What users are saying about

ADP RUN

Top Rated
169 Ratings

QuickBooks Online

Top Rated
564 Ratings

ADP RUN

Top Rated
169 Ratings
Score 6.8 out of 101

QuickBooks Online

Top Rated
564 Ratings
Score 7.8 out of 101

Add comparison

Likelihood to Recommend

ADP RUN

RUN is good for companies that don't have a dedicated team for payroll and human resources. Everything you need can be found within the platform, including recruiting, forms and templates. If you don't want to take the time to add employees to the system, you can simply enter their name and email and turn it over to them to enter their info. Employees have access to their check stubs and can adjust their taxes, etc. on their own, saving the employer time and overhead. I don't believe that the platform is ideal for companies who have zero experience with payroll, as I believe having a dedicated representative for questions is more beneficial in those scenarios, but anyone who has done it for a few years should find the platform ideal and user-friendly.
Kristy Guell profile photo

QuickBooks Online

Good to manage foreign currencies. Not the best to manage multiple companies, mother and sub (interco agreement). The different components are not integrated.
Benjamin Jaboeuf profile photo

Feature Rating Comparison

Payroll Management

ADP RUN
8.4
QuickBooks Online
7.9
Pay calculation
ADP RUN
9.1
QuickBooks Online
8.2
Support for external payroll vendors
ADP RUN
6.8
QuickBooks Online
Benefit plan administration
ADP RUN
7.9
QuickBooks Online
8.0
Direct deposit files
ADP RUN
9.1
QuickBooks Online
9.2
Salary revision and increment management
ADP RUN
8.9
QuickBooks Online
7.0
Reimbursement management
ADP RUN
8.9
QuickBooks Online
7.4

Customization

ADP RUN
QuickBooks Online
8.4
API for custom integration
ADP RUN
QuickBooks Online
8.7
Plug-ins
ADP RUN
QuickBooks Online
8.0

Security

ADP RUN
QuickBooks Online
8.9
Single sign-on capability
ADP RUN
QuickBooks Online
8.9
Role-based user permissions
ADP RUN
QuickBooks Online
8.8

Reporting & Analytics

ADP RUN
QuickBooks Online
8.6
Dashboards
ADP RUN
QuickBooks Online
9.0
Standard reports
ADP RUN
QuickBooks Online
9.0
Custom reports
ADP RUN
QuickBooks Online
7.7

General Ledger and Configurable Accounting

ADP RUN
QuickBooks Online
7.8
Accounts payable
ADP RUN
QuickBooks Online
8.5
Accounts receivable
ADP RUN
QuickBooks Online
8.6
Cash management
ADP RUN
QuickBooks Online
8.5
Bank reconciliation
ADP RUN
QuickBooks Online
7.8
Expense management
ADP RUN
QuickBooks Online
8.0
Time tracking
ADP RUN
QuickBooks Online
5.8
Fixed asset management
ADP RUN
QuickBooks Online
7.3
Multi-currency support
ADP RUN
QuickBooks Online
7.9
Multi-division support
ADP RUN
QuickBooks Online
7.0
Regulations compliance
ADP RUN
QuickBooks Online
7.4
Electronic tax filing
ADP RUN
QuickBooks Online
8.0
Self-service portal
ADP RUN
QuickBooks Online
7.0
Global Financial Support
ADP RUN
QuickBooks Online
7.7
Primary and Secondary Ledgers
ADP RUN
QuickBooks Online
8.8
Intercompany Accounting
ADP RUN
QuickBooks Online
7.2
Localizations
ADP RUN
QuickBooks Online
7.4
Journals and Reconciliations
ADP RUN
QuickBooks Online
9.1
Enterprise Accounting
ADP RUN
QuickBooks Online
7.0
Configurable Accounting
ADP RUN
QuickBooks Online
7.5
Centralized Rules Framework
ADP RUN
QuickBooks Online
9.0
Standardized Processes
ADP RUN
QuickBooks Online
9.0

Inventory Management

ADP RUN
QuickBooks Online
8.3
Inventory tracking
ADP RUN
QuickBooks Online
7.7
Automatic reordering
ADP RUN
QuickBooks Online
8.5
Location management
ADP RUN
QuickBooks Online
7.9
Manufacturing module
ADP RUN
QuickBooks Online
9.0

Order Management

ADP RUN
QuickBooks Online
7.8
Pricing
ADP RUN
QuickBooks Online
8.2
Order entry
ADP RUN
QuickBooks Online
8.5
Credit card processing
ADP RUN
QuickBooks Online
7.7
Cost of goods sold
ADP RUN
QuickBooks Online
8.2
Order Orchestration
ADP RUN
QuickBooks Online
7.6
End-to-end order visibility
ADP RUN
QuickBooks Online
7.6
Order exception Resolution
ADP RUN
QuickBooks Online
7.1

Accounting Firm BPO Features

ADP RUN
QuickBooks Online
8.4
Branded client dashboards
ADP RUN
QuickBooks Online
9.3
Client data roll-up capabilities
ADP RUN
QuickBooks Online
9.0
Client data consolidation for benchmarking
ADP RUN
QuickBooks Online
6.7
Configurable alerts
ADP RUN
QuickBooks Online
8.4
Billing bypass
ADP RUN
QuickBooks Online
7.8
Client template cloning
ADP RUN
QuickBooks Online
9.0
Single sign-on
ADP RUN
QuickBooks Online
8.5
Configurable client onboarding questions
ADP RUN
QuickBooks Online
7.4
Cross-client workflow management
ADP RUN
QuickBooks Online
9.0
Industry-specific versioning
ADP RUN
QuickBooks Online
8.7
Legacy system data migration
ADP RUN
QuickBooks Online
8.7

Pros

  • The key strength of ADP's Run is the simplicity of their web portal. Site navigation is easy thanks to large Icons and clearly described links. Every feature seems to be accessible within 2 to 3 clicks.
  • ADP's support is very helpful. I have called in a few times and the wait is never long to reach a support rep. The support has been able to address any issues I've had in a timely manner and will stay on the line to walk through steps until I am comfortable with them.
  • The sales reps are great. They did a great job of walking through the features and comparing them to my current provider. They came onsite to help with the transition to ADP, and even came to walk us through the first couple payrolls to make sure all the steps were understood.
Robert Simeral profile photo
  • Information is updated instantaneously.
  • The reports like P&L, collections, and AR aging are very useful on a day-to-day basis.
  • Neat to share info with investors and the board.
Benjamin Jaboeuf profile photo

Cons

  • It really provides all we need and more.
Laura Virtue profile photo
  • Billing: lack of automation, it's still very manual.
  • Payment gateway: it exists but it's very limited (no storage of CC or ACH for automatic payment online).
  • Payment recognition is very inefficient.
  • SaaS KPI are missing (MRR, Churn, LTV, CAC, ARPA, etc.)! I'm actually thinking of using other providers to solve these issues (like Zuora, Stripes, Kissmetrics, etc.)
Benjamin Jaboeuf profile photo

Likelihood to Renew

ADP RUN9.1
Based on 2 answers
ADP is a great service that saves us time and money in supporting our payroll operations.
Vernon Fuller profile photo
QuickBooks Online9.0
Based on 15 answers
It like the product 'right out of the box' and I trust Intuit will continually improve it over the years based on my experience with their desktop products. The large providers of Apps makes customizing the entire package relatively easy and seamless for a wide variety of business types.
John H. Adair CPA profile photo

Usability

ADP RUN9.1
Based on 1 answer
No answer on this topic is available.
QuickBooks Online8.0
Based on 9 answers
The ability for us and clients to both be in the system, see the entries each of us have made and also direct a client to certain reports and views is very helpful as compared to getting an accountant's copy or getting a date in time copy that then needs to be uploaded by the client after we make adjustments. Still, the in ability to prevent someone from deleting an entry without knowing who or what was deleted is frustrating.
No photo available

Reliability and Availability

No score
No answers yet
No answers on this topic
QuickBooks Online5.6
Based on 3 answers
We have rarely had outages in the last 10 years. I can only recall 2 times in the last 10 years where we were not able to access our client files.
No photo available

Performance

No score
No answers yet
No answers on this topic
QuickBooks Online7.9
Based on 2 answers
There are tab issues. When I tab the field doesn't highlight and I have to backspace or delete what is in the field. Happens on the memo field and sometimes other fields. Very time consuming.
Colleen Walker profile photo

Support

ADP RUN8.6
Based on 2 answers
Very happy with support and ADP team.
Caroline Cohen profile photo
QuickBooks Online5.0
Based on 4 answers
My calls are answered quickly and my issues resolved usually immediately.
John H. Adair CPA profile photo

Implementation

No score
No answers yet
No answers on this topic
QuickBooks Online5.2
Based on 3 answers
I'm frustrated. Wound up with two companies, have to keep switching back and forth. This is unsatisfactory!
Robin M. Robboy, CPA profile photo

Alternatives Considered

We were looking for a payroll service that could combine a time card service to reduce errors. RUN has done what we expected. Look out when setting your company up. I wasn't here for setup and found many errors on the company's W2s.
No photo available
We have clients who have used Sage/Peachtree and Quicken. QuickBooks Online seems a little more user-friendly for the average user, as well as offering a better interface. There seems to be more training and help available for the common person with QuickBooks than with other softwares, so it's easier to send along helpful articles to clients who are having issues with a particular task.
Lindsay Foucht profile photo

Rating for Public Practice CPAs

No score
No answers yet
No answers on this topic
QuickBooks Online7.4
Based on 18 answers
Ease of use and ability to set up a new client.
No photo available

Return on Investment

  • It is positive because it is cost-effective.
  • RUN is also very efficient and takes me very little time to use.
  • It is like having my own payroll department in store with me. I can ask questions anytime which saves me both time and money.
Bruce Krapf profile photo
  • QuickBooks has helped us to get paid quicker through the easy invoicing options.
  • QuickBooks has helped us stay on our projected budget for six months since we are able to easily assess where we are.
No photo available

Pricing Details

ADP RUN

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

QuickBooks Online

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details