Atlassian Confluence vs. Figma

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Confluence
Score 8.1 out of 10
N/A
Confluence is a collaboration and content sharing platform used primarily by customers who are already using Atlassian's Jira project tracking product. The product appeals particularly to IT users.
$10
per month
Figma
Score 9.1 out of 10
N/A
Figma, headquartered in San Francisco, offers their collaborative design and prototyping application to support digital product and UI development.
$15
per month per editor
Pricing
Atlassian ConfluenceFigma
Editions & Modules
Free
$0
Free for 10 Users
Standard
$5
Per User Per Month
Premium
$10
Per User Per Month
Server
$10
10 Users - Perpetual License
Server
$2,700
25 Users - Perpetual License
Server
$5,300
50 Users - Perpetual License
Server
10,200.00
100 Users - Perpetual License
Data Center
15,000.00
500 Users - Annually
Server
19,800.00
250 Users - Perpetual License
Server
30,000.00
500 Users - Perpetual License
Data Center
30,000.00
1,000 Users - Annually
Server
45,000.00
2,000 Users - Perpetual License
Data Center
52,000.00
2,000 Users - Annually
Data Center
79,200.00
3,000 Users - Annually
Server
90,000.00
10,000 Users - Perpetual License
Data Center
105,600.00
4,000 Users - Annually
Data Center
132,000.00
5,000 Users - Annually
Data Center
143,000.00
10,000 Users - Annually
Server
150,000.00
10,001+ Users - Perpetual License
Data Center
154,000.00
15,000 Users - Annually
Data Center
165,000.00
20,000 Users - Annually
Data Center
176,000.00
25,000 Users - Annually
Data Center
187,000.00
30,000 Users - Annually
Data Center
198,000.00
35,000 Users - Annually
Data Center
209,000.00
40,000 Users - Annually
Data Center
220,000.00
40,001+ Users - Annually
Enterprise
Contact Sales
Professional
$144
per year
Organization
$540
per year
Starter
Free
Offerings
Pricing Offerings
ConfluenceFigma
Free Trial
YesNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
More Pricing Information
Community Pulse
Atlassian ConfluenceFigma
Considered Both Products
Confluence
Chose Atlassian Confluence
For a larger organization Atlassian Confluence is the best tool we used. We found that since we were a smaller organization it wasn't worth it for us as much as using Google Drive and keeping on top of it. We ended up going back to using Google Drive but only because we …
Figma

No answer on this topic

Top Pros
Top Cons
Features
Atlassian ConfluenceFigma
Project Management
Comparison of Project Management features of Product A and Product B
Atlassian Confluence
7.5
107 Ratings
Figma
-
Ratings
Task Management7.785 Ratings00 Ratings
Gantt Charts7.912 Ratings00 Ratings
Scheduling7.221 Ratings00 Ratings
Workflow Automation7.956 Ratings00 Ratings
Mobile Access6.781 Ratings00 Ratings
Search8.0105 Ratings00 Ratings
Visual planning tools7.484 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Atlassian Confluence
8.0
107 Ratings
Figma
-
Ratings
Chat6.415 Ratings00 Ratings
Notifications8.4105 Ratings00 Ratings
Discussions8.199 Ratings00 Ratings
Surveys7.015 Ratings00 Ratings
Internal knowledgebase9.299 Ratings00 Ratings
Integrates with GoToMeeting6.03 Ratings00 Ratings
Integrates with Gmail and Google Hangouts9.37 Ratings00 Ratings
Integrates with Outlook9.610 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Atlassian Confluence
8.2
107 Ratings
Figma
-
Ratings
Versioning8.191 Ratings00 Ratings
Video files7.668 Ratings00 Ratings
Audio files8.062 Ratings00 Ratings
Document collaboration8.5102 Ratings00 Ratings
Access control8.8100 Ratings00 Ratings
Advanced security features8.276 Ratings00 Ratings
Integrates with Google Drive8.148 Ratings00 Ratings
Device sync7.948 Ratings00 Ratings
User Ratings
Atlassian ConfluenceFigma
Likelihood to Recommend
8.4
(124 ratings)
9.2
(41 ratings)
Likelihood to Renew
9.8
(19 ratings)
9.0
(1 ratings)
Usability
8.2
(12 ratings)
8.6
(4 ratings)
Availability
9.0
(5 ratings)
-
(0 ratings)
Performance
8.0
(9 ratings)
-
(0 ratings)
Support Rating
5.9
(45 ratings)
8.3
(26 ratings)
Implementation Rating
8.6
(6 ratings)
-
(0 ratings)
Configurability
6.0
(1 ratings)
-
(0 ratings)
Ease of integration
8.0
(4 ratings)
-
(0 ratings)
Product Scalability
8.0
(2 ratings)
-
(0 ratings)
Vendor post-sale
8.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
Atlassian ConfluenceFigma
Likelihood to Recommend
Atlassian
It has a comment option on the page, where you can tag other teammates tagging them. it sends the mail notification. Comment at the page end is pretty good for referring to other stakeholders and future references of the topic on the page. Creating the highlights of the discussions, and meeting held points with highlighted tagging. Easy shortcuts such as to add a date just type "//". The interface is cool and has easy shortcuts for quick page making.
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Figma
If you want to create a UI design quickly and don't have much knowledge specifically for using any tool for UI Design, Figma is best-suited. Its basic version is free, so you can first learn it like a pro, and then if you like you can purchase it. It's available for all the platforms as it has a web version that can be directly accessed by your browser. Also, it has preview apps for android and ios. Figma has tutorials on their website but they are somewhat not for basic users, so I'll recommend Figma to create some.
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Pros
Atlassian
  • QUICK How-to Guides that can be generated and share instantly
  • One can subscribe to the pages and spaces and receive updates in the feed on their home page
  • Automatic Email notifications of new updates in the Confluence area
  • The platform integrates easily with other Atlassian platforms including third-party apps thus improving its reliability
Read full review
Figma
  • Collaboration! we stopped sharing screen in zoom, now we all jump into Figma and magically everything connects and flow way better.
  • Memory management! Figma manage all the assets so well, that we sometimes have all project assets in one single file with multiple pages and it loads instantly. Keeping everything in one place, easy to access and to developers or designers complain about they stations running out of ram!
  • Sharing!, getting a link to an exact pixel is magical, discussion can now have way more context than what it had before.
  • Auto-layouts! Although is not new in the ecosystem, Figma does a pretty awesome job with molecules and particles, so you can create better design systems that can stretch to any screen, making it a design once for all devices!
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Cons
Atlassian
  • Navigation. Similar to other Atlassian products, users have complained that aspects of Confluence are difficult to learn right away[.]
  • An issue that users can face when using Confluence is attempting to edit a document while someone else is editing. Although users can access the document and save it, they are unable to see the changes happening in [real-time] that other users are implementing until they refresh their page. Some users have also noted that this can result in loss of edits.
  • Another drawback of using Confluence is its specific organizational structure. All information is stored within one page or project, although the page is able to be broken up into sections, some users do not prefer this style. Users can use the ‘page tree’ on each page to organize the different elements of each project.
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Figma
  • Some of the auto-layout features seem to have bugs every so often.
  • The account management between different Figma spaces doesn't seem super intuitive.
  • When navigating to the same work space on different devices, the file name view is not remembered (as that may be a device-specific preference that is not tied to an account preference).
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Likelihood to Renew
Atlassian
I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
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Figma
Loading time is high, hence 1 score is less
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Usability
Atlassian
Confluence can - and in my personal opinion, it will - be a bit hard to use in the first moment. Atlassian is a great company and is eager to help you with any question you have, though. The interface seems to be a bit clumsy at first but the customization options are enough to make it easier and simpler. In general, Confluence is easy to use when you understand what each section does, but this can take a while.
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Figma
Our designers and developers love this tool because it eliminates the need to package designs into a separate folder. We used to upload all PSDs or In Design files in a dropbox folder, and this tool changes that. However, as a project manager, I find it a little clunky. Most of the time, all I want to do is view a specific design, but Figma defaults to be zoomed out and then you have to zoom in and scroll to the specific design in order to see it
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Reliability and Availability
Atlassian
I do not recall having outages or applications error so far, very reliable and available.
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Figma
No answers on this topic
Performance
Atlassian
Pages load very quickly, which makes it useful for quickly obtaining information. The search functionality is also very quick and is able to parse through all of the documents to provide the most relevant results for the query. Other information based software gets bogged down, but so far Atlassian Confluence maintains its performance.
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Figma
No answers on this topic
Support Rating
Atlassian
This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.
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Figma
I haven't used their support lately but in the past, they had a chat that I used often. They often responded in a few hours and were able to give a satisfactory solution. I would imagine it's less personal now but the community has expanded drastically so there are more resources out there to self serve with a bit of Google magic.
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Implementation Rating
Atlassian
Overall, I am very satisfied with the initial implementation (and the subsequent upgrades and implementations made over the years).
This product has never rose to the level of being an major issue at an executive level. It has quietly and valiantly done it's job for our company!
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Figma
No answers on this topic
Alternatives Considered
Atlassian
We used to use Google Drive to store all of our documentation, but it is disconnected from our every day working environment and it was easy to lose documents and become disorganized within the broad drive environment. [Atlassian] Confluence has kept us more organized and its tight coupling with Jira has made documents more accessible and more likely to be kept up to date.
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Figma
Figma doesn't have operating system problems, working well with Windows, Mac, etc (as Sketch is only available on Mac computers), or a lot of bugs and performance issues (as Adobe XD still does). Figma is a lot easier to use as it is 100% web based, winning over these 2 competitors. Also, is worth mentioning the HUGE plugin libraries, embedded into the app. It makes the work a lot easier.
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Scalability
Atlassian
This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.
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Figma
No answers on this topic
Return on Investment
Atlassian
  • We've gone from folders and folders of Word documents and PDFs into a single system with a search feature to bring all of our data together and trackable
  • While onboarding took a bit longer for the company (to switch from a Word document centric mindset - to a web-based one), overall the company has embraced the features and power of Confluence within the working stack
  • However, as costs continue to climb for the Atlassian product, we are forced to continue our evaluation of the product - with replacing it a remote possibility if it begins to outprice its usefulness to us.
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Figma
  • Lots of saved time and energy by being able to have feedback loops in the same program that stores the designs. We don’t have to use multiple programs to have a conversation about a single design.
  • Being able to have feedback loops within the program also saves on subscriptions to programs designed to solicit feedback, such as Zeplin or InVision.
  • It took significant time to onboard designers who were primarily familiar with the interface of Adobe programs to Figma. Because we primarily use Adobe programs, this took a lot of time that we could have spent creating and iterating.
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