What users are saying about

Adobe Analytics

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Top Rated
435 Ratings

Sisense

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Top Rated
93 Ratings

Adobe Analytics

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Top Rated
435 Ratings
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Score 7.6 out of 101

Sisense

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Top Rated
93 Ratings
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Score 8.5 out of 101

Add comparison

Likelihood to Recommend

Adobe Analytics

Adobe Analytics is well-suited for quick analysis of our website/mobile app especially at a summarized level. Where we start using other tools is when we have to get really granular, such as at a single customer level, though this is partly a product of how our pages are tagged.
Albert Ihm profile photo

Sisense

If you are looking to have an analytics tool for your company, or if you have a lot of data/data points.. then look no further. Sisense provide you with a comprehensive business intelligence tool for you to make the right decision with their intelligence capabilities. Don't build it yourself as it will take a lot of time and effort,.
No photo available

Feature Rating Comparison

BI Standard Reporting

Adobe Analytics
Sisense
8.3
Pixel Perfect reports
Adobe Analytics
Sisense
7.9
Customizable dashboards
Adobe Analytics
Sisense
9.0
Report Formatting Templates
Adobe Analytics
Sisense
8.0

Ad-hoc Reporting

Adobe Analytics
Sisense
8.2
Drill-down analysis
Adobe Analytics
Sisense
8.6
Formatting capabilities
Adobe Analytics
Sisense
8.1
Integration with R or other statistical packages
Adobe Analytics
Sisense
8.7
Report sharing and collaboration
Adobe Analytics
Sisense
7.3

Report Output and Scheduling

Adobe Analytics
Sisense
8.7
Publish to Web
Adobe Analytics
Sisense
9.1
Publish to PDF
Adobe Analytics
Sisense
9.0
Report Versioning
Adobe Analytics
Sisense
7.9
Report Delivery Scheduling
Adobe Analytics
Sisense
8.7

Data Discovery and Visualization

Adobe Analytics
Sisense
8.9
Pre-built visualization formats (heatmaps, scatter plots etc.)
Adobe Analytics
Sisense
9.2
Location Analytics / Geographic Visualization
Adobe Analytics
Sisense
8.9
Predictive Analytics
Adobe Analytics
Sisense
8.7

Access Control and Security

Adobe Analytics
Sisense
8.8
Multi-User Support (named login)
Adobe Analytics
Sisense
8.9
Role-Based Security Model
Adobe Analytics
Sisense
8.9
Multiple Access Permission Levels (Create, Read, Delete)
Adobe Analytics
Sisense
8.7

Mobile Capabilities

Adobe Analytics
Sisense
8.1
Responsive Design for Web Access
Adobe Analytics
Sisense
8.6
Dedicated iOS Application
Adobe Analytics
Sisense
7.9
Dedicated Android Application
Adobe Analytics
Sisense
8.2
Dashboard / Report / Visualization Interactivity on Mobile
Adobe Analytics
Sisense
7.8

Pros

  • Next Page Flow reports provide a quick and easy way to see what path customers are taking on the website.
  • The flexibility that creating segments gives the user for analysis purposes is great. A lot of insights can be generated when different segments are compared.
  • The web interface allows for users to quickly pick up on how to use Adobe Analytics, which is a huge advantage over just pointing people to where the raw data can be found since middle management and executives shouldn't be spending time coding and trying to get the data into a visually useful format.
Albert Ihm profile photo
  • The biggest pro I found with Sisense is that you do not need a DBA in order to manage the system. This makes the learning curve really easy, which helps lots when thinking of implementation across a whole organization. This reflects well for the tool, since it is powerful, but easy to use.
  • ALL-IN-ONE! Sisense answered all of my customers and our company's requirements, to include data modelling and complex calculations.
  • Sisense is as accurate as your data, and best of all, it is real time. After using other visualization tools, I learned that when using multiple sources, errors occur. Sisense prevents this risk by allowing all of the resources to be managed at their engine, maintains connections, and as a developer, the EliastiCube allows you to source large volumes of data with an easy click.
No photo available

Cons

  • Implementation is difficult - Both initial implementation as well as adding additional features. Adobe jobs implementation out to 3rd parties and I'm sure that a large part of the experience has to do with how well that 3rd party is at their job. Maybe this could be better controlled and made easier for clients by taking implementation back under the Adobe umbrella
  • Support is overseas and sometimes slow to respond - I've had issues with support really understanding my questions, often issues have to be escalated. Oftentimes it takes the full 24 hours to respond, not sure if this is because of time differences or what, but most other companies using overseas support agents seem to respond in a more timely fashion. Also, it is rare to have an issue resolved on first contact.
  • Context for the reports/metrics - It is easy to look at data but interpret it wrong because you aren't really looking at the right metrics or the right data points.
Elizabeth Gross profile photo
  • Some functionality is missing as built-in functionality, and can only be added by using Javascript, which requires technical knowledge of JS from the dashboard designer to implement. So although almost anything is possible to implement, some things which should be basic require high-level skills.
  • Viewers of dashboards have very limited customization options, almost any customization requires the dashboards designer to implement.
  • Particularly, viewers are unable to select conditional formatting, rename fields, change the order of items, etc.
Adi Hecht profile photo

Likelihood to Renew

Adobe Analytics9.8
Based on 29 answers
We are satisfied with the product performance and are not seeking alternative solutions. Once you learn how to use this software effectively, it becomes very valuable. You just have to struggle through the learning curve
Nicholas Dragon profile photo
Sisense8.9
Based on 14 answers
I think the business and myself as a user has come to rely on SiSense as a dashboarding and quick ad-hoc reporting tool. I am hoping to integrate SiSense dashboards into more parts of the business in the future. We have reduced our report turn-around time for the most part from hours/days to minutes and in some cases almost the speed of thought. Reports are also easier on the eye and more easily distributed.I would also like to say that the support and professionalism from the SiSense team has been excellent.
No photo available

Usability

Adobe Analytics6.8
Based on 9 answers
I think there are some interface improvements that reduce Adobe SiteCatalyst's usability. For example, having two different variable types (eVars and sProps), can be confusing to end-users. Additionally, there are few "out-of-the-box" reports and dashboards that a novice end-user can take advantage of right away. The learning curve on Adobe SiteCatalyst is greater than other tools like Google Analytics.
No photo available
Sisense7.3
Based on 4 answers
It's really easy to learn and use for developers and business users, compared to all other BI applications with similar functionalities
Hui (Ken) Zheng profile photo

Reliability and Availability

Adobe Analytics9.0
Based on 5 answers
Adobe SiteCatalyst has a good up-time track record, but there are cases in which the interface reports a "Network Acceleration" issue, which can be frustrating. There are also times when data can be "latent" for customers, but most of these cases are due to spikes in traffic or temporary server issues.
No photo available
Sisense8.2
Based on 1 answer
There are very few situations when there is unexpected downtime. Mostly during development, new dashboard implementation and during upgrades. other then that there were very few crashes.
Michał Becker profile photo

Performance

Adobe Analytics8.5
Based on 4 answers
For the most part, Adobe SiteCatalyst reports work ok, but there are cases in which reports take a long time to return. These cases are usually when too much data has been stored in Conversion Variables (eVars).
No photo available
Sisense8.2
Based on 1 answer
SiSense is usually performing better then other solutions even if going for complex reports/dashboards(of course within reasonable frames). I haven't noticed any bad influence on other systems, usually if something happens it stays within SiSense.
Michał Becker profile photo

Support

Adobe Analytics5.7
Based on 9 answers
Customer service has always been the Achilles heel for this product. Support is often slow to respond, if at all. Account management has seemed to get better recently.
No photo available
Sisense10.0
Based on 5 answers
Been nothing but impressed by the professionalism of the SiSense support team
No photo available

In-Person Training

Adobe Analytics3.6
Based on 3 answers
It was a one-day training several years ago that cost the organization several thousand dollars. There were only about 10 people in the training class. Adobe tried to cram so much information into that one-day class that none of our users felt like they really learned anything helpful from the experience. Follow-up training is too expensive
Nicholas Dragon profile photo
Sisense7.3
Based on 1 answer
Easy and free training that allowed us quickly understand basics in SiSense and start using them. More advanced features requires some browsing through SiSense forums, but there is always support to help, and SiSense support is one of the best whith which I worked so far.
Michał Becker profile photo

Online Training

Adobe Analytics8.0
Based on 4 answers
The online training for Adobe SiteCatalyst consists of short product videos. These are ok, but only go so far. For a while Adobe charged a fee for this, but recently made these available for free. There are many great blog posts that help users learn how to apply the product as well.
No photo available
Sisense8.2
Based on 1 answer
Many examples, videos and scenarios which you try on your own right away. This combined with in-person training gives you enough to utilize most of SiSense's power.
Michał Becker profile photo

Implementation

Adobe Analytics8.0
Based on 7 answers
The success of implementations depend primarily on the solution design, and also on the ability to work with developers to get the solution implemented correctly. This is not an aspect of the product per se.
No photo available
Sisense7.1
Based on 3 answers
Remember to migrate the plugins. The documentation however is pretty straight forward.
Holke Visser profile photo

Alternatives Considered

The best way to describe Adobe Analytics is that it's the enterprise-level of analytics platforms, in every sense of the word. From the sales process, through to the cost to purchase and implement, the need for ongoing training, and the fact that it really takes an Analytics team to maintain, this is the platform that is appropriate in contexts where resource constraints are not a consideration when selecting, onboarding, and maintaining a given platform.
No photo available
Sisense's greatest advantage is its ability to import the data into sisense, perform in-server data modelling, and then create dashboard reports from the modelled data. This takes load off of your production database servers, and leverages sisense's technology for handling huge volumes of data efficiently.
Adi Hecht profile photo

Scalability

No score
No answers yet
No answers on this topic
Sisense8.2
Based on 1 answer
Product is quite easily scalable. The whole installation can be easily moved to stronger machine if needed.
Michał Becker profile photo

Return on Investment

  • Positive - Since implementation we've received more business
  • Positive - You can literally track your ROI using Adobe Analytics.
  • Negative - The first payment is a little hard to swallow, but you'll make that investment back.
No photo available
  • We're able to finish our web service which we could not with our previous BI vendor.
  • We could use our own product in a matter of 2-3 months after deployment which was quick.
Michał Becker profile photo

Screenshots

Adobe Analytics

Pricing Details

Adobe Analytics

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Adobe Analytics Editions & Modules
Adobe Analytics
Additional Pricing Details

Sisense

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Sisense Editions & Modules
Sisense
Modules
SAP Connector
1
1. Per User per Month
Additional Pricing Details