What users are saying about

Adobe Analytics

Top Rated
398 Ratings

Sisense

Top Rated
87 Ratings

Adobe Analytics

Top Rated
398 Ratings
Score 7.6 out of 101

Sisense

Top Rated
87 Ratings
Score 8.7 out of 101

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Likelihood to Recommend

Adobe Analytics

Adobe Analytics is great for customizing once you get used to the bogged down UI and the unhelpful location of items. we've used it to mimic paywall systems of costly companies. We have base reports set up to manage our paywalls set up in Adobe and they work great. But getting at the minute data is where the issue comes in and the add-ons are needed.
Nathan Collins profile photo

Sisense

I believe Sisense is perfectly suited for any organization of any size that have access to the proper resources, as the tool is very expensive. The data connectors come in all shapes and sizes out of the box, which allows a great deal of data control within the ElastiCubes. Additionally, while the platform only runs on Windows platforms, the web application can be accessed on any client: mobile, Apple, Windows, etc. This allows a much more flexible user experience, resulting in data and dashboards reaching further than any other tool.
No photo available

Feature Rating Comparison

BI Standard Reporting

Adobe Analytics
Sisense
8.3
Pixel Perfect reports
Adobe Analytics
Sisense
8.0
Customizable dashboards
Adobe Analytics
Sisense
9.1
Report Formatting Templates
Adobe Analytics
Sisense
7.9

Ad-hoc Reporting

Adobe Analytics
Sisense
8.2
Drill-down analysis
Adobe Analytics
Sisense
8.8
Formatting capabilities
Adobe Analytics
Sisense
8.1
Integration with R or other statistical packages
Adobe Analytics
Sisense
8.6
Report sharing and collaboration
Adobe Analytics
Sisense
7.3

Report Output and Scheduling

Adobe Analytics
Sisense
8.6
Publish to Web
Adobe Analytics
Sisense
9.0
Publish to PDF
Adobe Analytics
Sisense
9.0
Report Versioning
Adobe Analytics
Sisense
7.7
Report Delivery Scheduling
Adobe Analytics
Sisense
8.9

Data Discovery and Visualization

Adobe Analytics
Sisense
9.0
Pre-built visualization formats (heatmaps, scatter plots etc.)
Adobe Analytics
Sisense
9.2
Location Analytics / Geographic Visualization
Adobe Analytics
Sisense
8.9
Predictive Analytics
Adobe Analytics
Sisense
8.8

Access Control and Security

Adobe Analytics
Sisense
9.0
Multi-User Support (named login)
Adobe Analytics
Sisense
9.0
Role-Based Security Model
Adobe Analytics
Sisense
9.0
Multiple Access Permission Levels (Create, Read, Delete)
Adobe Analytics
Sisense
9.0

Mobile Capabilities

Adobe Analytics
Sisense
8.2
Responsive Design for Web Access
Adobe Analytics
Sisense
8.7
Dedicated iOS Application
Adobe Analytics
Sisense
8.0
Dedicated Android Application
Adobe Analytics
Sisense
8.3
Dashboard / Report / Visualization Interactivity on Mobile
Adobe Analytics
Sisense
7.8

Pros

  • Adobe Analytics is a popular tool and seamless connections to popular analytic tools such as Microsoft Power BI.
  • Adobe Analytics internal reporting tool is top notch.
  • Adobe Analytics has always provided us really strong customer support.
Nathan Collins profile photo
  • Great management of large amounts of data from numerous sources.
  • Beautiful visualization capabilities.
  • Fantastic support of customizations through custom JS plug-ins.
  • Implementation requires very little effort allowing users to start working with their data in a short amount of time.
No photo available

Cons

  • The navigation, especially the left nav, has always been confusing, especially for new users. It has improved A LOT over the last few years, but there's still lots of room for improvement.
  • The charts are never good, it's really hard to get an out-of-the-box chart on Analytics that actually makes sense.
  • Account switching through marketing cloud is still a little buggy sometimes.
Thais Guimaraes, OMCP profile photo
  • Some functionality is missing as built-in functionality, and can only be added by using Javascript, which requires technical knowledge of JS from the dashboard designer to implement. So although almost anything is possible to implement, some things which should be basic require high-level skills.
  • Viewers of dashboards have very limited customization options, almost any customization requires the dashboards designer to implement.
  • Particularly, viewers are unable to select conditional formatting, rename fields, change the order of items, etc.
Adi Hecht profile photo

Likelihood to Renew

Adobe Analytics9.8
Based on 29 answers
We're embedded within the Adobe ecosystem with - Adobe Analytics, Target and CQ5/AEM. With all these tools implemented correctly and with the right team there's real opportunity to leverage insight and drive revenue. Moreover with the more advanced features enabled there's possibility to replace other reporting systems and reduce internal resources
Richard Hayes profile photo
Sisense8.9
Based on 14 answers
I think the business and myself as a user has come to rely on SiSense as a dashboarding and quick ad-hoc reporting tool. I am hoping to integrate SiSense dashboards into more parts of the business in the future. We have reduced our report turn-around time for the most part from hours/days to minutes and in some cases almost the speed of thought. Reports are also easier on the eye and more easily distributed.I would also like to say that the support and professionalism from the SiSense team has been excellent.
No photo available

Usability

Adobe Analytics6.8
Based on 9 answers
Based on new user feedback, everyone has found it challenging to find what they need and customize reports to meet their desired outcomes. Different interfaces have inconsistent presentations and layouts which compound the challenge.
Ahmad Rahman profile photo
Sisense7.3
Based on 4 answers
It's really easy to learn and use for developers and business users, compared to all other BI applications with similar functionalities
Hui (Ken) Zheng profile photo

Reliability and Availability

Adobe Analytics9.0
Based on 5 answers
I have never experienced downtime with this product
Nicholas Dragon profile photo
Sisense8.2
Based on 1 answer
There are very few situations when there is unexpected downtime. Mostly during development, new dashboard implementation and during upgrades. other then that there were very few crashes.
Michał Becker profile photo

Performance

Adobe Analytics8.5
Based on 4 answers
I have never experienced any sort of problem with this products speed or throughput
Nicholas Dragon profile photo
Sisense8.2
Based on 1 answer
SiSense is usually performing better then other solutions even if going for complex reports/dashboards(of course within reasonable frames). I haven't noticed any bad influence on other systems, usually if something happens it stays within SiSense.
Michał Becker profile photo

Support

Adobe Analytics5.7
Based on 9 answers
I give the rating of a 4 just because it seems more like a process that is failing. Any time I have put a request in, they have taken days, sometimes weeks, to get back to me and even then, the issue may still persist. I believe this is the biggest weakness of the Adobe Analytics tool and has a lot of room for improvement.
Nathan Normand profile photo
Sisense10.0
Based on 5 answers
This team is one of the few companies where I can literally Skype them for help and they respond immediately. Most don't realize how rare that actually is in the industry. Expanding their presence to the eastern time zone of the United States has made them more accessible as a result
Daniel Colussi profile photo

In-Person Training

Adobe Analytics3.6
Based on 3 answers
It was a one-day training several years ago that cost the organization several thousand dollars. There were only about 10 people in the training class. Adobe tried to cram so much information into that one-day class that none of our users felt like they really learned anything helpful from the experience. Follow-up training is too expensive
Nicholas Dragon profile photo
Sisense7.3
Based on 1 answer
Easy and free training that allowed us quickly understand basics in SiSense and start using them. More advanced features requires some browsing through SiSense forums, but there is always support to help, and SiSense support is one of the best whith which I worked so far.
Michał Becker profile photo

Online Training

Adobe Analytics8.0
Based on 4 answers
Videos of the different tools plus the knowledge base articles, but you do have to take the initiative to do them yourself. There are also a few great books on the subject. *Nod to Adam Greco's SiteCatalyst Handbook
Jonathon Frampton profile photo
Sisense8.2
Based on 1 answer
Many examples, videos and scenarios which you try on your own right away. This combined with in-person training gives you enough to utilize most of SiSense's power.
Michał Becker profile photo

Implementation

Adobe Analytics8.0
Based on 7 answers
The success of implementations depend primarily on the solution design, and also on the ability to work with developers to get the solution implemented correctly. This is not an aspect of the product per se.
No photo available
Sisense7.1
Based on 3 answers
Remember to migrate the plugins. The documentation however is pretty straight forward.
Holke Visser profile photo

Breadth of Deployment

No answers on this topic
We have 1 Admin and 10 consumers. The reports are viewable by the business on plasma screens. Of those 10 consumers, 2-3 people would look at the reports on a daily basis.
No photo available

Alternatives Considered

I have just recently started to evaluate GA and reserve judgement at this time to compare it against Adobe Analytics. That said, the usability and user experience of the GA platform is much more intuitive and user friendly. The ability to customize GA seems comparable to Adobe Analytics. I have not yet had gone through a support experience with GA.
Ahmad Rahman profile photo
We evaluated each software and chose 4 candidates to build a proof-of-concept for the most complicated and challenging reporting scenario at our company with real data and business requirement.
We selected SiSense because its strengths and abilities (fast-to-deliver, small investment, big-data capability) best solve our problems and meet our business needs.
Hui (Ken) Zheng profile photo

Collaboration and Sharing

No score
No answers yet
No answers on this topic
Sisense8.6
Based on 40 answers
After dashboard creation you can share with one person or the whole company. Works very well with active directory.
Chad Vanscoy profile photo

Data Integration

No score
No answers yet
No answers on this topic
Sisense8.9
Based on 40 answers
I tried 3 other BI tools and Sisense was the only one to connect to all my data sources without an issue.
Chad Vanscoy profile photo

Scalability

No score
No answers yet
No answers on this topic
Sisense8.2
Based on 1 answer
Product is quite easily scalable. The whole installation can be easily moved to stronger machine if needed.
Michał Becker profile photo

Return on Investment

  • It had positive impact in terms of providing detailed audience lists, which made it possible to hit better ROI by delivering cheap conversions
  • It gives a lot of information about landing pages performance, which helps us decide to which pages to concentrate the traffic
No photo available
  • I don't have specific numbers back from the customer where we deployed the product. However, I know that they used it daily to track their product shipments and machine efficiencies. I would say it did the job we deployed it to do and did it effectively.
Erik Luxhoj profile photo

Screenshots

Adobe Analytics

Pricing Details

Adobe Analytics

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Adobe Analytics Editions & Modules
Adobe Analytics
Additional Pricing Details

Sisense

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Sisense Editions & Modules
Sisense
Modules
SAP Connector
1
1. Per User per Month
Additional Pricing Details