What users are saying about
39 Ratings
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Score 8.1 out of 100
29 Ratings
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Score 9.3 out of 100

Attribute Ratings

  • Darktrace is rated higher in 1 area: Support Rating
  • Sophos Intercept X for Server is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

7.0

Darktrace

70%
8 Ratings
9.5

Sophos Intercept X for Server

95%
5 Ratings

Support Rating

9.4

Darktrace

94%
4 Ratings
8.0

Sophos Intercept X for Server

80%
2 Ratings

Likelihood to Recommend

Darktrace

I think if you manage a large number of mailboxes, you need a reliable solution to protect corporate email from any threat. This solution uses AI to analyze emails to check if they're safe or if it's a risk for the organization. It has a good UI (all in English), and the more you're using it, the more you get. There are a lot of metrics and indicators to help the email security admin.
Antonio Rodriguez | TrustRadius Reviewer

Sophos Intercept X for Server

Licensing is incredibly easy to renew - and to adjust based on usage. The interface of cloud-based management is fantastic and easy to navigate as well. Syncs up with Active Directory to get users/security groups and such for easily differentiating policies to various users. Being able to pinpoint exactly where a threat infiltrated a system (what it talked to once it did so) is a massive feature in responding to online threats. Depending on deployment size - the cost could be an issue for some smaller organizations.
Morgan Anderson | TrustRadius Reviewer

Pros

Darktrace

  • Monitors your network for unusual behaviour; as it learns what is normal for your network, you don't need to worry too much about things that are normal for your organisation, but might be considered odd in other places, triggering as alarms. It can also detect more subtle changes such as a device accessing a server but at an unusual time.
  • There are a large number of models that are used to create the alerts, which can all be customised, and you can also create your own from scratch, to allow you to tailor it perfectly to your situation.
Anonymous | TrustRadius Reviewer

Sophos Intercept X for Server

  • File protection and Recovery
  • Blocks exploits to deny attackers
  • Malware Detection
Mehak Chawla | TrustRadius Reviewer

Cons

Darktrace

  • Really had a poor time of identifying devices and what the device's purpose was - a simple nmap scan did a better job. The problem is they expect you to fine-tune the results - which is exactly what you would expect - but day one it found over 2,000 servers (and I only have 112).
  • Really had a hard time separating network traffic into locations - I use distinct subnets for my buildings, but there was no good way to create a logical map of my traffic internally. Did not garner a sense of trust that it was seeing everything.
  • Sat through a few "analyst" reports - which showed me possible threats in my environment. I am already using a few open source tools, and they actually found more than the analyst reports. Also, there was no way to get the reports on your own - you had to work through their analysts to get the information.
Matthew Frederickson | TrustRadius Reviewer

Sophos Intercept X for Server

  • The product can be a bit cheaper.
  • Creating a custom group is not straightforward, could be made easier (I had to ask Sophos Support for help creating the first group).
  • Scans can be a bit quicker.
Anonymous | TrustRadius Reviewer

Pricing Details

Darktrace

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Sophos Intercept X for Server

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Support Rating

Darktrace

Darktrace 9.4
Based on 4 answers
Darktrace support is excellent in my experience. They send a competent engineer on-site to provide on-boarding training. They were also very responsive in responding to questions and concerns. Having an individual point of contact who is a competent network and security engineer is not a common experience, at least for me.
Anonymous | TrustRadius Reviewer

Sophos Intercept X for Server

Sophos Intercept X for Server 8.0
Based on 2 answers
Support is generally great, however, they can be a bit more flexible and faster to respond. Considering I have purchased a few hundred licenses, I think my support desk deserves to be at least able to schedule calls with the support, which is not always the case. Apart from that, they are always helpful, knowledgeable and have, so far, resolved any and all issues that we have been needing help with.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Darktrace

The Darktrace user interface was improved. Darktrace provides more metrics and more info to decide if an email is malicious or not in doubt case. Darktrace provides a lot of info about the email being analyzed, if there was a previous communication between both parts before for example, it's so easy to deploy.
Antonio Rodriguez | TrustRadius Reviewer

Sophos Intercept X for Server

We aleady had few of the applications from Sophos, so it was a natural decision to try out Sophos Intercept X for Server. So for this specific case we went for the trial to check the performance and found that it did an amazing job. That's also why we didn't evaluate any other software
Christopher Fritz | TrustRadius Reviewer

Return on Investment

Darktrace

  • Darktrace is covering some lack of security issues.
  • Darktrace helps the company to follow some compliance obligations.
  • Darktrace can't solve all issues. It needs to work with other Security tools (e.g Splunk).
Fabio Silva | TrustRadius Reviewer

Sophos Intercept X for Server

  • It has protected us from a ransomware attack.
  • Centralized management has saved us time.
  • It takes more time to install than others.
Anonymous | TrustRadius Reviewer

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