| Product | Rating | Most Used By | Product Summary | Starting Price |
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 BigCommerce | Score7.5 out of 10 | Small Businesses (1-50 employees) | BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion. | $39 per month |
 Drupal | Score7.1 out of 10 | N/A | Drupal is a free, open-source content management system written in PHP that competes primarily with Joomla and Plone. The standard release of Drupal, known as Drupal core, contains basic features such as account and menu management, RSS feeds, page layout customization, and system administration. | N/A |
 WordPress | Score8.7 out of 10 | N/A | Wordpress is an open-source publishing platform popular with bloggers, and a content management system, known for its simplicity and modifiability. Websites may host their own blogging communities, controlling and moderating content from a single dashboard. | $3 per month 6 GB storage |
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| Entry-level Setup Fee | No setup fee | No setup fee | No setup fee | |||||||||||||||||||||
| Additional Details | A discount is offered for annual billing. | — | Pricing for Business and Commerce plans vary on number of GB. | |||||||||||||||||||||
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| BigCommerce | Drupal | WordPress | |
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| Considered Multiple Products | Chose BigCommerce Bigcommerce provide better security than WordPress , and live support is also avilable. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose BigCommerce Incentivized Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose BigCommerce Most reliable and robust e-commerce solution for the price. Easy to learn and to continue to use. Great user and customer management. Product capabilities are way better than the competition. It doesn't take a long time to onboard an entire business' inventory and get to … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose BigCommerce When compared to WordPress, BigCommerce does a pretty great job at allowing their customers to add a LOT of products and organize them in clear, easy-to-understand ways. By organizing by category or type of product, we can make sure our own customers can find what they need … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose BigCommerce Incentivized Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose BigCommerce Incentivized Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose BigCommerce We think BigCommerce offers some pretty distinct advantages over word press. It is all built like one, and very functional versus WP. With WP you are often cobbling together a lot of plugins. If you are a programmer with experience with WordPress you will probably be fine, but … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose BigCommerce Incentivized Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose BigCommerce Incentivized Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose BigCommerce Incentivized Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose BigCommerce I prefer the flexibility of WooCommerce. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose BigCommerce BigCommerce simply blows them out of the water. Magento took a nosedive in security and reliability, and their support team "assured" us the issue was fixed on 3 separate occasions. BigCommerce took the opportunity to be crystal clear about how they manage and store our server … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose BigCommerce BigCommerce gave us room to grow. It seemed to offer options further than we would have had [an] interest in going. The list/choices of apps were great. I do not know if the individuals who wrote the 3rd party apps were vetted, it really felt like they were. They know … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose BigCommerce We chose BigCommerce for features, usability, scalability, customization and price. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose BigCommerce BigCommerce was easier to set up with templates that could be customized. BigCommerce helped with onboarding. Customer support is excellent, in the US, and very well trained. The cost was comparable for the service I received. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose BigCommerce Other products I looked into either required too much expert coding to set up a website, or they were too simple and did not allow bulk product imports via flat file. BigCommerce fills the space between enterprise level and very small business well. It's a great platform for … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose BigCommerce From a B2B perspective, BigCommerce wins when compared to any other competitor. The functionality you get for the pro package vs any other platform is astounding. When pricing out Shopify the comparable solution would cost us close to 2000 CAD a month vs BigCommerce $79 pro … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose BigCommerce We decided on Big Commerce because it was something I've used previously while working with another vendor. I liked the all in one solution compared to some of the piecemeal integrations I've used in the past. Due to being related to the cannabis industry, it narrowed my … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info | Chose Drupal Incentivized Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Drupal I inherited Drupal from a developer who made the website for our nonprofit many years ago. It was increasingly obvious that it wasn't a fit for our organization, which has multiple staff and volunteers who need to edit or update the website but don't have coding experience. Wix … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Drupal WordPress for sure has a bigger community, a lot of paid extensions which sometimes is easier to purchase and get started, a lot of pre-designed templates to get you going, but nowadays with the scale of the projects we've been working with, and the need for custom-tailored … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Drupal Incentivized Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Drupal We have used many content management systems — WordPress, Wix, Squarespace, ExpressionEngine, and more. Drupal is more powerful and flexible than most. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Drupal Incentivized Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Drupal Security-wise and traffic-wise Drupal is built to handle a lot. While the other platforms mentioned ( mainly WordPress ) are great and have a large community, I would only use Drupal for an Enterprise level platform to build a website on. I first learned about Drupal about 10 … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Drupal I selected Drupal because of the simplicity upon going live. "Simple" is not the word I would use prior to the site going live though. I have used Jumla (which I believe was part of Drupal as one CMS about 12 or 15 years ago). Jumla is almost identical in capabilities to … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Drupal Incentivized Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Drupal I've used Squarespace and WordPress for other businesses, and Drupal was honestly selected due to cost. It does a good job of scaling across our organization - and many units have benefited from having a space to provide content. Squarespace is more modern, and WordPress may … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Drupal Drupal has strong role-based permissions for users, powerful content blocks for editing, and granular customizing options in their views. For a company or organization requiring a lot of customization, Drupal can be a really powerful tool. However, Drupal does require … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Drupal Vastly different interfaces, but Drupal had superior security features when we established our site. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Drupal Drupal excels at allowing seasoned programmers to really get creative with marketing initiatives in terms of working with a theme and the core code. That being said, it is definitely much more challenging for average developers and front-end builders to use, especially at … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Drupal Drupal can be more complex to learn, but it offers a much wider range of applications. Drupal’s front and backend can be customized from design to functionality to allow for a wide range of uses. If someone wants to create something more complex than a simple site or blog, … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Drupal Drupal requires less to no coding abilities to spin up sites. Even if someone is preparing to develop sites that require technical know how then Drupal provides role based systems to seperate developers from content writers. Drupal 8 and 9 now have a vast array of plugins. Now … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Drupal Drupal is really the only well-supported open-source CMS that is designed for large, data-rich websites. There just really weren't any good alternatives. There are plenty of CMSs that excel at small to medium-sized websites. But for a large website with lots of structured data, … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Drupal Although Drupal is not the most used, it has great performance and is more used in professional projects. It allows us to expand without starting from scratch. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Drupal Drupal is certainly a more complex animal, comparatively. But its power lies in its flexibility, extensibility, and stability. And the API is fantastic. There's really nothing else like it. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info | Chose WordPress There are no other site builders/platforms that stand up to the ease and versatility (heavy custom coding and customizations included) as Wordpress. Drupal is clunky and outdated, as is Joomla, and while Wix or Squarespace may be sufficient for someone with very low web needs, … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose WordPress Incentivized Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose WordPress WordPress is more flexible and/or easier to use than the platforms above. While Wix and Squarespace are good for non-developers, and Drupal is good only for developers, WordPress can work well for both the end user, the viewer, and the developer. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose WordPress Incentivized Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose WordPress The almost unlimited functionality provided in WordPress is versatile and its ability to self host your own installation makes it less likely to get locked into a service provider. For example, other CMS like Wix and those provided by many hosting companies effectively lock you … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose WordPress Incentivized Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose WordPress We made an agency decision many years ago to get on the Wordpress train and stay on it. We didn't want to try and manage multiple web platforms. At the time, Wordpress wasn't the most developer-friendly choice but it was starting to inch ahead in popularity. So we selected … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose WordPress The two other open source tools, Joomla! and Drupal, were at one time comparable to WordPress but have since been left behind as WP has more developers working on it. Wix, Weebly, and Squarespace are all great platforms for small companies who don't want to spend any attention … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose WordPress Incentivized Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose WordPress We've tried a decent variety of other platforms throughout the years, and all-in-all we still consistently use WordPress for all kinds of business solutions. We have found while others excel in specific areas, WordPress excels in almost every area pound for pound. We highly … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose WordPress WordPress relatively easy to use, especially for beginners, with an intuitive UI. WordPress has a massive user base, extensive plugin library, and support forums, making it easier to find solutions to problems or get assistance, if we stuck anywhere during the setup of website. … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose WordPress WordPress is by far the best website CMS available on the market. It is an open-source free solution with endless possibilities of websites that you can build. You don't need to be a developer to build a site, but there are options to use code to take your website to the next … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose WordPress I prefer Wordpress because it is open source and has a huge community of users and developers. So it is incredibly flexible already because of the plugins available, and it can be further customized to any extent by readily available developer talent. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose WordPress In my opinion, WordPress has the best documentation compared to the rest. If the built-in functionality is not enough, WordPress has a great variety of plugins, which is not always the same for competitors. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose WordPress WordPress is perhaps the best developed and most active community simply for its sheer size. It is extendable and has plentiful existing extensions. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose WordPress WordPress support and breadth of use is unmatched. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
| Key User Insights | |||
| Would buy again | |||
85% Would buy again 73 Answers | 76% Would buy again 13 Answers | 95% Would buy again 108 Answers | |
| Delivers good value for the price | |||
85% Delivers good value for the price 71 Answers | 88% Delivers good value for the price 14 Answers | 98% Delivers good value for the price 109 Answers | |
| Happy with the feature set | |||
87% Happy with the feature set 75 Answers | 76% Happy with the feature set 13 Answers | 96% Happy with the feature set 109 Answers | |
| Lived up to sales and marketing promises | |||
87% Lived up to sales and marketing promises 61 Answers | 92% Lived up to sales and marketing promises 12 Answers | 96% Lived up to sales and marketing promises 95 Answers | |
| Implementation went as expected | |||
88% Implementation went as expected 64 Answers | 87% Implementation went as expected 13 Answers | 95% Implementation went as expected 100 Answers | |
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| Small Businesses |  Ecwid by Lightspeed Score10 out of 10 |  Umbraco CMS Score7 out of 10 | Umbraco CMS Score7 out of 10 |
| Medium-sized Companies |  Shopify Score8.7 out of 10 |  Square Online Score7.7 out of 10 | Square Online Score7.7 out of 10 |
| Enterprises |  IBM Digital Commerce Score9 out of 10 |  RWS Tridion Sites Score9 out of 10 | RWS Tridion Sites Score9 out of 10 |
| All Alternatives | View all alternatives | View all alternatives | View all alternatives |
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| Likelihood to Recommend | 7.4 | 6.8 | 8.6 |
| Likelihood to Renew | 10.0 | 1.0 | 3.7 |
| Usability | 10.0 | 6.9 | 8.1 |
| Availability | 8.2 | 9.7 | 9.5 |
| Performance | 8.2 | 8.9 | 8.6 |
| Support Rating | 10.0 | 1.0 | 10.0 |
| In-Person Training | - | 8.0 | 7.0 |
| Online Training | 8.2 | 6.0 | 10.0 |
| Implementation Rating | 9.1 | 5.1 | 9.0 |
| Configurability | 8.2 | - | 10.0 |
| Ease of integration | 8.2 | 9.0 | 8.0 |
| Product Scalability | 7.3 | 8.0 | 10.0 |
| Vendor post-sale | 8.2 | - | 10.0 |
| Vendor pre-sale | 9.1 | - | 10.0 |
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