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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Confluence

    Score8.2 out of 10
    N/AConfluence is a collaboration and content sharing platform used primarily by customers who are already using Atlassian's Jira project tracking product. The product appeals particularly to IT users.

    $6.40

    per month per user

    Lucid Visual Collaboration Suite

    Score9 out of 10
    N/AThe Lucid Visual Collaboration Suite empowers teams to ideate, plan, design, build, and launch game-changing solutions from a shared infinite canvas.

    $0

    per month

    Mural

    Score7.7 out of 10
    N/AMURAL (formerly Mural.ly) from Tactivos (DBA MURAL) in San Francisco is described by the vendor as a digital workspace and visual collaboration tool, designed for creative teams to make the process of design more efficient for distributed teams, working remotely.

    $12

    per month

    Pricing
    ConfluenceLucid Visual Collaboration SuiteMural
    Editions & Modules
    Free
    $0
    Free for 10 Users
    Standard
    $6.40
    per month per user
    Premium
    $12.30
    per month per user
    Data Center
    220,000.00
    40,001+ Users - Annually
    Enterprise
    Contact Sales
    Free
    $0
    Individual
    $9
    per month per user
    Team
    $10
    per month per user (3 user minimum)
    Enterprise
    .
    per year
    Starter
    $12
    per month
    Plus
    $20
    per month
    Enterprise
    Contact sales team
    Offerings
    Pricing Offerings
    ConfluenceLucid Visual Collaboration SuiteMural
    Free Trial
    YesYesYes
    Free/Freemium Version
    NoYesNo
    Premium Consulting/Integration Services
    NoYesNo
    Entry-level Setup FeeNo setup feeOptionalNo setup fee
    Additional DetailsPrices shown here reflect prices for deployments with 100 users or less. The prices decrease wien the user base surpasses 100.—Plans are billed annually.
    More Pricing Information
    Community Pulse
    ConfluenceLucid Visual Collaboration SuiteMural
    Considered Multiple Products
    Atlassian
    Chose Confluence
    One of the original intended uses for Atlassian Confluence was for creating rich charts and workflow diagramming and project mapping (with the intent to transfer to JIRA). Unfortunately most of the intended output was reliant on 3rd party plugins or add-ons. Additionally, …
    Incentivized
    Chose Confluence
    The 3 products above are enterprise grade, heavy footprint, high learning curve tools. All three meet the needs of a larger shop, and support on-premise installs, but are not well-suited to support a smaller footprint organization. All 3 have higher cost to entry, from a …
    Lucid Software
    Chose Lucid Visual Collaboration Suite
    If it's solo work, I prefer Lucidchart over all its competitors. For larger group collaboration, Lucidspark or Miro is much much preferred than Lucidchart. Figma is ok for some basic use but can't handle complex stuffs. MURAL and Visio are just terrible products to use in …
    Incentivized
    Chose Lucid Visual Collaboration Suite
    Lucidspark's infinite canvas is proving incredibly useful for strategic planning and other long-lived activities where being able to navigate the history of complex pictures is valuable. I have found Google Slides and PowerPoint to be underpowered when it comes to …
    Incentivized
    Chose Lucid Visual Collaboration Suite
    While all of the other platforms we have evaluated and some we even use, Lucid has it's own unique solution and aesthetic that we find to work well for us for many of our different deliverables. There is no "One-App-Does-All" solution out there, however, when it comes to …
    Incentivized
    Chose Lucid Visual Collaboration Suite
    Lucid Visual Collaboration Suite is the best in class for documenting anything technical. It has all the templates you would need to represent anything from AWS, Microsoft as well as workflows for business processes. Other tools might cover just one of each of these things, but …
    Incentivized
    Chose Lucid Visual Collaboration Suite
    I did not select Lucid Visual Collaboration Suite. That decision was taken by others in the organization. Given a choice, I am not sure I would have selected Lucid Visual Collaboration Suite. Miro was already established and, with a local client, was a better user experience in …
    Incentivized
    Chose Lucid Visual Collaboration Suite
    draw.io is a free tool which has very limited functionality. Some of the advanced features like AI based generation and templates are not available in other applications. Also, I’ve used bot framework for different purposes. If customer wants to collaborate and they don’t have …
    Incentivized
    Chose Lucid Visual Collaboration Suite
    Lucid Visual Collaboration Suite is very professional in comparison to other products and has a lot more to offer.
    Incentivized
    Chose Lucid Visual Collaboration Suite
    Lucidchart stands out among diagramming tools due to its intuitive interface, extensive template library, and robust real-time collaboration features. While other tools like Microsoft Visio, draw.io, Creately, and Gliffy offer powerful features, Lucidchart's cloud-based …
    Incentivized
    Chose Lucid Visual Collaboration Suite
    We started using LucidChart after switching from another visual collaboration tool. The import process worked surprisingly well - way better than anyone on our team was expecting. Lucidchart itself is simple to use, easy to collaborate with coworkers, has a ton of built-in …
    Incentivized
    Chose Lucid Visual Collaboration Suite
    In my opinion, I would say that Lucidchart provides a better experience and is easy to navigate than the product listed above. Lucidchart makes moving objects around easier and templates are easier to use in Lucidchart. The only thing I would say iObey does better is their Jira …
    Incentivized
    Chose Lucid Visual Collaboration Suite
    Lucidchart feels like a premium product with more rich feature set and better UI
    Incentivized
    Chose Lucid Visual Collaboration Suite
    Superior.
    Incentivized
    Chose Lucid Visual Collaboration Suite
    Lucidchart has more features and is a bit easier to use.
    Incentivized
    Chose Lucid Visual Collaboration Suite
    MURAL didn't have the same process mapping capabilities we were looking for and Lucidchart had way more templates for us to use.
    Incentivized
    Chose Lucid Visual Collaboration Suite
    I wasn't engaged in decision making process of choosing diagramming tool. However from what I know main reasons were:
    • eays to access and use
    • fully cross-platform web-based solution
    Incentivized
    Chose Lucid Visual Collaboration Suite
    A very big difference for me was how you store your document: Lucidchart stores it with your account, while in the draw.io you have to store the file on your own. Also, there is a difference in how you work with icons and shapes: I had to resize them very often to align with …
    Incentivized
    Chose Lucid Visual Collaboration Suite
    Very easy and friendly to use with minimal efforts.
    Incentivized
    Chose Lucid Visual Collaboration Suite
    Used draw.io but not anywhere close to the feature set that Lucidchart has to offer.
    Incentivized
    Chose Lucid Visual Collaboration Suite
    Lucidchart is a bit more structured, is gear a bit more towards diagramming, and has better templates to get you started quickly!
    Incentivized
    Chose Lucid Visual Collaboration Suite
    I have previously [used] some other chart tools, but what makes Lucidchart the proffered one is the simplicity and the efficiency of using it. The existing templates were really helpful, first of all because I understood better what type of diagram suits better our needs, and …
    Incentivized
    Chose Lucid Visual Collaboration Suite
    Figma has a learning curve so only the designers use it and it's fine and good. There is a huge library of templates, plugins, and practically you can make anything and everything you want to. However, the other people like engineers in my team don't know how to use it and also …
    Incentivized
    Chose Lucid Visual Collaboration Suite
    I have used AgileCraft in the past.
    Incentivized
    Chose Lucid Visual Collaboration Suite
    They are very similar products, and the features offered by both applications are very similar as well. The only difference I can really think of between the two is the list of pre-built icons that come with the product. Lucidchart has far more built-in icons than draw.io and …
    Incentivized
    Chose Lucid Visual Collaboration Suite
    draw.io was a very good diagramming software but it falls short in a few areas: templating and collaboration. Lucidchart excels at both of those areas. This allows our power users and even novice users to jump in and get diagramming with little to no setup required. We find …
    Incentivized
    Mural
    Chose Mural
    Mural has a User Interface that is easier to understand, which allows us to bring newcomers to brainstorm and design sessions without investing time in learning. Mural has more dinamic objects that impact on the presentation and visibility of the work, like having Post it notes …
    Incentivized
    Chose Mural
    MURAL has an extensive number of features and shapes and sticky notes to differentiate between the collaborators. The chat feature is amazing on MURAL itself for amazing discussions. Having a Scenario map, empathy map, Persona grid, Team, or opportunity canvas are some of the …
    Incentivized
    Chose Mural
    I have had an experience of working with all the three above mentioned tools--Miro, InVision, and Lucidchart--and I can confidently say that MURAL (formerly Mural.ly) beats all these three tools when it comes to performing any kind of online collaboration activities, which …
    Incentivized
    Chose Mural
    Easier to use and more flexible.
    Incentivized
    Key User Insights
    Would buy again
    89%
    Would buy again
    97 Answers
    96%
    Would buy again
    1099 Answers
    100%
    Would buy again
    21 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    87 Answers
    98%
    Delivers good value for the price
    876 Answers
    100%
    Delivers good value for the price
    16 Answers
    Happy with the feature set
    92%
    Happy with the feature set
    100 Answers
    98%
    Happy with the feature set
    1118 Answers
    100%
    Happy with the feature set
    21 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    45 Answers
    99%
    Lived up to sales and marketing promises
    600 Answers
    100%
    Lived up to sales and marketing promises
    15 Answers
    Implementation went as expected
    89%
    Implementation went as expected
    54 Answers
    99%
    Implementation went as expected
    732 Answers
    94%
    Implementation went as expected
    15 Answers
    Features
    ConfluenceLucid Visual Collaboration SuiteMural
    Project Management
    Comparison of Project Management features of Atlassian Confluence and Lucid Visual Collaboration Suite and Mural
    Feature
    Atlassian Confluence
    7.1
    158 Ratings
    8% below category average
    Lucid Visual Collaboration Suite
    -
    Ratings
    Mural
    -
    Ratings
    Task Management7.2127 Ratings00 Ratings00 Ratings
    Gantt Charts7.912 Ratings00 Ratings00 Ratings
    Scheduling7.221 Ratings00 Ratings00 Ratings
    Workflow Automation6.591 Ratings00 Ratings00 Ratings
    Mobile Access7.0118 Ratings00 Ratings00 Ratings
    Search7.0157 Ratings00 Ratings00 Ratings
    Visual planning tools7.2127 Ratings00 Ratings00 Ratings
    Communication
    Comparison of Communication features of Atlassian Confluence and Lucid Visual Collaboration Suite and Mural
    Feature
    Atlassian Confluence
    7.9
    158 Ratings
    1% below category average
    Lucid Visual Collaboration Suite
    -
    Ratings
    Mural
    -
    Ratings
    Chat6.415 Ratings00 Ratings00 Ratings
    Notifications8.2156 Ratings00 Ratings00 Ratings
    Discussions7.9149 Ratings00 Ratings00 Ratings
    Surveys7.015 Ratings00 Ratings00 Ratings
    Internal knowledgebase9.0150 Ratings00 Ratings00 Ratings
    Integrates with GoToMeeting6.03 Ratings00 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts9.37 Ratings00 Ratings00 Ratings
    Integrates with Outlook9.610 Ratings00 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Atlassian Confluence and Lucid Visual Collaboration Suite and Mural
    Feature
    Atlassian Confluence
    7.7
    157 Ratings
    4% below category average
    Lucid Visual Collaboration Suite
    -
    Ratings
    Mural
    -
    Ratings
    Versioning8.3137 Ratings00 Ratings00 Ratings
    Video files6.9105 Ratings00 Ratings00 Ratings
    Audio files6.997 Ratings00 Ratings00 Ratings
    Document collaboration8.4153 Ratings00 Ratings00 Ratings
    Access control8.7148 Ratings00 Ratings00 Ratings
    Advanced security features8.4115 Ratings00 Ratings00 Ratings
    Integrates with Google Drive5.947 Ratings00 Ratings00 Ratings
    Device sync8.486 Ratings00 Ratings00 Ratings
    Best Alternatives
    ConfluenceLucid Visual Collaboration SuiteMural
    Small Businesses
    Flock
    Score9.5 out of 10
    No answers on this topic
    Whimsical
    Score9.4 out of 10
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    No answers on this topic
    Whimsical
    Score9.4 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    Miro
    Score9 out of 10
    Whimsical
    Score9.4 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    ConfluenceLucid Visual Collaboration SuiteMural
    Likelihood to Recommend
    8.3
    (174 ratings)
    9.0
    (1165 ratings)
    8.1
    (21 ratings)
    Likelihood to Renew
    9.6
    (22 ratings)
    9.1
    (5 ratings)
    -
    (0 ratings)
    Usability
    8.1
    (63 ratings)
    8.7
    (1134 ratings)
    7.0
    (1 ratings)
    Availability
    9.0
    (3 ratings)
    9.1
    (1 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (5 ratings)
    9.1
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    5.4
    (25 ratings)
    7.8
    (888 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    8.8
    (4 ratings)
    9.1
    (1 ratings)
    -
    (0 ratings)
    Configurability
    6.0
    (1 ratings)
    9.1
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    8.0
    (4 ratings)
    9.1
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (2 ratings)
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.0
    (1 ratings)
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.0
    (1 ratings)
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    ConfluenceLucid Visual Collaboration SuiteMural
    Likelihood to Recommend
    Atlassian
    It is well suited due to the below reasons 1. Easy collaboration between teams 2. Strong integration with other applications 3. Centralized documentation among teams and within the organisation 4. Project planning and report sharing 5. Employee onboarding is easier and maintain HR policies very well. Less appropriate in below scenarios When this is being used as a main tool for communication rather than its purpose of collaboration.
    Incentivized
    Read full review
    Lucid Software
    Lucid Visual Collaboration Suite is effective for process documentation and knowledge sharing across teams. For us, we used it to map out individual roles and specific tasks within each role to create clear and visual workflows that others can follow at any time. A key scenario where it works well in our business for business continuity during absences another colleague can pick up the role by following the process on Lucid Visual Collaboration Suite with minimal disruption. The visual diagrams are easy to understand and a written document.
    Incentivized
    Read full review
    Mural
    I've recommended MURAL to a lot of people in a lot of fields. This is a great tool for any group of people that might stand around a white board if they were in person. Even if they are in person, I still recommend it pretty often because, unlike a white board, MURAL is virtual, so it can go offline with you. I've recommended it to other Software Teams, individual software developers, engineering teams, Sales Managers, Office Staff, Manufacturing teams, and more.
    Read full review
    Pros
    Atlassian
    • Cross product linking - If you use other Atlassian products then Atlassian Confluence is a no-brainer for your source of documentation, knowledge management etc. You can show previews of the linked asset natively E.g. showing a preview of a JIRA ticket in a Atlassian Confluence page.
    • Simple editing - Though the features available may not be super complex right now, this does come with the benefit of making it easy to edit and create documents. Some documentation editors can be overwhelming, Atlassian Confluence is simple and intuitive.
    • Native marketplace - If you want to install add-ons to your Atlassian Confluence space it's really easy. Admins can explore the Atlassian marketplace natively and install them to your instance in a few clicks. You can customise your Atlassian Confluence instance in many different ways using add-ons.
    Incentivized
    Read full review
    Lucid Software
    • Large number of predefined charts, diagrams, flows
    • A great repository of various symbols and objects
    • The easiness of using and manipulating objects and shapes. There is a lot of auto-editing and adjusting which the software does for you which saves a lot of your time.
    • Easy way of duplicating shapes.
    • While working with the app everything feels organic and natural. You don't get the clunky/limited feeling which happens with some other similar apps.
    Incentivized
    Read full review
    Mural
    • enables easy for all collaboration especially in the hybrid environment
    • makes brainstorming better as users can create digital sticky notes, draw diagrams, and add images to visually represent concepts and ideas
    • it helps to visualize data effectively - users can create charts, graphs, and diagrams to present data-driven insights to team members and stakeholders
    Incentivized
    Read full review
    Cons
    Atlassian
    • UI Design is very simplistic and basic could make use of more visually interesting colour choices, layout choices, etc.
    • Under the 'Content' menu, it defaults to having a landing page for all L1 and L2 category pages. Meaning as long as the broader content category has a sub-category, it still creates a separate landing page. In my team's case, this often creates blank pages, as we only fill out the page at the lowest sub-category (L3).
    • Hyperlinks are traditionally shown as blue, however, this results into very monotonously blue pages in cases where a lot of information is being linked.
    Incentivized
    Read full review
    Lucid Software
    • The sign in page could use some help. When I first signed up, it was really difficult to login, unless I was logged into the perfect Lucid Visual Collaboration Suite software. It doesn’t seem to have a route to get people to the right place if you’re in the wrong place.
    • It’s nearly impossible to move content off of the Lucid Visual Collaboration Suite if you’re looking to get your content into a different platform.
    • Lucid Visual Collaboration Suite requires frequent updates and refreshes of the pages (at least daily).
    Incentivized
    Read full review
    Mural
    • It'd be nice that the zoom regulation could be easier to manage
    • The advanced features are a little bit easy to adopt. Why not adding some agile trainings, or some other tools to facilitate their adoption
    • A faster and easier way to Integrate with ms office
    Incentivized
    Read full review
    Likelihood to Renew
    Atlassian
    I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
    Read full review
    Lucid Software
    No answers on this topic
    Mural
    No answers on this topic
    Usability
    Atlassian
    Atlassian Confluence is a great tool for project management, especially for internal documentation. It has a minimum governance requirement to use its full power. Also, it is a little pricy to unlock its full power as well, so it is not recommended for companies with a low budget in my opinion.
    Incentivized
    Read full review
    Lucid Software
    The usability of Lucid Visual Collaboration Suite is bar none and incomparable to any other tool used in the past. There is such a vast offering that covers all the needs of any user in industries far and wide. It is no doubt that this is a firm recommendation for anyone and everyone to utilize this tool for all their needs.
    Incentivized
    Read full review
    Mural
    Overall, MURAL is really easy to use, but there are a couple downsides. It's really easy to make areas of the board consistent because double clicking adds stickies that match those around the current one. It's really easy to connect the elements. And it's really easy to organize elements. Inconsistent controls, Panning, Line Connections, and latency are the only issues I had. My biggest issue is that the MURAL mouse buttons are very different from
    most similar software. This always causes me problems switching to a
    graphics software or 3D modelling software. Because MURAL uses the same button to pan and move elements, it's really easy to move things when panning around. The lines can also be a (sometimes huge) problem because thew will occasionally disappear or connect to things incorrectly. I think this is tied to latency issues which, in addition to causing phantom lines, can sometimes cause confusion to your team.
    Read full review
    Reliability and Availability
    Atlassian
    I do not recall having outages or applications error so far, very reliable and available.
    Incentivized
    Read full review
    Lucid Software
    No answers on this topic
    Mural
    No answers on this topic
    Performance
    Atlassian
    We never worked against the tide while using Confluence. Everything loads considerably fast, even media components like videos (hosted on the platform or embed external videos from Youtube, for example). We are not using heavy media components a lot, but in the rare occasion we happen to use one we have no problems whatsoever.
    Incentivized
    Read full review
    Lucid Software
    No answers on this topic
    Mural
    No answers on this topic
    Support Rating
    Atlassian
    This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.
    Incentivized
    Read full review
    Lucid Software
    I reached out about being able to access Linear through their new acquisition partner, and they kept pointing me to the same article even though I told them it wasn't giving me the information I needed. I asked for a meeting with a CSM and they didn't reach out to help. I've also tried to contact some PM friends to give feedback, but no one seems to care
    Incentivized
    Read full review
    Mural
    Chat support tends to get back to you within a few hours and are always helpful.
    Read full review
    Implementation Rating
    Atlassian
    Overall, I am very satisfied with the initial implementation (and the subsequent upgrades and implementations made over the years).
    This product has never rose to the level of being an major issue at an executive level. It has quietly and valiantly done it's job for our company!
    Incentivized
    Read full review
    Lucid Software
    No answers on this topic
    Mural
    No answers on this topic
    Alternatives Considered
    Atlassian
    We chose Atlassian Confluence over SharePoint because it's much more user-friendly and intuitive. Atlassian Confluence makes collaboration and knowledge sharing easier with its simpler interface and better search. While SharePoint can be powerful, it often feels clunky and complex, making it harder for our team to actually use it.
    Incentivized
    Read full review
    Lucid Software
    Lucidchart is well beyond Microsoft Visio and is constantly improving. Visio is pretty much stagnant and hasn't been improved for several years, Lucid is constantly adding new functionality like AI powered functions and tools. We have no reason to pay for Visio licenses when Lucid can provide so much more for less.
    Incentivized
    Read full review
    Mural
    Mural was easier to use and share compared with Whiteboard. Whiteboard's functionality is limited. It is also integrated into Teams in an odd way that makes it difficult for team members to refer to old whiteboards. Mural as a stand alone web app is better.
    Incentivized
    Read full review
    Scalability
    Atlassian
    This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.
    Incentivized
    Read full review
    Lucid Software
    No answers on this topic
    Mural
    No answers on this topic
    Return on Investment
    Atlassian
    • We totally rely on this tool since a decade now and despite being so much transition in our company it has served us well in those transitions
    • Many times, during security audits we are asked to showcase our readiness for various compliance points and confluence helps us a lot in maintaining that
    • Talking about Confluence in front of clients and customers gives us an upper hand that we are up to date with latest trend and technologies and tools for our RnD planning and management
    Incentivized
    Read full review
    Lucid Software
    • Though I can't necessarily provide hard numbers, I can confidently say that Lucidchart has saved countless hours for myself and my teams as we don't need to try to develop some type of complex diagram using markup or any kind of code.
    • I have previously been able to build a complete ERD using Lucidchart in a past position, which the company never had before. It ended up being used by countless teams in the company and ultimately in a large-scale data stack migration effort.
    Incentivized
    Read full review
    Mural
    • Mural allows us to draft communications for clients that aim to increase the NPS of the organization
    • Mural allows us to keep up with the agile framework, which reduces Time to Market of our products and initiatives
    • Mural allows us to identify blockers in our day to day tasks, which reduces the Cicle Time of our Kanban cards
    Incentivized
    Read full review
    ScreenShots

    Lucid Visual Collaboration Suite Screenshots

    Screenshot of how Lucid helps teams to clarify complexity, align their insights.Screenshot of where information can be imported, exported, and shared whenever and wherever it is needed.Screenshot of how Lucidchart offers secure intelligent diagramming that is built for teams.

    Mural Screenshots

    Screenshot of the brainstorming templates that brings more minds to the table and helps turn good ideas into extraordinary work.Screenshot of energizers and icebreakers that help teams feel connected and open-minded so they can tackle big problems.Screenshot of strategic plan sharing, to improve people's sense of safety and expectation, leaving more brain space for creativity and innovation.Screenshot of retrospectives, which help teams get better and happier over time.