What users are saying about
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Top Rated
148 Ratings
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Top Rated
294 Ratings

CrowdCompass

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Top Rated
148 Ratings
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Score 8.5 out of 100

Cvent Event Management

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Top Rated
294 Ratings
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Score 8.6 out of 100

Likelihood to Recommend

CrowdCompass

It's a really easy platform to use. It integrates seamlessly with Cvent, so with a few clicks, your information is pushed through and ready to start previewing. It's a huge benefit for your attendees to have your whole conference schedule in the palm of their hand. You can easily make updates, unlike in the old printed guide where once it's printed, that's it. We have so many room changes or last-minute speaker adjustments to make, the app has been wonderful in making sure our attendees know where to go and when!
Anonymous | TrustRadius Reviewer

Cvent Event Management

In my field, Cvent in very important to track and keep up with attendees. We have to do a lot of reporting, so Cvent tracks all of this and allows for a much smoother process. It also allows for everything to be stored in one spot. There is no digging through emails to see who you sent invitations to because that is all in Cvent and you can see all emails that were sent from Cvent to each attendee.
Madison Spears | TrustRadius Reviewer

Pros

CrowdCompass

  • Provides attendees with their personalized schedules at their fingertips.
  • Facilitates networking through the ability to set appointments and send messages with other attendees, and inspires competition with The Game and Click challenges.
  • Gives attendees the ability to view handouts, take notes and download the information to their personal computers when they get back to their offices.
Pamela O'Connor, CMP | TrustRadius Reviewer

Cvent Event Management

  • Request for Proposals - our third-party sourcing agent gathers the information that we provide in a Meeting Request Form so they know exactly what we need in a property. We are able to see the top properties based on our criteria in real-time through their portal. No more sending Excel sheets back and forth!
  • The invitation process is streamlined, and in conjunction with dynamic reporting, offers key stakeholders the information they need. The automation of reporting and metrics is more accurate than doing it manually and is also much faster.
  • Integration - we currently use the CrowdCompass mobile app which offers seamless integration with Cvent.
  • Budget - all key stakeholders are able to view our budget categories for each event and at the end of the event, have access to the actual expenses.
Janie Larsen | TrustRadius Reviewer

Cons

CrowdCompass

  • Gamification Features - While popular with our users, limited ability to customize or alter the features and set-up.
  • Finding Session handouts can be difficult for attendees - would be helpful to have a central hub for their downloads.
  • No duplication of events means a lot of time repeating features of a build for repeat events.
Geoffrey Seiler | TrustRadius Reviewer

Cvent Event Management

  • The badge designer is a little clunky and difficult to use.
  • I’d love to see their add-on modules priced differently (flat fees vs. per registration)
  • They’re membership module is only for individual memberships, we have organization based memberships, so we’re not able to use it.
Pamela O'Connor, CMP | TrustRadius Reviewer

Likelihood to Renew

CrowdCompass

CrowdCompass 7.1
Based on 10 answers
We are happy with the product and the seamless integration with other Cvent products we use.
Bouran Qaddumi | TrustRadius Reviewer

Cvent Event Management

Cvent Event Management 9.6
Based on 15 answers
Historically we cannot find another product that offers the flexibility and usability that we need for our staff and our clients.
Lindsay Buchanan, CMP | TrustRadius Reviewer

Usability

CrowdCompass

CrowdCompass 8.3
Based on 10 answers
It is very easy to use as everything is very intuitive. Configurating an app does not take too much time at the end, especially as soon as you already have done one as you can dupplicate the entire content. This is very practical when you use the app for annual events.Also few elements are not updatable once the app is published. Of course you can't change the entire design and the security settings which is a good thing anyway, but the entire content can be updated which allows you to publish your app quite early in advance to boost the engagement without having to wait to have everything in your hands (for instance the speakers bios or abstracts). Plus by adding more content regularly it encourage your audience to come back also regularly to check what is going on before the event.
Jessica LOPES | TrustRadius Reviewer

Cvent Event Management

Cvent Event Management 7.9
Based on 17 answers
There are a lot of different ways to do one task within Cvent which can be confusing. Additionally, there are a few things that you can only do at set up of an event and if you forget to do them your event registration will not run as well.
Courtney Riley | TrustRadius Reviewer

Support Rating

CrowdCompass

CrowdCompass 8.2
Based on 35 answers
We were happy with the customer support from the beginning, when we purchased the application, to after our conference when we were wrapping things up. We initially discussed a timeline to set up the application and were briefed on what we needed to accomplish monthly to meet our goal. When we had questions, customer support representatives were always quick to respond.
Anna Damewood | TrustRadius Reviewer

Cvent Event Management

Cvent Event Management 8.7
Based on 68 answers
I've had nothing but positive interactions with the Cvent support team. In particular I've found they can be "over-helpful" and I have to ask them to walk me through vs doing so I can learn. They are always happy to do so. They are also very proactive on responding, following up and emailing instructions on things they assist with so we have the knowledge for the future.
Lesley Irminger | TrustRadius Reviewer

Implementation Rating

CrowdCompass

CrowdCompass 8.0
Based on 6 answers
Don't wait to register with Apple and Google. You can do a lot of prep work prior to setting up CrowdCompass for integration.
Jennifer Wenger | TrustRadius Reviewer

Cvent Event Management

Cvent Event Management 9.0
Based on 6 answers
The only real insight I have is to be open to learning a new system and willing to do what it takes to maintain consistency throughout the system.
Amy Zientek | TrustRadius Reviewer

Alternatives Considered

CrowdCompass

We started using CrowdCompass before there were a lot of alternatives and/or competitors to select from, however I believe our choice would be the same to this day. Not only is Crowd Compass such a great tool in its own right, but it also works hand in hand with Cvent which makes everything that much easier and more reliable.
Chelsea Benge | TrustRadius Reviewer

Cvent Event Management

Below is a listing of other event management products that I reviewed. There are a LOT of them. What I found was that each had a niche audience or market that they were focused on. While this is helpful and each works very well for that market, Cvent offers a flexibility in event creation, look, and general offerings to be a suitable management tool for a MUCH wider variety of events. All of the products below were also more expensive once all the bells and whistles were added in to the proposals. And while Cvent often seems like the big green monster eating up all the competition, the fact that I can log in to one location and do every part of the event as I need when I need and not remember a host of separate event tool names and log ins is a HUGE help.Products reviewed: -Swoogo-Bizzabo-Eventbrite-Hubilo-EventsAir-Whova-EventBase (just for event apps)
Cecilia Golombek | TrustRadius Reviewer

Return on Investment

CrowdCompass

  • Increased attendee engagement via Live Polls and gamification.
  • Post-event reporting on Live Poll results
  • Fewer calls/emails to staff because everything they need for logistics is in the app: airport and transportation info, the conference schedule, their personalized schedule, interactive maps, etc.
  • Very easy and inexpensive to configure one's self. I have saved about $8K year over year by using CrowdCompass and configuring it myself.
Brenda J Ainsburg | TrustRadius Reviewer

Cvent Event Management

  • I am able to provide comprehensive reporting on open rates and CTR, which at the end of the day, helps us as an organization monitor and follow up with the customers we have invited to make sure they plan to attend. This could attribute to higher ROI numbers.
  • The financial reporting has helped us be more accurate with our full financial roll up to corporate in terms of budgeting. Because of that, we can easily track expenses and calculate total return on investment at the end of the year. We had a conversion rate at our events of 63% this year! Amazing!
  • The integrations with Marketo & SFDC have been crucial for us in triggering automated alerts to our sales org, ultimately allowing them to easily follow up with customers to close the loop on the event attendees' experience, thus furthering the sale and gaining revenue.
Megan Gates | TrustRadius Reviewer

Pricing Details

CrowdCompass

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cvent Event Management

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Required

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