Atlassian Jira is a project management tool, featuring an interactive timeline for mapping work items, dependencies, and releases, Scrum boards for agile teams, and out-of-the-box reports and dashboards.
$9
per month per user
Smartsheet
Score8.3 out of 10
N/A
Smartsheet is an online project management and collaboration tool. It includes automated alerts, instantaneous updating and sharing across team members, resource management, nested tasks organized in a hierarchy, a Gantt chart view, exportable and automated reports, and integration with email.
$12
per month per user (up to 10 users)
Pricing
Atlassian Jira
Smartsheet
Editions & Modules
Standard
$9
per month per user
Premium
$17
per month per user
Enterprise
Contact Sales
per year
Pro
$12
per month per user (up to 10 users)
Business
$24
per month per user (3 user minimum)
Enterprise
Contact Sales
Advanced Work Management
Contact Sales
Offerings
Pricing Offerings
Atlassian Jira
Smartsheet
Free Trial
Yes
Yes
Free/Freemium Version
Yes
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
Higher volume teams may qualify buyers for a discount.
A discount is offered for annual billing.
More Pricing Information
Community Pulse
Atlassian Jira
Smartsheet
Considered Both Products
Atlassian
Verified User
Chose Atlassian Jira
We've used a variety of tools for project/work tracking and Jira seems to be the most detailed one that allowed cross-functional collaboration between product, dev, ux, and other key stakeholders. It also allows users to be tagged in work and asynchronously share documentation …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Marketing Operations Specialist at TIBCO Software Inc. (Computer Software, 1001-5000 employees)
Chose Atlassian Jira
JIRA support has been incredibly helpful with any issues that have come up, from technical glitches (few and far between) and increasing user knowledge of the capability of JIRA. The capabilities of JIRA are endless and can be adapted to fit nearly any organizations individual …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Atlassian Jira
I wasn't the decisionmaker but knew JIRA was the latest in database technology and was glad to everyday user experience with its functionality and capabilities. Several industries and large organizations have chosen JIRA but again, it depends on how strong and aware your …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Project associate in Information Technology at Q solutions (Information Technology & Services, 11-50 employees)
Chose Smartsheet
Smartsheet is user friendly with easy to use templates as compared to Microsoft Project. Other thing is collaboration which cannot be achieved in Microsoft Project. Smartsheet has different types of pricing for different types of users but Microsoft Project only offers …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Quality Assurance Analyst in Quality Assurance at Precision NanoSystems Inc. (Biotechnology, 51-200 employees)
Chose Smartsheet
Jira is better on user interface and task tracking. However the dashboard isn't as versatile as on Smartsheet. That being said, it takes maintenance to keep the Smartsheet dashboard updated regularly (not automated).
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Business Developer & Key Account Manager in Sales at C&W Business (Information Technology & Services, 1001-5000 employees)
Chose Smartsheet
Smartsheet enable users to build the more custom solutions that can include workflows, reports, dashboards, sheet data, reminders, etc. It allows to create the most complete reports and have available thousand of already built solutions on the Solution Center. Also, has the …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Smartsheet
Jira and Redmine are much more robust and technologically advanced project management solutions. I enjoy using either when managing a very large project. However, I prefer to use Smartsheet for my smaller to medium sized projects. As for Google Drive - I would say that Google …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Product Development Lead in Product Management at AT&T (Telecommunications, 10,001+ employees)
Chose Smartsheet
Smartsheet makes it simple to plan and budget on projects, streamline business workflows and improve overall customer service. The pricing plans are affordable and businesses that implement Smartsheet enjoy tremendous long-term value. Employee work performance is boosted and …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Customer Account Manager in Corporate at Quad (Printing, 10,001+ employees)
Chose Smartsheet
Smartsheet is a unique data and project management collaboration tool that sets itself apart from its competitors. Teams have the ability to create extremely customized dashboards that have data flowing to and from multiple worksheets and workspaces. Smartsheet has the ability …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Smartsheet
It does some things better and other things worse than all these products but what it does the best is balancing features across all these tools. I think it's unrealistic to expect a usable product that offers all the features our end users would need since this is meant to be …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Smartsheet
Ultimately, Smartsheet was a middle ground between Jama (cumbersome and not very user friendly) and Trello (simple, pretty, easy to use, but less functionality). Smartsheet could be used successfully in more scenarios. Also, it has a card-view that looks like Trello anyways, …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Product Manager in Information Technology at Marriott (Information Technology & Services, 10,001+ employees)
Chose Smartsheet
I think they serve completely different purposes. Smartsheet is a high level, consistent reporting tool. Microsoft Project has more auto features and allows for more details.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Smartsheet
Smartsheet is way more comfortable to use and understand. Much better at collaboration. Smartsheet users can get up and running a lot more quickly with little training needed. On the other hand, Microsoft Project is an advanced tool with a deep set of features. It requires …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Smartsheet
JIRA is better suited for larger-scale projects but that's about all it does. Smartsheet adds more of Excel on the web feature too.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Marketing Operations in Marketing at Impartner Software (Computer Software, 51-200 employees)
Chose Smartsheet
Smartsheet is very robust, and allows much more customization. It is not as user friendly, and takes more time to understand and get used to. Smartsheet integrates with just about all of these other tools. One of the best things about Smartsheet is that it can integrate with …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Digital Asset Management and Licensing Resource in Product Management at BVK (Marketing and Advertising, 201-500 employees)
Chose Smartsheet
Which software we use for project management is often determined by the team we interact with or the client's choices. I prefer Smartsheet for process management due to the ease of setting up alerts and attaching necessary documentation. It was also fairly easy to set up and …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Senior Client Success Manager in Customer Service at Bloomfire (Computer Software, 11-50 employees)
Chose Smartsheet
It matches other platforms when it comes to overall project management needs. Permissioning and ways that you can limit access help, but its flexibility when it comes to using different types of overall project management really put it over the top. Being able to not use a …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Digital Marketing Manager in Marketing at Carl Zeiss Meditec AG (Computer Software, 501-1000 employees)
Chose Smartsheet
Smarsheet was cheaper. JIRA is really expensive compared to Smartsheet. Smartsheet is also not just a checklist. Asana to me is just a checklist, which sometimes is not useful at all in project management. I call it an Excel++. You can use it the same as Excel and also make …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Senior Manager Digital Program Management in Product Management at Marriott InternationL (Hospitality, 10,001+ employees)
Chose Smartsheet
Depending on your use of the software Smartsheet may be the perfect choice for you. If you use a Mac forget about MS Project because it does not support Mac. If you need for real-time collaboration Smartsheet excels at that. Smartsheet also supports sheets way beyond project …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Systems Software Engineer in Information Technology at Brighten A Soul Foundation (Hospitality, 51-200 employees)
Chose Smartsheet
Considering the fact that the organization does not use email services, Google Sheets cannot guarantee high-level security for our files. Also, there are some other features offered by Smartsheet that are not offered by Google Sheets, such as attaching files to sheets.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Software Engineer in Information Technology at StileCreations (Computer Software, 51-200 employees)
Chose Smartsheet
This item is an extraordinary option to Microsoft Project, and better from numerous points of view. Simpler to utilize and increasingly adaptable. We likewise use JIRA for IT anticipates and keeping in mind that I see the similitudes. I think for Agile or Waterfall, JIRA may …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Senior Project Manager (SAP) in Information Technology at Nielsen (Information Services, 10,001+ employees)
Chose Smartsheet
MS Project: Desktop standalone mostly, no online collaboration with other users, other functions are great.
IRA: Too complicated with too many options and functions with apps, not easy to have a whole picture of projects. It's too difficult of a web UI to enter or update data …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Smartsheet
We do not use Gmail as our company email service, so Google Sheets does not offer the same level of file security as Smartsheet. Smartsheet offers other features that Google Sheets does not, such as attaching files to a sheet. Although Google Sheets has a more modern look to …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
HRIS Manager in Human Resources at Penske Truck Leasing (Transportation/Trucking/Railroad, 10,001+ employees)
Chose Smartsheet
This product is a great alternative to Microsoft Project, and better in many ways. Easier to use and more flexible. We also use JIRA for IT projects and while I see the similarities. I think for Agile or Waterfall, JIRA may have the edge as it was designed specifically for …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Project Management Consultant in Information Technology at 6D Global Technologies, Inc. | NASDAQ: SIXD (Information Technology and Services, 51-200 employees)
Chose Smartsheet
Sheets by Google lacks the super-useful premade templates and locks people into using their Gmail addresses.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Jira facilitates software development, bug tracking, and sprints. It's ideal for structured workflows, issue management, and customer communication. However, more straightforward tools might be more efficient for highly creative, unstructured tasks or tiny, agile teams with quick visual overviews. Jira's complexity can be overkill for basic task lists.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Smartsheet shines for collaboration. When you have multiple people involved with planning events Smartsheet makes it easy to share and collaborate. For instance, multiple people can be in Smartsheet working at the same time. Also setting permissions for exactly those who need to know is quite easy with Smartsheet. For data analytics and general spreadsheet purposes Excel is better but for project management and event planning Smartsheet is superior
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Integration of tools like Bitbucket, Github, etc., has made it easier to track the code changes, pull requests, and branches linked to the respective ticket.
The detailed tracking system in JIRA has helped the teams prioritize and understand the project tasks and issues.
JIRA's project tracking board helps you keep track of the project, its flow, and expectations in a structured format.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Its hard to overstate the value of familiarity. Being able to use a tool that has some familiarity takes away the time needed to train and orient employees on a new tool and allows an organization to hit the ground running.
Smartsheet covers most of the basics of a project management tool, the usual tasks, milestones and project viewing options.
For data viewing, you get multiple data viewing options including a calendar view (good for marketing teams and those who work around scheduling), Kanban, Gaant etc
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Smartsheet set up is similar to Excel, yet when you upload an Excel file, things like conditional formatting are lost. Smartsheet has its own conditional formatting, and you have to reinstate the rules. It would be great if those would apply automatically once a file is uploaded
Some Smartsheet management and access rules can take some tweaking to work properly. This may be a case of offering more info to admins so they can apply these better and with more efficiency
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
This is because Jira Software generates a huge profit for an affordable price. Having a tool that makes team management transparent and effective is very valuable.
In addition, the renewal of Jira Software and all Atlassian tools is predictable and clear, as the prices are published on the Atlassian website and there is no pyramid of intermediaries.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
It definitely meets our needs as far as organizing and archiving our tasks and files. As we train more staff to view it, I see opportunities for more improvement, which I am sure this program can handle. I look forward to seeing continued improvement from Smartsheet on their capabilities and functionality.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The interface is simple and easy to use if you have some experience with it. Configuration is also logical most of the time. However, less experienced users tend to find themselves lost in some tasks - usually complex project configuration- but sometimes simple things, such as seeing why a user can't move issues in a workflow. Jira configuration requires a good amount of experience - and even experienced users often resort to documentation. It's a tool that's easy to use if you know what you're doing and where to find the proper documentation, but novice users tend to find it challenging.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Smartsheet is very easy to learn. However, while I have been able to pick it easily, Microsoft Excel and Project super users that I have trained on Smartsheet get bogged down in the differences and can find it frustrating. Explaining the differences ahead of time and why Smartsheet is being chosen instead of a different software seems to counteract those reactions
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Did not face any issues and whenever they plan maintanance they update all of us very well in advance also so in that view we are good with the product stability.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Performance is really good though it holds lot of data it loads quickly especially search operation also get the results very quickly as needed hence its good
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I have not had a chance to contact JIRA's customer support. It does offer extensive documentation, although it often feels too technical for me. There is also a JIRA training app that lets you take little lessons and quizzes on different areas (e.g., JIRA basics, agile). I did find it a helpful way to teach myself.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I give this rating because it fills a niche in the market. MS Project scares many away from proper task management but there are limited tools our there, especially cloud-based that are mobile-friendly. Smartsheet fills this market gap, especially for small to medium-sized businesses. IT is not fair to compare it to MS Project, but fairer to see what gaps it fills.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Had received training from our own internal user so it was good and also very easy to understand topics and many tasks in the UI are self explanatory and we can do by our own
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
One of their strong points i stheir documentation. Almost all of the basic set up needed within JIRA is available online through atlassian and its easy to find and very precise. The more critical issues need to be addressed as well and hence the rating of 8 instead of a 9.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
It's absolutely paramount to take a few minutes to actually play with the software. It's nearly impossible to do anything wrong or make a mistake which cannot be fixed easily. Under the help menu is Live Training option. After you familiarize yourself with the commands, watch the live training for some in depth understanding of how to make the software fit your needs perfectly.
monday.com cannot be integrated with CI/CD tools, whereas Atlassian Jira integrates with CI/CD tools seamlessly. Atlassian Jira has strong Agile and Scrum support. Coming to monday.com, it has basic agile functionality. But Atlassian Jira has a complex UI, and monday.com has an intuitive, drag-and-drop interface. Overall, Atlassian Jira provides features like Agile project management, DevOps integration, and customizable workflows.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Jira and Redmine are much more robust and technologically advanced project management solutions. I enjoy using either when managing a very large project. However, I prefer to use Smartsheet for my smaller to medium sized projects. As for Google Drive - I would say that Google sheets and Smartsheet are almost identical in my opinion when it comes to functionality. Personally I prefer to manage smaller projects via Google Drive, but it is a personal preference!
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
For our marketing team, Jira Work Management caused us to lose valuable work time due to manual updates that could have been automated.
Due to lack of creative review tools within Jira Work Management, our team had to pursue other tools that do not integrate with Jira Work Management, thus creating additional OpEx.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
