AnyDesk vs. Splashtop

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AnyDesk
Score 8.0 out of 10
N/A
AnyDesk Software in Stuttgart offers their eponymous remote desktop software, designed to provide resilient remote access even with poor network access.
$14.90
per year
Splashtop
Score 8.7 out of 10
N/A
Splashtop is a software solution for both remote access and remote support. Boasting 30+ million customers worldwide and users among both large and small organizations across the globe, Splashtop states they have a secure, high-performing solution to fit specific use-cases. Splashtop is ISO certified, SOC 2 and GDPR compliant. Splashtop Business Access is a remote desktop software solution for business professionals and teams, allowing them to work from wherever, using…
$5
per month per user, billed annually
Pricing
AnyDeskSplashtop
Editions & Modules
Solo
$14.90
per month billed annually
Standard
$29.90
per month billed annually
Advanced
$79.90
per month billed annually
Enterprise
Custom
per year billed annually
Splashtop Business Access Solo
$5.00
per month per user, billed annually
Splashtop Business Access Pro
$8.25
per month per user, billed annually
Splashtop Business Access Performance
$13.00
per month per user, billed annually
SOS
$17.00
per month per concurrent technician, billed annually
SOS+10
$19.00
per month per concurrent technician, billed annually
SOS Unlimited
$34.00
per month per concurrent technician, billed annually
Remote Support
$40.00
per month billed monthly or annually
Splashtop Enterprise
Contact Sales
Offerings
Pricing Offerings
AnyDeskSplashtop
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsAnyDesk is free for personal use and offers a limited set of features and support. Professional users need a license. Only the initiator of a session needs a license, participants are free.
More Pricing Information
Community Pulse
AnyDeskSplashtop
Considered Both Products
AnyDesk

No answer on this topic

Splashtop
Chose Splashtop
Competitors did not have the same great level of performance. Had more disconnects with those as well.
Chose Splashtop
Cost is the best competing factor.
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
AnyDeskSplashtop
Remote Administration
Comparison of Remote Administration features of Product A and Product B
AnyDesk
7.5
28 Ratings
9% below category average
Splashtop
7.8
43 Ratings
5% below category average
Screen sharing8.226 Ratings9.337 Ratings
File transfer6.828 Ratings9.039 Ratings
Instant message6.724 Ratings7.930 Ratings
Secure remote access with Smart Card authentication9.218 Ratings00 Ratings
Access to sleeping/powered-off computers7.622 Ratings3.013 Ratings
Over-the-Internet remote session7.526 Ratings9.342 Ratings
Initiate remote control from mobile7.425 Ratings7.726 Ratings
Remote management of servers & workstations7.423 Ratings9.07 Ratings
Remote Active Directory® management6.120 Ratings00 Ratings
Centralized management dashboard7.323 Ratings7.132 Ratings
Session record9.824 Ratings7.219 Ratings
Annotations6.721 Ratings9.02 Ratings
Monitoring and Alerts6.722 Ratings6.05 Ratings
Multi-platform remote control7.526 Ratings8.733 Ratings
Best Alternatives
AnyDeskSplashtop
Small Businesses
Getscreen.me
Getscreen.me
Score 9.8 out of 10
Getscreen.me
Getscreen.me
Score 9.8 out of 10
Medium-sized Companies
mRemoteNG
mRemoteNG
Score 9.3 out of 10
mRemoteNG
mRemoteNG
Score 9.3 out of 10
Enterprises
Remote Desktop Services
Remote Desktop Services
Score 9.0 out of 10
Remote Desktop Services
Remote Desktop Services
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AnyDeskSplashtop
Likelihood to Recommend
8.1
(28 ratings)
8.9
(474 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(34 ratings)
Usability
9.5
(2 ratings)
9.6
(24 ratings)
Availability
-
(0 ratings)
9.5
(5 ratings)
Performance
-
(0 ratings)
9.6
(5 ratings)
Support Rating
9.3
(12 ratings)
8.7
(433 ratings)
Implementation Rating
-
(0 ratings)
9.5
(15 ratings)
Configurability
-
(0 ratings)
5.0
(2 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
9.1
(1 ratings)
Ease of integration
-
(0 ratings)
10.0
(2 ratings)
Product Scalability
-
(0 ratings)
9.6
(5 ratings)
Professional Services
-
(0 ratings)
10.0
(2 ratings)
Vendor post-sale
-
(0 ratings)
9.9
(3 ratings)
Vendor pre-sale
-
(0 ratings)
5.5
(3 ratings)
User Testimonials
AnyDeskSplashtop
Likelihood to Recommend
AnyDesk Software
If at this point in the pandemic, remote access to a desktop is necessary for you, then AnyDesk is likely a solid solution. However, as the pandemic winds down, remote access is expected to become less and less critical, and thus, the problem that AnyDesk solves is likely (or perhaps, hopefully) going away. Given the bad reputation for using this program by scammers, many customers do not want to connect through it, so over time, I switched to an alternative to Anydesk - the service Getscreen. me, which connects directly from the browser.
Read full review
Splashtop
In my position Splashtop is perfectly suited for my needs. Allows me to connect to remote workers, or those who work from home. I use it while in the office as well as if I am doing after hours support at home. If you have workers who are local but at a different address, also useful. If you are supporting users just in the office you are in, obviously, it's not going to be a tool you will need
Read full review
Pros
AnyDesk Software
  • It has an inbuilt Wake-on-LAN feature, which allows starting the remote computer with just a click.
  • We can create an easy-to-remember custom alias for different systems, it makes it easy to access the systems without any ID or long numbers to remember.
  • It allows auto adapt resolution, it displays the remote system according to the host systems resolution.
Read full review
Splashtop
  • Splashtop lets me see what my clients see.
  • Splashtop usually works even when my client's computer isn't in great shape. I can sometimes do things remotely that an onsite user cannot.
  • Splashtop lets me work on many computers from one location, without leaving my own desk.
  • Splashtop allows me to serve clients who are hundreds and even thousands of miles away. I can do work for people I've never met.
  • My clients can usually install Splashtop by themselves, preventing the need for a costly and time consuming site visit.
  • Splashtop lets me create installation links for remote access that have been configured specifically to my particular needs and the needs of my clients.
Read full review
Cons
AnyDesk Software
  • The auto-update feature on AnyDesk sometimes offers a technical glitch. It does not work properly on few occasions. I really think it may has a room for improvement.
  • When it comes to Mac AnyDesk may seem a little complex at early times.
  • Video recording captures a low quality frame. I think this should be changed because sometimes video recording is the most essential thing.
Read full review
Splashtop
  • Web Access should be available to all Splashtop Versions so support personnel do not need to have their laptop with them or Executable on USB Drive etc..
  • Remote access and scaling of screens sometimes is very difficult and have to resort to using keyboard commands to Navigate a screen because the mouse does not show where it is accurately on the remote screen no matter what changes you make on the client although I think this has been improving.
  • Intermittent loss of streamer access and showing that a system is online in the Dashboard has been flakey lately. What I mean by this is systems show offline then they come back online their own then offline again - intermittent
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Likelihood to Renew
AnyDesk Software
No answers on this topic
Splashtop
I believe that I will renew Splashtop without any problems in the coming years as eating stable costs without increases even in critical periods such as the Covid virus, Splashtop allows access to 25 unattended stations and has continuous updates and new features. It also allows resale to users with sub-accounts
Read full review
Usability
AnyDesk Software
AnyDesk is a complete solution for remote access and control. AnyDesk provides better navigation and UI when compared with other similar software. AnyDesk helped me a lot at times when I've been working from home. The only disadvantage I found is when the network connection is weak. It needs to be managed properly.
Read full review
Splashtop
It's hard to find any significant faults with Splashtop. It offers a very responsive remote access experience with clear and simple interface. There's very little learning curve as it's toolbar mimics other popular remote access solutions graphical user interface. It's gives you access to your remote computer quickly and stays out of your way
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Reliability and Availability
AnyDesk Software
No answers on this topic
Splashtop
I've never had any issues with it, nor any connectivity issues. They always say when they'll be maintaining the system and it's always in the odd hours, so nobody uses then. But I've never had any issues.
Read full review
Performance
AnyDesk Software
No answers on this topic
Splashtop
Pages and servers load fast, normal speed. It doesn't lag or anything like that. I don't integrate it with anything else.
Read full review
Support Rating
AnyDesk Software
I didn't have any technical problems and I didn't suffer from bugs or errors. Customer service has improved a lot and I no longer need to leave the office to go to the user's computer. With AnyDesk I install and remove programs, printers, scanners, settings in general. Screen sharing is excellent and without delays. Overall, I recommend and approve AnyDesk.
Read full review
Splashtop
Tickets lingered in the support queue. Our environment is complex and some solutions never work in it but inconsistency and long turn around time on seemingly simple support issues force our pursuit of alternative solutions. Our environment is atypical and should not be used as a litmus test for solutions however we found the support issues were more wide spread with other orgs voicing the same delays.
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Implementation Rating
AnyDesk Software
No answers on this topic
Splashtop
It couldn't have been any easier to setup and I have had no issues with it since it was implemented. It's a great product and makes remotely connecting to another device so simple and quick. I can't recommend it enough
Read full review
Alternatives Considered
AnyDesk Software
The free version of TeamViewer is unstable; the remote connection is frequently lost. Anydesk's remote connection is much more reliable and consistent. Even so, I prefer AnyDesk over other software because it's a lot easier to install and runs very well. Aside from that, its simplicity gives it an edge over other software.
Read full review
Splashtop
Splashtop Business Enterprise is actually easier to implement and get it up and running, all users have to do is download the standard or personalize file and run it, then share the code with you and you are all set to go, i like it because you can even do it from your phone if necessary
Read full review
Contract Terms and Pricing Model
AnyDesk Software
No answers on this topic
Splashtop
Terms were simple, straightforward, and acceptable.
Read full review
Scalability
AnyDesk Software
No answers on this topic
Splashtop
It's a product that allows us to work remotely and access our servers from anywhere in the world. Our team works from different parts of the world and it's a great tool for us.
Read full review
Professional Services
AnyDesk Software
No answers on this topic
Splashtop
Easy to work with
Read full review
Return on Investment
AnyDesk Software
  • Reduce time and efforts spare for sorting out issues.
  • Increase the overall revenue as able to share and present our products to customers easily and in detail.
  • Control our expenses as we can handle any issue that arises remotely.
  • Improve overall customer services as we act quickly and promptly with any issues.
Read full review
Splashtop
  • Clients are happy that we can support them almost instantly without needed to come on site
  • Clients have asked us to do more work on their computers remotely and more often which means increased billing
  • Clients rely on our rapid response with Splashtop which helps build a stronger relationship with them
Read full review
ScreenShots

Splashtop Screenshots

Screenshot of Splashtop Business Access - The solution enables users to connect with remote computersScreenshot of Splashtop Business Access - Managers can assign role-based access and define permissionsScreenshot of Splashtop SOS - Access with a 9-digit session codeScreenshot of Splashtop SOS - View current sessionsScreenshot of Splashtop Remote Support - Files can be transferred between local and remote computersScreenshot of Splashtop Remote Support -  Administrators can control remote capabilities