Atlassian Confluence vs. Figma

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Confluence
Score 8.1 out of 10
N/A
Confluence is a collaboration and content sharing platform used primarily by customers who are already using Atlassian's Jira project tracking product. The product appeals particularly to IT users.
$10
per month
Figma
Score 9.1 out of 10
N/A
Figma, headquartered in San Francisco, offers their collaborative design and prototyping application to support digital product and UI development.
$15
per month per editor
Pricing
Atlassian ConfluenceFigma
Editions & Modules
Free
$0
Free for 10 Users
Standard
$5
Per User Per Month
Premium
$10
Per User Per Month
Server
$10
10 Users - Perpetual License
Server
$2,700
25 Users - Perpetual License
Server
$5,300
50 Users - Perpetual License
Server
10,200.00
100 Users - Perpetual License
Data Center
15,000.00
500 Users - Annually
Server
19,800.00
250 Users - Perpetual License
Server
30,000.00
500 Users - Perpetual License
Data Center
30,000.00
1,000 Users - Annually
Server
45,000.00
2,000 Users - Perpetual License
Data Center
52,000.00
2,000 Users - Annually
Data Center
79,200.00
3,000 Users - Annually
Server
90,000.00
10,000 Users - Perpetual License
Data Center
105,600.00
4,000 Users - Annually
Data Center
132,000.00
5,000 Users - Annually
Data Center
143,000.00
10,000 Users - Annually
Server
150,000.00
10,001+ Users - Perpetual License
Data Center
154,000.00
15,000 Users - Annually
Data Center
165,000.00
20,000 Users - Annually
Data Center
176,000.00
25,000 Users - Annually
Data Center
187,000.00
30,000 Users - Annually
Data Center
198,000.00
35,000 Users - Annually
Data Center
209,000.00
40,000 Users - Annually
Data Center
220,000.00
40,001+ Users - Annually
Enterprise
Contact Sales
Professional
$144
per year
Organization
$540
per year
Starter
Free
Offerings
Pricing Offerings
ConfluenceFigma
Free Trial
YesNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Atlassian ConfluenceFigma
Considered Both Products
Confluence
Chose Atlassian Confluence
It integrates well with other SAAS products and has been our industry standard for all projects that we're involved in.
Chose Atlassian Confluence
For a larger organization Atlassian Confluence is the best tool we used. We found that since we were a smaller organization it wasn't worth it for us as much as using Google Drive and keeping on top of it. We ended up going back to using Google Drive but only because we …
Figma
Chose Figma
Figma has more features than Zeplin or Axure. Unlike Zeplin it allows to create and share dynamic prototypes. Unlike Axure it gives tools to create detailed designs.
Chose Figma
We migrated from Sketch to Figma and appreciated the design system when selecting Figma. We also liked the increased collaboration it would enable. We've found both to be incredibly helpful in practice and are very happy with our decision. Figma is intuitive and committed to …
Chose Figma
I will be specific here -
With Adobe XD it was very difficult to prototype, it was also very complicated to learn.
With Sketch - We had to use InVision for prototype and share and there were limited feature were available compared to Figma.
Chose Figma
I was not the one who selected Figma and it is certainly missing some features of photoshop that I'd like to have but its a great all in one software for design and collaboration and its very easy to learn and get new members on board.
Chose Figma
The detailing and extent of designs that are possible in Figma are unparalleled. Screen mirroring is one of the most used features as the others do not offer this. In terms of load time, responsiveness, lag etc. there is a marginal improvement. Figma works better even when the …
Chose Figma
I've been using Figma for the past 4 years so I'm not on top of the most recent versions of the other tools but we chose Figma as it allowed our distributed team of designers who are not just in different cities but different regions and timezones to collaborate better and stay …
Chose Figma
It's the organization's decision to move from Google Suite to Microsoft, so we changed our design tool to Figma.
Chose Figma
ChatGPTFigma surpasses Miro by offering a comprehensive design experience, allowing not only collaborative brainstorming but also the creation of realistic wireframes and prototypes. Its design-centric approach enhances visual representation, making Figma a versatile tool that …
Chose Figma
I'll put the competitors in rank order:
  1. Figma blows their competition out of the water. Clearly #1 for me.
  2. Sketch was too slow to get to the cloud even thought they were doing some really awesome things. They also didn't figure out collaboration, version control, and PC/Mac …
Top Pros
Top Cons
Features
Atlassian ConfluenceFigma
Project Management
Comparison of Project Management features of Product A and Product B
Atlassian Confluence
7.1
110 Ratings
11% below category average
Figma
-
Ratings
Task Management6.288 Ratings00 Ratings
Gantt Charts7.912 Ratings00 Ratings
Scheduling7.221 Ratings00 Ratings
Workflow Automation6.159 Ratings00 Ratings
Mobile Access7.683 Ratings00 Ratings
Search7.0108 Ratings00 Ratings
Visual planning tools7.787 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Atlassian Confluence
7.7
110 Ratings
4% below category average
Figma
-
Ratings
Chat6.415 Ratings00 Ratings
Notifications8.1108 Ratings00 Ratings
Discussions6.4102 Ratings00 Ratings
Surveys7.015 Ratings00 Ratings
Internal knowledgebase8.9102 Ratings00 Ratings
Integrates with GoToMeeting6.03 Ratings00 Ratings
Integrates with Gmail and Google Hangouts9.37 Ratings00 Ratings
Integrates with Outlook9.610 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Atlassian Confluence
7.7
110 Ratings
5% below category average
Figma
-
Ratings
Versioning7.693 Ratings00 Ratings
Video files7.670 Ratings00 Ratings
Audio files7.564 Ratings00 Ratings
Document collaboration8.5105 Ratings00 Ratings
Access control8.5103 Ratings00 Ratings
Advanced security features8.379 Ratings00 Ratings
Integrates with Google Drive6.748 Ratings00 Ratings
Device sync7.049 Ratings00 Ratings
Best Alternatives
Atlassian ConfluenceFigma
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Score 9.2 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.8 out of 10
OmniGraffle
OmniGraffle
Score 9.2 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
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User Ratings
Atlassian ConfluenceFigma
Likelihood to Recommend
8.1
(127 ratings)
9.2
(182 ratings)
Likelihood to Renew
9.9
(19 ratings)
10.0
(7 ratings)
Usability
9.0
(13 ratings)
8.7
(14 ratings)
Availability
9.0
(3 ratings)
5.5
(1 ratings)
Performance
8.0
(5 ratings)
8.2
(1 ratings)
Support Rating
5.4
(25 ratings)
5.0
(17 ratings)
In-Person Training
-
(0 ratings)
9.1
(1 ratings)
Online Training
-
(0 ratings)
6.4
(1 ratings)
Implementation Rating
8.8
(4 ratings)
-
(0 ratings)
Configurability
6.0
(1 ratings)
6.4
(1 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
7.3
(1 ratings)
Ease of integration
8.0
(4 ratings)
6.4
(1 ratings)
Product Scalability
8.0
(2 ratings)
7.3
(1 ratings)
Professional Services
-
(0 ratings)
8.2
(1 ratings)
Vendor post-sale
8.0
(1 ratings)
7.3
(1 ratings)
Vendor pre-sale
8.0
(1 ratings)
7.3
(1 ratings)
User Testimonials
Atlassian ConfluenceFigma
Likelihood to Recommend
Atlassian
It has a comment option on the page, where you can tag other teammates tagging them. it sends the mail notification. Comment at the page end is pretty good for referring to other stakeholders and future references of the topic on the page. Creating the highlights of the discussions, and meeting held points with highlighted tagging. Easy shortcuts such as to add a date just type "//". The interface is cool and has easy shortcuts for quick page making.
Read full review
Figma
Figma is very well suited for software design. I've used it for several years for all kinds of apps, from small companies to multinational corporations. The infinite whiteboard is fantastic and provides the free workspace I need, just like having a big design studio in real life. The ability to collaborate in real-time with other team members is great and enhances communication tremendously. Conversely, Figma is not great at doing jobs in print or anything that you would normally do in Photoshop or Illustrator. And that's fine. Those apps are made for a different purpose than Figma.
Read full review
Pros
Atlassian
  • QUICK How-to Guides that can be generated and share instantly
  • One can subscribe to the pages and spaces and receive updates in the feed on their home page
  • Automatic Email notifications of new updates in the Confluence area
  • The platform integrates easily with other Atlassian platforms including third-party apps thus improving its reliability
Read full review
Figma
  • Figma includes robust prototyping features, allowing designers to create interactive and animated prototypes
  • Figma integrates well with various other tools and platforms, including Slack, Jira, and user testing tools
  • Figma has a vibrant community and a wealth of resources, including templates, plugins, and tutorials.
Read full review
Cons
Atlassian
  • Navigation. Similar to other Atlassian products, users have complained that aspects of Confluence are difficult to learn right away[.]
  • An issue that users can face when using Confluence is attempting to edit a document while someone else is editing. Although users can access the document and save it, they are unable to see the changes happening in [real-time] that other users are implementing until they refresh their page. Some users have also noted that this can result in loss of edits.
  • Another drawback of using Confluence is its specific organizational structure. All information is stored within one page or project, although the page is able to be broken up into sections, some users do not prefer this style. Users can use the ‘page tree’ on each page to organize the different elements of each project.
Read full review
Figma
  • Animated prototyping.
  • Tappable overlaid layers - bugs on fixed components, such as an app navigation footer in a prototype
  • Swapping a component but retaining inputted copy or imagery.
  • Performance on prototypes to work better in UserZoom - having to delete hidden layers manually, optimize images, and streamline the file, in general, is time-consuming
  • Folder structures - larger teams need multiple layers of folder structure to help find things.
  • Branch performance - we need better, more user-friendly solutions to get designs to merge better.
  • Branch performance - branching with the option to choose which pages you want in the branch without deleting each page you don't need.
  • Default sharing options need improvement.
  • Responsive ratios' in prototyping without having to recreate pages.
  • Better collaboration with Jira to bring in links in the design mode not just dev mode.
Read full review
Likelihood to Renew
Atlassian
I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
Read full review
Figma
Figma is a pretty cool tool in many areas. My team almost uses it on daily basis, such as, brainstorming on product/design topics, discussing prototypes created by designers. We even use it for retrospectives, which is super convenient and naturally keeps records of what the team discusses every month. Furthermore, I do see the potential of the product - currently we mainly use it for design topics, but it seems it is also a good fit for tech diagrams, which we probably will explore further in the future.
Read full review
Usability
Atlassian
Confluence can - and in my personal opinion, it will - be a bit hard to use in the first moment. Atlassian is a great company and is eager to help you with any question you have, though. The interface seems to be a bit clumsy at first but the customization options are enough to make it easier and simpler. In general, Confluence is easy to use when you understand what each section does, but this can take a while.
Read full review
Figma
It's so simple to use! I have no background in UI design but basic designing and I was able to learn this software Figma within 3-5 days. There are tons of tutorials available on Youtube from so many popular YouTubers in the space, you can just go through them and start designing.
Read full review
Reliability and Availability
Atlassian
I do not recall having outages or applications error so far, very reliable and available.
Read full review
Figma
The only regret I have is, its not available when there is no internet
Read full review
Performance
Atlassian
Pages load very quickly, which makes it useful for quickly obtaining information. The search functionality is also very quick and is able to parse through all of the documents to provide the most relevant results for the query. Other information based software gets bogged down, but so far Atlassian Confluence maintains its performance.
Read full review
Figma
I think its great, As there are many other software or systems which can be integrated with it as plugins or API's
Read full review
Support Rating
Atlassian
This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.
Read full review
Figma
I haven't used their support lately but in the past, they had a chat that I used often. They often responded in a few hours and were able to give a satisfactory solution. I would imagine it's less personal now but the community has expanded drastically so there are more resources out there to self serve with a bit of Google magic.
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In-Person Training
Atlassian
No answers on this topic
Figma
In-person training has its own benefits - 1. It helps in resolving queries then and there during the training. 2. I find classroom or in-person training more interactive. 3. Classroom or in-person training could be more practical in nature where participants can have an hands on experience with tools and clarify their doubts with the trainer.
Read full review
Online Training
Atlassian
No answers on this topic
Figma
Online training has its own merits and demerits - 1. Sometimes we may face issues with connectivity or the training content 2. The way training is being delivered becomes very important because not everyone is comfortable taking online training and learning by themselves. 3. With the advancement of technology online training has become popular but there is a segment of people who still prefer class-room training over online one.
Read full review
Implementation Rating
Atlassian
Overall, I am very satisfied with the initial implementation (and the subsequent upgrades and implementations made over the years).
This product has never rose to the level of being an major issue at an executive level. It has quietly and valiantly done it's job for our company!
Read full review
Figma
No answers on this topic
Alternatives Considered
Atlassian
We used to use Google Drive to store all of our documentation, but it is disconnected from our every day working environment and it was easy to lose documents and become disorganized within the broad drive environment. [Atlassian] Confluence has kept us more organized and its tight coupling with Jira has made documents more accessible and more likely to be kept up to date.
Read full review
Figma
Figma blows these out the park. Adobe's system is very different, and I think this shows in their attempted acquisition of Figma. I've not used Sketch or Invision, but their lack of market presence says a lot—designers like using the best tools. Axure is definitely more comprehensive in prototype testing but very hard to adapt to use—the hotkeys aren't even the same!
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Scalability
Atlassian
This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.
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Figma
I think this is great and as I mentioned at ADP we use Figma extensively whether by designers, researchers or content writers
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Return on Investment
Atlassian
  • We've gone from folders and folders of Word documents and PDFs into a single system with a search feature to bring all of our data together and trackable
  • While onboarding took a bit longer for the company (to switch from a Word document centric mindset - to a web-based one), overall the company has embraced the features and power of Confluence within the working stack
  • However, as costs continue to climb for the Atlassian product, we are forced to continue our evaluation of the product - with replacing it a remote possibility if it begins to outprice its usefulness to us.
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Figma
  • Seamless integration of designs into Jira have helped double the level of accuracy during development. Interactive access to preview prototypes, flows and mockups has made a huge difference for us.
  • When components are updated in ways that changes the copy or architecture, it breaks all of its instances creating a massive source of anxiety for everyone on the team. The fact that we are uncertain whether our updates will retain text overrides forces us to triple check each time, decreasing our operational efficiency.
  • When high-fidelity prototypes are built to showcase new concepts, their ability to appear almost identical to our production site makes it much easier for stakeholders to get involved in decision making therefore allowing us to make more well rounded decisions.
Read full review
ScreenShots