What users are saying about

Darktrace vs Sophos Intercept X for Server

Darktrace
21 Ratings
Sophos Intercept X for Server
18 Ratings

Darktrace

21 Ratings
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Score 8.3 out of 100

Based on 21 reviews and ratings

Sophos Intercept X for Server

18 Ratings
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Score 9.5 out of 100

Based on 18 reviews and ratings

Likelihood to Recommend

Darktrace

Darktrace would be well suited to any environment really; the only constraint would be the budget. The cost scales on the number of devices to be monitored by the product, so it can be quite expensive in larger environments. Any company that would benefit from having 24/7 monitoring of their network would find that this product would suit that need perfectly. It can also create a number of reports, which is useful if you have any requirement to present periodic figures and statistics for your network. There are also additional features available and in development such as Antigena, which can be configured to allow potential threats to be automatically mitigated; it can block connections to a certain address, using certain ports, or it can enforce "normal behaviour" where it will only allow a machine to communicate in a way that Darktrace has observed before and considers normal. This has huge benefits particularly for 24/7 organisations where you don't have the ability to have someone monitoring the network personally at all times, as it could stop a malware outbreak in its tracks.

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Anonymous | TrustRadius Reviewer
Verified User
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Sophos Intercept X for Server

Since this is a server protection software, its use cases are limited to server infrastructure. If you have a number of servers to protect, I would really recommend this product. it is easy to use (for the most part), it is lightweight and reliable. Another plus is the cloud management console and the ease of creating different policies and applying to different server types.

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Anonymous | TrustRadius Reviewer
Verified User
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Pros

Darktrace

  • It did an ok job of analyzing and collecting data. It used a span (mirrored) port and then using its own algorithm developed flow records.
  • It did an ok job of segmenting traffic into networks - not always correctly, but ok.
  • It tried to identify devices by type - once again, it did ok, but not that great.

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Matthew Frederickson | TrustRadius Reviewer
Matthew Frederickson
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Sophos Intercept X for Server

  • We can administrate Sophos Intercept X for Server via Sophos Central
  • White - and blacklisting
  • Automatic cleanup of viruses very powerful
  • Easy monitoring

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Christopher Fritz | TrustRadius Reviewer
Christopher Fritz
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Cons

Darktrace

  • False positives. Darktrace uses "AI" to create its alerts for "unusual" or "malicious" activity. It is very common to see an alert for completely benign and normal device behavior - PC tries to print for the first time in a while, for example.
  • Antigena actions. To some extent, this is a continuation of the previous point. Darktrace can break the network connectivity of the suspected device automatically. The excessive number of false positives makes administrators reluctant to use this feature, though. Also, the default Antigena actions are not relevant to real-world problems as I saw them in my experience with Darktrace.

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Anonymous | TrustRadius Reviewer
Verified User
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Sophos Intercept X for Server

  • Reporting isn't as detailed as it could be.
  • The wait times for support are very long.
  • There is no way to push the installer out.

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Anonymous | TrustRadius Reviewer
Verified User
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Support Rating

Darktrace

Darktrace 9.5
Based on 4 answers
Any time I have had any issue with Darktrace, I've been able to contact an engineer through their support desk, and I have always had a very speedy response. Even when the issue has been caused by something outside of the Darktrace devices, they have still been very keen to try to help and identify what the problem was. The customer portal also has a large number of videos and guides that you can use to educate yourself on the product

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Anonymous | TrustRadius Reviewer
Verified User
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Sophos Intercept X for Server

Sophos Intercept X for Server 8.0
Based on 2 answers
Support is generally great, however, they can be a bit more flexible and faster to respond. Considering I have purchased a few hundred licenses, I think my support desk deserves to be at least able to schedule calls with the support, which is not always the case. Apart from that, they are always helpful, knowledgeable and have, so far, resolved any and all issues that we have been needing help with.

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Anonymous | TrustRadius Reviewer
Verified User
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Alternatives Considered

Darktrace

We have not evaluated others as they seem to be in their own class.

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Anonymous | TrustRadius Reviewer
Verified User
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Sophos Intercept X for Server

We aleady had few of the applications from Sophos, so it was a natural decision to try out Sophos Intercept X for Server. So for this specific case we went for the trial to check the performance and found that it did an amazing job. That's also why we didn't evaluate any other software

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Christopher Fritz | TrustRadius Reviewer
Christopher Fritz
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Return on Investment

Darktrace

  • We had an ROI just during the POC. DarkTrace helped us identify a ransomware attack and we stopped it before it happened.
  • The weekly reports more than pay for itself within the first few months.
  • The powerful search capability helps us solve problems where other solutions fall short.

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Anonymous | TrustRadius Reviewer
Verified User
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Sophos Intercept X for Server

  • It has protected us from a ransomware attack.
  • Centralized management has saved us time.
  • It takes more time to install than others.

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Anonymous | TrustRadius Reviewer
Verified User
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Pricing Details

Darktrace

General

Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

Sophos Intercept X for Server

General

Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

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