Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ClickUp
Score 8.6 out of 10
Small Businesses (1-50 employees)
ClickUp is an all-in-one productivity platform. It’s a hub where teams can come together to plan, organize, and collaborate on work using tasks, Docs, Chat, Goals, and Whiteboard. Customized with just a few clicks, ClickUp lets teams of all types and sizes deliver work more effectively, boosting productivity to new heights. ClickUp states its core mission is to make the world more productive by removing friction caused by using many different applications. ClickUp…
$0
per month per seat
Pipedrive
Score 8.3 out of 10
N/A
Pipedrive is a customer relationship management (CRM) software built to help small teams to drive sales.
$9
per month
Pricing
ClickUpPipedrive
Editions & Modules
Free
$0.00
Unlimited
$9.00 ($5.00)
per member per month (annual contract pricing)
Business
$19.00 ($12.00)
per member per month (annual contract pricing)
Business Plus
$29.00 ($19.00)
per member per month (annual contract pricing)
Enterprise
Contact Sales
Essential
$15.00
per month
Advanced
$29.00
per month
Professional
$59.00
per month
Offerings
Pricing Offerings
ClickUpPipedrive
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
ClickUpPipedrive
Considered Both Products
ClickUp
Chose ClickUp
Affordable price, better people management within the tool. I don't need everyone to be a member for the operation to be done well and I can better manage what each one can or cannot view or move within the flows. a flexible and adaptable workflow was essential for choosing in …
Chose ClickUp
ClickUp excels because it is the jack-of-all-trades in terms of productivity functionality and task management. It does Trello's views and task assignment better and easier than they do, it combines collaboration functions and time estimates to give us a bird's-eye view of …
Chose ClickUp
ClickUp offers all the features of all other products and even more, with a great interface and super customization capabilities.
Chose ClickUp
It is much better than Excel for any task-related or project-related work.
Chose ClickUp
We used to use Asana but changed over to ClickUp as we needed something with more functionality than Asana had.
Pipedrive
Chose Pipedrive
Better integrations, dashboards, reporting, and tasks
Top Pros
Top Cons
Features
ClickUpPipedrive
Project Management
Comparison of Project Management features of Product A and Product B
ClickUp
8.1
419 Ratings
Pipedrive
-
Ratings
Task Management9.2419 Ratings00 Ratings
Resource Management7.8299 Ratings00 Ratings
Gantt Charts8.1291 Ratings00 Ratings
Scheduling8.1333 Ratings00 Ratings
Workflow Automation7.8301 Ratings00 Ratings
Team Collaboration9.1394 Ratings00 Ratings
Support for Agile Methodology8.5260 Ratings00 Ratings
Support for Waterfall Methodology7.9213 Ratings00 Ratings
Document Management7.5347 Ratings00 Ratings
Email integration7.5258 Ratings00 Ratings
Mobile Access8.1319 Ratings00 Ratings
Timesheet Tracking7.6264 Ratings00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
ClickUp
6.9
185 Ratings
Pipedrive
-
Ratings
Project & financial reporting6.9185 Ratings00 Ratings
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
ClickUp
-
Ratings
Pipedrive
6.4
60 Ratings
Customer data management / contact management00 Ratings6.515 Ratings
Workflow management00 Ratings7.812 Ratings
Territory management00 Ratings6.68 Ratings
Opportunity management00 Ratings9.058 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings7.656 Ratings
Contract management00 Ratings3.09 Ratings
Quote & order management00 Ratings5.17 Ratings
Interaction tracking00 Ratings7.113 Ratings
Channel / partner relationship management00 Ratings4.39 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
ClickUp
-
Ratings
Pipedrive
2.9
7 Ratings
Case management00 Ratings4.76 Ratings
Call center management00 Ratings1.15 Ratings
Help desk management00 Ratings3.16 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
ClickUp
-
Ratings
Pipedrive
8.7
41 Ratings
Lead management00 Ratings8.741 Ratings
Email marketing00 Ratings8.74 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
ClickUp
-
Ratings
Pipedrive
6.4
59 Ratings
Task management00 Ratings7.856 Ratings
Billing and invoicing management00 Ratings4.15 Ratings
Reporting00 Ratings7.255 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
ClickUp
-
Ratings
Pipedrive
5.1
61 Ratings
Forecasting00 Ratings5.111 Ratings
Pipeline visualization00 Ratings8.661 Ratings
Customizable reports00 Ratings1.78 Ratings
Customization
Comparison of Customization features of Product A and Product B
ClickUp
-
Ratings
Pipedrive
5.9
57 Ratings
Custom fields00 Ratings7.357 Ratings
Custom objects00 Ratings7.447 Ratings
Scripting environment00 Ratings1.04 Ratings
API for custom integration00 Ratings7.840 Ratings
Security
Comparison of Security features of Product A and Product B
ClickUp
-
Ratings
Pipedrive
7.4
55 Ratings
Single sign-on capability00 Ratings6.112 Ratings
Role-based user permissions00 Ratings8.753 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
ClickUp
-
Ratings
Pipedrive
1.1
5 Ratings
Social data00 Ratings1.15 Ratings
Social engagement00 Ratings1.15 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
ClickUp
-
Ratings
Pipedrive
3.6
7 Ratings
Marketing automation00 Ratings3.67 Ratings
Compensation management00 Ratings3.54 Ratings
Platform
Comparison of Platform features of Product A and Product B
ClickUp
-
Ratings
Pipedrive
7.8
54 Ratings
Mobile access00 Ratings7.854 Ratings
User Ratings
ClickUpPipedrive
Likelihood to Recommend
8.8
(419 ratings)
9.0
(64 ratings)
Likelihood to Renew
9.0
(22 ratings)
8.0
(3 ratings)
Usability
8.9
(21 ratings)
8.7
(16 ratings)
Availability
8.6
(4 ratings)
8.2
(2 ratings)
Performance
6.8
(4 ratings)
-
(0 ratings)
Support Rating
9.0
(65 ratings)
8.6
(16 ratings)
Online Training
9.1
(2 ratings)
-
(0 ratings)
Implementation Rating
9.1
(4 ratings)
8.2
(3 ratings)
Configurability
9.1
(2 ratings)
-
(0 ratings)
Ease of integration
8.0
(2 ratings)
-
(0 ratings)
Product Scalability
9.1
(4 ratings)
-
(0 ratings)
Vendor post-sale
9.1
(2 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(2 ratings)
-
(0 ratings)
User Testimonials
ClickUpPipedrive
Likelihood to Recommend
Clickup
Due to its flexibility, ClickUp is a tool that can be implemented on, and for almost anything. Prior experience with similar tools is not required, and I am yet to run into a situation where I couldn't find use in ClickUp somehow. The success of the implementation and adoption solely depends on well constructed processes and management. ClickUp isn't going to magically make your processes run better. If you have solid processes and lack the tool to coordinate these efficiently, ClickUp will help. Similarly it depends on the activity of its users to get the most out of the platform.
Read full review
Pipedrive Inc.
Pipedrive's lead management features are top-notch, particularly the ability to automate email correspondence and receive alerts when necessary. It has an excellent pipeline, opportunity management, and sales automation without coding: —Exceptional cost-effectiveness. —User-friendliness. —Usability. —Top-notch search filter. However, its speed could be increased because adding new actions requires numerous taps and swipes.
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Pros
Clickup
  • Can be as complex or as simple as you want it to be
  • Excellent options for customization
  • Simple, aesthetically pleasing design
  • Multiple views to make it easier to track projects
  • Easy to collaborate with others
  • User-friendly and easy to learn to use, even if you're not tech-savvy
  • Plenty of information out there on how to use ClickUp
Read full review
Pipedrive Inc.
  • Great visual visibility of the funnel plus easy to drag the deals across the stages
  • The email integration that collects all relevant communication (also through the possibility of adding a deal-specific Pipedrive address on BCC)
  • The integration with Pandadoc, which we use a lot, so that Pipedrive keeps a really handy overview of the documents we have sent out / which have been signed
Read full review
Cons
Clickup
  • I use Table view as my primary view. When I click on a task it edits the task name instead of opening the task - this is very frustrating. There should be an icon at the end of the name to edit the task name.
  • improved duplication of status levels across all spaces and lists. I find I need to recreate my unique status set when I add a new space or list
  • in mobile view condense empty fields (e.g. description) so sub-tasks arent pushed down so far
Read full review
Pipedrive Inc.
  • Showing the customers name on the pipeline page. Right now I can only get it to show the brand name twice. I wish it would replace the second brand name with the main point of contact.
  • Better reporting tools. Their reporting tools are not easy to pick up. I've spent time trying to figure it out and it isn't something I can pick up on quickly.
  • Better training options. I wish I had a personal trainer to walk me through the best way to use Pipedrive so I can get the most out of it.
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Likelihood to Renew
Clickup
We're very pleased with how the system works in general. For over a year we've barely ever had any problems with ClickUp and there might have only been one or two times when it wasn't operational for us due to a global emergency. Moreover, when we had a problem once with renewing our licenses we've been contacted directly by our account manager and taken care of in a very professional way (with a due refund as well). The exceptional customer service makes us firmly believe that ClickUp is just the right tool for us.
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Pipedrive Inc.
-2 for Its cost and +8 for the need of tracking of leads and monitoring of team.
Read full review
Usability
Clickup
It takes a lot of onboarding, training, and tinkering around to use ClickUp to it's full (or even half-full) potential. But once you do, it can do amazing things. There are so many different ways to customize and adapt it to suit your needs. I especially like how different spaces, folders, lists, etc. can have different settings that you can fully customize.
Read full review
Pipedrive Inc.
There is a learning curve that caused a slow adoption but overall the UI looks great and the support is helpful when there is an issue that you need to be addressed. The marketplace integrations (developed by Pipedrive) could definitely use some work as they're not as seamless as we'd hoped for!
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Reliability and Availability
Clickup
I can't recall of any time ClickUp has been down for more than a few seconds. The only availability option is file retrieval at times, some times it just sits there trying to open a file, but again this happens very infrequently.
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Pipedrive Inc.
No answers on this topic
Performance
Clickup
I understand that it's a beast and does a lot of things, which is probably why it's laggy. But I do find it takes longer than I'd like to load, and if I am sending a complex document to a client or team member they aren't quite sure if they're getting the right thing at first. This is actually a pretty significant problem - my biggest beef with ClickUp.
Read full review
Pipedrive Inc.
No answers on this topic
Support Rating
Clickup
Every time I communicated with ClickUp, I got a fast and eager-to-please response. There were a couple of times I tried to leave based on another offer of another tool, and they woo'd me back with their warm responses and help to please me. I would highly recommend their customer service team!
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Pipedrive Inc.
Between quick video tutorials and having very quick feedback from their support teams, it is one of the main reasons I would recommend Pipedrive. It is critical, especially when setting up the platform to meet your companies needs, that a solid support team like Pipedrive has is there to make the transition easier.
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Online Training
Clickup
There are multiple guides on literally all of the functions you can find within the system, therefore it's easy to learn anything you'd really like to use, starting from project and people management, down to Gantts, mind maps, time tracking, inviting Clients as guests to work with you on the projects and so much more.
Read full review
Pipedrive Inc.
No answers on this topic
Implementation Rating
Clickup
Using ClickUp is fairly easy. There are multiple guides on how to use all of the functions in the system. An organization wanting to start working with ClickUp should simply try it out and see how it would like to adapt its workflow to the possibilities the system gives the users.
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Pipedrive Inc.
Experiment is the only way to start
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Alternatives Considered
Clickup
ClickUp Business Plan Task Record ✔️ Prioritization ✔️ Task Snooze ✔️ Customization ✔️ Start Date ✔️ Templates ✔️ The other software that I tried do not do all of these things.
Read full review
Pipedrive Inc.
I much prefer the interface of Pipedive when compared to Zoho. Much more user friendly and the team is always readily available when we need them. Pipedrive allowed for many custom integrations to be added, as Zoho was a tad more complicated to manipulate. We would not go back to Zoho in any case.
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Contract Terms and Pricing Model
Clickup
I did not.
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Pipedrive Inc.
No answers on this topic
Scalability
Clickup
As long as organizations are thoughtful when setting up their workspace, I believe that ClickUp is very scalable. For example, we have divided our spaces into functional areas, and further organized projects into a folder system within spaces. By being thoughtful in the early stages of set up, I believe we are avoiding a disorganized situation down the line where projects lack any clear structured hierarchy.
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Pipedrive Inc.
No answers on this topic
Return on Investment
Clickup
  • We are way more productive now
  • Or purchases are under JIT methodology (Just in time), saving alot of money and making the investment only when it is needed.
  • Our process are way more organized now.
  • Made multi-task possible among many projects at same time
  • Our company now is way more connected.
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Pipedrive Inc.
  • Pipedrive has had an extremely positive impact on our overall business objectives. More specifically, the return on investment has been magnified by the fact that it is fairly inexpensive.
  • I can recall 2-3 conversations which prompted my boss and myself to note how convenient Pipedrive is.
  • Like most companies, it can often feel like we are spinning many plates at once. Even when our team is not able to connect in person every day, our projects are capable of progressing. Pipedrive has allowed us to press forward where we (normally) would have lacked the communication necessary in doing so.
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