What users are saying about
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Top Rated
127 Ratings
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Top Rated
517 Ratings

AnyDesk

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Top Rated
127 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100

Splashtop

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Top Rated
517 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.5 out of 100

Feature Set Ratings

  • AnyDesk ranks higher in 1 feature set: Remote Administration

Remote Administration

9.0

AnyDesk

90%
8.1

Splashtop

81%
AnyDesk ranks higher in 10/14 features

Screen sharing

9.1
91%
27 Ratings
9.4
94%
37 Ratings

File transfer

8.7
87%
29 Ratings
8.7
87%
39 Ratings

Instant message

9.2
92%
25 Ratings
8.1
81%
30 Ratings

Secure remote access with Smart Card authentication

9.3
93%
20 Ratings
N/A
0 Ratings

Access to sleeping/powered-off computers

8.4
84%
24 Ratings
5.5
55%
13 Ratings

Over-the-Internet remote session

9.0
90%
27 Ratings
9.4
94%
42 Ratings

Initiate remote control from mobile

8.5
85%
26 Ratings
8.9
89%
26 Ratings

Remote management of servers & workstations

9.0
90%
24 Ratings
9.6
96%
7 Ratings

Remote Active Directory® management

9.4
94%
21 Ratings
N/A
0 Ratings

Centralized management dashboard

9.1
91%
24 Ratings
8.1
81%
32 Ratings

Session record

9.0
90%
25 Ratings
7.6
76%
19 Ratings

Annotations

9.0
90%
22 Ratings
9.0
90%
2 Ratings

Monitoring and Alerts

9.3
93%
23 Ratings
4.4
44%
5 Ratings

Multi-platform remote control

9.3
93%
27 Ratings
8.1
81%
33 Ratings

Attribute Ratings

  • AnyDesk is rated higher in 1 area: Usability
  • Splashtop is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

9.1

AnyDesk

91%
29 Ratings
9.7

Splashtop

97%
377 Ratings

Likelihood to Renew

AnyDesk

N/A
0 Ratings
8.9

Splashtop

89%
21 Ratings

Usability

9.5

AnyDesk

95%
2 Ratings
8.8

Splashtop

88%
15 Ratings

Availability

AnyDesk

N/A
0 Ratings
6.8

Splashtop

68%
2 Ratings

Performance

AnyDesk

N/A
0 Ratings
9.1

Splashtop

91%
2 Ratings

Support Rating

9.3

AnyDesk

93%
20 Ratings
9.5

Splashtop

95%
351 Ratings

Implementation Rating

AnyDesk

N/A
0 Ratings
9.0

Splashtop

90%
7 Ratings

Contract Terms and Pricing Model

AnyDesk

N/A
0 Ratings
9.1

Splashtop

91%
1 Rating

Product Scalability

AnyDesk

N/A
0 Ratings
9.1

Splashtop

91%
2 Ratings

Professional Services

AnyDesk

N/A
0 Ratings
9.1

Splashtop

91%
1 Rating

Likelihood to Recommend

AnyDesk

If at this point in the pandemic, remote access to a desktop is necessary for you, then AnyDesk is likely a solid solution. However, as the pandemic winds down, remote access is expected to become less and less critical, and thus, the problem that AnyDesk solves is likely (or perhaps, hopefully) going away. Given the bad reputation for using this program by scammers, many customers do not want to connect through it, so over time, I switched to an alternative to Anydesk - the service Getscreen. me, which connects directly from the browser.
Anonymous | TrustRadius Reviewer

Splashtop

Mobile users, even in areas of marginal connectivity, are able to receive support when needed. Our entire Sales staff runs better as a result. This is the only role we've explored with Splashtop. Works great for remote support. I can't speak to "less appropriate" scenarios.
Stephen Worden | TrustRadius Reviewer

Pros

AnyDesk

  • It has an inbuilt Wake-on-LAN feature, which allows starting the remote computer with just a click.
  • We can create an easy-to-remember custom alias for different systems, it makes it easy to access the systems without any ID or long numbers to remember.
  • It allows auto adapt resolution, it displays the remote system according to the host systems resolution.
Ankit Kumar | TrustRadius Reviewer

Splashtop

  • Speed. Splashtop is super fast. It's hard to tell the difference between using the computer remotely and locally.
  • Convenience. You can access computers remotely from any device quickly and easily.
  • Cost. It's a great deal, especially when compared to the competitors. You get a lot of features from the money.
Anonymous | TrustRadius Reviewer

Cons

AnyDesk

  • The auto-update feature on AnyDesk sometimes offers a technical glitch. It does not work properly on few occasions. I really think it may has a room for improvement.
  • When it comes to Mac AnyDesk may seem a little complex at early times.
  • Video recording captures a low quality frame. I think this should be changed because sometimes video recording is the most essential thing.
Sumith Kumar | TrustRadius Reviewer

Splashtop

  • My only gripe is I'd rather have the pricing based on simultaneous users so that some staff that only need it from time to time wouldn't need their own account but could share it (at least from a pricing point of view).
  • Perhaps a video tutorial highlighting some of the lesser-known features. There might even be such a thing, but if so they do a bad job publicizing it.
Dirk van den Heuvel | TrustRadius Reviewer

Pricing Details

AnyDesk

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$118.8 per year

AnyDesk Editions & Modules

Edition
Essentials9.991
Performance19.901
EnterpriseCustom
  1. per month billed annually
  2. none
Additional Pricing Details

Splashtop

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$0

Splashtop Editions & Modules

Edition
SOS$17.001
SOS+10$19.001
SOS Unlimited$34.001
Splashtop EnterpriseContact Sales
Business Access$5.003
Remote Support$40.003
  1. per month
  2. none
  3. per month
Additional Pricing Details

Likelihood to Renew

AnyDesk

No score
No answers yet
No answers on this topic

Splashtop

Splashtop 8.9
Based on 21 answers
Splashtop Enterprise has become an integral part of our organization. We actually use Splashtop every day. From remote support of client computers to remote access of local interoffice computers, someone is logged in and using Splashtop for almost the entire workday.
Anonymous | TrustRadius Reviewer

Usability

AnyDesk

AnyDesk 9.5
Based on 2 answers
AnyDesk is a complete solution for remote access and control. AnyDesk provides better navigation and UI when compared with other similar software. AnyDesk helped me a lot at times when I've been working from home. The only disadvantage I found is when the network connection is weak. It needs to be managed properly.
Anonymous | TrustRadius Reviewer

Splashtop

Splashtop 8.8
Based on 15 answers
It's hard to find any significant faults with Splashtop. It offers a very responsive remote access experience with clear and simple interface. There's very little learning curve as it's toolbar mimics other popular remote access solutions graphical user interface. It's gives you access to your remote computer quickly and stays out of your way
Paul Cheng | TrustRadius Reviewer

Reliability and Availability

AnyDesk

No score
No answers yet
No answers on this topic

Splashtop

Splashtop 6.8
Based on 2 answers
Not applicable
justin hagerty | TrustRadius Reviewer

Performance

AnyDesk

No score
No answers yet
No answers on this topic

Splashtop

Splashtop 9.1
Based on 2 answers
Splashtop Enterprise's performance is just fine. We have had no issues.
Anonymous | TrustRadius Reviewer

Support Rating

AnyDesk

AnyDesk 9.3
Based on 20 answers
I didn't have any technical problems and I didn't suffer from bugs or errors. Customer service has improved a lot and I no longer need to leave the office to go to the user's computer. With AnyDesk I install and remove programs, printers, scanners, settings in general. Screen sharing is excellent and without delays. Overall, I recommend and approve AnyDesk.
João Mauricio | TrustRadius Reviewer

Splashtop

Splashtop 9.5
Based on 351 answers
The response is very quick and the staff is very knowledgeable about their product. Any time we have had a question they have been quick to assist and help us out. Unlike other companies with similar software, I have found that Splashtop employees (including Sales Reps.) are actually still there after 6 months. At the previous company we used we had a new sales rep every other month!
Phil Snow | TrustRadius Reviewer

Implementation Rating

AnyDesk

No score
No answers yet
No answers on this topic

Splashtop

Splashtop 9.0
Based on 7 answers
Log in, download install and log in. Very easy.
Anonymous | TrustRadius Reviewer

Alternatives Considered

AnyDesk

The free version of TeamViewer is unstable; the remote connection is frequently lost. Anydesk's remote connection is much more reliable and consistent. Even so, I prefer AnyDesk over other software because it's a lot easier to install and runs very well. Aside from that, its simplicity gives it an edge over other software.
Aononna Tazin | TrustRadius Reviewer

Splashtop

Splashtop Business Enterprise is actually easier to implement and get it up and running, all users have to do is download the standard or personalize file and run it, then share the code with you and you are all set to go, i like it because you can even do it from your phone if necessary
Anonymous | TrustRadius Reviewer

Contract Terms and Pricing Model

AnyDesk

No score
No answers yet
No answers on this topic

Splashtop

Splashtop 9.1
Based on 1 answer
Terms were simple, straightforward, and acceptable.
Anonymous | TrustRadius Reviewer

Scalability

AnyDesk

No score
No answers yet
No answers on this topic

Splashtop

Splashtop 9.1
Based on 2 answers
If you need to scale, just purchase more licensee
Anonymous | TrustRadius Reviewer

Professional Services

AnyDesk

No score
No answers yet
No answers on this topic

Splashtop

Splashtop 9.1
Based on 1 answer
Easy to work with
Anonymous | TrustRadius Reviewer

Return on Investment

AnyDesk

  • Reduce time and efforts spare for sorting out issues.
  • Increase the overall revenue as able to share and present our products to customers easily and in detail.
  • Control our expenses as we can handle any issue that arises remotely.
  • Improve overall customer services as we act quickly and promptly with any issues.
Hamada El Shahat | TrustRadius Reviewer

Splashtop

  • I'm on the road a lot, so being able to remote into my host computer from my phone is clutch. It allows me to access files I don't have saved to the cloud.
  • Splashtop has been the most reliable of the 4 programs I have tried. Both are affordable and efficient.
Ben M | TrustRadius Reviewer

Screenshots

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