CrowdCompass vs. Cvent Event Management

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CrowdCompass
Score 6.9 out of 10
N/A
CrowdCompass is an event management software system offered by Cvent.N/A
Cvent Event Management
Score 8.0 out of 10
N/A
Cvent is a cloud-based enterprise event management company with nearly 4,000 employees and over 300,000 users worldwide. Cvent offers software solutions to event planners and marketers for online event registration, venue selection, event management and marketing, onsite solutions, email marketing, and attendee engagement. Cvent's suite of products automate and simplify the planning process to maximize the impact of events. Cvent provides hoteliers with an integrated platform, enabling…N/A
Pricing
CrowdCompassCvent Event Management
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CrowdCompassCvent Event Management
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeRequired
Additional Details
More Pricing Information
Community Pulse
CrowdCompassCvent Event Management
Considered Both Products
CrowdCompass
Chose CrowdCompass
We currently use Cvent Event Management and it works well to use them together or integrate them. I prefer not to use social tables, another Cvent program, because it is often times much more simplified if creating on your own. I think CrowdCompass is a great mix of …
Chose CrowdCompass
We did not look to other mobile applications when purchasing CrowdCompass as we were also purchasing Cvent registration. We liked that the two products integrated which meant we only needed to upload data once.
Chose CrowdCompass
We currently use both. Both products are similar in the way we need to use them. The reason for using both is for the two different registration platforms they each are connected with.
Chose CrowdCompass
I have only used CrowdCompass for apps so I don't have much to say on other companies. We did look at DoubleDutch last year but decided to stay with CrowdCompass. And then they bought DoubleDutch so ultimately it was a good decision. There were some good features in DD that …
Chose CrowdCompass
We haven't used any other product like CrowdCompass.
Chose CrowdCompass
DoubleDutch definitely had a more robust social platform. Allowing us to see who liked posts on the activity feed and easier sharing externally. However, CrowdCompass excels in overall look/feel and ability to customize details. The appointment feature has also been critical …
Chose CrowdCompass
I don't recall the platform we used before Crowd Compass—some small startup I believe. I've not reviewed any other platform.
Chose CrowdCompass
We primarily utilize Crowd Compass due to Cvent integration. We are a robust user of Cvent, which makes Crowd Compass very easy to build out and have all the registration information for attendees.
Chose CrowdCompass
CrowdCompass is easy to use as it integrates seamlessly with Cvent, which provides a one-stop-shop from site selection to registration, and now to also have the app component onsite. I have found that it is much easier to use than other similar products, and is great that it …
Chose CrowdCompass
n/a
Chose CrowdCompass
CrowdCompass works together with them in a seamless fashion.
Chose CrowdCompass
The ability to integrate with CventFlex registration was amazing compared to the lack of that functionality with EventMobi. The product was intuitive for our attendees and looked sleek and professional. It was great to have the polling functionality within the app and have …
Chose CrowdCompass
Crowdcompass is a pretty solid tool. The integration with Cvent does not require any technical resources, it is literally clicking a few buttons which is a must for us. It has really helped to cut down on the build time by not having to re-create all of the content—really …
Chose CrowdCompass
Very similar, now that Cvent owns QM as well, im sure they will soon be integrated.
Chose CrowdCompass
Crowdcompass integrates with Cvent, our event management platform. It is fairly easy and automatic. We chose it simply for this reason, but have been very satisfied with it. The other apps just don’t have the user-friendly administration as well the user-friendly attendee …
Chose CrowdCompass
I have been with my organization for four years, and we have only used CrowdCompass since I have been here.
Chose CrowdCompass
Easier to use interface that directly links with our Cvent registration system. We switched due to this integration, the gamification improvements, the benefits for on-site check-in and session selections, and ease of design/use for our builder team. We have especially enjoyed …
Chose CrowdCompass
We have only ever used Crowdcompass because we've been an avid user of Cvent Registration Management. We've never had to look into other products similar to Crowdcompass because it meets all of our needs and integrates smoothly with our Cvent solutions, making it easy to use …
Chose CrowdCompass
I have not used any other mobile app platforms or even really looked into others.
Cvent Event Management
Chose Cvent Event Management
The integration of Cvent attendee registration with CrowdCompass is seamless compared to integrating with other apps.
Chose Cvent Event Management
CrowdCompass is a feature of Cvent Event Management and they work amazingly together!
Chose Cvent Event Management
No contest and not apples to apples. However, Cvent is much more expensive. I am aware of other solutions that seem to be making a splash, but I have yet to research them and compare them to Cvent. Cvent truly is the "Cadillac" of event management software. If budget is not an …
Chose Cvent Event Management
I like how this integrates with the Cvent Registration setup for each event. It allows you to push most of the content from your website, workshop descriptions, speakers bios, schedule, etc over to the app so that you do not have to build these sections of the app, only make …
Chose Cvent Event Management
We have not used many other event products. We used Attend and iModules before Cvent and those sites were not nearly as robust, comprehensive, or engaging. There is not another event management platform out there that also gives you interactive floorplans. I wish that was more …
Chose Cvent Event Management
The product was not as feature rich as Cvent. We decided to stay with cvent because their product is tested, full of features we like, and constantly upgrading when users make requests.
Chose Cvent Event Management
N/a
Chose Cvent Event Management
We had RegOnline before it was acquired by Cvent and it had so many less features. You could really only do registration with it and there was limited opportunity to customize the registration. It was difficult to set up and not user friendly. Once we made the switch our team …
Chose Cvent Event Management
Both work great for trainings/seminars to keep information in one place and be able to get information to the attendees via crowd compass app.
Chose Cvent Event Management
I don't have experience with any other event management products
Chose Cvent Event Management
There are quite a lot of event management software but we have only used Cvent and we will keep using it.
Chose Cvent Event Management
Cvent is quickly buying up a lot of event technology companies from registration to mobile apps. Other platforms will work at a cheaper price, but Cvent is the most versatile and has the most options.
Chose Cvent Event Management
Prior to using Cvent,my company would build out their registration websites and system all from within - we took an internal approach, a solution which was not very efficient. We have never used another system outside of the Cvent family but are aware of other companies and …
Chose Cvent Event Management
We used to use Certain which was awful. We had a very hard time launching it beyond a concentrated group of users who were in the tool all of the time. Even then, we had major issues. Cvent offers a much more streamlined approach wherein a lot of cases, they provide the 'best …
Chose Cvent Event Management
I felt more confident after 3 months of using Cvent than 3 years at Aventri.
Chose Cvent Event Management
The same thing I’ve been saying: Cvent is customizable in a way the others are not. It’s scalable and can bare our brand. I think, more importantly, they’re always innovating and their innovation makes us look modern and top of our game to our attendees. At Cvent, we feel like …
Chose Cvent Event Management
I can't think of any other event management programs to compare it to.
Chose Cvent Event Management
We were mandated to start using Cvent. We like the customizing aspect of the product.
Chose Cvent Event Management
We have always used Cvent Event Management and it has always been a great experience for us so we have not explored other options. Cvent has a great support team and our account managers are very helpful. Cvent offers so many resources to learn more about enhancements and how …
Chose Cvent Event Management
Cvent is the only event management system I've used.
Chose Cvent Event Management
We have used Groupize and at this point in time, it is lacking many of the great capabilities that Cvent has to offer!
Chose Cvent Event Management
I have not used other event management software in the past, but from reviews and feedback of others, we know that the Cvent platform is best in class. It is worth the investment to have a robust platform that is easy to customize and manage so that attendees have a great …
Chose Cvent Event Management
Eventbrite is pretty similar to Cvent in what it does, but Eventbrite is more of a cookie cutter approach (which isn't necessarily a bad thing) that makes things really easy, but lacks some features.
Top Pros
Top Cons
Features
CrowdCompassCvent Event Management
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
CrowdCompass
-
Ratings
Cvent Event Management
8.2
42 Ratings
1% below category average
Responsive Design for Web Access00 Ratings8.340 Ratings
Mobile Application00 Ratings8.240 Ratings
Dashboard / Report / Visualization Interactivity on Mobile00 Ratings8.238 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
CrowdCompass
-
Ratings
Cvent Event Management
8.2
39 Ratings
0% above category average
Calendar integration00 Ratings7.933 Ratings
Meeting initiation00 Ratings8.128 Ratings
Integrates with social media00 Ratings7.826 Ratings
Record meetings / events00 Ratings8.820 Ratings
Slideshows00 Ratings8.020 Ratings
Event registration00 Ratings8.739 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
CrowdCompass
-
Ratings
Cvent Event Management
8.4
34 Ratings
5% above category average
Live chat00 Ratings8.428 Ratings
Audience polling00 Ratings8.333 Ratings
Q&A00 Ratings8.533 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
CrowdCompass
-
Ratings
Cvent Event Management
8.1
41 Ratings
6% below category average
User authentication00 Ratings7.939 Ratings
Participant roles & permissions00 Ratings8.037 Ratings
Confidential attendee list00 Ratings8.235 Ratings
Online Events Marketing
Comparison of Online Events Marketing features of Product A and Product B
CrowdCompass
-
Ratings
Cvent Event Management
8.4
45 Ratings
1% above category average
Branding options00 Ratings8.340 Ratings
Integration to Marketing Automation00 Ratings8.328 Ratings
Attendee list export00 Ratings8.644 Ratings
Virtual Event
Comparison of Virtual Event features of Product A and Product B
CrowdCompass
-
Ratings
Cvent Event Management
8.0
48 Ratings
1% below category average
Registration, RSVP, and ticketing00 Ratings8.644 Ratings
Email marketing00 Ratings7.946 Ratings
Livestreaming00 Ratings8.027 Ratings
Audience engagement00 Ratings7.837 Ratings
Event recording00 Ratings8.426 Ratings
Virtual booths00 Ratings7.223 Ratings
Networking00 Ratings7.529 Ratings
Event analytics00 Ratings8.245 Ratings
Best Alternatives
CrowdCompassCvent Event Management
Small Businesses
OneCause
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Score 9.3 out of 10
OneCause
OneCause
Score 9.3 out of 10
Medium-sized Companies
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.4 out of 10
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.4 out of 10
Enterprises
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.4 out of 10
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CrowdCompassCvent Event Management
Likelihood to Recommend
8.0
(103 ratings)
8.6
(291 ratings)
Likelihood to Renew
7.0
(10 ratings)
9.9
(30 ratings)
Usability
7.4
(10 ratings)
8.0
(29 ratings)
Availability
9.1
(1 ratings)
5.5
(3 ratings)
Performance
9.1
(1 ratings)
7.3
(3 ratings)
Support Rating
8.0
(34 ratings)
5.1
(75 ratings)
In-Person Training
-
(0 ratings)
6.4
(2 ratings)
Online Training
7.3
(1 ratings)
8.2
(2 ratings)
Implementation Rating
7.7
(5 ratings)
7.5
(13 ratings)
Configurability
8.2
(1 ratings)
7.3
(1 ratings)
Ease of integration
9.1
(1 ratings)
5.5
(2 ratings)
Product Scalability
8.2
(1 ratings)
9.1
(3 ratings)
Vendor post-sale
9.1
(1 ratings)
7.3
(2 ratings)
Vendor pre-sale
9.1
(1 ratings)
7.3
(2 ratings)
User Testimonials
CrowdCompassCvent Event Management
Likelihood to Recommend
Cvent
CrowdCompass was the best part of Cvent each time I used it, from the ease of use to the customer service and handholding. I would recommend it for anyone using Cvent Event Management for an in-person event. I know Cvent just rolled out their virtual event hub though, so for virtual and hybrid events that are employing the Cvent family of tools, I would probably say CrowdCompass is unnecessary.
Read full review
Cvent
Cvent Event Management has streamlined our processes, allowing a
small staff to manage our events effortlessly. From event set-up through
feedback, the software integrates all elements, reducing duplication of effort.
Our contact database tracks our membership, allowing us to charge the
appropriate registration cost and send event emails based on registration type.
Using the Attendee Hub App, we have eliminated the paper program and
communicate instantaneously with our attendees. Printing the badges onsite has
allowed us to keep registration open longer and gain more attendees.
Read full review
Pros
Cvent
  • Provides attendees with their personalized schedules at their fingertips.
  • Facilitates networking through the ability to set appointments and send messages with other attendees, and inspires competition with The Game and Click challenges.
  • Gives attendees the ability to view handouts, take notes and download the information to their personal computers when they get back to their offices.
Read full review
Cvent
  • Registration platform can handle nearly any need.
  • Event websites are easy to build and support customization.
  • Support is available in multiple formats should you run into issues.
  • There is a large user community where you can reach out for ideas and help.
Read full review
Cons
Cvent
  • Last year, the gamification did not allow much customization, which was a shame. I hope that by the time I am ready to build my 2020 app, this function has been expanded
  • The app to upload/edit push notifications was only available on iPhone so I had to have another team member handle that seems I have an android phone.
  • Emails (invites, etc.) often go to junk.
Read full review
Cvent
  • Allowing more in depth paths for registration questions (i.e. drill-down questions as needed)
  • Hotel widget does not model in a user-friendly way, allowing for customer confusion and cumbersome work-arounds
  • Flex Email customization widgets need to integrate into the emails more smoothly and be able to customize to have the same look, feel, font of the written text. At this time it does not allow for the same level of customization.
Read full review
Likelihood to Renew
Cvent
We have been using CrowdCompass for 3 years and it has all of the capabilities and functionality that we need, it's easy to use, and Cvent is always implementing new features and enhancements to keep up with the latest trends and technology.
Read full review
Cvent
We are very pleased with the features that Cvent gives us. The ease of use and the immediate support when something does stump us. Cvent provides us with everything that we need to run a successful event. The only reason I did not Rate Cvent as a 10 is the cost
Read full review
Usability
Cvent
It is very easy to use as everything is very intuitive. Configurating an app does not take too much time at the end, especially as soon as you already have done one as you can dupplicate the entire content. This is very practical when you use the app for annual events. Also few elements are not updatable once the app is published. Of course you can't change the entire design and the security settings which is a good thing anyway, but the entire content can be updated which allows you to publish your app quite early in advance to boost the engagement without having to wait to have everything in your hands (for instance the speakers bios or abstracts). Plus by adding more content regularly it encourage your audience to come back also regularly to check what is going on before the event.
Read full review
Cvent
Overall, Cvent Event Management is a highly usable platform, with a user-friendly interface and a wide range of features and tools to help plan, promote, and manage events. The platform is designed to be intuitive, allowing users to easily navigate and access the various features and functionalities. One of the key benefits of Cvent Event Management's usability is its high level of customization. The platform offers a range of customization options, allowing users to tailor the platform to their specific needs and branding. This can include custom registration forms, event websites, email communications, and more. Additionally, Cvent Event Management provides robust data analytics and reporting, enabling users to gain insights into attendee behavior, event performance, and ROI. The platform also offers real-time reporting, which can be particularly useful during an event, allowing organizers to monitor attendance and event progress. While there may be a learning curve for some of the more advanced features, overall, the platform is highly usable and intuitive and we have had positive experiences with the platform's usability, citing its ease of use, customization options, and comprehensive feature set as key benefits.
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Reliability and Availability
Cvent
Have not had any issues with availability
Read full review
Cvent
Cvent does go down pretty frequently. And while it often doesn't impact day to day use usually, if it does go down at the wrong time, you may not be able to access very important event information when you need it. Usually outages do not last very long, but it could still be a very bad situation if this happens at the wrong moment
Read full review
Performance
Cvent
Have had no issues
Read full review
Cvent
When pulling reports and it can sometimes lag a bit and that can be frustrating when you are trying to get things done on a timeline
Read full review
Support Rating
Cvent
Once we paid for our apps, I felt like I was left to learn on my own. There are plenty of Help articles available, but no training sessions. I'm a visual learner and having to poke around and use trial and error to build the apps took way too much valuable time away from other parts of my job. It was frustrating and I brought it up with my CrowdCompass contact, but was told that they don't provide any training sessions and if I had questions I should refer to the Help articles or call support.
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Cvent
I have very rarely needed support, but when I did, it seemed that there was an underlying push for a webinar, training session, or multiple phone calls. If I have a question or a need, that should be addressed nothing else.
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In-Person Training
Cvent
No answers on this topic
Cvent
Our on-site trainer was very knowledgeable in the product and gave us very important pointers on best practices and how to perform tasks in the simplest manner
Read full review
Online Training
Cvent
Our training team walked us through the first set up which really helped me to learn where everything is located as well as all of the features available
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Cvent
I have used the webinars and cvent community a lot to gain more knowledge. I am usually always able to find the answers I need
Read full review
Implementation Rating
Cvent
Don't wait to register with Apple and Google. You can do a lot of prep work prior to setting up CrowdCompass for integration.
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Cvent
It would have been nice during implementation if we had received more pointers on how to organize our parked report folders, libraries, etc. to avoid the mess we find ourselves in today. If we had known ahead of time the limitations we could have planned better.
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Alternatives Considered
Cvent
Easier to use interface that directly links with our Cvent registration system. We switched due to this integration, the gamification improvements, the benefits for on-site check-in and session selections, and ease of design/use for our builder team. We have especially enjoyed the New Attendee experience over the look/interface of our previous apps
Read full review
Cvent
Eventbrite is not able to handle the complex registration forms that Cvent can. It does not collect as much information, cannot produce the save level of reports, and does not allow for multi-leveled and/or multiple registration types within one form. Being able to offer, and compare, those is vital to determining our ROI and event planning efforts. Additionally, Eventbrite does not provide as many customizable options or branding opportunities.
Read full review
Scalability
Cvent
works great no matter what type of program or how many people attending
Read full review
Cvent
We use Cvent for many different clients and events. It's very easy to customize the experience for the event that you need
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Return on Investment
Cvent
  • Positive - CrowdCompass has allowed us to eliminate paper programs thus saving thousands of dollars in printing and labor
  • Positive - the ability to send push notifications when there is a change to the schedule is something a paper program could never do
  • Positive - adoption rates have been so high we are looking into using the program for more and more events
Read full review
Cvent
  • Positive ROI: See which registrants [participated]
  • Positive ROI: See survey results from the feedback survey pushed at or after an event
  • Positive: Helps us lessen time spent setting up an event, emailing, or capturing data for event staff-- which in turn means MORE events!
Read full review
ScreenShots