TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Contact about ClickUp

Please fill out the form below to get in touch.

ClickUp

Connect with ClickUp

What are you interested in?

Already have an account?

You hereby consent to have TrustRadius share the information supplied on this form with ClickUp so that ClickUp and TrustRadius may contact you in regard to the information requested.

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ClickUp

    Score8.8 out of 10
    Small Businesses (1-50 employees)
    ClickUp is a productivity platform that brings together work apps, data, and workflows. Also presented as a Converged AI Workspace, ClickUp eliminates work sprawl to provide context and a single place for humans and agents to work together. The platform currently boasts over 20 million users worldwide. ClickUp Brain² is deeply embedded into the workspace, offering conversational intake for project scoping and autonomous task generation. It can transform brainstorming docs…

    $0

    per month per seat

    Trello

    Score8.2 out of 10
    N/ATrello from Atlassian is a project management tool based on a Kanban framework. Trello is ideal for task-management in a to-do list format. It supports sharing boards and cards across users or teams. The product offers a free version, and paid versions add greater automation, collaboration, and administrative control.

    $6

    per month per user

    Pricing
    ClickUpTrello
    Editions & Modules
    Unlimited
    $10
    per month per user
    Business
    $19
    per month per user
    Enterprise
    Custom
    Standard
    $6
    per month per user
    Premium
    $12.50
    per month per user
    Enterprise
    $17.50
    per month per user
    Free
    Forever Free
    Offerings
    Pricing Offerings
    ClickUpTrello
    Free Trial
    YesNo
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscount available for annual billing.A discount is offered for annual billing and for larger numbers of users.
    More Pricing Information
    Community Pulse
    ClickUpTrello
    Considered Both Products
    ClickUp
    Chose ClickUp
    I used both Trello and Excel prior to using ClickUp. They both worked well and were fine for when I was starting out. As the business developed, I found I wanted to reduce duplication and save some time. I had a look at monday.com, which looks exactly the same as CU; …
    Incentivized
    Chose ClickUp
    Already covered this, but ClickUp does the job for covering what we need internally for task management (better than Trello), team communication (better than Slack), and Zoom calls (no need to use a 3rd-party app for internal calls). There are other features too that integrate …
    Incentivized
    Chose ClickUp
    ClickUp stacks up against Trello, monday.com and Notion is very first the Cost Saving. Instead of buying different licenses per application in ClickUp you will just buy 1 license that can do what the competitors can. For example, in Trello it's a Kanban view, but in ClickUp you …
    Incentivized
    Chose ClickUp
    ClickUp is more efficient than all of these tools combined. Trello only has one type of view, kanban. You can't customize it to list, dashboard, or calendar. Notion is much harder to manage my company's departments and connect everything like ClickUp. Notion doesn't have the …
    Incentivized
    Chose ClickUp
    Compared with other project management tools we evaluated, ClickUp offered the best balance of flexibility, customization, and centralized collaborations. It allows us to manage task, documentations, project timelines, dashboard, automations, and cross-functional work within …
    Incentivized
    Chose ClickUp
    ClickUp is an app killer; it takes all the good features of these apps and radically improves them.

    ClickUp es una asesina de aplicaciones y concentra todo lo bueno de estas aplicaciones pero las mejora radicalmente
    Incentivized
    Chose ClickUp
    ClickUp and other platforms do not even begin to compare, in my opinion. ClickUp is in a completely different league due its complexity and capability. ClickUp allows for so much more in a much more efficient and productive way than the other platforms I have used. You can do …
    Incentivized
    Chose ClickUp
    I think, ClickUp will be above of them all, because simpler, easier, and its quite different than anytools above so I choose ClickUp :)
    Incentivized
    Chose ClickUp
    None of the tools that I've used have come close to ClickUp's ability to tailor to a team or user's needs, nor have they come close to ClickUp's incredible customer support. None are even in the same ballpark when it comes to ClickUp's incredible implementation of not only …
    Incentivized
    Chose ClickUp
    More comprehensive, with greater customization options and integrations with other work applications such as Google Drive and Slack.

    Mais completo, com mais possibilidades de personalização e integrações com outros aplicativos de trabalho como Google Drive e Slack.
    Incentivized
    Chose ClickUp
    It literally nests all platforms in one. It combines the best tools from each platform and simplifies them.
    Incentivized
    Chose ClickUp
    ClickUp has many more features and is also much better visually, furthermore it allows for integrations with other applications.

    ClickUP tiene muchas más funciones y además es mucho mejor visualmente, además permite hacer integraciones con otras aplicaciones.
    Incentivized
    Chose ClickUp
    The main reason I initially chose ClickUp over all of the others was price. Because we are a small nonprofit, our funds for this were basically $0. So the robust free version of ClickUp really sold me. Once I got in there and worked with it, I realized just how valuable this …
    Incentivized
    Chose ClickUp
    ClickUp has a lot more features and is better from a business standpoint.
    Incentivized
    Chose ClickUp
    ClickUp allows for a lot more customization, so power users will be happy. But with a lot of customization comes more options, so users have to be wary when setting up projects to not overcomplicate them.
    Incentivized
    Chose ClickUp
    Every other tool I have used has been for organizing tasks and work only. There were some of the other features, but none of them had the ability to do everything we need to manage a project from start to finish.
    Incentivized
    Chose ClickUp
    I walked away from so many other products that I tried primarily because I wanted to have a task and productivity tool that allowed me to re-envision my 'data' at the task level. I wanted to be able to have Gantt views and dashboard views and then dive in deeper with comments …
    Incentivized
    Chose ClickUp
    Clickup feels a lot more complete and professional.
    Incentivized
    Chose ClickUp
    All of them are based on activity management, however ClickUp stands out in several areas: integrations with other tools, management of several spaces simultaneously through views/dashboards, the vast majority of the tools listed do not allow me to have visibility of everything …
    Incentivized
    Chose ClickUp
    The simple fact that ClickUp has everything integrated makes it very easy, no need to import information or update everything manually, is a one-stop shop and that’s the best part of ClickUp, The interface, which can be discovered and managed efficiently in a short time with a …
    Incentivized
    Chose ClickUp
    ClickUp is by far the most easy to use, superb interface and functionality. The notifications are far superior too.
    Incentivized
    Chose ClickUp
    The best feature of ClcikUp over others is it's customization as well as hierarchy. Departments, clients, operations become easier to manage if the hierarchy is setup in a good way that can allow your business scale without altering it repeatedly.
    Customization is another …
    Incentivized
    Chose ClickUp
    It has been probably around 4 years. A big part of the decision between monday and ClickUp (CU) when we decided on a platform was the pricing model of CU was more suitable. There has been massive updates since we started using CU. So not sure how it stacks up now
    Incentivized
    Chose ClickUp
    Much more flexible and complete, you can shape it for your liking.
    Incentivized
    Atlassian
    Chose Trello
    Asana is awesome but it comes with a price. For a startup pricing hurts. ClickUp is so vast and has a lot of areas to get lost in, if you don't set some standards there are many ways to do it wrong. Slack is just a communication platform, you can collaborate and stuff but not …
    Incentivized
    Chose Trello
    Trello can be viewed as the simplest form of task management, whereas project management would look more like ClickUp followed by Asana and JIRA. Trello is easy to view, easy to use, and easy to implement.
    Incentivized
    Chose Trello
    We found that those software, while they included Kanban boards, offered a lot more features. Our tickets tended to get lost and it was harder to navigate through. Our Product team didn't particularly like how they functioned as much.
    Incentivized
    Chose Trello
    Easier to use and easier to integrate with 3rd party software. Better design and we don't need to build everything from scratch.
    Incentivized
    Chose Trello
    Todoist is a good to-do list app but I found it a bit more confusing to use than Trello because it feels like it does too much. Wunderlist was great until Microsoft bought it and stopped providing support. I used it before I switched to Trello and it would easily compete with …
    Incentivized
    Key User Insights
    Would buy again
    98%
    Would buy again
    789 Answers
    97%
    Would buy again
    104 Answers
    Delivers good value for the price
    99%
    Delivers good value for the price
    719 Answers
    99%
    Delivers good value for the price
    94 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    795 Answers
    99%
    Happy with the feature set
    106 Answers
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    568 Answers
    98%
    Lived up to sales and marketing promises
    63 Answers
    Implementation went as expected
    94%
    Implementation went as expected
    644 Answers
    100%
    Implementation went as expected
    83 Answers
    Features
    ClickUpTrello
    Project Management
    Comparison of Project Management features of ClickUp and Trello
    Feature
    ClickUp
    8.3
    821 Ratings
    8% above category average
    Trello
    8.4
    223 Ratings
    9% above category average
    Task Management9.5835 Ratings9.5223 Ratings
    Resource Management8.5672 Ratings9.2186 Ratings
    Gantt Charts8.1614 Ratings7.374 Ratings
    Scheduling8.7699 Ratings8.8169 Ratings
    Workflow Automation8.2671 Ratings8.1143 Ratings
    Team Collaboration9.3799 Ratings8.8219 Ratings
    Support for Agile Methodology8.7568 Ratings8.9148 Ratings
    Support for Waterfall Methodology8.4482 Ratings7.8116 Ratings
    Document Management8.0726 Ratings8.2160 Ratings
    Email integration7.6591 Ratings7.4147 Ratings
    Mobile Access7.1679 Ratings9.2193 Ratings
    Timesheet Tracking8.0567 Ratings8.989 Ratings
    Change request and Case Management00 Ratings8.6103 Ratings
    Budget and Expense Management00 Ratings7.374 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of ClickUp and Trello
    Feature
    ClickUp
    7.6
    427 Ratings
    1% below category average
    Trello
    6.6
    73 Ratings
    15% below category average
    Project & financial reporting7.6435 Ratings6.859 Ratings
    Quotes/estimates00 Ratings7.250 Ratings
    Invoicing00 Ratings6.643 Ratings
    Integration with accounting software00 Ratings5.845 Ratings
    Best Alternatives
    ClickUpTrello
    Small Businesses
    Any.do
    Score8 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    KanbanFlow
    Score7.3 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    Microsoft To Do
    Score7.9 out of 10
    Microsoft To Do
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ClickUpTrello
    Likelihood to Recommend
    8.9
    (835 ratings)
    9.3
    (223 ratings)
    Likelihood to Renew
    9.7
    (43 ratings)
    9.9
    (6 ratings)
    Usability
    8.3
    (192 ratings)
    9.3
    (61 ratings)
    Availability
    9.5
    (6 ratings)
    10.0
    (1 ratings)
    Performance
    8.0
    (5 ratings)
    10.0
    (1 ratings)
    Support Rating
    9.4
    (47 ratings)
    9.9
    (81 ratings)
    In-Person Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Online Training
    10.0
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.8
    (9 ratings)
    8.0
    (2 ratings)
    Configurability
    8.0
    (2 ratings)
    5.0
    (1 ratings)
    Contract Terms and Pricing Model
    5.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    7.0
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    8.9
    (6 ratings)
    10.0
    (1 ratings)
    Professional Services
    5.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    5.0
    (2 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    5.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    ClickUpTrello
    Likelihood to Recommend
    ClickUp
    I think it is great for task management and project management. It allows for much easier cross-team collaboration. Personally, I found it useful as a project and team manager to better keep track of all the deliverables that have been assigned to various members of the team. It is less appropriate to use as a CRM even though the website mentions it can be used as one, it still lacks many features which a full-fledged CRM would provide.
    Incentivized
    Read full review
    Atlassian
    For teams or individuals with lots of individual tasks/details to track, Trello is perfect! It basically removes the need for a paper checklist. For those that need an overall project management tool that requires less tasks and more overarching goals, collaboration amongst various teams, and gantt charts I would suggest monday.com
    Incentivized
    Read full review
    Pros
    ClickUp
    • Task Management - you can easily track details and notes of the tasks, deadlines and important dates, and notes and key links for the task. This has really leveled up how we manage projects and tasks.
    • Operational efficiency - by tracking where time goes the most or which tasks go the most, it enables you to identify areas where the most time is being spent and if that process needs to be improved or changed to streamline workflow.
    • SOP/Document storage - it is easy to create documents for standard operating procedures and processes and have a file to easily locate and reference them.
    • Files for projects or clients - ClickUp allows you to create separate files, folders, and subfolders to easily store and locate any corresponding tasks, projects, or important documents for that specific project or client.
    • AI overview - for tasks or documents with longer note sections or that have spanned more time and have more notes involved, ClickUp has an AI overview tool that helps with summarizing.
    Incentivized
    Read full review
    Atlassian
    • Helps track employees "to do before hire", "to do after hired," and "to do when employee leaves"
    • Provides important information on each employee like personal information along with data collected during the time of hire and during employment time
    • Allows more than one person to be assigned to a task per employee and will remain open until everyone involved has completed their task
    Read full review
    Cons
    ClickUp
    • The AI ​​integration is a bit clunky and feels forced.
    • The uncontrolled use of custom fields by the team
    • Configuring environments to reduce complexity
    • La integración de la IA es un poco tosca y se siente forzada
    • El uso incontrolado de los custom fields por parte del equipo
    • La configuración de los entornos para reducir complejidad
    Incentivized
    Read full review
    Atlassian
    • I use colour coding a lot so I would like a wider range of colour options.
    • Also as a visual thinker I would like to be able to easily add images to cards.
    • I would like to be able to attach a wider range of file formats to cards.
    Incentivized
    Read full review
    Likelihood to Renew
    ClickUp
    It has been a game-changer in terms of project tracking, as animation is a demanding product that requires multiple layers of analysis, revisions, tracking, scheduling, etc. ClickUp simplifies many approvals as anyone can easily add items, and you can tag the people who need to look at them.
    Incentivized
    Read full review
    Atlassian
    I am very likely to renew Trello, because it doesn't cost anything to do so. I am also very likely to use Trello's upgraded features in the future because a lot of my team's data is stored on there and they have already gotten used to the platform. Trello is very easy for new team members to pick up, making the onboarding and usability very streamlined.
    Incentivized
    Read full review
    Usability
    ClickUp
    ClickUp is generally very usable once the workspace is properly organized. The flexibility of views, custom fields, task structure, dashboards, and automations makes it easy to adapt the platform to different teams and workflows. The main reason I would no rate it a 10 is that the amount of functionality can make the interface overwhelming, specially for new users. large workspaces with many custom fields, notifications, views, and hierarchy levels can also require some training and ongoing governance.
    Incentivized
    Read full review
    Atlassian
    Trello is incredibly intuitive, both on desktop and mobile right away. It is also full of helpful features that make it even easier to use, and is flexible enough to suit almost any organizational need. Onboarding for the software is thorough, but concise, and the service is frequently updated with even more QOL improvements.
    Incentivized
    Read full review
    Reliability and Availability
    ClickUp
    For over a year ClickUp was unavailable to us just twice for a couple of hours. I would say for a system this big and working globally that was a minor issue. They managed to fix all the issues within a couple hours and then it was back up and running perfectly fine.
    Incentivized
    Read full review
    Atlassian
    yes always support available when I need it!
    Read full review
    Performance
    ClickUp
    The speed of ClickUp is average to be honest. This is one of the biggest flaws of the system, sometimes it's also lagging a little bit but we also have a lot of documents, lists etc. on our workspace. However, with the next version of ClickUp I've seen they are planning to increase the speed by almost 500%, probably by changing the technology, so I am more than looking forward to it.
    Incentivized
    Read full review
    Atlassian
    Never experienced issues with the above!
    Read full review
    Support Rating
    ClickUp
    I started using ClickUp when it was what most would consider a baby company. There were the occasional bugs that made working in ClickUp a little bit of a headache, but the support feature allowed me to chat with a real persona and communicate my issues. I would always get prompt support and someone willing to really help me, not just point me to FAQ pages. Not feeling like a number really makes a difference.
    Incentivized
    Read full review
    Atlassian
    I haven't reached out to their support very often and their support is very limited anyway for the free users. They do have tons of great articles and videos in their Help Center and constantly send emails with updates and add-ons to the product. The fact that I've barely ever had to contact their support team means that they've developed a great product.
    Incentivized
    Read full review
    In-Person Training
    ClickUp
    No answers on this topic
    Atlassian
    It was helpful and informative! It was back before the pandemic in 2019 so I'm not sure if they still do it but I really enjoyed the experience
    Read full review
    Online Training
    ClickUp
    There are multiple guides on literally all of the functions you can find within the system, therefore it's easy to learn anything you'd really like to use, starting from project and people management, down to Gantts, mind maps, time tracking, inviting Clients as guests to work with you on the projects and so much more.
    Incentivized
    Read full review
    Atlassian
    No answers on this topic
    Implementation Rating
    ClickUp
    Start small. Don’t try to build the most elaborate plans first. Resist the urge to get into Gantt charts if no one is used to them. Just get work written, add dates and assignees, and start getting used to it. If you did not use a work management tool before, you need to be gracious with yourself about the fact that you likely do not have the muscle memory for working this way yet. But you will get there.
    And leverage people who know it if possible. Look for ClickUp experts and vendors. They can really supercharge your effectiveness at building the tool out and speed up the process.
    Incentivized
    Read full review
    Atlassian
    For our small business, getting a few of us started well on Trello was the key, I think. As long as a couple of us were really comfortable with the interface, we could lead others and help them with any questions. From now on, anyone who works with us just naturally uses Trello for information sharing - it's just part of what we do.
    Incentivized
    Read full review
    Alternatives Considered
    ClickUp
    ClickUp is more robust and customizable than the ones we tried. I like Notion's user interface but seems more powerful to track progress. We didn't need the timetracker part of Monday and Asana seemed a little too cumbersome. So ultimately we went with ClickUp because it had the most potential... potential that we still have yet to harness.
    Incentivized
    Read full review
    Atlassian
    Trello is more simple and not as "robust" as the other tools, but it's easier to use and manage and understand and ACTUALLY get stuff done with. It's simplicity is part of the beauty of using it. You don't need a million options that nobody uses, you just need to get stuff done.
    Incentivized
    Read full review
    Scalability
    ClickUp
    Scaling with ClickUp is superb. If you create a workflow best suited for your organization then it's all about creating new accounts and teaching the new employees the workflow you're using. It's that simple. There is no black magic when it comes to Clickup.
    Incentivized
    Read full review
    Atlassian
    Feels like anyone across the org (no matter their location) can use the tool easily!
    Read full review
    Professional Services
    ClickUp
    No answers on this topic
    Atlassian
    Not sure if we use those
    Read full review
    Return on Investment
    ClickUp
    • Reduced about 35% of our yearly tech stack spend by replacing other products
    • Ability to negate automation software with more open API key abilities connecting to one streamlined service
    • Reduced onboarding time and improved project speed with use of systems by 20%
    Incentivized
    Read full review
    Atlassian
    • Trello keeps me organized, focused, and on track. I could filter the Trello board to only see my issues and understand what I needed to work on and when.
    • Trello helped our team implement an agile structure. It's a very simple kanban method of viewing all of your team's tasks and statuses. You can completely customize the columns to your team's specific workflow and create tags relevant to your work.
    • Trello helps reduce unnecessary communications between teams. When I want to request translations, I simply create a card on the localization Trello board -- no need to directly message anyone on the team, and I can watch the status of the card change from "in progress" to "in review" to "translated," all without having to directly ask for updates.
    Incentivized
    Read full review
    ScreenShots

    ClickUp Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot