What users are saying about
5 Ratings
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Score 9.3 out of 100
2 Ratings
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Score 9 out of 100

Likelihood to Recommend

Customer Focus

Customer Focus has an excellent performance as the lead manager of sales and customer service follow-up. This platform is great for all those companies that need more punctual administration for customer requirements during the process of selling or acquiring a service. Customer Focus offers an inventory management system, order management and also offers a great CRM, with which you can get excellent results if you combine these three functionalities. This platform offers an excellent communication service with clients, which helps to create a really great relationship between the company and the client.
Carmen Rodriguez | TrustRadius Reviewer

Laravel E Commerce

Well, in case of designing dynamic websites using core OOP concepts this framework is perfect. However, in case of integrating with web services and other API's and developing features for Android apps this might not be a good product.
HASAN SARFRAZ | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

Customer Focus
9.4
Laravel E Commerce
7.4
Product catalog & listings
Customer Focus
10.0
Laravel E Commerce
8.0
Product management
Customer Focus
8.0
Laravel E Commerce
9.0
Bulk product upload
Customer Focus
10.0
Laravel E Commerce
7.0
Branding
Customer Focus
9.0
Laravel E Commerce
6.0
Mobile storefront
Customer Focus
10.0
Laravel E Commerce
6.0
Product variations
Customer Focus
10.0
Laravel E Commerce
7.0
Website integration
Customer Focus
10.0
Laravel E Commerce
8.0
Visual customization
Customer Focus
8.0
Laravel E Commerce
7.0
CMS
Customer Focus
10.0
Laravel E Commerce
9.0

Online Shopping Cart

Customer Focus
9.5
Laravel E Commerce
8.5
Abandoned cart recovery
Customer Focus
9.0
Laravel E Commerce
9.0
Checkout user experience
Customer Focus
10.0
Laravel E Commerce
8.0

Online Payment System

Customer Focus
8.0
Laravel E Commerce
8.0
eCommerce security
Customer Focus
8.0
Laravel E Commerce
8.0

eCommerce Marketing

Customer Focus
9.7
Laravel E Commerce
7.3
Promotions & discounts
Customer Focus
10.0
Laravel E Commerce
7.0
Personalized recommendations
Customer Focus
9.0
Laravel E Commerce
7.0
SEO
Customer Focus
10.0
Laravel E Commerce
8.0

eCommerce Business Management

Customer Focus
9.2
Laravel E Commerce
7.4
Multi-site management
Customer Focus
8.0
Laravel E Commerce
8.0
Order processing
Customer Focus
10.0
Laravel E Commerce
8.0
Inventory management
Customer Focus
10.0
Laravel E Commerce
6.0
Shipping
Customer Focus
9.0
Laravel E Commerce
7.0
Custom functionality
Customer Focus
9.0
Laravel E Commerce
8.0

Pros

Customer Focus

  • Facilitates the interaction between the company and customers, through various communication channels, thanks to the storage of information of interest, such as the needs and preferences for products or services.
  • Access data of interest (about the clients, their histories, products, prices, etc.,) from any place with access to the internet
  • An extensive knowledge about the clients allows the company to present commercial offers adapted to their needs, so the income is also higher, through a lower sales cycle. The CRM allows to enhance sales and marketing functions.
Marlon Seijas | TrustRadius Reviewer

Laravel E Commerce

  • Version Controlling - It's on the top of my list that Laravel does great as its built-in features.
  • As Laravel supports OOP concept, so it has made it much more easier for developers to developer apps in most recent languages.
  • It supports a huge collection of free extensions which are easy available in its store.
  • It supports a large number of latest programming languages.
HASAN SARFRAZ | TrustRadius Reviewer

Cons

Customer Focus

  • Customer Focus is not able to integrate with our email marketing system, therefore, it is more complicated for us to use the data collected on this platform, to be able to obtain results in our email commerce.
  • The process of setting up automated responses for clients is a bit complex. It is not the typical software that is configured in a couple of weeks, I had complications when configuring the automated responses for the clients' requirements.
Carmen Rodriguez | TrustRadius Reviewer

Laravel E Commerce

  • In some cases developers need to integrate with third party apps. Laravel E Commerce needs to improve it in the form of a single package.
  • It consumes a lot of system resources and sometimes gets stuck if multiple projects are open.
  • Finding error is this framework is a quite difficult task. This mechanism needs to be improved.
HASAN SARFRAZ | TrustRadius Reviewer

Alternatives Considered

Customer Focus

Sales management is based on the management of customer relationships and must be centralized so that its analysis is effective. The data that is collected must be available for the generation of statistics for decision making by the directory. This tool allows us to generate the necessary data to generate results, save time and production cost. The other products did not fit our objectives.
Marlon Seijas | TrustRadius Reviewer

Laravel E Commerce

Laravel E Commerce is simple, elegant and robust. It is easy to use and customize websites even for a newbie. It does not require much effort as compared to other products. All the relevant data is available over the Internet which is a great advantage for beginners. It comes with a lot of stunning features.
HASAN SARFRAZ | TrustRadius Reviewer

Return on Investment

Customer Focus

  • Better interaction with clients, I managed to obtain a perfect communication with each client who agreed to the acquisition of our banking services.
  • Better order and inventory management for my entire company. I managed to manage all customer orders in the same panel, in addition, this made it easier to meet the requirements of each order.
  • Visualization of the interests of the clients. Customer Focus did not provide detailed reports on what kinds of products or services have attracted the most attention from customers.
Carmen Rodriguez | TrustRadius Reviewer

Laravel E Commerce

  • With this framework, analytics can be set using PHP modules that helps to get more profit from your online stores.
  • If payment securities can be further improved, it helps you to make most out of your investment.
  • With Laravel E Commerce, Ecommerce solutions can be built for profit purposes.
HASAN SARFRAZ | TrustRadius Reviewer

Pricing Details

Customer Focus

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$249*

* Site setup and training

Customer Focus Editions & Modules

Edition
Standard$501
Ultimate$991
  1. # of stores and users
Additional Pricing Details

Laravel E Commerce

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Laravel E Commerce Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Customer Focus
9.0
Laravel E Commerce
9.0

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