Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Bloomfire
Score 8.4 out of 10
Enterprise companies (1,001+ employees)
Bloomfire provides knowledge engagement, aiming to deliver an experience that connects teams and individuals with the information they need to excel at their jobs. Their cloud-based knowledge engagement platform aims to give people one centralized, searchable place to engage with shared knowledge and grow their organization's collective intelligence.
$25
per month
Spike
Score 4.0 out of 10
N/A
Spike, from the company of the same name in Herzelia, bring communication -- emails, chats, calls, team collaborations, tasks, voice notes -- to one place. presented as a productivity and messaging app, but easier, from an inbox.
$4
per month billed annually per member
Webex App
Score 8.5 out of 10
N/A
The Webex App brings together Webex Calling, Meetings, and Messaging into a single application, fostering collaboration and unlocking more productive ways to work.
$0
user/month
Pricing
BloomfireSpikeWebex App
Editions & Modules
Basic
$25.00
per month
Starter
$0
Teamspace - Team
$4
per month billed annually per member
Teamspace - Team
$5
per month per member
Email App - Pro
$5
per month billed annually per member
Teamspace - Business
$8
per month billed annually per member
Email App - Pro
$8
per month per member
Teamspace - Business
$10
per month per member
Email App - Ultimate
$10
per month billed annually per member
Email App - Ultimate
$16
per month per member
Basic Plan
$0.00
user/month
Meet Plan
$13.50
user/month
Meet + Call Plan
$25.00
user/month
Enterprise Plan
Contact Sales
Offerings
Pricing Offerings
BloomfireSpikeWebex App
Free Trial
NoNoYes
Free/Freemium Version
NoYesYes
Premium Consulting/Integration Services
YesNoYes
Entry-level Setup Fee$25 No setup feeOptional
Additional Details
More Pricing Information
Community Pulse
BloomfireSpikeWebex App
Features
BloomfireSpikeWebex App
Project Management
Comparison of Project Management features of Product A and Product B
Bloomfire
-
Ratings
Spike
8.9
3 Ratings
13% above category average
Webex App
8.0
622 Ratings
3% above category average
Task Management00 Ratings9.03 Ratings7.7353 Ratings
Gantt Charts00 Ratings9.03 Ratings7.2167 Ratings
Scheduling00 Ratings9.03 Ratings8.6488 Ratings
Workflow Automation00 Ratings9.52 Ratings7.9239 Ratings
Mobile Access00 Ratings7.63 Ratings8.6585 Ratings
Search00 Ratings8.63 Ratings8.0498 Ratings
Visual planning tools00 Ratings9.52 Ratings8.1271 Ratings
Communication
Comparison of Communication features of Product A and Product B
Bloomfire
-
Ratings
Spike
8.5
3 Ratings
6% above category average
Webex App
7.7
665 Ratings
4% below category average
Chat00 Ratings10.03 Ratings8.9655 Ratings
Notifications00 Ratings10.03 Ratings8.5646 Ratings
Discussions00 Ratings8.03 Ratings8.4598 Ratings
Surveys00 Ratings7.52 Ratings7.9337 Ratings
Internal knowledgebase00 Ratings8.52 Ratings8.1301 Ratings
Integrates with GoToMeeting00 Ratings6.52 Ratings8.5152 Ratings
Integrates with Gmail and Google Hangouts00 Ratings8.52 Ratings2.2175 Ratings
Integrates with Outlook00 Ratings8.73 Ratings8.9381 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Bloomfire
-
Ratings
Spike
8.5
3 Ratings
6% above category average
Webex App
7.9
575 Ratings
2% below category average
Versioning00 Ratings8.73 Ratings8.0349 Ratings
Video files00 Ratings8.33 Ratings8.3496 Ratings
Audio files00 Ratings9.03 Ratings8.5495 Ratings
Document collaboration00 Ratings8.73 Ratings8.3461 Ratings
Access control00 Ratings9.02 Ratings8.1364 Ratings
Advanced security features00 Ratings8.73 Ratings8.6377 Ratings
Integrates with Google Drive00 Ratings8.02 Ratings4.7171 Ratings
Device sync00 Ratings8.03 Ratings8.5351 Ratings
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User Ratings
BloomfireSpikeWebex App
Likelihood to Recommend
9.2
(174 ratings)
9.3
(3 ratings)
8.5
(711 ratings)
Likelihood to Renew
8.0
(5 ratings)
-
(0 ratings)
8.4
(34 ratings)
Usability
9.0
(14 ratings)
-
(0 ratings)
8.5
(390 ratings)
Availability
-
(0 ratings)
-
(0 ratings)
9.1
(12 ratings)
Performance
-
(0 ratings)
-
(0 ratings)
6.7
(11 ratings)
Support Rating
9.0
(15 ratings)
-
(0 ratings)
8.7
(395 ratings)
In-Person Training
-
(0 ratings)
-
(0 ratings)
9.0
(4 ratings)
Online Training
-
(0 ratings)
-
(0 ratings)
8.5
(6 ratings)
Implementation Rating
-
(0 ratings)
-
(0 ratings)
6.8
(15 ratings)
Configurability
-
(0 ratings)
-
(0 ratings)
7.1
(14 ratings)
Ease of integration
-
(0 ratings)
-
(0 ratings)
8.5
(11 ratings)
Product Scalability
-
(0 ratings)
-
(0 ratings)
7.6
(11 ratings)
Vendor post-sale
-
(0 ratings)
-
(0 ratings)
8.6
(10 ratings)
Vendor pre-sale
-
(0 ratings)
-
(0 ratings)
8.6
(12 ratings)
User Testimonials
BloomfireSpikeWebex App
Likelihood to Recommend
Bloomfire
Ad testing:
  • PTS: needed to bring a new senior marketing team member up to speed on how we got to our current TV campaign
  • Solution: Series featuring consumer insights, why specific spokesperson, agency brief, the entire creative process - scrips, animatics, rough cuts, feedback, and testing at each step. Including the actual creative from each step.
  • Total time to build: 1 hour
Concept testing:
  • PTS: things get lost, findable but version control
  • Solution: everything in one placeConcepts, testing, IHUTs, verbatims, videos with transcripts. Reduces the possibility of missing something, helps with any builds (reuse), but gives us a the chance to dig deeper. Example: search on terms like "indulgent", or "crispy" or "share" much faster
  • Total time to build: 1 hour
Read full review
Spike
Spike makes it simple to remain in touch with your peers and teams. It is simple, and searching for team members in the search tab is quick. Moreover, this tool makes screen sharing easier for presentations. The software is incredibly user-friendly and simple to use. Spike's versatility is enhanced via instant texting through this app. The visual and audio call quality is outstanding. Except for cloud storage, Spike does not connect with other applications. While there is a solid rationale for this, since everything - calendar, notes, tasks, team communication - can be made in the app, it loses some value if you prefer, for example, Microsoft To-Do and OneNote or Google Projects and Keep to organize your tasks and notes. I'd like to see a less costly email, calendar, and contacts-only subscription for solitary users.
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Cisco
It can be useful for organizations which uses hybrid and work from home model. By using this application we can seamlessly connect with each and every person in the organization. Used to conduct meetings about progress of project and can be able to present our data to others by screensharing option.
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Pros
Bloomfire
  • Quickly reach out to whatever employee segment you want to reach by posting a topic and it will send a notification to everyone in that group with a link to the posting.
  • Bloomfire saves all of the previous posts so in your free time you can go to the site, and explore the various range of topics others have posted. The information on there will only be as good as the person posting it, but it will be people within your company and industry posting it. So it will always be helpful.
  • Bloomfire is a place to be noticed by your peers. Have a great topic you want to express, my company allows all to post there as long as we keep it professional. So you can share your ideas or experiences in a safe and productive manner. But we do have some fun on there too!
Read full review
Spike
  • There is an uniform experience because it consolidates email accounts.
  • Spike's chat-like interface is its main selling feature.
  • Files may be easily shared by connecting to cloud services.
Read full review
Cisco
  • The online meeting within the internal team using Webex App is always a good experience as it helps well in sharing screen, and any content for that matter.
  • It helps in arranging online interviews and it is also very good experience using the web version of Webex App.
  • It also helps in arranging online training sessions and webinars which generally involve huge number of participants generally over 200+ participants and Webex App handles it very well.
Read full review
Cons
Bloomfire
  • I would recommend adding a feature to combine different posts/series by job title (so in addition to the Revenue Ops category, there could be a structured walkthrough for Revenue Manager).
  • Live Q+A sessions for group onboarding initiatives.
  • Ability to label bookmarks by priority/job type.
Read full review
Spike
  • I wish the calendar was more robust and provided a comprehensive look. I'd also want to have multiple windows open.
  • The inability to sync settings across devices. Configuring several devices with the same settings takes effort, particularly when it comes to custom IMAP.
  • Email Signature in HTML is still not taught as the capability, which I'd love to see.
Read full review
Cisco
  • Compared to zoom, I think the user experience is not as good.
  • I am not familiar with more detailed options; maybe they are too hidden: how do I integrate Slido better?
  • Not a fan of a mobile app. Maybe needs some improvement.
Read full review
Likelihood to Renew
Bloomfire
Most likely we will renew, our team needs a refresher on possible opportunities to advance our usage and learning of opportunities to move this answer to a 10, can't live without it.
Read full review
Spike
No answers on this topic
Cisco
While Webex has strong adoption on the administrative side, the LTI tool for Webex is lacking some important support for teaching and learning. Therefore, faculty do not see much value in Webex and prefer to use other tools that are easier to access and more likely to benefit their students within the LMS. Webex has not been the easiest to work with for identifying pedagogical roadmap improvements, especially compared to competitors who work closely in the education space
Read full review
Usability
Bloomfire
Bloomfire is an easy-to-use platform for posting information and asking questions of my peers. It also has a user-friendly search capability. Yet like any other CMS, the secret to success rests in such items as the ability to use metadata to tag content or posts, and Bloomfire provides a wide range of options to make posting content and subsequently searching for it.
Read full review
Spike
No answers on this topic
Cisco
Webex is quite usable, and it is, in fact very easy to use as well. You don't need a lot of documentation to learn how to use the app as it's mostly self-explanatory. The user interface is easy on the eyes, and people can see buttons without issues. Overall, WebEx's front-end design is great and I don't have much issue with it.
Read full review
Reliability and Availability
Bloomfire
No answers on this topic
Spike
No answers on this topic
Cisco
I would say every time I open it, it is there, there are times that our users have to sign out and back in to get it to work or even do a full exit as the app will disconnect from the controlling the desk phone, but some easy steps to sign-out or fully exit the app gets the user back up and running quickly.
Read full review
Performance
Bloomfire
No answers on this topic
Spike
No answers on this topic
Cisco
On standalone it works fine, it used to consume a considerable amount of system resources in the past, but with updates and upgrades, this has improved quite a lot. As far as integrations with other systems, we have not come across any critical issues with the app.
Read full review
Support Rating
Bloomfire
I have not needed to pose questions to the support team yet, as it is a very simple piece of software to use, however, its help documents and the bot ready to answer questions let me know I am in good hands. The help center could load a little quicker, but that's my only complaint.
Read full review
Spike
No answers on this topic
Cisco
Talking about Webex App technical support is talking about the quality because they are always attentive and willing to attend to our needs, and the response is immediate; every time we have needed help to solve a problem or find out a function, they have not responded quickly, Cisco has always been characterized by being efficient and deserving 10 points.
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In-Person Training
Bloomfire
No answers on this topic
Spike
No answers on this topic
Cisco
I am very satisfied with my experience with Webex App in online training. The creation of the event is very easy with the possibility of scheduling it in advance. The management of participants, organizers, and animators is complete. The invitations are automated and by simply using emails we can create all the schedules of the training session
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Online Training
Bloomfire
No answers on this topic
Spike
No answers on this topic
Cisco
I would rate the online training 8/10. It provided clear and well-structured content, making it easy to understand the core features of Webex. However, I believe it could have been more interactive, with practical exercises or real-life scenarios to enhance user engagement. More advanced topics or troubleshooting guides could also be helpful for deeper learning.
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Implementation Rating
Bloomfire
No answers on this topic
Spike
No answers on this topic
Cisco
There was quite a bit of back and forth with TAC and Cisco Reps to get it fully up and running but we did get there. Some of which had to do with documentation was not fully understandable. But with Cisco TAC we were able to get fully up and running.
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Alternatives Considered
Bloomfire
I like Bloomfire because it is more concise with the work I do whereas Google search engine would provide broader information. It has just been so user-friendly, and easier to use [than] I could have imagined. I would use this program over any other that I have tried in the past.
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Spike
The first one to use after google calendar is spike, after all the features that I've already mentioned,like the possibility to send a voice message, videos,photos etc... And the possibility to chat in real time and a good organization and planification and the priority feature is my favorite
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Cisco
Microsoft Teams, while being built for more file sharing, completely misses the mark. I prefer Webex App which focuses on being a great chat tool, rather than trying to become something it is not. Slack is preferred over Webex App, but just barely, and it is only because Slack has a slightly more intuitive group discussion function.
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Scalability
Bloomfire
No answers on this topic
Spike
No answers on this topic
Cisco
Once everything is in place on the back end getting Webex on a user's PC is now very easy and with single sign-on, users are able to sign in without having to remember another password. Just make sure you have all the user settings in CUCM, CUC set right, and that they have the needed licenses in Webex Control Hub.
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Return on Investment
Bloomfire
  • Feedback from users in being able to perform transactions for members has greatly improved.
  • There has been an increase in engagement of material presented in posts by learners in training classes.
  • Reps and agents say they feel confident they can easily locate information if ever there is a need on the front line.
Read full review
Spike
  • However, the app is too tiny to accurately quantify its return on investment (ROI).
  • Multiple times, I've gotten to zero emails in my inbox.
  • It was easy to communicate without exchanging long texts.
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Cisco
  • Comfort in switching multiple OS platforms, when there is similar UI design.
  • HD video quality and HD screen share, make up presentations look more professional and standardized.
  • Less call/meeting drops as seen in other platforms applications.
  • Builds a level of trust, when we connect on Cisco's application platform with customers who are having their whole communication infrastructure shifted to Cisco Webex App.
Read full review
ScreenShots

Bloomfire Screenshots

Screenshot of You are provided with a variety of options to brand your Bloomfire community, such as customizing its colors, displaying your organization’s logo, and building a custom Promo Bar. This creates an aesthetic that truly reflects your company’s culture.Screenshot of Bloomfire features an AI-powered search that makes sharing and searching for information a lot easier. It deep indexes every word in each piece of content, regardless of whether it’s a PDF, slide deck, video, or any other file type. The platform also creates tags for your content automatically. And if a video is uploaded, Bloomfire automatically transcribes it, making the spoken words searchable and allowing users to jump to the exact part of a video where certain keywords appear.

All of those features result in an easy and smart searching experience. There’s no need to navigate through folders or guess file names. All you need to do is perform a search like you would with Google. When searching, you can further narrow down your results based on categories such as author and content type.Screenshot of Bloomfire's AI enables you to search and find the video you are looking for based on its audio contents.Screenshot of Use Bloomfire while you work seamlessly across your favorite apps.