ClickUp vs. Trello

ClickUp is quite suitable and recommended for marketing teams, as it allows for the organization and management of tasks among teams with multiple responsibilities. In my daily work, I share tasks on ClickUp with my team, passing them through my management and integrating them with my peers (Analysts and Designers). We plan, prioritize, monitor, and complete tasks directly in the application, each with their own tasks, views, and adjusted deadlines. I believe it's not as appropriate for managing individual tasks because, although it's good for organizing workflow, it's better used by teams. O ClickUp é bastante adequado e indicado para times de Marketing, pois permite a organização e gerenciamento de demandas entre times de mútliplos responsáveis. No meu dia a dia, compartilho demandas no ClickUp com meu time, passando pela minha gestão, integrando com meus pares (Analistas e Designers). Nós fazemos o planejamento, priorização, acompanhamento e conclusão das demandas diretamente no aplicativo, cada um com suas tarefas, visualizações e prazos ajustados. Acredito que não seja tão apropriado para gerenciamento de demandas individuais, pois, apesar de ser bom para organizar o fluxo de trabalho, ele é melhor utilizado por times. This review was originally written in Portuguese and has been translated into English using a third-party translation tool. While we strive for accuracy, some nuances or meanings may not be perfectly captured.

Incentivized

For teams or individuals with lots of individual tasks/details to track, Trello is perfect! It basically removes the need for a paper checklist. For those that need an overall project management tool that requires less tasks and more overarching goals, collaboration amongst various teams, and gantt charts I would suggest monday.com

Incentivized

• Via ClickUp we are able to handle the sales pipeline and proper history on those leads.
• Have created the ticket creation workflow for our clients for our support teams and technical teams.
• Customised dashboards and even with the AI brain we have created our customer agents who are helping us in day to day operations.
• ClickUp inbuilt AI Notetaker is a good tool because after each meeting it has the ability to create the meeting notes for us.

Incentivized

• Helps track employees "to do before hire", "to do after hired," and "to do when employee leaves"
• Provides important information on each employee like personal information along with data collected during the time of hire and during employment time
• Allows more than one person to be assigned to a task per employee and will remain open until everyone involved has completed their task

• Maps functionality is basic, would be great for it to help with routing logic and daily planning.
• Keeping track of task default locations when working on the fly can sometimes be hard to keep track of, but that's mainly an issue with me letting my AI's via MCP boat the workspace structure.
• Permissions can be confusing and buggy, so you need to monitor and plan them really intentionally; sometimes they'll get mixed up, and your permissions to add fields, delete/access items, etc. can get buggy.

Incentivized

• I use colour coding a lot so I would like a wider range of colour options.
• Also as a visual thinker I would like to be able to easily add images to cards.
• I would like to be able to attach a wider range of file formats to cards.

Incentivized

It has been a game-changer in terms of project tracking, as animation is a demanding product that requires multiple layers of analysis, revisions, tracking, scheduling, etc. ClickUp simplifies many approvals as anyone can easily add items, and you can tag the people who need to look at them.

Incentivized

I am very likely to renew Trello, because it doesn't cost anything to do so. I am also very likely to use Trello's upgraded features in the future because a lot of my team's data is stored on there and they have already gotten used to the platform. Trello is very easy for new team members to pick up, making the onboarding and usability very streamlined.

Incentivized

- More extensiveness when compared to features, at an affordable price. - Great productivity increase since we adopted, hence it does say the usability is good. - Quick mobile view as well, for on the go checks, reverts, comments or any updates if one has. Every comment also visible on our slack.

Incentivized

Trello is incredibly intuitive, both on desktop and mobile right away. It is also full of helpful features that make it even easier to use, and is flexible enough to suit almost any organizational need. Onboarding for the software is thorough, but concise, and the service is frequently updated with even more QOL improvements.

Incentivized

For over a year ClickUp was unavailable to us just twice for a couple of hours. I would say for a system this big and working globally that was a minor issue. They managed to fix all the issues within a couple hours and then it was back up and running perfectly fine.

Incentivized

yes always support available when I need it!

The speed of ClickUp is average to be honest. This is one of the biggest flaws of the system, sometimes it's also lagging a little bit but we also have a lot of documents, lists etc. on our workspace. However, with the next version of ClickUp I've seen they are planning to increase the speed by almost 500%, probably by changing the technology, so I am more than looking forward to it.

Incentivized

Never experienced issues with the above!

I started using ClickUp when it was what most would consider a baby company. There were the occasional bugs that made working in ClickUp a little bit of a headache, but the support feature allowed me to chat with a real persona and communicate my issues. I would always get prompt support and someone willing to really help me, not just point me to FAQ pages. Not feeling like a number really makes a difference.

Incentivized

I haven't reached out to their support very often and their support is very limited anyway for the free users. They do have tons of great articles and videos in their Help Center and constantly send emails with updates and add-ons to the product. The fact that I've barely ever had to contact their support team means that they've developed a great product.

Incentivized

It was helpful and informative! It was back before the pandemic in 2019 so I'm not sure if they still do it but I really enjoyed the experience

There are multiple guides on literally all of the functions you can find within the system, therefore it's easy to learn anything you'd really like to use, starting from project and people management, down to Gantts, mind maps, time tracking, inviting Clients as guests to work with you on the projects and so much more.

Incentivized

Start small. Don’t try to build the most elaborate plans first. Resist the urge to get into Gantt charts if no one is used to them. Just get work written, add dates and assignees, and start getting used to it. If you did not use a work management tool before, you need to be gracious with yourself about the fact that you likely do not have the muscle memory for working this way yet. But you will get there.

And leverage people who know it if possible. Look for ClickUp experts and vendors. They can really supercharge your effectiveness at building the tool out and speed up the process.

Incentivized

For our small business, getting a few of us started well on Trello was the key, I think. As long as a couple of us were really comfortable with the interface, we could lead others and help them with any questions. From now on, anyone who works with us just naturally uses Trello for information sharing - it's just part of what we do.

Incentivized

I have never been the decision maker on software like this. They are always decided by someone else before I start working for a company. ClickUp seems like the one with the most features though. My co-worker especially loves it and is the one who insisted we use ClickUp over the ones I've used before, such as Asana and Jira.

Trello is more simple and not as "robust" as the other tools, but it's easier to use and manage and understand and ACTUALLY get stuff done with. It's simplicity is part of the beauty of using it. You don't need a million options that nobody uses, you just need to get stuff done.

Incentivized

Scaling with ClickUp is superb. If you create a workflow best suited for your organization then it's all about creating new accounts and teaching the new employees the workflow you're using. It's that simple. There is no black magic when it comes to Clickup.

Incentivized

Feels like anyone across the org (no matter their location) can use the tool easily!

Not sure if we use those

• Before ClickUp at my agency, we were using spreadsheets to track our client work. ClickUp made it all so much easier and more effective.
• It helps me track down to the smallest details so I don't miss anything, and it is easy to view the information I need when I need it
• I don't really have quantifiable numbers but I can't imagine going back to spreadsheets or what other terrible alternative we may be using otherwise!

Incentivized

• Trello keeps me organized, focused, and on track. I could filter the Trello board to only see my issues and understand what I needed to work on and when.
• Trello helped our team implement an agile structure. It's a very simple kanban method of viewing all of your team's tasks and statuses. You can completely customize the columns to your team's specific workflow and create tags relevant to your work.
• Trello helps reduce unnecessary communications between teams. When I want to request translations, I simply create a card on the localization Trello board -- no need to directly message anyone on the team, and I can watch the status of the card change from "in progress" to "in review" to "translated," all without having to directly ask for updates.

Incentivized