Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ClickUp
Score 8.6 out of 10
Small Businesses (1-50 employees)
ClickUp is a productivity platform that brings together work apps, data, and workflows. Also presented as a Converged AI Workspace, ClickUp eliminates work sprawl to provide context and a single place for humans and agents to work together. The platform currently boasts over 20 million users worldwide.
$0
per month per seat
Pipedrive
Score 8.4 out of 10
N/A
Pipedrive is a customer relationship management (CRM) software built to help small teams to drive sales.
$24
per month per seat
Zoho Projects
Score 9.2 out of 10
N/A
Zoho Project is online project management and planning software that provides project teams with a web-based collaborative environment. Zoho Projects can also include a bug tracking module specifically design to support software development project. It is integrated with other Zoho products including Zoho CRM.
$5
per month per user
Pricing
ClickUpPipedriveZoho Projects
Editions & Modules
Unlimited
$10
per month per user
Business
$19
per month per user
Enterprise
Custom
Essential
$24
per month per seat
Advanced
$49
per month per seat
Professional
$69
per month per seat
Power
$79
per month per seat
Enterprise
$129
per month per seat
Free
$0
Premium
$5
per month per user
Enterprise
$10
per month per user
Project Plus
Contact Sales
Offerings
Pricing Offerings
ClickUpPipedriveZoho Projects
Free Trial
YesYesYes
Free/Freemium Version
YesNoYes
Premium Consulting/Integration Services
YesNoYes
Entry-level Setup FeeNo setup feeNo setup feeOptional
Additional DetailsDiscount available for annual billing.Monthly plans are available. The Essentials monthly plan at $24 per month.Discount offered for annual billing.
More Pricing Information
Community Pulse
ClickUpPipedriveZoho Projects
Considered Multiple Products
ClickUp
Chose ClickUp
ClickUp was the best option for us given its low price, ease of use, and clean appearance. We moved from Zoho Projects, which was functional, but required advanced development knowledge to fully customize. Zoho Projects also was not as attractive or easy to use as ClickUp has …
Chose ClickUp
The best feature of ClcikUp over others is it's customization as well as hierarchy. Departments, clients, operations become easier to manage if the hierarchy is setup in a good way that can allow your business scale without altering it repeatedly.
Customization is another …
Chose ClickUp
ClickUp is advanced enough to support power users and project management professionals, while flexible enough to allow users with fewer requirements to get the job done in the same tool, and the same space.
Chose ClickUp
ClickUp is a comprehensive platform but Zoho misses a lot of necessary tools. ClickUp has inbuilt tools required for fruitful collaborations and project management but Zoho requires a lot of integrations to match with what Zoho offers. ClickUp can have unlimited collaborators …
Chose ClickUp
ClickUp's hierarchy is a big selling point, but they truly are as close to an all-in-one productivity platform as you can find!
Chose ClickUp
ClickUp is more customizable than any of these other apps that I have worked with. Asana is great, but it has some serious limitations if you are working with a team, including assigning multiple people to a task. The pricing is also much better than the other options.
Chose ClickUp
I personally like ClickUp better than Trello because it's more intuitive, lets you see others' workloads, and, very importantly, time offs too—there can't be a situation where you plan work during someone's vacation. Trello is also not great for seeing timelines of certain …
Chose ClickUp
I like the Clickup is simple, customizable, and yet more advanced than other task management platforms. At the most simple level it's pretty straightforward forward but it's a little bit of a learning curve when you get more advanced.
Chose ClickUp
Affordable price, better people management within the tool. I don't need everyone to be a member for the operation to be done well and I can better manage what each one can or cannot view or move within the flows. a flexible and adaptable workflow was essential for choosing in …
Chose ClickUp
ClickUp excels because it is the jack-of-all-trades in terms of productivity functionality and task management. It does Trello's views and task assignment better and easier than they do, it combines collaboration functions and time estimates to give us a bird's-eye view of …
Chose ClickUp
ClickUp offers all the features of all other products and even more, with a great interface and super customization capabilities.
Chose ClickUp
Though I have plenty of ideas about how ClickUp could continue to improve, it's still the best platform I've ever used. Podio was one of my other favorites but its advanced features were off on a totally different platform so you'd have to leave Podio to go to Globiflow - it …
Chose ClickUp
It is much better than Excel for any task-related or project-related work.
Chose ClickUp
We used to use Asana but changed over to ClickUp as we needed something with more functionality than Asana had.
Pipedrive
Chose Pipedrive
Better integrations, dashboards, reporting, and tasks
Zoho Projects
Chose Zoho Projects
I won't say that Zoho Projects is the best in comparison to its competitors, however, it does exactly what we need it to do and we are saving on the monthly fees we are paying for its competitors. The pros outweigh the cons. I would say that it's also not the fastest in terms …
Features
ClickUpPipedriveZoho Projects
Project Management
Comparison of Project Management features of Product A and Product B
ClickUp
8.3
716 Ratings
7% above category average
Pipedrive
-
Ratings
Zoho Projects
8.2
21 Ratings
6% above category average
Task Management9.3716 Ratings00 Ratings8.521 Ratings
Resource Management8.4566 Ratings00 Ratings8.420 Ratings
Gantt Charts8.0520 Ratings00 Ratings8.218 Ratings
Scheduling8.5594 Ratings00 Ratings8.619 Ratings
Workflow Automation8.2567 Ratings00 Ratings9.215 Ratings
Team Collaboration9.2684 Ratings00 Ratings9.221 Ratings
Support for Agile Methodology8.6480 Ratings00 Ratings6.35 Ratings
Support for Waterfall Methodology8.5401 Ratings00 Ratings8.812 Ratings
Document Management8.0616 Ratings00 Ratings8.017 Ratings
Email integration7.6500 Ratings00 Ratings8.017 Ratings
Mobile Access7.3574 Ratings00 Ratings8.219 Ratings
Timesheet Tracking8.1479 Ratings00 Ratings8.520 Ratings
Change request and Case Management00 Ratings00 Ratings6.96 Ratings
Budget and Expense Management00 Ratings00 Ratings7.615 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
ClickUp
7.7
367 Ratings
1% below category average
Pipedrive
-
Ratings
Zoho Projects
6.8
14 Ratings
13% below category average
Project & financial reporting7.7367 Ratings00 Ratings6.55 Ratings
Quotes/estimates00 Ratings00 Ratings5.55 Ratings
Invoicing00 Ratings00 Ratings8.213 Ratings
Integration with accounting software00 Ratings00 Ratings7.114 Ratings
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
ClickUp
-
Ratings
Pipedrive
7.9
68 Ratings
1% above category average
Zoho Projects
-
Ratings
Customer data management / contact management00 Ratings8.724 Ratings00 Ratings
Workflow management00 Ratings7.721 Ratings00 Ratings
Territory management00 Ratings6.514 Ratings00 Ratings
Opportunity management00 Ratings8.365 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings8.764 Ratings00 Ratings
Contract management00 Ratings8.217 Ratings00 Ratings
Quote & order management00 Ratings7.214 Ratings00 Ratings
Interaction tracking00 Ratings8.521 Ratings00 Ratings
Channel / partner relationship management00 Ratings7.116 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
ClickUp
-
Ratings
Pipedrive
2.9
7 Ratings
90% below category average
Zoho Projects
-
Ratings
Case management00 Ratings4.76 Ratings00 Ratings
Call center management00 Ratings1.15 Ratings00 Ratings
Help desk management00 Ratings3.16 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
ClickUp
-
Ratings
Pipedrive
7.5
49 Ratings
4% below category average
Zoho Projects
-
Ratings
Lead management00 Ratings7.449 Ratings00 Ratings
Email marketing00 Ratings7.513 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
ClickUp
-
Ratings
Pipedrive
6.7
67 Ratings
14% below category average
Zoho Projects
-
Ratings
Task management00 Ratings7.964 Ratings00 Ratings
Billing and invoicing management00 Ratings4.15 Ratings00 Ratings
Reporting00 Ratings8.163 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
ClickUp
-
Ratings
Pipedrive
7.7
68 Ratings
0% above category average
Zoho Projects
-
Ratings
Forecasting00 Ratings7.619 Ratings00 Ratings
Pipeline visualization00 Ratings8.268 Ratings00 Ratings
Customizable reports00 Ratings7.516 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
ClickUp
-
Ratings
Pipedrive
6.3
64 Ratings
20% below category average
Zoho Projects
-
Ratings
Custom fields00 Ratings8.464 Ratings00 Ratings
Custom objects00 Ratings8.454 Ratings00 Ratings
Scripting environment00 Ratings1.04 Ratings00 Ratings
API for custom integration00 Ratings7.646 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
ClickUp
-
Ratings
Pipedrive
6.7
62 Ratings
23% below category average
Zoho Projects
-
Ratings
Single sign-on capability00 Ratings6.112 Ratings00 Ratings
Role-based user permissions00 Ratings7.260 Ratings00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
ClickUp
-
Ratings
Pipedrive
1.1
5 Ratings
149% below category average
Zoho Projects
-
Ratings
Social data00 Ratings1.15 Ratings00 Ratings
Social engagement00 Ratings1.15 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
ClickUp
-
Ratings
Pipedrive
3.6
7 Ratings
70% below category average
Zoho Projects
-
Ratings
Marketing automation00 Ratings3.67 Ratings00 Ratings
Compensation management00 Ratings3.54 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
ClickUp
-
Ratings
Pipedrive
8.2
61 Ratings
8% above category average
Zoho Projects
-
Ratings
Mobile access00 Ratings8.261 Ratings00 Ratings
Best Alternatives
ClickUpPipedriveZoho Projects
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Score 10.0 out of 10
Stackby
Stackby
Score 8.9 out of 10
Medium-sized Companies
InEight
InEight
Score 8.4 out of 10
Creatio
Creatio
Score 9.0 out of 10
InEight
InEight
Score 8.4 out of 10
Enterprises
InEight
InEight
Score 8.4 out of 10
Creatio
Creatio
Score 9.0 out of 10
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User Ratings
ClickUpPipedriveZoho Projects
Likelihood to Recommend
8.8
(678 ratings)
8.0
(71 ratings)
6.5
(24 ratings)
Likelihood to Renew
8.0
(33 ratings)
8.0
(3 ratings)
9.9
(3 ratings)
Usability
8.1
(30 ratings)
9.0
(25 ratings)
5.6
(4 ratings)
Availability
9.5
(6 ratings)
8.2
(1 ratings)
9.0
(1 ratings)
Performance
8.0
(5 ratings)
-
(0 ratings)
9.0
(1 ratings)
Support Rating
9.3
(46 ratings)
8.5
(15 ratings)
7.4
(9 ratings)
Online Training
10.0
(2 ratings)
-
(0 ratings)
9.0
(1 ratings)
Implementation Rating
7.9
(7 ratings)
8.2
(1 ratings)
8.0
(1 ratings)
Configurability
8.0
(2 ratings)
-
(0 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
5.0
(1 ratings)
-
(0 ratings)
-
(0 ratings)
Ease of integration
7.0
(2 ratings)
-
(0 ratings)
-
(0 ratings)
Product Scalability
8.9
(6 ratings)
-
(0 ratings)
-
(0 ratings)
Professional Services
5.0
(1 ratings)
-
(0 ratings)
-
(0 ratings)
Vendor post-sale
5.0
(2 ratings)
-
(0 ratings)
-
(0 ratings)
Vendor pre-sale
5.0
(2 ratings)
-
(0 ratings)
-
(0 ratings)
User Testimonials
ClickUpPipedriveZoho Projects
Likelihood to Recommend
ClickUp
ClickUp has helped changed the way we do business on a daily basis. No longer do we have to rely on spreadsheets to help us keep track of the many projects and task. We can plan projects and assign tasks to specific persons and track an individuals progress. We can plan and prioritize projects and task to suit our needs. ClickUp has changed the way we work as a organization. It has brought us together in so many cohesive ways. It has made our work easier and more efficient.
Read full review
Pipedrive Inc.
Pipedrive is a fantastic tool to help monitor and track lead generation and referral sources. It helps maintain accountability with the sales team and helps ensure that we are doing appropriate marketing to maintain a steady influx of cases. The weekly and quarterly sales reports that it can generate are incredibly helpful and insightful. They help inform us of what we need to focus on each quarter/year.
Read full review
Zoho
My work involves projects of 5-15 people with numerous projects running simultaneously. Prior to Zoho, I did not have a central location from which to view all project statuses at once. Zoho looks to provide this and also looks like it will deliver. I am anxious to see how our organization's use of it develops. At this time, I feel I am likely to recommend Zoho Projects because my organization has made great software decisions in the past so I have a level of trust already that the research has been done that Zoho is the best solution for our line of work.
Read full review
Pros
ClickUp
  • Customization is huge for us! We do not have the aspects of standard project management, so having the ability to customize basically everything in ClickUp is amazing.
  • An outstanding free version of the software! We are a small nonprofit organization that cannot afford the robust levels of other software, so having access to SO MUCH for free is incredible.
  • The layout and organization of tasks, Spaces, folders, etc. is perfect. I love how I can see which task all of my subtasks belong to on my dashboard. And the option to change colors and icons for everything also really appeals to my obsessive brain.
Read full review
Pipedrive Inc.
  • Great visual visibility of the funnel plus easy to drag the deals across the stages
  • The email integration that collects all relevant communication (also through the possibility of adding a deal-specific Pipedrive address on BCC)
  • The integration with Pandadoc, which we use a lot, so that Pipedrive keeps a really handy overview of the documents we have sent out / which have been signed
Read full review
Zoho
  • We use it to manage our sales orders as there are lots of moving parts which are necessary to get client orders done properly.
  • I use it anytime I have a new idea I want to put into motion. As I can create a list for brainstorming, feedback, specific actions necessary in order to test and or implement the idea.
  • Unrelated to business, it's a great way to plan travel in order to make sure you don't forget those important things like passport, flight arrangement, client meeting confirmation, and meeting prep as far as what specific documents or things do you need to bring with you.
  • And since everyone is on the go and expected to keep up with work, the mobile/tablet app makes it a breeze to keep up, work on, and create new projects.
Read full review
Cons
ClickUp
  • I would like to see when scheduling a task for someone, their available hours, as I am scheduling instead of having to go back to the workload view
  • I'd like easier UX and understanding of what all of the different levels of folders, lists, tasks, can do and what they should be used for
  • Notifications can be cleaned up
Read full review
Pipedrive Inc.
  • Showing the customers name on the pipeline page. Right now I can only get it to show the brand name twice. I wish it would replace the second brand name with the main point of contact.
  • Better reporting tools. Their reporting tools are not easy to pick up. I've spent time trying to figure it out and it isn't something I can pick up on quickly.
  • Better training options. I wish I had a personal trainer to walk me through the best way to use Pipedrive so I can get the most out of it.
Read full review
Zoho
  • There is no ability to add custom fields in the "Bugs" module - for example, if we want to add fields such as Version Number.
  • Reporting is not integrated - its a fairly expensive add-on.
  • There is no easy way to track actual and completed dates for tasks - so historical variance analysis is not easy.
Read full review
Likelihood to Renew
ClickUp
It has been a game-changer in terms of project tracking, as animation is a demanding product that requires multiple layers of analysis, revisions, tracking, scheduling, etc. ClickUp simplifies many approvals as anyone can easily add items, and you can tag the people who need to look at them.
Read full review
Pipedrive Inc.
-2 for Its cost and +8 for the need of tracking of leads and monitoring of team.
Read full review
Zoho
I've reviewed about 8 other project management solutions and Zoho Projects is the best I've seen without being overly complicated. Zoho Projects keeps getting better! Recent new enhancements makes it even easier to navigate. There are new keyboard shortcuts that cut my time way down. The tools are very easy to use.
Read full review
Usability
ClickUp
Far easier to use than any other PM tool. ClickUp is incredibly intuitive and had us saving time and energy within the first week of implementation. In my opinion, PM software should make it easier to focus on the deliverables - it shouldn't take all your time and energy to learn how to use the tool in the first place. ClickUp is a user-friendly tool that actually helps us focus on what's important.
Read full review
Pipedrive Inc.
Pipedrive is easy to use and has a clean interface so we can follow up accurately. Its custom features help manage leads and evaluate team performance. It saves time and improves efficiency. Pipedrive is stable and supports integrations and automation.
Read full review
Zoho
Zoho Project has been very user-friendly. As a small business, we have a diverse group of people with varying skill sets. This platform has been easy for our team to learn, implement, and succeed with. The mobile version is also very handy for our team.
Read full review
Reliability and Availability
ClickUp
For over a year ClickUp was unavailable to us just twice for a couple of hours. I would say for a system this big and working globally that was a minor issue. They managed to fix all the issues within a couple hours and then it was back up and running perfectly fine.
Read full review
Pipedrive Inc.
No answers on this topic
Zoho
Has not been down to my knowledge.
Read full review
Performance
ClickUp
The speed of ClickUp is average to be honest. This is one of the biggest flaws of the system, sometimes it's also lagging a little bit but we also have a lot of documents, lists etc. on our workspace. However, with the next version of ClickUp I've seen they are planning to increase the speed by almost 500%, probably by changing the technology, so I am more than looking forward to it.
Read full review
Pipedrive Inc.
No answers on this topic
Zoho
Speed meets my expectations.
Read full review
Support Rating
ClickUp
I started using ClickUp when it was what most would consider a baby company. There were the occasional bugs that made working in ClickUp a little bit of a headache, but the support feature allowed me to chat with a real persona and communicate my issues. I would always get prompt support and someone willing to really help me, not just point me to FAQ pages. Not feeling like a number really makes a difference.
Read full review
Pipedrive Inc.
Between quick video tutorials and having very quick feedback from their support teams, it is one of the main reasons I would recommend Pipedrive. It is critical, especially when setting up the platform to meet your companies needs, that a solid support team like Pipedrive has is there to make the transition easier.
Read full review
Zoho
Although it might lack intuitiveness, once you get a hang of how Zoho Projects works, you can do a LOT. The impact good project management has on profitability is huge, and it has helped not only improve communication and coordination when working on a project, but more importantly have adequate tracking of time, due dates and potential bottle necks
Read full review
Online Training
ClickUp
There are multiple guides on literally all of the functions you can find within the system, therefore it's easy to learn anything you'd really like to use, starting from project and people management, down to Gantts, mind maps, time tracking, inviting Clients as guests to work with you on the projects and so much more.
Read full review
Pipedrive Inc.
No answers on this topic
Zoho
No answers on this topic
Implementation Rating
ClickUp
Start small. Don’t try to build the most elaborate plans first. Resist the urge to get into Gantt charts if no one is used to them. Just get work written, add dates and assignees, and start getting used to it. If you did not use a work management tool before, you need to be gracious with yourself about the fact that you likely do not have the muscle memory for working this way yet. But you will get there.
And leverage people who know it if possible. Look for ClickUp experts and vendors. They can really supercharge your effectiveness at building the tool out and speed up the process.
Read full review
Pipedrive Inc.
Experiment is the only way to start
Read full review
Zoho
No answers on this topic
Alternatives Considered
ClickUp
I used Salesforce at my last job and would recommend ClickUp if utilizing the product for more than just sales. My last company tried using Salesforce for a number of other actions, such as department project tracking, client documentation, and outbound communication which did not work well. ClickUp is far better at managing multiple levels of organization within a company.
Read full review
Pipedrive Inc.
I much prefer the interface of Pipedive when compared to Zoho. Much more user friendly and the team is always readily available when we need them. Pipedrive allowed for many custom integrations to be added, as Zoho was a tad more complicated to manipulate. We would not go back to Zoho in any case.
Read full review
Zoho
Zoho Projects provides a more limited set of functionality and customization options than other task/bug trackers on the market, but what it lacks in functionality it makes up for in ease of use. It probably has 80-90% of the features of its competitors but takes about a third of the time to get up and running and realizing value.
Read full review
Scalability
ClickUp
Scaling with ClickUp is superb. If you create a workflow best suited for your organization then it's all about creating new accounts and teaching the new employees the workflow you're using. It's that simple. There is no black magic when it comes to Clickup.
Read full review
Pipedrive Inc.
No answers on this topic
Zoho
No answers on this topic
Return on Investment
ClickUp
  • Reduced walk-up work and miscommunications
  • We have been able to actually document time spent doing specific tasks, when before we were just guessing
  • We have been able to implement a rating system for projects that allows us to prioritize work more effectively
Read full review
Pipedrive Inc.
  • Great on setup which made our work easier and less technically equipped people can manage a lot of things(compared to SalesForce where you need to hire a developer to set it up)
  • We were able to integrate our calling system easily and get things going on the lead calling aspect.
  • Great multipipeline option where we were able to manage both organisations under one roof.
Read full review
Zoho
  • We needed a system to organize our growing business, so anything was better than what we had, which was nothing.
  • Recording time spend is a huge reason for using project software. It has made me aware of the tasks that are taking too long and where we are not being profitable as a company.
  • It has kept our team accountable for what needs to get completed and when projects are not in motion or completed timely. It's helpful to know in order to get billing out faster.
Read full review
ScreenShots

ClickUp Screenshots

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Pipedrive Screenshots

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Zoho Projects Screenshots

Screenshot of Task Automation with Blueprint - Map out your entire workflow with no code as flowcharts. Automate your tasks and notifications and set approval criteria with blueprint.Screenshot of Intuitive Gantt Charts - Say what, say who, say when. And done. Zoho Projects' Gantt chart comes feature loaded with advanced operations such as Critical path and Baseline.Screenshot of Inbuilt Issue Tracker - You can log, organize, track, and fix any problems. Features such as status and workflow, can be customized to suit the exact needs of your project.Screenshot of Drag, Drop and Done - A view of your tasks as cards placed along columns. Helps you identify bottlenecks and reorganize quickly using drag and drop.Screenshot of A quick pulse of all your work - The Portfolio dashboard, is a compact overview of all the work that's been happening across projects with widgets that address the project level timeline, status, ownership, budget health, and clients.Screenshot of Looks that matter - A refreshing UI that supports multiple themes, including an eye-catching dark mode.