What users are saying about
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Top Rated
1663 Ratings
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Top Rated
972 Ratings

Confluence

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Top Rated
1663 Ratings
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Score 8.2 out of 100

Webex App

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Top Rated
972 Ratings
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Score 8.5 out of 100

Feature Set Ratings

  • Webex App ranks higher in 2 feature sets: Project Management, Communication
  • Atlassian Confluence and Webex App are tied in 1 feature set: File Sharing & Management

Project Management

7.5

Confluence

75%
8.2

Webex App

82%
Webex App ranks higher in 5/7 features

Task Management

7.7
77%
83 Ratings
8.3
83%
196 Ratings

Gantt Charts

7.9
79%
12 Ratings
7.7
77%
112 Ratings

Scheduling

7.2
72%
21 Ratings
8.7
87%
287 Ratings

Workflow Automation

8.0
80%
55 Ratings
7.9
79%
154 Ratings

Mobile Access

6.8
68%
80 Ratings
8.9
89%
322 Ratings

Search

7.8
78%
103 Ratings
8.0
80%
259 Ratings

Visual planning tools

7.4
74%
82 Ratings
8.1
81%
175 Ratings

Communication

8.0

Confluence

80%
8.4

Webex App

84%
Webex App ranks higher in 5/8 features

Chat

6.4
64%
15 Ratings
8.9
89%
353 Ratings

Notifications

8.6
86%
103 Ratings
8.6
86%
347 Ratings

Discussions

8.0
80%
97 Ratings
8.8
88%
329 Ratings

Surveys

7.0
70%
15 Ratings
7.8
78%
218 Ratings

Internal knowledgebase

9.3
93%
97 Ratings
7.9
79%
200 Ratings

Integrates with GoToMeeting

6.0
60%
3 Ratings
8.2
82%
130 Ratings

Integrates with Gmail and Google Hangouts

9.3
93%
7 Ratings
8.1
81%
157 Ratings

Integrates with Outlook

9.6
96%
10 Ratings
8.7
87%
302 Ratings

File Sharing & Management

8.3

Confluence

83%
8.3

Webex App

83%
Atlassian Confluence ranks higher in 4/8 features

Versioning

8.6
86%
89 Ratings
8.0
80%
183 Ratings

Video files

7.7
77%
66 Ratings
8.1
81%
276 Ratings

Audio files

8.0
80%
60 Ratings
8.5
85%
274 Ratings

Document collaboration

8.5
85%
100 Ratings
8.3
83%
266 Ratings

Access control

8.8
88%
98 Ratings
8.3
83%
234 Ratings

Advanced security features

8.6
86%
74 Ratings
8.3
83%
244 Ratings

Integrates with Google Drive

7.9
79%
47 Ratings
8.3
83%
149 Ratings

Device sync

8.1
81%
46 Ratings
8.4
84%
221 Ratings

Attribute Ratings

  • Atlassian Confluence is rated higher in 1 area: Likelihood to Renew
  • Webex App is rated higher in 7 areas: Likelihood to Recommend, Usability, Availability, Performance, Support Rating, Implementation Rating, Product Scalability

Likelihood to Recommend

8.3

Confluence

83%
122 Ratings
8.8

Webex App

88%
416 Ratings

Likelihood to Renew

9.7

Confluence

97%
19 Ratings
6.9

Webex App

69%
7 Ratings

Usability

8.3

Confluence

83%
12 Ratings
8.8

Webex App

88%
353 Ratings

Availability

9.0

Confluence

90%
5 Ratings
10.0

Webex App

100%
1 Rating

Performance

8.0

Confluence

80%
9 Ratings
9.0

Webex App

90%
1 Rating

Support Rating

6.4

Confluence

64%
45 Ratings
8.5

Webex App

85%
392 Ratings

In-Person Training

Confluence

N/A
0 Ratings
9.1

Webex App

91%
2 Ratings

Online Training

Confluence

N/A
0 Ratings
8.6

Webex App

86%
2 Ratings

Implementation Rating

8.4

Confluence

84%
6 Ratings
9.0

Webex App

90%
5 Ratings

Product Scalability

8.0

Confluence

80%
2 Ratings
10.0

Webex App

100%
1 Rating

Likelihood to Recommend

Confluence

It has a comment option on the page, where you can tag other teammates tagging them. it sends the mail notification. Comment at the page end is pretty good for referring to other stakeholders and future references of the topic on the page. Creating the highlights of the discussions, and meeting held points with highlighted tagging. Easy shortcuts such as to add a date just type "//". The interface is cool and has easy shortcuts for quick page making.
Abhishek Nandi | TrustRadius Reviewer

Webex App

It is a software that, in our experience, has been phenomenal; I recommend it with total security; since long-distance communications are of good quality, it is necessary to implement the Webex App and leave behind the different similar software that have flaws, many limitations in terms of seamless communications, I highly recommend the Webex app and give it 10 points because it deserves it.
Meredith Wheeler | TrustRadius Reviewer

Pros

Confluence

  • QUICK How-to Guides that can be generated and share instantly
  • One can subscribe to the pages and spaces and receive updates in the feed on their home page
  • Automatic Email notifications of new updates in the Confluence area
  • The platform integrates easily with other Atlassian platforms including third-party apps thus improving its reliability
Binoy Shah | TrustRadius Reviewer

Webex App

  • The voice enhancement and background noise removal reduces disruptions during meetings.
  • Engagement dynamic polling and Q&As helps have a more engaging audience during meetings.
  • The video and audio are clear and good quality.
  • The language translator allows communication with clients speaking different languages.
  • It is easy to use for everyone and the dashboard is clearly organized.
Aleena Kamavazi | TrustRadius Reviewer

Cons

Confluence

  • Navigation. Similar to other Atlassian products, users have complained that aspects of Confluence are difficult to learn right away[.]
  • An issue that users can face when using Confluence is attempting to edit a document while someone else is editing. Although users can access the document and save it, they are unable to see the changes happening in [real-time] that other users are implementing until they refresh their page. Some users have also noted that this can result in loss of edits.
  • Another drawback of using Confluence is its specific organizational structure. All information is stored within one page or project, although the page is able to be broken up into sections, some users do not prefer this style. Users can use the ‘page tree’ on each page to organize the different elements of each project.
Hari kapse | TrustRadius Reviewer

Webex App

  • Webex App is complete for the most part, but what is not so complete is using it on our mobile devices as it doesn't have the same features as on desktop, they can add more features to make it a seamless system.
  • The subscription price surprised us a bit, since it is a bit expensive, it is not unaffordable, but it seems a bit excessive to us.
Christine Bergen | TrustRadius Reviewer

Pricing Details

Confluence

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$10 per month

Confluence Editions & Modules

On-premise Edition
Server10.001
Server2700.002
Server5300.003
Server10,200.004
Server19,800.005
Server30,000.006
Server45,000.007
Server90,000.008
Server150,000.009
Data Center15,000.0010
Data Center30,000.0011
Data Center52,000.0012
Data Center79,200.0013
Data Center105,600.0014
Data Center132,000.0015
Data Center143,000.0016
Data Center154,000.0017
Data Center165,000.0018
Data Center176,000.0019
Data Center187,000.0020
Data Center198,000.0021
Data Center209,000.0022
Data Center220,000.0023
  1. 10 Users - Perpetual License
  2. 25 Users - Perpetual License
  3. 50 Users - Perpetual License
  4. 100 Users - Perpetual License
  5. 250 Users - Perpetual License
  6. 500 Users - Perpetual License
  7. 2,000 Users - Perpetual License
  8. 10,000 Users - Perpetual License
  9. 10,001+ Users - Perpetual License
  10. 500 Users - Annually
  11. 1,000 Users - Annually
  12. 2,000 Users - Annually
  13. 3,000 Users - Annually
  14. 4,000 Users - Annually
  15. 5,000 Users - Annually
  16. 10,000 Users - Annually
  17. 15,000 Users - Annually
  18. 20,000 Users - Annually
  19. 25,000 Users - Annually
  20. 30,000 Users - Annually
  21. 35,000 Users - Annually
  22. 40,000 Users - Annually
  23. 40,001+ Users - Annually
SaaS Edition
Free0.001
Standard5.002
Premium10.002
EnterpriseContact Sales
  1. Free for 10 Users
  2. Per User Per Month
  3. none
Additional Pricing Details

Webex App

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Starting Price

$0 user/month

Webex App Editions & Modules

Edition
Basic Plan$0.001
Meet Plan$13.501
Meet + Call Plan$25.001
Enterprise PlanContact Sales
  1. user/month
  2. none
Additional Pricing Details

Likelihood to Renew

Confluence

Confluence 9.7
Based on 19 answers
I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
Charles Thomasset, MBA | TrustRadius Reviewer

Webex App

Webex App 6.9
Based on 7 answers
Now, we can't see any other option but Cisco Webex Teams and Cisco's collaboration products to keep our communications up to date and with enough tools and features to confront any posible situation, being a normal work year or a year like this 2020, wich has make us all prove ourselves what we're able to do in manners we haven't even think of before.
Anonymous | TrustRadius Reviewer

Usability

Confluence

Confluence 8.3
Based on 12 answers
Confluence can - and in my personal opinion, it will - be a bit hard to use in the first moment. Atlassian is a great company and is eager to help you with any question you have, though. The interface seems to be a bit clumsy at first but the customization options are enough to make it easier and simpler. In general, Confluence is easy to use when you understand what each section does, but this can take a while.
Anonymous | TrustRadius Reviewer

Webex App

Webex App 8.8
Based on 353 answers
As I’ve mentioned before, Webex App's usability is the worst. I hate using it. It needs a fundamental rethink to make the design much more accessible. Look it gives me a headache from a UI/UX perspective. I want this app to get better but I hate using it. I wish we used Zoom
Anonymous | TrustRadius Reviewer

Reliability and Availability

Confluence

Confluence 9.0
Based on 5 answers
I do not recall having outages or applications error so far, very reliable and available.
Normand Whitehead | TrustRadius Reviewer

Webex App

Webex App 10.0
Based on 1 answer
We have not ran into any availability issues or concerns with WebEx. Product reliability has been great
Brian Munn | TrustRadius Reviewer

Performance

Confluence

Confluence 8.0
Based on 9 answers
Pages load very quickly, which makes it useful for quickly obtaining information. The search functionality is also very quick and is able to parse through all of the documents to provide the most relevant results for the query. Other information based software gets bogged down, but so far Atlassian Confluence maintains its performance.
Kaleb-John Loo | TrustRadius Reviewer

Webex App

Webex App 9.0
Based on 1 answer
I believe as with any cloud based application or solution that your individual connectivity is key to making the product a success. WebEx works will with just about any internet connection from cellular to WiFi
Brian Munn | TrustRadius Reviewer

Support Rating

Confluence

Confluence 6.4
Based on 45 answers
This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.
Anonymous | TrustRadius Reviewer

Webex App

Webex App 8.5
Based on 392 answers
It's a fantastic product, but nothing is perfect, and there's always room for improvement, hence the 9/10. The integrations, the application available from the application itself, and API make this a well-supported solution for any organisation. Cisco also allows you to raise support cases specifically for Webex App (subject to support contracts, I presume), ensuring that these go to the correct team after opening the case.
Anonymous | TrustRadius Reviewer

In-Person Training

Confluence

No score
No answers yet
No answers on this topic

Webex App

Webex App 9.1
Based on 2 answers
I am very satisfied with my experience with Webex App in online training. The creation of the event is very easy with the possibility of scheduling it in advance. The management of participants, organizers, and animators is complete. The invitations are automated and by simply using emails we can create all the schedules of the training session
Abderrahim Benslimane | TrustRadius Reviewer

Online Training

Confluence

No score
No answers yet
No answers on this topic

Webex App

Webex App 8.6
Based on 2 answers
Very easy to create. All operations are done without any problems with our business growth. All people like the experience including me as an instructor. The tools that WebEx App offers us are very complete for working in a virtual classroom, whether it is sharing the screen, the different display modes, the whiteboard, or even the scoring tools on the screen, it allows me to do my job as an instructor as if I was face to face with the participants.
Abderrahim Benslimane | TrustRadius Reviewer

Implementation Rating

Confluence

Confluence 8.4
Based on 6 answers
Overall, I am very satisfied with the initial implementation (and the subsequent upgrades and implementations made over the years).
This product has never rose to the level of being an major issue at an executive level. It has quietly and valiantly done it's job for our company!
Bill Kratzer | TrustRadius Reviewer

Webex App

Webex App 9.0
Based on 5 answers
Management involvement to get users to adopt is key. Users have a hard time changing to new software.
Brian Munn | TrustRadius Reviewer

Alternatives Considered

Confluence

I haven't use any other software that I could compare to AtlassianConfluence. The closest one would be Sharepoint, but it's a different beast. Sharepoint has more feature, but it's a lot harder to use and understand. Furthermore like many Microsoft solutions the UI is terrible and very difficult to understand sometimes. Atlassian Confluence is just plain easy to use.
Benoît Desroches | TrustRadius Reviewer

Webex App

I think Webex App is somewhat better than other video conferencing apps due to following reasons -
  • Better quality of recorded sessions
  • Better in terms of options for meeting customization
  • Can be integrated with Outlook
  • Ease of use
It does not mean that other meeting apps are not good, they are also very useful, but in the above mentioned areas, I find Webex App better in performance.
Anonymous | TrustRadius Reviewer

Scalability

Confluence

Confluence 8.0
Based on 2 answers
This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.
Anonymous | TrustRadius Reviewer

Webex App

Webex App 10.0
Based on 1 answer
Cisco has designed WebEx to be scalable from small companies with only a few employees to enterprise organizations with thousands or employees without loosing any features or functionality
Brian Munn | TrustRadius Reviewer

Return on Investment

Confluence

  • We've gone from folders and folders of Word documents and PDFs into a single system with a search feature to bring all of our data together and trackable
  • While onboarding took a bit longer for the company (to switch from a Word document centric mindset - to a web-based one), overall the company has embraced the features and power of Confluence within the working stack
  • However, as costs continue to climb for the Atlassian product, we are forced to continue our evaluation of the product - with replacing it a remote possibility if it begins to outprice its usefulness to us.
Brandon Patton | TrustRadius Reviewer

Webex App

  • We have a different approach because we are working in the Education field. Many students use now Webex in their jobs.
  • Many teachers have now good skills for online education due to Webex conferences.
  • Our students have good jobs and they manage to access Universities due to our Webex conferences.
Anonymous | TrustRadius Reviewer

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