What users are saying about
39 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.1 out of 100
Based on 39 reviews and ratings
29 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.3 out of 100
Based on 29 reviews and ratings
Attribute Ratings
- Darktrace is rated higher in 1 area: Support Rating
- Sophos Intercept X for Server is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend

7.0
Darktrace
70%
8 Ratings
9.5
Sophos Intercept X for Server
95%
5 Ratings
Support Rating

9.4
Darktrace
94%
4 Ratings
8.0
Sophos Intercept X for Server
80%
2 Ratings
Likelihood to Recommend
Darktrace
I think if you manage a large number of mailboxes, you need a reliable solution to protect corporate email from any threat. This solution uses AI to analyze emails to check if they're safe or if it's a risk for the organization. It has a good UI (all in English), and the more you're using it, the more you get. There are a lot of metrics and indicators to help the email security admin.
Information Technology Audit Manager
GDESFacilities Services, 201-500 employees
Sophos Intercept X for Server
Licensing is incredibly easy to renew - and to adjust based on usage. The interface of cloud-based management is fantastic and easy to navigate as well. Syncs up with Active Directory to get users/security groups and such for easily differentiating policies to various users. Being able to pinpoint exactly where a threat infiltrated a system (what it talked to once it did so) is a massive feature in responding to online threats. Depending on deployment size - the cost could be an issue for some smaller organizations.
Network Administrator
South West Metro Intermediate District #288Education Management, 201-500 employees
Pros
Darktrace
- Monitors your network for unusual behaviour; as it learns what is normal for your network, you don't need to worry too much about things that are normal for your organisation, but might be considered odd in other places, triggering as alarms. It can also detect more subtle changes such as a device accessing a server but at an unusual time.
- There are a large number of models that are used to create the alerts, which can all be customised, and you can also create your own from scratch, to allow you to tailor it perfectly to your situation.

Verified User
Engineer in Information Technology
Aviation & Aerospace Company, 501-1000 employeesSophos Intercept X for Server
- File protection and Recovery
- Blocks exploits to deny attackers
- Malware Detection
Marketing Associate
Growth NativesMarketing & Advertising, 201-500 employees
Cons
Darktrace
- Really had a poor time of identifying devices and what the device's purpose was - a simple nmap scan did a better job. The problem is they expect you to fine-tune the results - which is exactly what you would expect - but day one it found over 2,000 servers (and I only have 112).
- Really had a hard time separating network traffic into locations - I use distinct subnets for my buildings, but there was no good way to create a logical map of my traffic internally. Did not garner a sense of trust that it was seeing everything.
- Sat through a few "analyst" reports - which showed me possible threats in my environment. I am already using a few open source tools, and they actually found more than the analyst reports. Also, there was no way to get the reports on your own - you had to work through their analysts to get the information.
Director of Information Technology
Council Rock School DistrictEducation Management, 1001-5000 employees
Sophos Intercept X for Server
- The product can be a bit cheaper.
- Creating a custom group is not straightforward, could be made easier (I had to ask Sophos Support for help creating the first group).
- Scans can be a bit quicker.

Verified User
Manager in Information Technology
Retail Company, 501-1000 employeesPricing Details
Darktrace
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Sophos Intercept X for Server
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Support Rating
Darktrace
Darktrace 9.4
Based on 4 answers
Darktrace support is excellent in my experience. They send a competent engineer on-site to provide on-boarding training. They were also very responsive in responding to questions and concerns. Having an individual point of contact who is a competent network and security engineer is not a common experience, at least for me.

Verified User
Professional in Information Technology
Primary/Secondary Education Company, 1001-5000 employeesSophos Intercept X for Server
Sophos Intercept X for Server 8.0
Based on 2 answers
Support is generally great, however, they can be a bit more flexible and faster to respond. Considering I have purchased a few hundred licenses, I think my support desk deserves to be at least able to schedule calls with the support, which is not always the case. Apart from that, they are always helpful, knowledgeable and have, so far, resolved any and all issues that we have been needing help with.

Verified User
Manager in Information Technology
Retail Company, 501-1000 employeesAlternatives Considered
Darktrace
The Darktrace user interface was improved. Darktrace provides more metrics and more info to decide if an email is malicious or not in doubt case. Darktrace provides a lot of info about the email being analyzed, if there was a previous communication between both parts before for example, it's so easy to deploy.
Information Technology Audit Manager
GDESFacilities Services, 201-500 employees
Sophos Intercept X for Server
We aleady had few of the applications from Sophos, so it was a natural decision to try out Sophos Intercept X for Server. So for this specific case we went for the trial to check the performance and found that it did an amazing job. That's also why we didn't evaluate any other software
Senior IT Supporter
VerticMarketing and Advertising, 51-200 employees
Return on Investment
Darktrace
- Darktrace is covering some lack of security issues.
- Darktrace helps the company to follow some compliance obligations.
- Darktrace can't solve all issues. It needs to work with other Security tools (e.g Splunk).
Senior Network Engineer
FexcoFinancial Services, 1001-5000 employees
Sophos Intercept X for Server
- It has protected us from a ransomware attack.
- Centralized management has saved us time.
- It takes more time to install than others.

Verified User
Supervisor in Information Technology
Pharmaceuticals Company, 51-200 employees