ServiceNow Customer Service Management vs. Charms from Vanco
ServiceNow Customer Service Management vs. Charms from Vanco
Product | Rating | Most Used By | Product Summary | Starting Price |
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ServiceNow Customer Service Management | N/A | Built on the Now Platform, ServiceNow offers their Customer Service Management solution through the Standard and Professional Customer Service Management bundles. Both include agent workspace, knowledge management, survey and assessment module, and the community module, oriented in this edition to support customers rather than internal employees. The Professional bundle also includes performance analytics, predictive intelligence, and related tools to support customer support agents improvement… | N/A | |
Charms from Vanco | N/A | Schedules for music programs are packed with office work. So Charms software for community music programs and bands, from Vanco, streamlines these administrative tasks, and can be used to create and maintain a secure database of important student and member information, track fundraisers, bank accounts, and budgets with its internal financial system, and manage a library, inventory and uniforms. | N/A |
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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ServiceNow Customer Service Management | Charms from Vanco | |
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Top Pros | No answers on this topic | |
Top Cons |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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ServiceNow Customer Service Management | Charms from Vanco | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Kajabi Score 8.2 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | No answers on this topic |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | No answers on this topic |
All Alternatives | View all alternatives | View all alternatives |
ServiceNow Customer Service Management | Charms from Vanco | |
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Likelihood to Recommend | 7.4 (6 ratings) | - (0 ratings) |
Usability | 10.0 (1 ratings) | - (0 ratings) |
Support Rating | 9.0 (1 ratings) | - (0 ratings) |
ServiceNow Customer Service Management | Charms from Vanco | |
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Likelihood to Recommend | ServiceNow | Vanco No answers on this topic |
Pros | ServiceNow | Vanco No answers on this topic |
Cons | ServiceNow | Vanco No answers on this topic |
Usability | ServiceNow | Vanco No answers on this topic |
Support Rating | ServiceNow | Vanco No answers on this topic |
Alternatives Considered | ServiceNow | Vanco No answers on this topic |
Return on Investment | ServiceNow | Vanco No answers on this topic |
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