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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Atlassian Jira

    Score8.4 out of 10
    N/AAtlassian Jira is a project management tool, featuring an interactive timeline for mapping work items, dependencies, and releases, Scrum boards for agile teams, and out-of-the-box reports and dashboards.

    $9

    per month per user

    Basecamp

    Score8.5 out of 10
    N/ABasecamp is a web-based project-management tool. Basecamp offers features standard to project management platforms, as well as mobile accessibility, unlimited users, and 3rd party integrations. Basecamp is priced by space requirements and concurrent projects.

    $15

    per month per user

    Pricing
    Atlassian JiraBasecamp
    Editions & Modules
    Standard
    $9
    per month per user
    Premium
    $17
    per month per user
    Enterprise
    Contact Sales
    per year
    Basecamp Plus
    $15
    per month per user
    Basecamp Pro Unlimited
    $299
    per month (billed annually)
    Basecamp Free
    Free
    Limited Capabilities
    Offerings
    Pricing Offerings
    Atlassian JiraBasecamp
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsHigher volume teams may qualify buyers for a discount.—
    More Pricing Information
    Community Pulse
    Atlassian JiraBasecamp
    Considered Both Products
    Atlassian
    Chose Atlassian Jira
    Jira was selected because it is used by all of our clients and has become the accepted standard in the type of work that we do. The other tools are great in their own right and would better suit a more insular way of working, where a business conducts all work internally, but …
    Incentivized
    Chose Atlassian Jira
    Jira Software was already the established enterprise standard supporting my clients’ globally distributed software teams. I feel strongly that no other product could deliver when compared to Jira Software.
    Incentivized
    Chose Atlassian Jira
    Jira has more features and is more flexible. It has features specifically designed for agile/Scrum-based methodologies which made it very appealing to us.
    Incentivized
    Chose Atlassian Jira
    Among the solutions to develop projects, Jira stands out because it is a very solid tool for project management, problems can be tracked throughout the development life cycle. It can be integrated with other common tools, which adds an additional benefit of this.
    Incentivized
    Chose Atlassian Jira

    JIRA is the most advanced and robust of all the tools we looked at to manage our projects and specifically our Agile processes. It is flexible and robust, very professional-looking and widely used. Many of the

    Incentivized
    Chose Atlassian Jira
    Jira had the full package and had a lot of options as a task management tool, good for tickets and a complex user management interface to split up permissions within our company and for our clients. We can integrate with Bitbucket and work through tickets development, design …
    Incentivized
    Chose Atlassian Jira
    JIRA is the ultimate in project management software. Nothing else out there comes close to a complete solution that is customization the way you want, and integrates with almost every other application out there.
    You can write custom reports, you can set up workflows the way you …
    Incentivized
    Chose Atlassian Jira
    JIRA is simply the most robust and customizable product I've worked with. If you're a casual user, the interface is pretty simple and straight forward. If you're an administrator, there is definitely a learning curve, but there's also ample documentation available. In addition, …
    Incentivized
    Chose Atlassian Jira
    Personally I would prefer a simpler tool, the decision to use JIRA had been made prior to my joining the team.
    Incentivized
    Chose Atlassian Jira
    What appealed to us with JIRA at first sight is pricing per user. It may sound funny, but for us this was better than pricing per number of projects. Most of our projects are ongoing. Once an initial development is done, we continue maintaining the software and keep track of …
    Incentivized
    37signals
    Chose Basecamp
    Basecamp is the best application we've found for our team to interface with external clients. It makes project management simple, and allows our clients visibility into their projects, which in turn builds trust, fosters open communication, and improves customer satisfaction. …
    Incentivized
    Chose Basecamp
    [Basecamp is] simpler to use less ramp-up. It's cheaper per user and allows for a better mobile experience.
    Incentivized
    Chose Basecamp
    Unlike others, Basecamp has been easy for us to store information and move our projects forward efficiently.
    Incentivized
    Chose Basecamp
    Pretty good, but [Basecamp] has its drawbacks. Honestly I find the interface non-intuitive and sometimes have trouble figuring out how to change the status of a task. Perhaps it has something to do with the way it was originally set up by the admin, but I'm not sure. I liked …
    Incentivized
    Chose Basecamp
    In my opinion, Basecamp has a better interface than Asana and Jira. I remember it took me sometime to get used to Asana and even longer to get used to Jira, but adoption for Basecamp was instant. Things are so clearly labeled and displayed that I was able to get comfortable …
    Incentivized
    Chose Basecamp
    I have used Jira in past roles with different organizations, and I find Basecamp to be much more user-friendly and better at the more complex conversations that need to be had around product features. Basecamp knows what it does well, and sticks to that, instead of trying to be …
    Incentivized
    Chose Basecamp
    We liked Basecamp as it was initially free to use for 30 days. Further, there were some interns in our project who used the product at their university.There were videos available on how to set up and use the product. For us, it was the convenience of setting it up and hit the …
    Incentivized
    Chose Basecamp
    Basecamp is perfect for small-time collaboration. It's suited for projects that need organization but not granular detail. When you need more than a simple little bit of help, you'll be looking at other solutions at that point. Very straight forward and to the point but that is …
    Incentivized
    Chose Basecamp
    I have made the switch to Trello - I prefer the templates and community aspect; my organization uses JIRA to manage the tasks and handoffs between the various stages of a client project; we are using BetterWorks to manage overall business goals and quarterly objectives.
    Incentivized
    Chose Basecamp
    I like Basecamp for our use case in Marketing and Design. For Engineering or Product Management, I like JIRA.

    Incentivized
    Chose Basecamp
    Basecamp is more entry level and has a much easier set up than most of the competitors. I greatly prefer Trello, but when I am working with new marketers they always suggest Basecamp. Basecamp is good, but it is just so easy to get the multiple pieces of a project jumbled …
    Incentivized
    Chose Basecamp
    We look at JIRA, but found it way too complicated for our needs.
    Incentivized
    Chose Basecamp
    JIRA is a project management tool for IT developers built on the Agile principle, while Trello is built on a board style methodology. monday is a grid style project management tool that works great for visual project management. Basecamp on the other hand is all about team …
    Incentivized
    Chose Basecamp
    Basecamp helps groups work together by keeping all messages, documents, work lists and calendar in a single location that is easy to access anytime and from anywhere. Manages tasks and reporting of tasks completing. It can be accessed through a mobile app or through web …
    Incentivized
    Chose Basecamp
    JIRA was the best software for our development team which i was in charge of. Its definitely more aligned to software development and offered us a good platform to handle dependencies and software releases (versioning). This is something that Basecamp was lacking. Asana stacks …
    Incentivized
    Chose Basecamp
    Basecamp is better in terms of better project management, module development, and agile product development. JIRA would be better in time tracking and Agile. But, overall project development is better than all in Basecamp. Asana is a ticketing system only for task management. Tr…
    Incentivized
    Chose Basecamp
    Basecamp is great for simple projects. I think it is as useful as Banana Scrum, but with a better UI. I have also used Rally and Jira for managing larger technical projects. The additional level of detail in these programs is more appropriate for larger development projects.
    Incentivized
    Chose Basecamp
    I did not select Basecamp so much as I opted to not create overhead with the vendor who had already established a process within Basecamp.
    Incentivized
    Chose Basecamp
    I've used Jira for similar tasks. I find Basecamp to have a better user interface (less cluttered, more intuitive) and the ability to get team members up to speed quickly is a big factor in our successful adoption of the tool.
    Chose Basecamp
    More user-friendly, but less-powerful.
    Chose Basecamp
    Looked at
    • Microsoft Project - too cumbersome for our agile projects.
    • Liquid Planner - too costly.
    • Tom's Planner - just a scheduling program and difficult to update.
    Key User Insights
    Would buy again
    96%
    Would buy again
    139 Answers
    89%
    Would buy again
    50 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    122 Answers
    98%
    Delivers good value for the price
    45 Answers
    Happy with the feature set
    94%
    Happy with the feature set
    137 Answers
    86%
    Happy with the feature set
    48 Answers
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    72 Answers
    92%
    Lived up to sales and marketing promises
    36 Answers
    Implementation went as expected
    98%
    Implementation went as expected
    92 Answers
    95%
    Implementation went as expected
    42 Answers
    Features
    Atlassian JiraBasecamp
    Project Management
    Comparison of Project Management features of Atlassian Jira and Basecamp
    Feature
    Atlassian Jira
    7.8
    67 Ratings
    2% above category average
    Basecamp
    8.9
    124 Ratings
    15% above category average
    Task Management8.766 Ratings9.0123 Ratings
    Resource Management8.064 Ratings9.3103 Ratings
    Gantt Charts7.050 Ratings7.243 Ratings
    Scheduling7.859 Ratings8.999 Ratings
    Workflow Automation7.862 Ratings9.472 Ratings
    Team Collaboration8.665 Ratings9.5123 Ratings
    Support for Agile Methodology8.866 Ratings9.851 Ratings
    Support for Waterfall Methodology7.851 Ratings8.648 Ratings
    Document Management7.155 Ratings9.5115 Ratings
    Email integration7.856 Ratings8.0101 Ratings
    Mobile Access7.044 Ratings8.6100 Ratings
    Timesheet Tracking7.745 Ratings9.148 Ratings
    Change request and Case Management8.150 Ratings9.558 Ratings
    Budget and Expense Management7.136 Ratings8.442 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Atlassian Jira and Basecamp
    Feature
    Atlassian Jira
    7.7
    41 Ratings
    0% below category average
    Basecamp
    8.0
    42 Ratings
    4% above category average
    Quotes/estimates7.733 Ratings10.030 Ratings
    Invoicing8.225 Ratings10.026 Ratings
    Project & financial reporting7.437 Ratings8.034 Ratings
    Integration with accounting software7.527 Ratings4.028 Ratings
    Best Alternatives
    Atlassian JiraBasecamp
    Small Businesses
    Any.do
    Score8 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    KanbanFlow
    Score7.3 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    Microsoft To Do
    Score7.8 out of 10
    Microsoft To Do
    Score7.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Atlassian JiraBasecamp
    Likelihood to Recommend
    8.3
    (255 ratings)
    10.0
    (150 ratings)
    Likelihood to Renew
    8.8
    (38 ratings)
    10.0
    (26 ratings)
    Usability
    7.8
    (80 ratings)
    9.2
    (20 ratings)
    Availability
    8.0
    (4 ratings)
    10.0
    (5 ratings)
    Performance
    8.0
    (2 ratings)
    7.3
    (4 ratings)
    Support Rating
    8.0
    (24 ratings)
    8.8
    (28 ratings)
    In-Person Training
    8.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    8.0
    (2 ratings)
    5.0
    (1 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    7.7
    (4 ratings)
    Configurability
    8.0
    (1 ratings)
    8.0
    (1 ratings)
    Contract Terms and Pricing Model
    8.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    8.0
    (9 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Atlassian JiraBasecamp
    Likelihood to Recommend
    Atlassian
    Jira facilitates software development, bug tracking, and sprints. It's ideal for structured workflows, issue management, and customer communication. However, more straightforward tools might be more efficient for highly creative, unstructured tasks or tiny, agile teams with quick visual overviews. Jira's complexity can be overkill for basic task lists.
    Incentivized
    Read full review
    37signals
    Basecamp is a wonderful tool for teams of varying degrees of technical knowledge, teams managing lots of different types of "agifall" and waterfall projects, and teams that are remotely distributed. It's probably less useful for more strictly agile-focused development teams, compared to other more flexible software applications like Jira and Asana.
    Incentivized
    Read full review
    Pros
    Atlassian
    • Integration of tools like Bitbucket, Github, etc., has made it easier to track the code changes, pull requests, and branches linked to the respective ticket.
    • The detailed tracking system in JIRA has helped the teams prioritize and understand the project tasks and issues.
    • JIRA's project tracking board helps you keep track of the project, its flow, and expectations in a structured format.
    Incentivized
    Read full review
    37signals
    • Task management - It is very easy to add, organize and discuss tasks within Basecamp's interface.
    • The "Campfire" function is great for communicating when you just have a quick question for someone on the team.
    • Notifications - Basecamp lets you decide how often and about what you'd like to be notified. The ability to respond to messages in Basecamp directly via email saves a lot of time.
    Incentivized
    Read full review
    Cons
    Atlassian
    • The interface is not intuitive to learn for new users
    • JQL is similarly challenging for newbies
    • It's possible to accidentally move issues from one sprint to another without realizing your mistake
    • Certain issue attributes aren't available in certain view (e.g. story points from the epic overview)
    Incentivized
    Read full review
    37signals
    • High Learning Curve. It's true that it can be easy to use, but to use well and effectively takes some time to learn. It's recommended to have an agreed-upon system in your team of what tools to use and when.
    • Notification Overload. If people aren't careful they could send a notification to everyone when only a couple people were meant to be prompted. And since emails are sent by default, you could have your mailbox overloaded with unnecessary updates. This is where it takes a bit of training in your team to have an agreed-upon system.
    • Lack of organization with Archived Projects. I will often need to reference an archived project to make a new one, but there is only a list of archived projects in alphabetical order, with no way to organize by archive date, or even search.
    Incentivized
    Read full review
    Likelihood to Renew
    Atlassian
    This is because Jira Software generates a huge profit for an affordable price. Having a tool that makes team management transparent and effective is very valuable.
    In addition, the renewal of Jira Software and all Atlassian tools is predictable and clear, as the prices are published on the Atlassian website and there is no pyramid of intermediaries.
    Incentivized
    Read full review
    37signals
    When I bring new people onto a project, it's immediately obvious how to use Basecamp. I don't have to worry about teaching them the features or walking them through it, it's just incredibly user-friendly. For this reason, I'll continue to renew my subscription even as new people are brought onto production jobs or the client changes.
    Read full review
    Usability
    Atlassian
    The interface is simple and easy to use if you have some experience with it. Configuration is also logical most of the time. However, less experienced users tend to find themselves lost in some tasks - usually complex project configuration- but sometimes simple things, such as seeing why a user can't move issues in a workflow. Jira configuration requires a good amount of experience - and even experienced users often resort to documentation. It's a tool that's easy to use if you know what you're doing and where to find the proper documentation, but novice users tend to find it challenging.
    Incentivized
    Read full review
    37signals
    It is easy to use, even for clients who have no experience with the platform. It can only get a little cumbersome to ensure that a client can't see certain documents you might want to keep in the Docs & Files folders. And sometimes, getting a client to actually use an unfamiliar platform can be a challenge.
    Incentivized
    Read full review
    Reliability and Availability
    Atlassian
    Did not face any issues and whenever they plan maintanance they update all of us very well in advance also so in that view we are good with the product stability.
    Incentivized
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    37signals
    I've never experienced downtime while using Basecamp, or been unable to access it when I needed it. That's not to say they've never had downtime, but I've been lucky enough not to encounter any, and I work odd hours, including late nights when maintenance is often undertaken.
    Incentivized
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    Performance
    Atlassian
    Performance is really good though it holds lot of data it loads quickly especially search operation also get the results very quickly as needed hence its good
    Incentivized
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    37signals
    No answers on this topic
    Support Rating
    Atlassian
    I have not had a chance to contact JIRA's customer support. It does offer extensive documentation, although it often feels too technical for me. There is also a JIRA training app that lets you take little lessons and quizzes on different areas (e.g., JIRA basics, agile). I did find it a helpful way to teach myself.
    Incentivized
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    37signals
    For the many reasons I've given, Basecamp is a very strong program. There are a few features I can imagine that might make it even better, but I don't have a basis for comparison to be able to say that there is definitely a better one out there. I've noticed that Basecamp has evolved a bit from the time I started using it until now, so that makes me think that the producer of this program values it and believes in continuous improvement. If you could use the features offered by Basecamp, I would think you could use it with confidence.
    Incentivized
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    In-Person Training
    Atlassian
    Had received training from our own internal user so it was good and also very easy to understand topics and many tasks in the UI are self explanatory and we can do by our own
    Incentivized
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    37signals
    No answers on this topic
    Online Training
    Atlassian
    One of their strong points i stheir documentation. Almost all of the basic set up needed within JIRA is available online through atlassian and its easy to find and very precise. The more critical issues need to be addressed as well and hence the rating of 8 instead of a 9.
    Incentivized
    Read full review
    37signals
    No answers on this topic
    Implementation Rating
    Atlassian
    Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
    Incentivized
    Read full review
    37signals
    Decide the process before implementation - i.e. when it's due 8/9 does that mean 8am, noon, 5pm, 11:59pm? Check your to-do list frequently Set-up templates - just not with the dates (they can be funky)
    Read full review
    Alternatives Considered
    Atlassian
    monday.com cannot be integrated with CI/CD tools, whereas Atlassian Jira integrates with CI/CD tools seamlessly. Atlassian Jira has strong Agile and Scrum support. Coming to monday.com, it has basic agile functionality. But Atlassian Jira has a complex UI, and monday.com has an intuitive, drag-and-drop interface. Overall, Atlassian Jira provides features like Agile project management, DevOps integration, and customizable workflows.
    Incentivized
    Read full review
    37signals
    Pretty good, but [Basecamp] has its drawbacks. Honestly I find the interface non-intuitive and sometimes have trouble figuring out how to change the status of a task. Perhaps it has something to do with the way it was originally set up by the admin, but I'm not sure. I liked Jira's drag and drop obvious functionality, but the project management side of the software was lacking. Smartsheet has excellent project management functionality, but the task management isn't as good.
    Incentivized
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    Contract Terms and Pricing Model
    Atlassian
    Product is rellay good but pricing part I am not aware
    Incentivized
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    37signals
    No answers on this topic
    Scalability
    Atlassian
    Atlassian Jira is highly stable and good with its performance and its has all the required scalability features as business needs
    Incentivized
    Read full review
    37signals
    No answers on this topic
    Return on Investment
    Atlassian
    • For our marketing team, Jira Work Management caused us to lose valuable work time due to manual updates that could have been automated.
    • Due to lack of creative review tools within Jira Work Management, our team had to pursue other tools that do not integrate with Jira Work Management, thus creating additional OpEx.
    Incentivized
    Read full review
    37signals
    • It has saved me time when having to get the same message out to multiple restaurants
    • It has helped us make smarter operational decisions because we can all collaborate on an answer in a shorter amount of time (instead of calling a meeting!!!)
    • The calendar function allows us to plot out our marketing agenda for the month and add/change it together as needed. The chef will post his recipe, the managers will cost it out, the social media manager will post pictures on it, and ultimately we will get that information out on an info sheet to the staff by printing the page.
    Incentivized
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    ScreenShots