ADP Workforce Now vs. Lattice

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ADP Workforce Now
Score 7.5 out of 10
Mid-Size Companies (51-1,000 employees)
ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.N/A
Lattice
Score 8.2 out of 10
N/A
Lattice is a People Success Platform that aims to bring together the tools, workflows, and data needed to help business leaders develop engaged, high-performing employees and winning cultures. By combining continuous performance management, goal-setting, employee engagement, compensation management, career development, and people analytics into one unified solution, Lattice helps HR, People, and Operations teams develop insights that build enviable cultures and drive impactful business…
$8
per month per user
Pricing
ADP Workforce NowLattice
Editions & Modules
Essential
Contact sales team
Enhanced
Contact sales team
Complete
Contact sales team
HR Pro
Contact sales team
Payroll Essentials
Contact sales team
HR Plus
Contact sales team
Hiring Advantage
Contact sales team
Performance Plus
Contact sales team
+ Engagement
$4
per month per user
+ Grow
$4
per month per user
Performance Management
$8
per month per user
OKRs & Goals
$8
per month per user
Performance Management + OKRs & Goals
$11
per month per user
Offerings
Pricing Offerings
ADP Workforce NowLattice
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeRequiredNo setup fee
Additional DetailsPlease contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.All contracts billed annually. Special enterprise pricing available for multi-product and volume purchases.
More Pricing Information
Community Pulse
ADP Workforce NowLattice
Considered Both Products
ADP Workforce Now
Chose ADP Workforce Now
We went with ADP because our thousands of per diem nurses were already in the system so we got an extremely substantial discount to utilize ADP as our HRIS for our corporate employees.
Lattice
Chose Lattice
I have not really used any other goal/performance review software similar to Lattice. So this is a first for me. We have used ADP Workforce Now to provide our organization chart, and I feel like the organization chart utilized in Lattice is cleaner and less clunky than it was …
Chose Lattice
These other platforms are great at their own thing- like payroll for the most part, but some don't have native performance tools at all (ADP), and some are just so shallow and designed to just check the must-have boxes for orgs primarily focused on Payroll. Gusto and TriNet/Zene…
Chose Lattice
We previously used ADP's Performance Mgmt module and found it to not meet any of our needs. In the fall of 2020, I sourced/contacted three vendors - Lattice, Goal Span & Performance Culture & had demos of their offerings. Lattice checked all of the boxes we were seeking; …
Features
ADP Workforce NowLattice
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
ADP Workforce Now
7.8
1072 Ratings
4% below category average
Lattice
-
Ratings
Employee demographic data8.4947 Ratings00 Ratings
Employment history8.2988 Ratings00 Ratings
Job profiles and administration8.2938 Ratings00 Ratings
Workflow for transfers, promotions, pay raises, etc.7.5964 Ratings00 Ratings
Organizational charting7.3676 Ratings00 Ratings
Organization and location management7.6740 Ratings00 Ratings
Compliance data (COBRA, OSHA, etc.)7.0680 Ratings00 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
ADP Workforce Now
8.0
1085 Ratings
2% below category average
Lattice
-
Ratings
Pay calculation8.91045 Ratings00 Ratings
Support for external payroll vendors7.7414 Ratings00 Ratings
Off-cycle/On-Demand payment8.1336 Ratings00 Ratings
Benefit plan administration7.5825 Ratings00 Ratings
Direct deposit files8.91032 Ratings00 Ratings
Salary revision and increment management7.3813 Ratings00 Ratings
Reimbursement management7.5498 Ratings00 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
ADP Workforce Now
7.9
890 Ratings
3% below category average
Lattice
-
Ratings
Approval workflow7.7810 Ratings00 Ratings
Balance details8.0844 Ratings00 Ratings
Annual carry-forward and encashment8.1686 Ratings00 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
ADP Workforce Now
7.8
1064 Ratings
5% below category average
Lattice
-
Ratings
View and generate pay and benefit information8.41026 Ratings00 Ratings
Update personal information8.41015 Ratings00 Ratings
View company policy documentation8.0819 Ratings00 Ratings
Employee recognition6.5386 Ratings00 Ratings
View job history7.732 Ratings00 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
ADP Workforce Now
6.0
12 Ratings
29% below category average
Lattice
-
Ratings
Tracking of all physical assets6.012 Ratings00 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
ADP Workforce Now
6.8
988 Ratings
11% below category average
Lattice
-
Ratings
Report builder7.6971 Ratings00 Ratings
Pre-built reports7.2966 Ratings00 Ratings
Ability to combine HR data with external data5.7575 Ratings00 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
ADP Workforce Now
7.3
150 Ratings
9% below category average
Lattice
-
Ratings
New hire portal7.6146 Ratings00 Ratings
Manager tracking tools6.9118 Ratings00 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
ADP Workforce Now
6.9
335 Ratings
15% below category average
Lattice
8.2
50 Ratings
8% above category average
Corporate goal setting7.0261 Ratings8.438 Ratings
Individual goal setting6.7313 Ratings8.549 Ratings
Line-of sight-visibility6.9258 Ratings7.641 Ratings
Performance tracking7.1308 Ratings8.148 Ratings
Subordinate goal setting00 Ratings8.245 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
ADP Workforce Now
6.5
432 Ratings
19% below category average
Lattice
8.8
50 Ratings
5% above category average
Performance plans6.6389 Ratings8.541 Ratings
Performance improvement plans6.3332 Ratings8.319 Ratings
Review status tracking6.1392 Ratings9.043 Ratings
Review reminders7.0408 Ratings9.446 Ratings
Multiple review frequency6.5341 Ratings9.439 Ratings
Plan weighting00 Ratings8.628 Ratings
Manager note taking00 Ratings8.447 Ratings
Rater nomination workflow00 Ratings9.226 Ratings
Workflow restrictions00 Ratings9.229 Ratings
Reporting00 Ratings8.235 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
ADP Workforce Now
6.0
7 Ratings
26% below category average
Lattice
-
Ratings
Create succession plans/pools5.86 Ratings00 Ratings
Candidate ranking5.86 Ratings00 Ratings
Candidate search6.37 Ratings00 Ratings
Candidate development6.26 Ratings00 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
ADP Workforce Now
5.8
445 Ratings
29% below category average
Lattice
-
Ratings
Job Requisition Management7.0389 Ratings00 Ratings
Company Website Posting6.7381 Ratings00 Ratings
Publish to Social Media4.8305 Ratings00 Ratings
Job Search Site Posting6.0341 Ratings00 Ratings
Duplicate Candidate Prevention2.38 Ratings00 Ratings
Applicant Tracking6.8384 Ratings00 Ratings
Notifications and Alerts7.0404 Ratings00 Ratings
Best Alternatives
ADP Workforce NowLattice
Small Businesses
Dayforce Powerpay
Dayforce Powerpay
Score 9.3 out of 10
iSpring LMS
iSpring LMS
Score 9.5 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.1 out of 10
Reviewsnap
Reviewsnap
Score 9.0 out of 10
Enterprises
PeopleStrong
PeopleStrong
Score 10.0 out of 10
Predictive Index Behavioral Assessment
Predictive Index Behavioral Assessment
Score 9.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ADP Workforce NowLattice
Likelihood to Recommend
7.9
(1123 ratings)
8.0
(52 ratings)
Likelihood to Renew
7.8
(83 ratings)
2.0
(1 ratings)
Usability
2.5
(80 ratings)
8.5
(13 ratings)
Availability
7.3
(14 ratings)
-
(0 ratings)
Performance
6.4
(13 ratings)
-
(0 ratings)
Support Rating
6.5
(494 ratings)
6.8
(5 ratings)
In-Person Training
8.2
(9 ratings)
-
(0 ratings)
Online Training
5.8
(17 ratings)
-
(0 ratings)
Implementation Rating
1.5
(34 ratings)
-
(0 ratings)
Configurability
6.4
(10 ratings)
-
(0 ratings)
Ease of integration
6.1
(8 ratings)
-
(0 ratings)
Product Scalability
7.8
(785 ratings)
-
(0 ratings)
Vendor post-sale
5.2
(8 ratings)
-
(0 ratings)
Vendor pre-sale
6.1
(8 ratings)
-
(0 ratings)
User Testimonials
ADP Workforce NowLattice
Likelihood to Recommend
ADP
The ease in which you can process payroll and year end (T4s). Ability to maintain payroll - enter upcoming changes (e.g. pay raises for a certain date) ahead of time. While we don't use it in my current company, in past ones the time & attendance integration with timesheets is fabulous. Our company uses a 3rd party scheduling & timesheet platform which also integrates with one click but is a little more work to maintain time off balances within ADP Workforce Now. We use the 3rd party platform (Evolia) for scheduling and timesheets as the management here wanted the ability to see salaried employees on site, have a chat feature, and some self-management on the employee side with the ability to swap shifts.
Read full review
Lattice
- Lattice is important infrastructure for orgs that are scaling quickly and need the ability to better administer talent and performance programs - Lattice saves HR teams soooo much time (from the AI agent who answers HR questions, to the automated onboarding and offboarding processes. - Lattice is not great for very small orgs that don't have growth plans. (Engagement surveys can't be anonymous if there are too few EEs, there is a minimum contract amount, and it's quite a lot of tool/system)
Read full review
Pros
ADP
  • HRIS that is personalized for the employee and addresses DE&I needs.
  • Payroll, of course! The system addresses all needs, such as deductions, additional pay, premium OT, and shift differentials.
  • Onboarding is an excellent way to stay in compliance and have all documents completed.
  • Tax and Banking and resolution to any issues.
Read full review
Lattice
  • clean simple user interface. easy to navigate and i like the homepage
  • Lattice has done several updates over the years. continuing to give the product more value based on customer feedback
  • i get reminders in slack and email when someone submits public recognition within our company, and about my talking points/feedback from my manager
Read full review
Cons
ADP
  • Customized pre-process payroll reports (Limited on pre-process payroll reports)
  • Labor Allocation (Allocations make payroll reporting very hard to review and find any errors )
  • Recruiting (ATS is very basic)
  • Geofencing (should be able to change shape rather than a circle)
  • Pay Classes (should be able to change at Practitioner level rather than reach out to support)
  • Cookies and Cache have to be cleared on a regular basis
  • Only able to see employee documents/acknowledgements one at a time in the employee file
  • Timecards can only be managed/viewed by 1 person
  • Timeoff emails do not have a link
  • Cost per payroll - not just monthly fee so cost with off cycle payrolls
  • Separate I9 step not needed - during onboarding - 2nd Everify step
  • ADP Workforce Now does not pull in allowances for Houly employees into payroll ONLY Salaried employees
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Lattice
  • it is not intuitive how to find a past review you wrote for someone that doesn't directly report to you
  • Lattice app (for phone) is very limited in scope and doesn't have face ID
  • sales team can be misleading; need to really double check and push on important issues
Read full review
Likelihood to Renew
ADP
Due to the lack of support from the sales and service center we are looking at other options outside of ADP. Again it is a good system, it just lacks the support it deserves from the company employees. It is just unimaginable that you will need to reach out to a service provider several times for the same issue and not get it resolved.
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Lattice
It is an expensive platform and other platforms are coming to market with similar features at a fraction of the price.
Read full review
Usability
ADP
I would give it a 10 however I do not like when ADP does facelifts in Workforce Now which does not add any value other than having to relearn navigation. I am also not a big fan of being forced to refer to the Bridge. We have Google which gives the same results. If I understood the answer I would not contact our Account Rep.
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Lattice
It is very user friendly and easy to navigate. The workflows make sense and I can easy find my reviews, feedback or performance information. I haven't had any issues with being confused or needing to read instructions on how to navigate the software, it was one of the more straightforward programs that I have worked with
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Reliability and Availability
ADP
ADP outages are very rare
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Lattice
No answers on this topic
Performance
ADP
Overall, I think the functionality of the program works pretty well. Sometimes, certain browsers do not work well for the policy function of ADP, but that is the only issue thus far
Read full review
Lattice
No answers on this topic
Support Rating
ADP
Kelly La Rosa and Brian McLaughlin have been exceptional partners over the last few years and a tremendous source of support in my role. They are consistently solution‑oriented, highly responsive, and proactive in identifying opportunities to improve our processes. Both regularly brought forward thoughtful recommendations, including suggestions for new ADP products that aligned well with our evolving needs. Their expertise, reliability, and genuine commitment to client success have made a meaningful impact on my work and on our overall experience with ADP.
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Lattice
Lattice Support is not that good. We have had to have calls with them in the past and their product team did not have a lot of knowledge about their product. I believe they are able to provide a much better level of service and that would increase my likelihood to work with them again.
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In-Person Training
ADP
In-person training was pretty good - I think this significantly depends on the trainer. Our trainer was really good and showed what ADP can do - but I know that all trainers are not the same - and this truly makes such as difference. Overall, our training went pretty well.
Read full review
Lattice
No answers on this topic
Online Training
ADP
At the time training was not as expansive as it is now. If it could go wrong it did for me so the process was difficult and lengthy. I needed to have more in person walkthroughs of things to ensure the transition was done correctly. Not sure what else I can say, we were part of the initial move to Workforce Now when it was introduced.
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Lattice
No answers on this topic
Implementation Rating
ADP
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
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Lattice
No answers on this topic
Alternatives Considered
ADP
I also used UltiPro (way back -- it didn't even appear in dropdown). Recommend ADP Workforce Now above all others. Paycor and Paycom were both very clunky. I even helped implement Paycom and could never get it to work how the business needed it to.
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Lattice
Lattice is more fully featured than BambooHR on the performance management functionality. It allows greater customization and more capabilities. If your company is mid-sized or large, Lattice is the way to go. However, it does require having some staff dedicated to understanding the system and committed to managing it. TINYpulse was also an interesting offering with some benefits, but also not as fully featured as Lattice for a medium to large business.
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Scalability
ADP
We have several departments that utilize the reporting, utilize the timecards and the system. We also have self service that is nice for all of our employees. This system allows us to designate what each group can see, and what employees can change, or who can clock in and out offsite
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Lattice
No answers on this topic
Return on Investment
ADP
  • ADP WorkforceNow has provided a positive ROI for our company. It has saved me countless hours in the time I used to spend preparing reports, managing benefits, and annual enrollment, recruitment tracking, and much more.
  • The integration with Payscale has allowed our company to take every position in our organization and benchmark it to industries and job titles. This has allowed us to be more competitive on recruitment and retention.
  • We have used the new DE&I dashboard to provide valuable information on the landscape of our workforce, as well as areas of our organization that may not be as diverse.
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Lattice
  • We have a workforce of 700, who largely have never had a performance review - since buying the module, it is holding the managers accountable to the process - no employee needs to be in the dark with how they're doing
  • The employees value the decreased time that it takes to perform their self-assessments - world's apart from the complicated system we had before in our HRIS provider.
  • The managers value the decreased time it takes to initiate/complete the employee review discussion process, as they now have a much more streamlined manner of doing so since partnering with Lattice
Read full review
ScreenShots

ADP Workforce Now Screenshots

Screenshot of ADP Workforce Now: a simple and complete human capital management solutionScreenshot of Benchmarking by ADP DataCloud: an application with an extensive data set ... available to ADP Workforce Now clientsScreenshot of ADP Workforce Now clients can equip their employees with the ADP Mobile self-service app