What users are saying about
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Top Rated
1158 Ratings
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Top Rated
281 Ratings

Confluence

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Top Rated
1158 Ratings
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Score 8.1 out of 100

Webex App

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Top Rated
281 Ratings
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Score 8.1 out of 100

Likelihood to Recommend

Confluence

I think [Atlassian] Confluence is an amazing option for larger companies however for a smaller team of less than 20 it might not be the best choice. It definitely helps our team stay connected while working remotely and we're able to stay on top of projects with ease.
Anonymous | TrustRadius Reviewer

Webex App

Cisco Webex is part of the larger cisco suite of products, I think it's a natural move for organizations who use cisco products to also leverage Webex teams. The functionality is very similar to Microsoft Teams and better than Skype. I find the quality of calls to be very high and experience very little issues other than 'off-days' like Zoom experiences where there are lags and minor issues. I like the 'all in one' experience with Cisco Webex teams vs. Cisco Webex meetings. I can use instant message, make phone calls directly and my status updates automatically as the platform is integrated with my outlook calendar. It may be less appropriate for smaller organizations where they can leverage cheaper or even free instant messaging options (such as Google Hangouts), I also truly believe for smaller orgs where everyone is in the office a collaboration tool like this may not be necessary at all
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Confluence
7.7
Webex App
7.5
Task Management
Confluence
7.9
Webex App
7.3
Gantt Charts
Confluence
7.9
Webex App
6.8
Scheduling
Confluence
7.2
Webex App
7.6
Workflow Automation
Confluence
7.9
Webex App
7.1
Mobile Access
Confluence
7.2
Webex App
9.0
Search
Confluence
7.8
Webex App
8.1
Visual planning tools
Confluence
7.8
Webex App
6.7

Communication

Confluence
8.0
Webex App
7.8
Chat
Confluence
6.4
Webex App
9.0
Notifications
Confluence
8.8
Webex App
9.2
Discussions
Confluence
8.0
Webex App
8.8
Surveys
Confluence
7.0
Webex App
7.7
Internal knowledgebase
Confluence
8.9
Webex App
7.5
Integrates with GoToMeeting
Confluence
6.0
Webex App
6.0
Integrates with Gmail and Google Hangouts
Confluence
9.3
Webex App
5.7
Integrates with Outlook
Confluence
9.6
Webex App
8.3

File Sharing & Management

Confluence
8.1
Webex App
7.9
Versioning
Confluence
8.7
Webex App
7.6
Video files
Confluence
7.6
Webex App
8.6
Audio files
Confluence
7.7
Webex App
8.9
Document collaboration
Confluence
8.6
Webex App
7.2
Access control
Confluence
8.7
Webex App
7.7
Advanced security features
Confluence
8.2
Webex App
8.2
Integrates with Google Drive
Confluence
7.8
Webex App
6.3
Device sync
Confluence
7.4
Webex App
8.7

Pros

Confluence

  • QUICK How-to Guides that can be generated and share instantly
  • One can subscribe to the pages and spaces and receive updates in the feed on their home page
  • Automatic Email notifications of new updates in the Confluence area
  • The platform integrates easily with other Atlassian platforms including third-party apps thus improving its reliability
Binoy Shah | TrustRadius Reviewer

Webex App

  • Required Meeting number and password to connect the meeting it means its totally secure
  • We can connect this with the jabber so we can also get the meeting notification.
  • Multi and large people can connecting in the conference call.
  • Great features of edit the screenshot and specify all the bullet point into the screenshot
Anonymous | TrustRadius Reviewer

Cons

Confluence

  • Over the past 6 years the feature set has not significantly expanded
  • Integrations with 3rd party apps (DropBox, Google Drive, Slack) is either through 3rd party plugins or rudimentary at best
  • Frequent interface upgrades and complicated permissions settings makes getting new employees up to speed fiddly in some cases
Anonymous | TrustRadius Reviewer

Webex App

  • The actual chat threads could be aesthetically enhanced and more fun.
  • The voicemail feature notification does not go away unless you listen to every last second.
  • Sometimes you click "audio" call and the person your calling's video pops on automatically without them knowing a forewarning.
Taylor S. Shelberg, MBA | TrustRadius Reviewer

Likelihood to Renew

Confluence

Confluence 9.5
Based on 18 answers
I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
Charles Thomasset, MBA | TrustRadius Reviewer

Webex App

Webex App 9.0
Based on 4 answers
Now, we can't see any other option but Cisco Webex Teams and Cisco's collaboration products to keep our communications up to date and with enough tools and features to confront any posible situation, being a normal work year or a year like this 2020, wich has make us all prove ourselves what we're able to do in manners we haven't even think of before.
Anonymous | TrustRadius Reviewer

Usability

Confluence

Confluence 8.5
Based on 11 answers
Confluence can - and in my personal opinion, it will - be a bit hard to use in the first moment. Atlassian is a great company and is eager to help you with any question you have, though. The interface seems to be a bit clumsy at first but the customization options are enough to make it easier and simpler. In general, Confluence is easy to use when you understand what each section does, but this can take a while.
Anonymous | TrustRadius Reviewer

Webex App

Webex App 9.1
Based on 65 answers
WebEx [(formerly Webex Teams)] is as easy to use as any other video conferencing platform, with a similar format to other calling platforms such as Skype, where the call can be made by simply accessing the contact in question, or creating a call from a button in the main session and then adding the respective callers. WebEx provides its own training center, from which it is possible to organize and strategize how to make online meetings more interactive, thus improving not only communication with other meeting attendees, but also the performance of the meeting in terms of quality and level of interaction and feedback collection. Ease of integration with broader services. It is precisely thanks to this important feature that we have managed to combine the video quality of WebEx meetings with the execution of our group projects, and thus rethink our concept of work. The prices of the different WebEx plans are notoriously lower than those offered by other collaboration services, with a Premium plan starting at only $38; an amount that is more than enough to offer a stable and quality session.
Gregory Thomas | TrustRadius Reviewer

Reliability and Availability

Confluence

Confluence 9.0
Based on 5 answers
I do not recall having outages or applications error so far, very reliable and available.
Normand Whitehead | TrustRadius Reviewer

Webex App

Webex App 10.0
Based on 1 answer
We have not ran into any availability issues or concerns with WebEx. Product reliability has been great
Brian Munn | TrustRadius Reviewer

Performance

Confluence

Confluence 8.7
Based on 9 answers
Pages load very quickly, which makes it useful for quickly obtaining information. The search functionality is also very quick and is able to parse through all of the documents to provide the most relevant results for the query. Other information based software gets bogged down, but so far Atlassian Confluence maintains its performance.
Kaleb-John Loo | TrustRadius Reviewer

Webex App

Webex App 9.0
Based on 1 answer
I believe as with any cloud based application or solution that your individual connectivity is key to making the product a success. WebEx works will with just about any internet connection from cellular to WiFi
Brian Munn | TrustRadius Reviewer

Support Rating

Confluence

Confluence 8.3
Based on 44 answers
This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.
Anonymous | TrustRadius Reviewer

Webex App

Webex App 8.3
Based on 111 answers
Lots and lots of online information for you to utilise from small bite-size user guide videos, to more detailed documentation explaining how Secure Webex is. This is typical from Cisco though, and you expect them to provide you with the support tools you need to make the tool easy to use and manage. I also like the fact that frequently they provide various user communities and update webinars to give you updates on what is coming feature-wise, and how things can be delivered as part of the entire Webex family.
Anonymous | TrustRadius Reviewer

In-Person Training

Confluence

No score
No answers yet
No answers on this topic

Webex App

Webex App 9.0
Based on 1 answer
We gave our this type of training to get better user adoption and to make sure our users understood how to effectively use this product.
Brian Munn | TrustRadius Reviewer

Online Training

Confluence

No score
No answers yet
No answers on this topic

Webex App

Webex App 8.0
Based on 1 answer
The online training is a great solution for some users. I prefer in person training.
Brian Munn | TrustRadius Reviewer

Implementation Rating

Confluence

Confluence 8.0
Based on 5 answers
Take a bit more time to explain the purpose of Confluence and show demos prior to actual use and content additions.
Normand Whitehead | TrustRadius Reviewer

Webex App

Webex App 8.7
Based on 5 answers
Management involvement to get users to adopt is key. Users have a hard time changing to new software.
Brian Munn | TrustRadius Reviewer

Alternatives Considered

Confluence

[Atlassian] Confluence is backed by direct, and superior support from Atlassian versus their vendors. For end users, [Atlassian] Confluence provides way more options for layout and content, while also being simpler and easier to use. Most other tools also require a higher level of interaction with IT or global administrators. With confluence, both content creators and consumers can draft an consume content with a much smoother, more intuitive experience.
Jeff Tillett | TrustRadius Reviewer

Webex App

Before Webex, we use Microsoft teams. We had some issues in the past with the connection and having the people not connecting effectively to the meetings Also there was a problem with the integration on authentication. With Webex we haven't had major issues with connectivity and teamwork. We now can say that there are no noticeable issues.
Anonymous | TrustRadius Reviewer

Scalability

Confluence

Confluence 8.0
Based on 2 answers
This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.
Anonymous | TrustRadius Reviewer

Webex App

Webex App 10.0
Based on 1 answer
Cisco has designed WebEx to be scalable from small companies with only a few employees to enterprise organizations with thousands or employees without loosing any features or functionality
Brian Munn | TrustRadius Reviewer

Return on Investment

Confluence

  • Confluence has increased cross-departmental visibility into content, activities, and projects
  • Confluence has also increased collaboration across teams
  • The lack of a workflow has created a wild west environment where stakeholders are confused of where to create and find various types of content
Anonymous | TrustRadius Reviewer

Webex App

  • Dedicated support was added to answer Webex and other video conferencing tickets.
  • Remote classes became more feasible without requiring students to meet at specific locations. This has increased enrollment in hybrid and distance type classes.
  • Personnel now have a common conference software to hold meetings on that they have become familiar with. Individual departments are becoming less fractured.
Anonymous | TrustRadius Reviewer

Pricing Details

Confluence

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Confluence Editions & Modules

On-premise Edition
Server10.001
Server2700.002
Server5300.003
Server10,200.004
Server19,800.005
Server30,000.006
Server45,000.007
Server90,000.008
Server150,000.009
Data Center15,000.0010
Data Center30,000.0011
Data Center52,000.0012
Data Center79,200.0013
Data Center105,600.0014
Data Center132,000.0015
Data Center143,000.0016
Data Center154,000.0017
Data Center165,000.0018
Data Center176,000.0019
Data Center187,000.0020
Data Center198,000.0021
Data Center209,000.0022
Data Center220,000.0023
  1. 10 Users - Perpetual License
  2. 25 Users - Perpetual License
  3. 50 Users - Perpetual License
  4. 100 Users - Perpetual License
  5. 250 Users - Perpetual License
  6. 500 Users - Perpetual License
  7. 2,000 Users - Perpetual License
  8. 10,000 Users - Perpetual License
  9. 10,001+ Users - Perpetual License
  10. 500 Users - Annually
  11. 1,000 Users - Annually
  12. 2,000 Users - Annually
  13. 3,000 Users - Annually
  14. 4,000 Users - Annually
  15. 5,000 Users - Annually
  16. 10,000 Users - Annually
  17. 15,000 Users - Annually
  18. 20,000 Users - Annually
  19. 25,000 Users - Annually
  20. 30,000 Users - Annually
  21. 35,000 Users - Annually
  22. 40,000 Users - Annually
  23. 40,001+ Users - Annually
SaaS Edition
Free0.001
Standard5.002
Premium10.002
EnterpriseContact Sales
  1. Free for 10 Users
  2. Per User Per Month
Additional Pricing Details

Webex App

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Webex App Editions & Modules

Edition
Basic Plan$0.001
Meet Plan$13.501
Meet + Call Plan$20.001
Enterprise PlanContact Sales
  1. user/month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Confluence
8.4
Webex App
8.3

Likelihood to Renew

Confluence
9.5
Webex App
9.0

Usability

Confluence
8.5
Webex App
9.1

Reliability and Availability

Confluence
9.0
Webex App
10.0

Performance

Confluence
8.7
Webex App
9.0

Support Rating

Confluence
8.3
Webex App
8.3

In-Person Training

Confluence
Webex App
9.0

Online Training

Confluence
Webex App
8.0

Implementation Rating

Confluence
8.0
Webex App
8.7

Scalability

Confluence
8.0
Webex App
10.0

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