8.5
(410 ratings)
Likelihood to Renew
9.0
(25 ratings)
9.9
(7 ratings)
8.4
(50 ratings)
Usability
9.3
(62 ratings)
6.0
(7 ratings)
7.9
(272 ratings)
Availability
9.1
(5 ratings)
10.0
(2 ratings)
9.0
(16 ratings)
Performance
7.3
(5 ratings)
7.0
(1 ratings)
8.0
(15 ratings)
Support Rating
1.3
(41 ratings)
7.0
(5 ratings)
5.8
(217 ratings)
In-Person Training
9.1
(2 ratings)
-
(0 ratings)
7.3
(2 ratings)
Online Training
7.3
(1 ratings)
-
(0 ratings)
6.4
(10 ratings)
Implementation Rating
8.5
(14 ratings)
8.2
(3 ratings)
5.4
(17 ratings)
Configurability
6.4
(4 ratings)
-
(0 ratings)
8.7
(5 ratings)
Ease of integration
9.1
(4 ratings)
-
(0 ratings)
7.3
(3 ratings)
Product Scalability
1.0
(5 ratings)
9.1
(1 ratings)
9.0
(8 ratings)
Vendor post-sale
6.4
(4 ratings)
-
(0 ratings)
4.8
(2 ratings)
Vendor pre-sale
7.3
(4 ratings)
-
(0 ratings)
5.0
(1 ratings)
User Testimonials
ActiveCampaignMicrosoft Dynamics GPNetSuite ERP
Likelihood to Recommend
ActiveCampaign
I've been using ActiveCampaign since around 2018-2019 and I've always been satisfied with the software. It's simple to use, connects with the other tools I use and makes it easy for me to duplicate automations, email templates and workflows as I need to. On top of that, any time I've had an issue (which I think is around twice in the past 5/6 years), the customer service has always been super helpful and my issue has been resolved quickly.
Read full review
Microsoft
Microsoft Dynamics GP is well-suited for our environment, as we pay a diverse group of employees, including on-the-road drivers, shop employees (some in other locations), and office employees. It easily tracks time off, taxes, pay, etc. The reporting allows us to verify with our drivers how they are paid each week, whether it be through mileage or stop-offs.
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NetSuite
It is suited well for its scalability and offerings of options as you need them. Auditing Where lesser ERPs require multiple 3rd party connections to get certain functionality, NetSuite ERP offers it as part of the core already or as an advanced feature you can opt into. It is still a part of the NetSuite environment and managed by NetSuite.
Read full review
Pros
ActiveCampaign
  • Collects and filters emails from various lead magnets exceptionally well (especially if a user wants to re-sign up to the same lead magnet and go through it again, they can)
  • Super easy to use email creation that is aesthetically pleasing and user friendly
  • Easy email sequences and user classification from a large range of opt in trigger options
Read full review
Microsoft
  • Great Plains started as back office/accounting, and that is still it's strong suit.
  • SQL and the GP programming language, Dexterity, provide a robust, scalable, and stable platform with well documented maintenance and repair procedures. Relatively easy to manage, tune, and support.
  • Microsoft support for GP verges on "particularly well". Doesn't quite get there but good enough once you know what you're doing
  • Strong partner network, including the GP User Group (GPUG)
Read full review
NetSuite
  • Tracks fixed assets and debt activity for month end rollforwards.
  • Creates a solid audit trail and supporting documentation path for anyone to follow, internally or externally (auditor).
  • Maintains reporting structure and workflow processes for better implementation as training or process improvement/overhaul.
Read full review
Cons
ActiveCampaign
  • It took me a while to get to understand where to find things, and I used a free online course from a consultant who specialises in AC to help me get the foundations set up more easily. That said, there were lots of onboarding workshops, which were good. It just felt like it required a lot of different angles of learning to just get started.
  • The customer support took longer than other software to get back to me via email, though once I found the chat option for my most recent query, that was fast.
  • I've ended up switching to another programme where more software is more naturally integrated, and the AC equivalent is included in the price, along with many other types of software. However, design-wise, ActiveCampaign is much better.
  • I also had a problem with a form used on my WordPress website, which has a BuddyBoss platform - the colours on the form would be overridden by colour choices for the website, so they were hard to read (pink text on purple background instead of the gold text it was meant to be)
  • I couldn't always find the templates I was looking for or how to access them for automation-based emails. I think when I used it, there was a new type of template for newsletters that weren't available for automations, so I had to recreate it, which added time.
Read full review
Microsoft
  • With respect to the allocations, once the expense is entered into the allocation account, you lose the ability to run any detail on just the total of the expense. It would be nice if you could run a trial balance on the allocation accounts the same way you can with regular accounts.
  • I've always thought security set up could be a bit simpler. It actually has gotten better through the years. Specifically, with eight separate entities, it would be nice to have a "master" setup where you could call up one group entity, assign the users rights, and then be finished. Currently, whenever I have a new user, I have to call up each individual entity and select all of the features I want the user to have. That means I have to do eight steps for each user.
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NetSuite
  • I have found it to be a bit slow sometimes when saving.
  • I am not sure if this is Chase Bank or NetSuite, but a direct link to upload bank transactions or credit card transactions would be nice.
  • This is too hard, bc Netsuite works really well.
Read full review
Likelihood to Renew
ActiveCampaign
I am committed at the moment. Rebuilding the automations I have would be a huge time drain. Plus the cost of learning a new system and the risk to deliverability of porting a 6,000 person list to a new platform. Also, AC offers everything I need ast a reasonable (but a little high) price. So, why not a 10? Because, early 2023, AC dropped a massive 2x price hike on long-term customers. They knew few would shift, so this feels like a cynical cash grab and left a bad taste, If they do something like this again, this camel will have a broken back.
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Microsoft
Due the economic challenges that Puerto Rico is having, the company has had to merge some companies in order to be more efficient. It has been easy in GP to process those merges, even thought we had to spend days to accomplish that the process was smooth and accurate. In addition we were able to streamline the purchasing and sales process and the organization is confident to keep renewing GP for the future versions.
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NetSuite
NetSuite is able to cover all of our needs, spanning multiple departments and managerial levels. We use it daily for a multitude of functions, including creating promotions, estimating inventory, pulling historical reports, forecasting sales, and more. Overall, we're very satisfied with NetSuite as an ERP solution and recommend it to medium to large businesses.
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Usability
ActiveCampaign
ActiveCampaign has been the easiest marketing automation software we have ever used. They provide tips throughout the entire process of anything you are building. Their support team through LIVE CHAT has been extremely fast and helpful. The monthly meetings provided with the enablement team has helped us through several large and urgent needs.
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Microsoft
Though it is a basic accounting package, I believe some users do not find the old style menus and navigation options intuitive. There is also a great lack of training resources in the market, so users have to learn the product without guidance a lot, resulting in inefficient workflows and misuse or misunderstanding of many features.
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NetSuite
NetSuite is a cloud tool, and is easy to implement for mid-sized organizations. It comes with standard forms/ printing layouts, and financial reporting (both summary and detailed), which are very handy for business users. In addition to these, with 99.99% service availability, NetSuite makes it one of the most reliable ERP tools available on the market.
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Reliability and Availability
ActiveCampaign
I haven't experienced application errors or unplanned outages at all. Active Campaign is ultra reliable and I would not be using them if that were the case. Also, the helpful emails they send are welcomed and informative, and present very practical tips and guidance for using the platform. They're always demonstrating new features and I'm thankful for that.
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Microsoft
No answers on this topic
NetSuite
It has been very reliable. I can only think of 1-2 times in 4.5 years that we have had issues getting in, and in each case were able to get back in within 1 hour. There has not been a major downtime
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Performance
ActiveCampaign
Oh my gosh, Active Campaign's performance gets an A+++ in my book. The pages load quickly and so do the reports. I haven't noticed any slowdowns when it's integrating with other programs and it performs excellently on all levels.
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Microsoft
No answers on this topic
NetSuite
Most of the time the performance is very good. Pages load in a few seconds; financial reports take less than 5 seconds; basic searches take a few seconds. But performance can be sporadic throughout the day and cause the run time to triple.
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Support Rating
ActiveCampaign
This might be the best part. The chat support lady offered to make a video to help me solve my problem. I worked in customer service for years and I've never done that, lol. So, if they're offering things like that, I can only imagine that they'd be able to handle most any issue you throw at them.
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Microsoft
The rating is directed to the thrid party serive provider that we use. I do not now how good the Microsoft direct support is.
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NetSuite
I would like to give 8 rating for NetSuite support and reason for that is below: Whenever we faced any technical or functional issues we tried to reach out to NEtSuite support but response was not immediate. We told them about the urgency of the issue but still we were not getting response on time. Then, we have to reach out to AE to get things resolved.
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In-Person Training
ActiveCampaign
No answers on this topic
Microsoft
No answers on this topic
NetSuite
I had in person training for a day when first got the software. The training was good. The challenge was that there was a large gap between training and when we went live so we forgot quite a lot
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Online Training
ActiveCampaign
No answers on this topic
Microsoft
No answers on this topic
NetSuite
Online training is quite strong. I have used for specific pieces of functionality.However it is not sufficient in all areas.
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Implementation Rating
ActiveCampaign
Very satisfied with our implementation in our professional medical practice, allowing us to be on top of client service, and not miss out on crucial information and insights. Marketing is often neglected in professional practices and ActiveCampaign solved this problem with aplomb.
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Microsoft
Basically the challenge with this implementation was the Business Portal, too many errors and even the aplication is up and running the users are still having issues. We will start planning the migraton to GP 2015 soon.
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NetSuite
I felt NetSuite Professional Services did an excellent job of guiding us in the implementation. I also felt our internal teams were a little resistant to the change and engagement of new software. Had we performed better engaging and buying into the new software, I would be able to rate the implementation better. Therefore, the lower number should not be viewed as a deficiency with the software or the professional services teams, but as an reminder of how important complete buy-in from the local users is.
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Alternatives Considered
ActiveCampaign
I moved to ActiveCampaign from Mailchimp. Admittedly, I was using the free version of Mailchimp, but I had numerous episodes of subscriber data NOT being added to Mailchimp, despite using API to integrate with my mailing list. Obviously, I couldn't pay for clicks and not capture subscriber data, so I had to find something else. ActiveCampaign has been 100% reliable in testing.
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Microsoft
I come from a strong background of using SAP. SAP doesn't have the flexibility of GP, an example would be SAP doesn't allow core mods, if they catch you, you lose support. Microsoft doesn't really care about mods, but they will be quick to have the vendor you used support your issue if it is caused by those mods. With SAP your company adapts to the software, where with GP you adapt the software to you.
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NetSuite
Advanced features that Netsuite had. Easy integration with other financial and CRM systems. Implementation and governance can be easy handled. Easy to maintain and support. Handles very high volume of data. More new features are in pipeline. As it is used across many company and around the globe, it has good community, so no resource constraint.
Read full review
Scalability
ActiveCampaign
My web designer told me about Active Campaign and although I don't recall which platform I had before, I LOVE Active Campaign and its user friendliness. The transition was seamless and I've never had a problem with functionality or server failure.
Active Campaign provides so many features, and makes it easy for non-techies to maneuver around the site with ease. They capture information and put it in an easy-to-read format.
At this point, I don't think I'd ever use any other platform!
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Microsoft
The functionality that GP and related ISV solutions offer and the ease of integration of GP to other systems makes it an extremely scalable solution
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NetSuite
We have been able to scale our business 25X without any major overhaul with Netsuite. Its dashboard setup makes onboarding new employees very easy and allows data to be shared across multiple offices. Its cloud setup does not put any pressure on IT to scale servers or other infrastructure. We have been able to become much more efficient in all aspects of the business.
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Return on Investment
ActiveCampaign
  • I haven't monetized my list yet so no clear ROI but great from a list-building perspective
  • The software is not cheap so at times I feel like I may not be getting the most out of the product because I'm not using all of the features
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Microsoft
  • Microsoft Dynamics GP allows my clients to move from a paper or spreadsheet based company to an integrated, electronic, streamlined business. I love being able to help clients gain efficiencies through the use of Microsoft Dynamics GP.
  • Microsoft Dynamics GP allows for better customer service because everything is at our fingertips. If someone calls questioning an invoice, we can easily look it up. If someone calls stating they paid an invoice with a certain check number, we can quickly run a query to find that particular check number to see where it was applied.
  • Having everything on a single platform provides ease of use for upgrades, backups and end user training. There is only one software to learn!
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NetSuite
  • NetSuite software has improved our process controls and enhanced cash management, especially in huge projects.
  • The software has helped us with budgeting, forecasting, and real-time financial reporting.
  • Introduction of NetSuite ERP into our organisation has completely changed the way we do things by enhancing compliance, ensuring real-time project milestone tracking, and enabling portfolio management.
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ScreenShots

ActiveCampaign Screenshots

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NetSuite ERP Screenshots

Screenshot of one view into the most critical business processes.Screenshot of Netsuite's mobile-friendly design