ClickUp vs. Pipedrive

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ClickUp
Score 8.7 out of 10
Small Businesses (1-50 employees)
ClickUp is a productivity platform that brings together work apps, data, and workflows. Also presented as a Converged AI Workspace, ClickUp eliminates work sprawl to provide context and a single place for humans and agents to work together. The platform currently boasts over 20 million users worldwide. ClickUp Brain² is deeply embedded into the workspace, offering conversational intake for project scoping and autonomous task generation. It can transform brainstorming docs…
$0
per month per seat
Pipedrive
Score 8.5 out of 10
N/A
Pipedrive is a customer relationship management (CRM) software built to help small teams to drive sales.
$24
per month per seat
Pricing
ClickUpPipedrive
Editions & Modules
Unlimited
$10
per month per user
Business
$19
per month per user
Enterprise
Custom
Essential
$24
per month per seat
Advanced
$49
per month per seat
Professional
$69
per month per seat
Power
$79
per month per seat
Enterprise
$129
per month per seat
Offerings
Pricing Offerings
ClickUpPipedrive
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDiscount available for annual billing.Monthly plans are available. The Essentials monthly plan at $24 per month.
More Pricing Information
Community Pulse
ClickUpPipedrive
Considered Both Products
ClickUp
Chose ClickUp
The best feature of ClcikUp over others is it's customization as well as hierarchy. Departments, clients, operations become easier to manage if the hierarchy is setup in a good way that can allow your business scale without altering it repeatedly.
Customization is another …
Chose ClickUp
I personally like ClickUp better than Trello because it's more intuitive, lets you see others' workloads, and, very importantly, time offs too—there can't be a situation where you plan work during someone's vacation. Trello is also not great for seeing timelines of certain …
Chose ClickUp
I like the Clickup is simple, customizable, and yet more advanced than other task management platforms. At the most simple level it's pretty straightforward forward but it's a little bit of a learning curve when you get more advanced.
Chose ClickUp
Affordable price, better people management within the tool. I don't need everyone to be a member for the operation to be done well and I can better manage what each one can or cannot view or move within the flows. a flexible and adaptable workflow was essential for choosing in …
Chose ClickUp
ClickUp excels because it is the jack-of-all-trades in terms of productivity functionality and task management. It does Trello's views and task assignment better and easier than they do, it combines collaboration functions and time estimates to give us a bird's-eye view of …
Chose ClickUp
ClickUp offers all the features of all other products and even more, with a great interface and super customization capabilities.
Chose ClickUp
It is much better than Excel for any task-related or project-related work.
Chose ClickUp
We used to use Asana but changed over to ClickUp as we needed something with more functionality than Asana had.
Pipedrive
Chose Pipedrive
Better integrations, dashboards, reporting, and tasks
Features
ClickUpPipedrive
Project Management
Comparison of Project Management features of Product A and Product B
ClickUp
8.4
733 Ratings
8% above category average
Pipedrive
-
Ratings
Task Management9.4733 Ratings00 Ratings
Resource Management8.5581 Ratings00 Ratings
Gantt Charts8.1533 Ratings00 Ratings
Scheduling8.6609 Ratings00 Ratings
Workflow Automation8.3582 Ratings00 Ratings
Team Collaboration9.2701 Ratings00 Ratings
Support for Agile Methodology8.7492 Ratings00 Ratings
Support for Waterfall Methodology8.4412 Ratings00 Ratings
Document Management8.0631 Ratings00 Ratings
Email integration7.7511 Ratings00 Ratings
Mobile Access7.5589 Ratings00 Ratings
Timesheet Tracking8.1489 Ratings00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
ClickUp
7.7
377 Ratings
1% below category average
Pipedrive
-
Ratings
Project & financial reporting7.7377 Ratings00 Ratings
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
ClickUp
-
Ratings
Pipedrive
7.9
68 Ratings
0% above category average
Customer data management / contact management00 Ratings8.724 Ratings
Workflow management00 Ratings7.721 Ratings
Territory management00 Ratings6.514 Ratings
Opportunity management00 Ratings8.365 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings8.764 Ratings
Contract management00 Ratings8.217 Ratings
Quote & order management00 Ratings7.214 Ratings
Interaction tracking00 Ratings8.521 Ratings
Channel / partner relationship management00 Ratings7.116 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
ClickUp
-
Ratings
Pipedrive
2.9
7 Ratings
91% below category average
Case management00 Ratings4.76 Ratings
Call center management00 Ratings1.15 Ratings
Help desk management00 Ratings3.16 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
ClickUp
-
Ratings
Pipedrive
7.5
49 Ratings
4% below category average
Lead management00 Ratings7.549 Ratings
Email marketing00 Ratings7.613 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
ClickUp
-
Ratings
Pipedrive
6.7
67 Ratings
14% below category average
Task management00 Ratings7.864 Ratings
Billing and invoicing management00 Ratings4.15 Ratings
Reporting00 Ratings8.163 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
ClickUp
-
Ratings
Pipedrive
7.8
68 Ratings
1% above category average
Forecasting00 Ratings7.619 Ratings
Pipeline visualization00 Ratings8.268 Ratings
Customizable reports00 Ratings7.516 Ratings
Customization
Comparison of Customization features of Product A and Product B
ClickUp
-
Ratings
Pipedrive
6.4
64 Ratings
18% below category average
Custom fields00 Ratings8.564 Ratings
Custom objects00 Ratings8.454 Ratings
Scripting environment00 Ratings1.04 Ratings
API for custom integration00 Ratings7.646 Ratings
Security
Comparison of Security features of Product A and Product B
ClickUp
-
Ratings
Pipedrive
6.7
62 Ratings
23% below category average
Single sign-on capability00 Ratings6.112 Ratings
Role-based user permissions00 Ratings7.260 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
ClickUp
-
Ratings
Pipedrive
1.1
5 Ratings
149% below category average
Social data00 Ratings1.15 Ratings
Social engagement00 Ratings1.15 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
ClickUp
-
Ratings
Pipedrive
3.6
7 Ratings
71% below category average
Marketing automation00 Ratings3.67 Ratings
Compensation management00 Ratings3.54 Ratings
Platform
Comparison of Platform features of Product A and Product B
ClickUp
-
Ratings
Pipedrive
8.2
61 Ratings
7% above category average
Mobile access00 Ratings8.261 Ratings
User Ratings
ClickUpPipedrive
Likelihood to Recommend
8.8
(733 ratings)
8.0
(72 ratings)
Likelihood to Renew
9.2
(37 ratings)
8.0
(3 ratings)
Usability
8.4
(85 ratings)
9.0
(25 ratings)
Availability
9.5
(6 ratings)
8.2
(1 ratings)
Performance
8.0
(5 ratings)
-
(0 ratings)
Support Rating
9.4
(46 ratings)
8.5
(15 ratings)
Online Training
10.0
(2 ratings)
-
(0 ratings)
Implementation Rating
7.9
(7 ratings)
8.2
(1 ratings)
Configurability
8.0
(2 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
5.0
(1 ratings)
-
(0 ratings)
Ease of integration
7.0
(2 ratings)
-
(0 ratings)
Product Scalability
8.9
(6 ratings)
-
(0 ratings)
Professional Services
5.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
5.0
(2 ratings)
-
(0 ratings)
Vendor pre-sale
5.0
(2 ratings)
-
(0 ratings)
User Testimonials
ClickUpPipedrive
Likelihood to Recommend
ClickUp
It's simplified literally everything in my life across all domains. There really isn't any situation I've ever found where I haven't suggested someone to start using ClickUp instead of their current workflows, whether that's basic iPhone apps they're using, or expensive tools they are already paying for. The only scenarios where it hasn't made sense to do it is for people running businesses that rely on integrated platforms for all business management; not that it's not a good fit, but things like integrated billing and map routers or invoice generators embedded in an existing software sometimes lock it out. But for everything else, be it work, school, sports, daily life, I probably pull 1-2 people over to ClickUp every week!
Read full review
Pipedrive Inc.
Pipedrive is a fantastic tool to help monitor and track lead generation and referral sources. It helps maintain accountability with the sales team and helps ensure that we are doing appropriate marketing to maintain a steady influx of cases. The weekly and quarterly sales reports that it can generate are incredibly helpful and insightful. They help inform us of what we need to focus on each quarter/year.
Read full review
Pros
ClickUp
  • Customization is huge for us! We do not have the aspects of standard project management, so having the ability to customize basically everything in ClickUp is amazing.
  • An outstanding free version of the software! We are a small nonprofit organization that cannot afford the robust levels of other software, so having access to SO MUCH for free is incredible.
  • The layout and organization of tasks, Spaces, folders, etc. is perfect. I love how I can see which task all of my subtasks belong to on my dashboard. And the option to change colors and icons for everything also really appeals to my obsessive brain.
Read full review
Pipedrive Inc.
  • Great visual visibility of the funnel plus easy to drag the deals across the stages
  • The email integration that collects all relevant communication (also through the possibility of adding a deal-specific Pipedrive address on BCC)
  • The integration with Pandadoc, which we use a lot, so that Pipedrive keeps a really handy overview of the documents we have sent out / which have been signed
Read full review
Cons
ClickUp
  • I would like to see when scheduling a task for someone, their available hours, as I am scheduling instead of having to go back to the workload view
  • I'd like easier UX and understanding of what all of the different levels of folders, lists, tasks, can do and what they should be used for
  • Notifications can be cleaned up
Read full review
Pipedrive Inc.
  • Showing the customers name on the pipeline page. Right now I can only get it to show the brand name twice. I wish it would replace the second brand name with the main point of contact.
  • Better reporting tools. Their reporting tools are not easy to pick up. I've spent time trying to figure it out and it isn't something I can pick up on quickly.
  • Better training options. I wish I had a personal trainer to walk me through the best way to use Pipedrive so I can get the most out of it.
Read full review
Likelihood to Renew
ClickUp
It has been a game-changer in terms of project tracking, as animation is a demanding product that requires multiple layers of analysis, revisions, tracking, scheduling, etc. ClickUp simplifies many approvals as anyone can easily add items, and you can tag the people who need to look at them.
Read full review
Pipedrive Inc.
-2 for Its cost and +8 for the need of tracking of leads and monitoring of team.
Read full review
Usability
ClickUp
In general, I think the usability is probably great. The reason I didn't give it as high of a score is because at the last 2 companies I worked at, they each used different software. So I was already used to those. Learning their UI isn't hard, but always a little annoying to learn something new.
Read full review
Pipedrive Inc.
Pipedrive is easy to use and has a clean interface so we can follow up accurately. Its custom features help manage leads and evaluate team performance. It saves time and improves efficiency. Pipedrive is stable and supports integrations and automation.
Read full review
Reliability and Availability
ClickUp
For over a year ClickUp was unavailable to us just twice for a couple of hours. I would say for a system this big and working globally that was a minor issue. They managed to fix all the issues within a couple hours and then it was back up and running perfectly fine.
Read full review
Pipedrive Inc.
No answers on this topic
Performance
ClickUp
The speed of ClickUp is average to be honest. This is one of the biggest flaws of the system, sometimes it's also lagging a little bit but we also have a lot of documents, lists etc. on our workspace. However, with the next version of ClickUp I've seen they are planning to increase the speed by almost 500%, probably by changing the technology, so I am more than looking forward to it.
Read full review
Pipedrive Inc.
No answers on this topic
Support Rating
ClickUp
I started using ClickUp when it was what most would consider a baby company. There were the occasional bugs that made working in ClickUp a little bit of a headache, but the support feature allowed me to chat with a real persona and communicate my issues. I would always get prompt support and someone willing to really help me, not just point me to FAQ pages. Not feeling like a number really makes a difference.
Read full review
Pipedrive Inc.
Between quick video tutorials and having very quick feedback from their support teams, it is one of the main reasons I would recommend Pipedrive. It is critical, especially when setting up the platform to meet your companies needs, that a solid support team like Pipedrive has is there to make the transition easier.
Read full review
Online Training
ClickUp
There are multiple guides on literally all of the functions you can find within the system, therefore it's easy to learn anything you'd really like to use, starting from project and people management, down to Gantts, mind maps, time tracking, inviting Clients as guests to work with you on the projects and so much more.
Read full review
Pipedrive Inc.
No answers on this topic
Implementation Rating
ClickUp
Start small. Don’t try to build the most elaborate plans first. Resist the urge to get into Gantt charts if no one is used to them. Just get work written, add dates and assignees, and start getting used to it. If you did not use a work management tool before, you need to be gracious with yourself about the fact that you likely do not have the muscle memory for working this way yet. But you will get there.
And leverage people who know it if possible. Look for ClickUp experts and vendors. They can really supercharge your effectiveness at building the tool out and speed up the process.
Read full review
Pipedrive Inc.
Experiment is the only way to start
Read full review
Alternatives Considered
ClickUp
For me the customizability of ClickUp was unmatched. It really felt like there was no limit on what I could use it for and how I could organize things. For specific features, their Docs are really my favorite part. The customizability and ability to directly link to related tasks/docs/etc. is incredible. The closest I've found to it is Notion, but Notion is not as user friendly and doesn't offer all of the other capabilities that ClickUp does. When I first started using ClickUp, their pricing played a huge factor too. I thought their pricing was the most reasonable given the number of capabilities it came with. However, that's definitely changed over the years. They have a bad habit of moving certain functionalities from one tier up to a higher one. Or they put a one-time usage limit on a certain feature and once it runs out, you're forced to upgrade. Their pricing has become less competitive because of it
Read full review
Pipedrive Inc.
I much prefer the interface of Pipedive when compared to Zoho. Much more user friendly and the team is always readily available when we need them. Pipedrive allowed for many custom integrations to be added, as Zoho was a tad more complicated to manipulate. We would not go back to Zoho in any case.
Read full review
Scalability
ClickUp
Scaling with ClickUp is superb. If you create a workflow best suited for your organization then it's all about creating new accounts and teaching the new employees the workflow you're using. It's that simple. There is no black magic when it comes to Clickup.
Read full review
Pipedrive Inc.
No answers on this topic
Return on Investment
ClickUp
  • Allows us to meet from anywhere in the world.
  • Allow us to provide reports and updates via computer to leadership.
  • Leadership in our organization have praised IT for the use of ClickUp because the tool is exactly what was needed. Before, we were depending on spreadsheets to keep track of work.
  • ClickUp brings organizatins together in ways that other software has not. It provides everything we lacked and needed to get out organization up to the standard as other large universities.
Read full review
Pipedrive Inc.
  • Great on setup which made our work easier and less technically equipped people can manage a lot of things(compared to SalesForce where you need to hire a developer to set it up)
  • We were able to integrate our calling system easily and get things going on the lead calling aspect.
  • Great multipipeline option where we were able to manage both organisations under one roof.
Read full review
ScreenShots

ClickUp Screenshots

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Pipedrive Screenshots

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