Likelihood to Recommend This is excellent software if you wonder what your team is doing when you aren't there. If you want to improve your team's workflows and efficiencies so they get more done with less fatigue, this is a great thing to have. This is not spyware. It isn't designed to capture keystrokes. It is designed to help your team improve performance and for management to understand what they are doing and help them improve. If you want to micromanage your team, then don't use this.
Read full review Paylocity works well for our organization. Ease of use for our managers and employees is very important. Makes it easier for us in HR to manage. Time and attendance works very well. Efficient and effective. Payroll runs very smoothly. We appreciate the performance and compensation module for tracking employees performance, journals and getting feedback and annual compensation.
Read full review Pros Detailed listings of actions at times. done by the second in many cases, very useful. the productive/unproductive listings allow managers at a glance to see their employees use of time Snapshots ( when properly utilized) are very helpful in troubleshooting, strange, occurrences, as well as they're used by Human resources. The IT help desk is very efficient. log in to your portal, bottom right, and in minutes your talking to someone. Read full review Customer Service is always helpful with little wait time. Always improving; for example, the recent change to processing payroll. So much easier. Onboarding makes it simple and the fact that the company can personalize the messaging to new hires allows us to make it more personalized. Having an assigned account manager regardless of company size is definitely a plus. Read full review Cons Alerts for when someone is not working during scheduled hours (although this may already exist and we don't utilize it as I know the alarm feature is pretty comprehensive) Because of our IT configurations, a lot of weird "groups" show up on the dashboard which looks a bit confusing Not having to create a group for 1 employee to see their own data, just allow each user to see their own data once their access account is created Read full review Recruiting piece/ATS could be improved. A candidate being able to save progress on their application is really a must as they can't leave and come back to their application without having to restart, i.e. if they need to get a phone number for a reference for example. Could use more room in entering the job for internal notes. Quirky when doing cut and paste of job details that leaves spaces that aren't in the document being pasted. Read full review Likelihood to Renew We are in agreement that the tool is very handy as a security companion. The system collects and retain relevant historical data to be queried when you desire e.g. in security reviews once a week.
Read full review We have had many issues with the way our platform was set up at implementation that still continue to plague us. In addition, our benefits, in particular our FSA, have been mis-managed causing a balance due from an employee (and also a lot of work for our accounting and HR team, as well as stress for the employee). Our service rep continues to answer incorrectly on many fronts (original response is usually check out this paylocity article, vs. helping) and recently our COBRA management was mishandled (not adding Dental to a person on Cobra who had requested it). So- all in all...we are not particularly happy w/ Paylocity
Read full review Usability ActivTrak is a great product that just keeps growing. Having used it for quite some time, we have been able to see ActivTrak grow and evolve as a product. The ActivTrak webinars are also helpful to get to know and learn the product. ActivTrak really just works with little effort needed after the initial installation
Read full review Overall, in my experience, Paylocity has been easy to use for both staff and administrators. First, the staff has an application and inputting Paid Time Off is easy to do. I then get an alert on my app and I am able to approve it on the spot from my app that gives me access as an employee and an administrator without having to use multiple apps or logins. As an administrator I think the portal is easy to use, Paylocity did a great job showing me tools and rolling out training classes before rollout.
Read full review Reliability and Availability It's never been down.
Read full review Paylocity support is always available and I never have to wait endlessly on hold. If our dedicated account manage is not available, there is an entire team assigned to our account. Every one of them is knowledgeable about our organization and Paylocity's process.
Read full review Performance Have not received any issues with Activtrak's performance in regard to loading pages, reports, or other systems.
Read full review pages load in an acceptable amount of time, reports come back quickly, but integration is very complicated and hasn't been possible
Read full review Support Rating Support is always fast and the agents are ready at all times to help when an issue arises, if the tier 1 agent isn't able to provide a solution to the issue they're asked about they quickly escalate the issue to tier 2 or 3 to ensure that the appropriate support is given to the issue at hand to have it quickly solved. No issue we've had so far has taken more than two days to be solved.
Read full review Everyone wants immediate assistance. Awaiting a response from an email only to ask 2-3 more questions is time consuming. Within the first six months of setup, I would rather respond back to the instructors who provided me the training in each category of my contract.
Read full review Online Training The training was live online, but was with a group of other companies. We did not receive any personalized training with our team. Whenever we would ask for training, we would be sent a peak article link or a video. It felt like the reps we dealt with didn't know the answer to the questions.
Read full review Implementation Rating There should be a way to automatically implement the system without giving users the opportunity to accept or deny the program on their computers.
Read full review I had gone through an implementation process of another HR platform (Paycom) in my previous job and was traumatized, it was painful. I was surprised how easy and fast it was with Paylocity, the team was very helpful and set us up for success
Read full review Alternatives Considered We selected ActivTrak for the features we were looking for. One of the main reasons was the deployment for Chromebook's and of course the price. During our demo held with each party, we were impressed with presentation from ActivTrak. One thing we would've liked is for ActivTrak to also be available for deployment to Android phones.
Read full review We honestly had a program that only kept track of our Demographics, salaries, etc. then all of our Payroll was done on paper with paper leave slips etc. When I saw Paylocity, I was very excited about how easy it is/would be to use. [...] Our Paylocity rep that I spoke to was super GREAT in the explanation of Paylocity and I didn't even shop around much.
Read full review Contract Terms and Pricing Model I wasn't involved in the sales process. I joined the organization after Paylocity was implemented.
Read full review Scalability The product's overall scalability is good as our team grows. We would like to see updates to meet market demands.
Read full review You have an account manager assigned to you on a daily basis but that person is barely available to you
Read full review Professional Services Support is quick and proffessional
Read full review Return on Investment Defensive capabilities immediately avoided data exfiltration from an outgoing employee. Trends for underperforming or underdeveloping users can be spotted, analyzed by managers, and used within their overall development management to help staff reach their best potential. Costing for targeted use is relatively low and therefore a "no brainer." Read full review Definitely more consistent processes. Everything is very user friendly and it reduces the amount of time it has taken us in the past before we started using Paylocity. Everything flows super smoothly. We have an improved retention since we have used Paylocity. Before hand, many employees thought it was difficult to find anything like tax forms, pay stubs, benefit elections, etc. when we used other platforms before we implemented our data into Paylocity. Costs have been reduced and the decision-making process has improved and got quicker. Before Paylocity, it would take at least a week to get a salary increase approved, or a job title change approved. Now, it take less than a day and is super easy. Read full review ScreenShots