What users are saying about
7 Ratings
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Score 9.4 out of 100
1 Rating
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Score 9 out of 100

Feature Set Ratings

  • Customer Focus ranks higher in 4 feature sets: Online Storefront, Online Shopping Cart, eCommerce Marketing, eCommerce Business Management

Online Storefront

9.2

Customer Focus

92%
7.4

Laravel E Commerce

74%
Customer Focus ranks higher in 9/9 features

Product catalog & listings

9.0
90%
1 Rating
8.0
80%
1 Rating

Product management

9.0
90%
1 Rating
9.0
90%
1 Rating

Bulk product upload

10.0
100%
1 Rating
7.0
70%
1 Rating

Branding

9.0
90%
1 Rating
6.0
60%
1 Rating

Mobile storefront

9.0
90%
1 Rating
6.0
60%
1 Rating

Product variations

9.0
90%
1 Rating
7.0
70%
1 Rating

Website integration

10.0
100%
1 Rating
8.0
80%
1 Rating

Visual customization

9.0
90%
1 Rating
7.0
70%
1 Rating

CMS

9.0
90%
1 Rating
9.0
90%
1 Rating

Online Shopping Cart

9.0

Customer Focus

90%
8.5

Laravel E Commerce

85%
Customer Focus ranks higher in 1/2 features

Checkout user experience

9.0
90%
1 Rating
8.0
80%
1 Rating

Abandoned cart recovery

N/A
0 Ratings
9.0
90%
1 Rating

eCommerce Marketing

8.0

Customer Focus

80%
7.3

Laravel E Commerce

73%
Laravel E Commerce ranks higher in 2/3 features

Personalized recommendations

9.0
90%
1 Rating
7.0
70%
1 Rating

SEO

7.0
70%
1 Rating
8.0
80%
1 Rating

Promotions & discounts

N/A
0 Ratings
7.0
70%
1 Rating

eCommerce Business Management

9.0

Customer Focus

90%
7.4

Laravel E Commerce

74%
Laravel E Commerce ranks higher in 3/5 features

Shipping

9.0
90%
1 Rating
7.0
70%
1 Rating

Custom functionality

9.0
90%
1 Rating
8.0
80%
1 Rating

Multi-site management

N/A
0 Ratings
8.0
80%
1 Rating

Order processing

N/A
0 Ratings
8.0
80%
1 Rating

Inventory management

N/A
0 Ratings
6.0
60%
1 Rating

Online Payment System

Customer Focus

Feature Set Not Supported
N/A
8.0

Laravel E Commerce

80%
Laravel E Commerce ranks higher in 1/1 features

eCommerce security

N/A
0 Ratings
8.0
80%
1 Rating

Attribute Ratings

  • Customer Focus and Laravel E Commerce are tied in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.0

Customer Focus

90%
1 Rating
9.0

Laravel E Commerce

90%
1 Rating

Likelihood to Recommend

Customer Focus, Inc.

Today, with a globalized competition and without truce, a company must evaluate and take into account its size, and use this to analyze which of the tools available in the market is more suited to their needs. If it is a small company, you can improve your customer service by incorporating a chat. But a company of national level must evaluate other aspects like: marketing, tastes, preferences, tendencies, etc. To achieve the effective management of relationships with our customers, this technology provides us with effective tools and easy access.
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Pofi Technologies

Well, in case of designing dynamic websites using core OOP concepts this framework is perfect. However, in case of integrating with web services and other API's and developing features for Android apps this might not be a good product.
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Pros

Customer Focus, Inc.

  • Facilitates the interaction between the company and customers, through various communication channels, thanks to the storage of information of interest, such as the needs and preferences for products or services.
  • Access data of interest (about the clients, their histories, products, prices, etc.,) from any place with access to the internet
  • An extensive knowledge about the clients allows the company to present commercial offers adapted to their needs, so the income is also higher, through a lower sales cycle. The CRM allows to enhance sales and marketing functions.
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Pofi Technologies

  • Version Controlling - It's on the top of my list that Laravel does great as its built-in features.
  • As Laravel supports OOP concept, so it has made it much more easier for developers to developer apps in most recent languages.
  • It supports a huge collection of free extensions which are easy available in its store.
  • It supports a large number of latest programming languages.
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Cons

Customer Focus, Inc.

  • Cost is always an element to consider when purchasing a computer solution, both for the purchase of the software and for its maintenance, many forget about the ongoing support costs that come with software.
  • Many systems are backed up automatically through the cloud or through some other solution, but not all. So there is a good chance that the data will be lost. it is therefore necessary to take the safe backup forecasts in the event of any unforeseen occurrence and cause us an unpleasant surprise.
  • There is a difference between being served by a real person when making a phone call, to an automated attention system. Sometimes it is good to make the tasks more automatic, but it is also good to have a little personalized help to avoid losing the human value of relationships.
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Pofi Technologies

  • In some cases developers need to integrate with third party apps. Laravel E Commerce needs to improve it in the form of a single package.
  • It consumes a lot of system resources and sometimes gets stuck if multiple projects are open.
  • Finding error is this framework is a quite difficult task. This mechanism needs to be improved.
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Pricing Details

Customer Focus

Starting Price

$0

Editions & Modules

Customer Focus editions and modules pricing
EditionModules
Standard$501
Ultimate$992

Footnotes

  1. # of stores and users
  2. # of stores and users

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

Required $249

Additional Details

Laravel E Commerce

Starting Price

$0

Editions & Modules

Laravel E Commerce editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Alternatives Considered

    Customer Focus, Inc.

    Sales management is based on the management of customer relationships and must be centralized so that its analysis is effective. The data that is collected must be available for the generation of statistics for decision making by the directory. This tool allows us to generate the necessary data to generate results, save time and production cost. The other products did not fit our objectives.
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    Pofi Technologies

    Laravel E Commerce is simple, elegant and robust. It is easy to use and customize websites even for a newbie. It does not require much effort as compared to other products. All the relevant data is available over the Internet which is a great advantage for beginners. It comes with a lot of stunning features.
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    Return on Investment

    Customer Focus, Inc.

    • With the information available, about the clients, the company can know and segment the markets and develop effective and successful marketing campaigns.
    • With the information the employee can develop more personalized relationships with the client.
    • This customer service tool facilitated the administrative processes of sales to achieve higher performance and better results in the company.
    Read full review

    Pofi Technologies

    • With this framework, analytics can be set using PHP modules that helps to get more profit from your online stores.
    • If payment securities can be further improved, it helps you to make most out of your investment.
    • With Laravel E Commerce, Ecommerce solutions can be built for profit purposes.
    Read full review

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