What users are saying about

ADP RUN

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Top Rated
173 Ratings

QuickBooks Online

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Top Rated
598 Ratings

ADP RUN

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Top Rated
173 Ratings
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Score 7.6 out of 101

QuickBooks Online

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Top Rated
598 Ratings
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Score 7.9 out of 101

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Likelihood to Recommend

ADP RUN

RUN by ADP is perfect, in my opinion, for any size of company. Whether you have 5 employees or 500 employees. I feel that RUN by ADP will meet your needs and help make processing payroll as smooth as possible. Using RUN by ADP is a huge time saver for me. I love how easy it is to add new employees. I work at a company that is experiencing big growth and I am grateful for how easy it is to add new employees. I wish RUN by ADP was more transparent about the cutoff times to process payroll timely. It would be very nice to know what is the latest I could process payroll to have it be processed on time
JaCoby Marston, CPA profile photo

QuickBooks Online

In the past we have used QuickBooks Online to schedule vendor payment and tracking between various properties. This was helpful to us because it not only ensured that many payments to many vendors across many dates were shipped in time, but the built-in reporting and tax prep features made filing so much easier when it came to be tax time.
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Feature Rating Comparison

Payroll Management

ADP RUN
8.6
QuickBooks Online
7.5
Pay calculation
ADP RUN
9.3
QuickBooks Online
8.1
Support for external payroll vendors
ADP RUN
6.8
QuickBooks Online
Benefit plan administration
ADP RUN
7.9
QuickBooks Online
7.0
Direct deposit files
ADP RUN
9.3
QuickBooks Online
8.8
Salary revision and increment management
ADP RUN
9.1
QuickBooks Online
6.3
Reimbursement management
ADP RUN
9.1
QuickBooks Online
7.3

Customization

ADP RUN
QuickBooks Online
7.7
API for custom integration
ADP RUN
QuickBooks Online
8.1
Plug-ins
ADP RUN
QuickBooks Online
7.2

Security

ADP RUN
QuickBooks Online
8.7
Single sign-on capability
ADP RUN
QuickBooks Online
9.1
Role-based user permissions
ADP RUN
QuickBooks Online
8.2

Reporting & Analytics

ADP RUN
QuickBooks Online
8.4
Dashboards
ADP RUN
QuickBooks Online
8.6
Standard reports
ADP RUN
QuickBooks Online
8.7
Custom reports
ADP RUN
QuickBooks Online
7.8

General Ledger and Configurable Accounting

ADP RUN
QuickBooks Online
8.0
Accounts payable
ADP RUN
QuickBooks Online
8.6
Accounts receivable
ADP RUN
QuickBooks Online
8.3
Cash management
ADP RUN
QuickBooks Online
8.1
Bank reconciliation
ADP RUN
QuickBooks Online
8.2
Expense management
ADP RUN
QuickBooks Online
8.0
Time tracking
ADP RUN
QuickBooks Online
6.1
Fixed asset management
ADP RUN
QuickBooks Online
7.2
Multi-currency support
ADP RUN
QuickBooks Online
7.9
Multi-division support
ADP RUN
QuickBooks Online
8.0
Regulations compliance
ADP RUN
QuickBooks Online
7.9
Electronic tax filing
ADP RUN
QuickBooks Online
8.3
Self-service portal
ADP RUN
QuickBooks Online
8.0
Global Financial Support
ADP RUN
QuickBooks Online
7.5
Primary and Secondary Ledgers
ADP RUN
QuickBooks Online
9.5
Intercompany Accounting
ADP RUN
QuickBooks Online
8.2
Localizations
ADP RUN
QuickBooks Online
7.5
Journals and Reconciliations
ADP RUN
QuickBooks Online
8.6
Enterprise Accounting
ADP RUN
QuickBooks Online
8.1
Configurable Accounting
ADP RUN
QuickBooks Online
7.9
Centralized Rules Framework
ADP RUN
QuickBooks Online
8.6
Standardized Processes
ADP RUN
QuickBooks Online
7.8

Inventory Management

ADP RUN
QuickBooks Online
8.0
Inventory tracking
ADP RUN
QuickBooks Online
6.2
Automatic reordering
ADP RUN
QuickBooks Online
8.5
Location management
ADP RUN
QuickBooks Online
7.3
Manufacturing module
ADP RUN
QuickBooks Online
10.0

Order Management

ADP RUN
QuickBooks Online
7.5
Pricing
ADP RUN
QuickBooks Online
7.1
Order entry
ADP RUN
QuickBooks Online
7.9
Credit card processing
ADP RUN
QuickBooks Online
7.7
Cost of goods sold
ADP RUN
QuickBooks Online
7.8
Order Orchestration
ADP RUN
QuickBooks Online
7.5
End-to-end order visibility
ADP RUN
QuickBooks Online
7.5
Order exception Resolution
ADP RUN
QuickBooks Online
7.1

Accounting Firm BPO Features

ADP RUN
QuickBooks Online
8.0
Branded client dashboards
ADP RUN
QuickBooks Online
9.0
Client data roll-up capabilities
ADP RUN
QuickBooks Online
8.3
Client data consolidation for benchmarking
ADP RUN
QuickBooks Online
6.4
Configurable alerts
ADP RUN
QuickBooks Online
8.0
Billing bypass
ADP RUN
QuickBooks Online
7.8
Client template cloning
ADP RUN
QuickBooks Online
8.3
Single sign-on
ADP RUN
QuickBooks Online
9.0
Configurable client onboarding questions
ADP RUN
QuickBooks Online
6.7
Cross-client workflow management
ADP RUN
QuickBooks Online
8.3
Industry-specific versioning
ADP RUN
QuickBooks Online
8.3
Legacy system data migration
ADP RUN
QuickBooks Online
7.6

Pros

  • Very easy to add new employees. The process to add new employees is a simple step by step process. If you have the employee present, it is even more easier.
  • Processing Payroll. Processing payroll with RUN by ADP is super easy. When it is time to run payroll, you click on "run payroll" and follow the steps to process payroll for the given period. Processing Payroll with RUN by ADP is super easy and painless.
  • Reporting. RUN by ADP has so many different types of reports. You can get a report for each pay period by each employee or you can run a report for the entire year. Super Helpful.
JaCoby Marston, CPA profile photo
  • The user interface is clean and things are easy to find. This saves us time from having to look for things we need. If we can't find something, the Help and Search features are easy to use.
  • There is a bar graph at the top of my Customers page that shows a breakdown of overdue invoices, open invoices, and those that have been paid in the last 30 days. This is nice because I can see all this information quickly when I need it.
  • We can customize invoices as much as we need to and it is very user-friendly. We can email individual invoices or in bulk to save time. We can send invoice reminders and statements in a flash as well. All of these things help us get paid on time.
Jennifer Walschap profile photo

Cons

  • Chat Function. RUN by ADP has a built in chat function. This function can be improved by the ability to upload data to the rep and provide a more appealing chat design.
  • Employee Access. RUN by ADP offers the ability for employees to gain access to view their pay stubs, change withholding, and change bank account info. The problem with this function is when on the employer side, I allow a new employee access, the employee never gets an email to get access to their account. I usually have to resend the email again.
JaCoby Marston, CPA profile photo
  • Non-profit functionality for fundraising - I have to categorize accounts receivable as sales, and instead of being able to show collection of the sale and put the funds into our fundraising (income) account upon collection, I have to delete the sale and recategorize the expense as a fundraising
  • Reports could be more clearly labeled so I could find what I need better (e.g. being able to pull how much I paid a contractor by name).
  • Reconciliation of errors between bank and QuickBooks accounts - I make mistakes, I need to know there's an easy way to reset the account to zero our minor errors, but have not yet found the means to do so.
Dylan DeClerck profile photo

Likelihood to Renew

ADP RUN9.1
Based on 2 answers
ADP is a great service that saves us time and money in supporting our payroll operations.
Vernon Fuller profile photo
QuickBooks Online7.8
Based on 19 answers
QBO needs better integration with non-Intuit products and developers need to use Intuit's open API to develop better add-ons. Clients are having a great deal of problems with their data importing from the bank and this takes time away from better revenue producing activities. Although the efficiencies are there, they are outweighted by the shortcomings of the product. When we ran a parallel of QBO versus other cloud accounting products, we had more issues with the QBO product than any other
No photo available

Usability

ADP RUN9.1
Based on 1 answer
No answer on this topic is available.
QuickBooks Online8.0
Based on 10 answers
Quickbooks is a more than adequate solution that solves many complex problems. Is it the easiest tool to use? - No. Is it totally learnable to anyone who is accustom to performing these responsibilities either manually or with other competitor tools? - Absolutely.
No photo available

Reliability and Availability

No score
No answers yet
No answers on this topic
QuickBooks Online5.6
Based on 3 answers
While there is an app, which makes it accessible, all the features are not available.
Tya Bolton profile photo

Performance

No score
No answers yet
No answers on this topic
QuickBooks Online7.9
Based on 2 answers
There are tab issues. When I tab the field doesn't highlight and I have to backspace or delete what is in the field. Happens on the memo field and sometimes other fields. Very time consuming.
Colleen Walker profile photo

Support

ADP RUN8.6
Based on 2 answers
Very happy with support and ADP team.
Caroline Cohen profile photo
QuickBooks Online5.0
Based on 4 answers
My calls are answered quickly and my issues resolved usually immediately.
John H. Adair CPA profile photo

Implementation

No score
No answers yet
No answers on this topic
QuickBooks Online5.2
Based on 3 answers
I'm frustrated. Wound up with two companies, have to keep switching back and forth. This is unsatisfactory!
Robin M. Robboy, CPA profile photo

Alternatives Considered

Although Paychex came in with a much lower quote than RUN, it was my relationship with my rep that made me stick with ADP. Also, the fact that I already liked the system layout and platform I have been using since day one.
Eric Torres profile photo
QuickBooks Online (QBO) is a decent product that has some limitations. On the surface the product pretty much does what it is suppose to, however there have been some occasions where clients stated banking information was not imported, or imported incorrectly, the software was operating at a slow pace, and the add-on integrations were a problem. Depending on your needs a look at one of the other cloud based accounting softwares may be warranted
No photo available

Rating for Public Practice CPAs

No score
No answers yet
No answers on this topic
QuickBooks Online7.4
Based on 18 answers
This is very poor product other than for online access.
No photo available

Return on Investment

  • HUGE TIME SAVER. My time is very valuable and I am always looking for ways to save time. RUN by ADP saves so much time for me when it comes to processing payroll. I love that it takes me only minutes to do.
  • I wish it would be easier to add cash bonuses to the employees for taxes. I usually have to go through support to have the process done the quickest way possible.
  • The overall cost of RUN by ADP is very affordable. It is good to save money!
JaCoby Marston, CPA profile photo
  • Given us an easy way to manage and keep track of our money
  • Helped us know what smart expenses we could make and what we can afford to spend on
  • Given us clear objectives and paths to growing financially
No photo available

Pricing Details

ADP RUN

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

QuickBooks Online

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details