What users are saying about
42 Ratings
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Top Rated
1037 Ratings
42 Ratings
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Score 9.3 out of 100

Microsoft Teams

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Top Rated
1037 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

AnyDesk

AnyDesk is an appropriate software for use by us to resolve technical ticket tickets made by users of the organization. Whenever there is a problem or request to install something on the workstation, IT is triggered and we use this tool to resolve the online and remote ticket. Service is fast, agile and we use it to install software, printers, check files, shares, windows settings, and other things.
José Carvalho | TrustRadius Reviewer

Microsoft Teams

Well Suited: Microsoft Teams is well suited if you have to rigorously collaborate with 10 or more colleagues on a daily basis and even share files, calls and calendars. If you are working in a team and almost every time has to rely or need somebody's advice on the work you are doing, then Microsoft Teams will work as bliss for you and you would love the experience throughout.Not Suited: If your Internet connection with low bandwidths and also having computer systems which are not very great at configurations, I would not recommend this piece to software to you. This can make you feel annoyed and at the same time, miserable if you are not able to connect with right people on right time and in turn working on such a slow pace, which otherwise would have been quite fast on light-weight tool.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Remote Administration

AnyDesk
8.7
Microsoft Teams
Screen sharing
AnyDesk
9.0
Microsoft Teams
File transfer
AnyDesk
8.5
Microsoft Teams
Instant message
AnyDesk
8.4
Microsoft Teams
Secure remote access with Smart Card authentication
AnyDesk
8.8
Microsoft Teams
Access to sleeping/powered-off computers
AnyDesk
9.0
Microsoft Teams
Over-the-Internet remote session
AnyDesk
9.2
Microsoft Teams
Initiate remote control from mobile
AnyDesk
7.9
Microsoft Teams
Remote management of servers & workstations
AnyDesk
9.2
Microsoft Teams
Remote Active Directory® management
AnyDesk
8.9
Microsoft Teams
Centralized management dashboard
AnyDesk
8.6
Microsoft Teams
Session record
AnyDesk
8.4
Microsoft Teams
Annotations
AnyDesk
8.6
Microsoft Teams
Monitoring and Alerts
AnyDesk
8.5
Microsoft Teams
Multi-platform remote control
AnyDesk
9.0
Microsoft Teams

Project Management

AnyDesk
Microsoft Teams
7.3
Task Management
AnyDesk
Microsoft Teams
7.4
Gantt Charts
AnyDesk
Microsoft Teams
6.4
Scheduling
AnyDesk
Microsoft Teams
7.6
Workflow Automation
AnyDesk
Microsoft Teams
6.5
Mobile Access
AnyDesk
Microsoft Teams
8.6
Search
AnyDesk
Microsoft Teams
7.9
Visual planning tools
AnyDesk
Microsoft Teams
6.4

Communication

AnyDesk
Microsoft Teams
7.7
Chat
AnyDesk
Microsoft Teams
8.6
Notifications
AnyDesk
Microsoft Teams
7.9
Discussions
AnyDesk
Microsoft Teams
8.4
Surveys
AnyDesk
Microsoft Teams
7.2
Internal knowledgebase
AnyDesk
Microsoft Teams
6.7
Integrates with GoToMeeting
AnyDesk
Microsoft Teams
7.6
Integrates with Gmail and Google Hangouts
AnyDesk
Microsoft Teams
6.5
Integrates with Outlook
AnyDesk
Microsoft Teams
9.0

File Sharing & Management

AnyDesk
Microsoft Teams
8.1
Versioning
AnyDesk
Microsoft Teams
8.1
Video files
AnyDesk
Microsoft Teams
8.2
Audio files
AnyDesk
Microsoft Teams
8.2
Document collaboration
AnyDesk
Microsoft Teams
8.2
Access control
AnyDesk
Microsoft Teams
8.1
Advanced security features
AnyDesk
Microsoft Teams
8.3
Integrates with Google Drive
AnyDesk
Microsoft Teams
7.4
Device sync
AnyDesk
Microsoft Teams
8.6

Pros

AnyDesk

  • Easy to use.
  • You can choose an alias for your machine instead of a number ID.
  • It has a good mobile app.
  • It does not consume much RAM or slow down the machine upon startup.
Anonymous | TrustRadius Reviewer

Microsoft Teams

  • It allows all of the documents for a project to be stored on the cloud and updated in real time, instead of on a network drive where changes are more difficult to track.
  • It allows teams to keep their communication and project files centralized, instead of in disparate places.
Anonymous | TrustRadius Reviewer

Cons

AnyDesk

  • The user's have capabilities to disable it so when we try to do a remote session, it shows user offline. It would be nice to have the administrator control over it.
Anonymous | TrustRadius Reviewer

Microsoft Teams

  • A taskbar widget that allows replies from right clicking the taskbar icon.
  • more GIF engines beyond GIPHY, or a native GIPHY interface complete with mood categories.
  • Recent Chats column collapsible to bubbles with initial before disappearing when narrowing the window, similar to Apple iMessage on Mac software.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

AnyDesk

No score
No answers yet
No answers on this topic

Microsoft Teams

Microsoft Teams 10.0
Based on 2 answers
Microsoft Teams has really shown how it can assist in this current environment but even without so, it is valuable as a tool to connect with individuals and collaborate on conference schedules.
Anonymous | TrustRadius Reviewer

Usability

AnyDesk

AnyDesk 9.5
Based on 2 answers
AnyDesk is a complete solution for remote access and control. AnyDesk provides better navigation and UI when compared with other similar software. AnyDesk helped me a lot at times when I've been working from home. The only disadvantage I found is when the network connection is weak. It needs to be managed properly.
Anonymous | TrustRadius Reviewer

Microsoft Teams

Microsoft Teams 7.3
Based on 29 answers
The user interface is pretty clean. There is a lot of power to it, but it doesn't take long to to get up and running. It is a bit overwhelming the first time you come at it, especially if you're mainly thinking of it as a replacement of Skype for Business instant messaging. It does that great, along with the other features Skype has, such as video/audio calls and meetings, along with screensharing. But it can do so much more. As you get more and more familiar with the tool, it's fairly straightforward to add additional functionality, like document storage, wiki collaboration, and Planner integration, among other things.
Anonymous | TrustRadius Reviewer

Support Rating

AnyDesk

AnyDesk 9.3
Based on 15 answers
I didn't have any technical problems and I didn't suffer from bugs or errors. Customer service has improved a lot and I no longer need to leave the office to go to the user's computer. With AnyDesk I install and remove programs, printers, scanners, settings in general. Screen sharing is excellent and without delays. Overall, I recommend and approve AnyDesk.
João Mauricio | TrustRadius Reviewer

Microsoft Teams

Microsoft Teams 7.7
Based on 124 answers
Microsoft Teams has a good support and an easy system to find answers. There are also tutorials available for learning the basics of the program which is very helpful. Being able to use the program on computers, tablets and mobile devices is very helpful. The whole Outlook 360 package has a good support network which makes integrating new programs into the office easier
Karen Zelzer | TrustRadius Reviewer

Alternatives Considered

AnyDesk

AnyDesk is a low-storage device so you can tell the client to download it anywhere you are connected with the internet and it will get installed very quickly. The screen sharing in this application is very clean and resolution quality is high, you can only access once the client device accepts it, which means a secure remote access from this application.
Anonymous | TrustRadius Reviewer

Microsoft Teams

Personally I'm not a fan of applications that try to do everything. I prefer software that are dedicated to one topic, for instance Adobe PhotoShop is a vast and complex solution for editing images.I think Teams offers comparable quality in terms of audio, video and text chat to software like Skype or Zoom. However, when compared to Jira for planning and Confluence for documentation, Teams doesn't even compete.
Anonymous | TrustRadius Reviewer

Return on Investment

AnyDesk

  • Easy access to client devices which is a very positive impact on our institute.
  • According to overall business objectives this has helped us have frequent and easy communication with our customers to tackle issues.
  • Negative impact is nothing but only a minor thing is that you need to be connected every time with the internet.
Anonymous | TrustRadius Reviewer

Microsoft Teams

  • Strong ROI- simple to use, makes inter-office communication simple.
  • Like the ease of use/layout of the iPhone app.
  • Great for video calling, screen shares, audio quality is great - saves time and hassle that can be found with many meeting software services.
Anonymous | TrustRadius Reviewer

Pricing Details

AnyDesk

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

AnyDesk Editions & Modules

Edition
Lite10.991
Professional20.991
Power52.491
  1. per month
Additional Pricing Details

Microsoft Teams

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Microsoft Teams Editions & Modules

Edition
Free$0.001
Microsoft 365 Business Basic$5.001
Microsoft 365 Business Standard$12.501
Office 365 E3$20.001
  1. Per Month
Additional Pricing Details
Discounts are available for non profit organizations.

Rating Summary

Likelihood to Recommend

AnyDesk
9.2
Microsoft Teams
8.1

Likelihood to Renew

AnyDesk
Microsoft Teams
10.0

Usability

AnyDesk
9.5
Microsoft Teams
7.3

Support Rating

AnyDesk
9.3
Microsoft Teams
7.7

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