AnswerConnect vs. Dimension Data Managed Customer Experience (CX) Services
AnswerConnect vs. Dimension Data Managed Customer Experience (CX) Services
Product | Rating | Most Used By | Product Summary | Starting Price |
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AnswerConnect | N/A | AnswerConnect is a live answering service based in the US that enables customers to never miss a customer, with professional receptionists . The service replaces voicemail with real receptionists, and their customer service experts are available 24/7. | N/A | |
Dimension Data Managed Customer Experience (CX) Services | N/A | Dimension Data, an NTT brand (merged 2018), offers Managed Customer Experience (CX) Services provide businesses with the people, processes, and technology to evolve and support contact centres and deliver exceptional customer experiences. Dimension Data designs, builds, and operates customer experience solutions, allowing the company to focus on core business. Dimension Data products and services will be moved to the NTT brand in the near future. | N/A |
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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AnswerConnect | Dimension Data Managed Customer Experience (CX) Services | |
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