Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Discord
Score 8.2 out of 10
N/A
Discord is an app designed to connect users with communities over voice, video, and text chat, via Discord servers, a gaming and game industry oriented app for growing communities around video games and allowing developers to communicate with their customer base; the app may yet also be used for business communications of other kinds.
$4.99
per month
Google Hangouts (Classic)
Score 8.0 out of 10
N/A
The classic version of Google Hangouts included messaging, voice, VoIP, and video call capabilities. It was replaced by the Hangouts Chat collaboration tool, and Google continues to support conferencing via the new Hangouts Meet.N/A
Join.me (discontinued)
Score 9.8 out of 10
N/A
Join.me, once acquired by LogMeIn in 2019, was an audio, video, and web conferencing tool targeted at SMBs. Its software can be used across various devices and includes features such as one-click scheduling, personal links, interactive whiteboards, and presenter swapping. It has since been discontinued.
$10
per month
Pricing
DiscordGoogle Hangouts (Classic)Join.me (discontinued)
Editions & Modules
Discord Nitro
$0
Discord Nitro Classic
$0
No answers on this topic
Lite
$10.00
Month
Pro
$10.00
Month
Business
$10.00
Month
Offerings
Pricing Offerings
DiscordGoogle Hangouts (Classic)Join.me (discontinued)
Free Trial
NoNoYes
Free/Freemium Version
YesNoNo
Premium Consulting/Integration Services
NoNoNo
Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
DiscordGoogle Hangouts (Classic)Join.me (discontinued)
Considered Multiple Products
Discord
Chose Discord
Discord has better features and it gets updated constantly with new features. It gets popular everyday and the number of people using Discord gets increased. Discord has a better interface that is easy to use, it doesn't make you confused. Better voice and video quality. The …
Google Hangouts (Classic)
Chose Google Hangouts (Classic)
In terms of simplicity and ease of use, Google Hangouts is wonderful compared to some of the competitive products listed above. I do think that each have their own benefits:
  • some companies do not allow for Google's suite of products (like Hangouts) to be utilized
  • some …
Chose Google Hangouts (Classic)
Google Hangouts [(Classic)] is better than jabber, but way behind all other business chat clients. I would much rather use any of the alternatives I have listed in place of Hangouts.
Chose Google Hangouts (Classic)
Google Hangouts is honestly just the easiest to use because it is already integrated with other products in the Google Suite (such as Gmail, Google Calendar, Drive and more) so you don't need to approve and secure any other app to use this, which is nice because we already use …
Chose Google Hangouts (Classic)
Google Hangouts is my favorite tool for video and audio. I like Slack for messaging because it can handle very large groups and makes many channels and group messages easy to manage. Google Hangouts is very easy to use because most people have a Google Account. No need to teach …
Chose Google Hangouts (Classic)
The closest alternative to Hangouts is Skype. Hangouts is a lot more practical since it allows easier teleconference setup, and is so much easier to use since it's web based and needs no installation. At work, we use HipChat as well since it's well integrated with Jira, but I …
Join.me (discontinued)
Chose Join.me (discontinued)
If you're looking for something basic that handles a little bit of everything when it comes to meetings, screen shares and remote desktop control join.me is a great options. If you're a super user and really wanting a lot of detailed features and rich user interfaces and money …
Features
DiscordGoogle Hangouts (Classic)Join.me (discontinued)
Project Management
Comparison of Project Management features of Product A and Product B
Discord
4.6
32 Ratings
51% below category average
Google Hangouts (Classic)
-
Ratings
Join.me (discontinued)
-
Ratings
Task Management2.410 Ratings00 Ratings00 Ratings
Gantt Charts2.23 Ratings00 Ratings00 Ratings
Scheduling5.19 Ratings00 Ratings00 Ratings
Workflow Automation4.510 Ratings00 Ratings00 Ratings
Mobile Access8.430 Ratings00 Ratings00 Ratings
Search7.827 Ratings00 Ratings00 Ratings
Visual planning tools2.06 Ratings00 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Discord
7.1
32 Ratings
12% below category average
Google Hangouts (Classic)
-
Ratings
Join.me (discontinued)
-
Ratings
Chat9.532 Ratings00 Ratings00 Ratings
Notifications7.531 Ratings00 Ratings00 Ratings
Discussions8.832 Ratings00 Ratings00 Ratings
Surveys7.422 Ratings00 Ratings00 Ratings
Internal knowledgebase5.917 Ratings00 Ratings00 Ratings
Integrates with GoToMeeting10.02 Ratings00 Ratings00 Ratings
Integrates with Gmail and Google Hangouts4.01 Ratings00 Ratings00 Ratings
Integrates with Outlook4.01 Ratings00 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Discord
7.1
31 Ratings
12% below category average
Google Hangouts (Classic)
-
Ratings
Join.me (discontinued)
-
Ratings
Versioning5.213 Ratings00 Ratings00 Ratings
Video files6.629 Ratings00 Ratings00 Ratings
Audio files6.829 Ratings00 Ratings00 Ratings
Document collaboration6.116 Ratings00 Ratings00 Ratings
Access control8.019 Ratings00 Ratings00 Ratings
Advanced security features6.013 Ratings00 Ratings00 Ratings
Integrates with Google Drive10.01 Ratings00 Ratings00 Ratings
Device sync8.021 Ratings00 Ratings00 Ratings
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
Discord
-
Ratings
Google Hangouts (Classic)
6.3
57 Ratings
24% below category average
Join.me (discontinued)
-
Ratings
Hosted PBX00 Ratings6.915 Ratings00 Ratings
Multi-level Interactive Voice Response (IVR)00 Ratings7.725 Ratings00 Ratings
User templates00 Ratings5.022 Ratings00 Ratings
Call reports00 Ratings9.034 Ratings00 Ratings
Directory of employee names00 Ratings3.045 Ratings00 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
Discord
-
Ratings
Google Hangouts (Classic)
8.0
66 Ratings
4% below category average
Join.me (discontinued)
-
Ratings
Answering rules00 Ratings8.033 Ratings00 Ratings
Call recording00 Ratings7.937 Ratings00 Ratings
Call park00 Ratings7.018 Ratings00 Ratings
Call screening00 Ratings9.036 Ratings00 Ratings
Message alerts00 Ratings8.058 Ratings00 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
Discord
-
Ratings
Google Hangouts (Classic)
8.6
84 Ratings
8% above category average
Join.me (discontinued)
-
Ratings
Video conferencing00 Ratings9.079 Ratings00 Ratings
Audio conferencing00 Ratings9.079 Ratings00 Ratings
Video screen sharing00 Ratings7.148 Ratings00 Ratings
Instant messaging00 Ratings9.052 Ratings00 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
Discord
-
Ratings
Google Hangouts (Classic)
8.0
85 Ratings
0% below category average
Join.me (discontinued)
-
Ratings
Mobile app for iOS00 Ratings8.173 Ratings00 Ratings
Mobile app for Android00 Ratings8.071 Ratings00 Ratings
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Discord
-
Ratings
Google Hangouts (Classic)
-
Ratings
Join.me (discontinued)
7.8
75 Ratings
1% below category average
High quality audio00 Ratings00 Ratings8.566 Ratings
High quality video00 Ratings00 Ratings8.269 Ratings
Low bandwidth requirements00 Ratings00 Ratings7.059 Ratings
Mobile support00 Ratings00 Ratings7.336 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Discord
-
Ratings
Google Hangouts (Classic)
-
Ratings
Join.me (discontinued)
7.9
73 Ratings
0% below category average
Desktop sharing00 Ratings00 Ratings8.573 Ratings
Whiteboards00 Ratings00 Ratings7.433 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Discord
-
Ratings
Google Hangouts (Classic)
-
Ratings
Join.me (discontinued)
8.0
69 Ratings
2% below category average
Calendar integration00 Ratings00 Ratings8.551 Ratings
Meeting initiation00 Ratings00 Ratings8.464 Ratings
Integrates with social media00 Ratings00 Ratings7.121 Ratings
Record meetings / events00 Ratings00 Ratings8.052 Ratings
Slideshows00 Ratings00 Ratings8.035 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Discord
-
Ratings
Google Hangouts (Classic)
-
Ratings
Join.me (discontinued)
8.1
59 Ratings
0% above category average
Live chat00 Ratings00 Ratings8.759 Ratings
Audience polling00 Ratings00 Ratings7.720 Ratings
Q&A00 Ratings00 Ratings7.826 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Discord
-
Ratings
Google Hangouts (Classic)
-
Ratings
Join.me (discontinued)
8.3
58 Ratings
3% above category average
User authentication00 Ratings00 Ratings8.244 Ratings
Participant roles & permissions00 Ratings00 Ratings8.251 Ratings
Confidential attendee list00 Ratings00 Ratings8.433 Ratings
Best Alternatives
DiscordGoogle Hangouts (Classic)Join.me (discontinued)
Small Businesses
Stackby
Stackby
Score 8.9 out of 10
CloudTalk
CloudTalk
Score 7.5 out of 10
Whereby
Whereby
Score 9.9 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.8 out of 10
CloudTalk
CloudTalk
Score 7.5 out of 10
JioMeet
JioMeet
Score 9.8 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.0 out of 10
Webex Meetings
Webex Meetings
Score 8.6 out of 10
All AlternativesView all alternativesView all alternativesView all alternatives
User Ratings
DiscordGoogle Hangouts (Classic)Join.me (discontinued)
Likelihood to Recommend
8.2
(32 ratings)
8.0
(91 ratings)
7.1
(76 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(1 ratings)
9.0
(5 ratings)
Usability
8.3
(11 ratings)
8.0
(7 ratings)
10.0
(7 ratings)
Support Rating
9.2
(3 ratings)
8.0
(36 ratings)
8.8
(25 ratings)
Implementation Rating
-
(0 ratings)
-
(0 ratings)
10.0
(2 ratings)
User Testimonials
DiscordGoogle Hangouts (Classic)Join.me (discontinued)
Likelihood to Recommend
Discord
Discord works phenomenally if you want a chat platform that is free, quick to set up, and very flexible in the ways you can start using it. It doesn't require a complex set of logins for different servers and confusion about adding new members, or tough pricing right out of the gate. If you prefer to view full conversations all in one place without them "splintering" off into branches that are missed, Discord works great for this. All in all, Discord is great for startup companies or lean working companies, but it does not lend itself as well for larger, traditional "corporate" enterprises.
Read full review
Discontinued Products
Had I completed this review a couple years ago, I would have given a rating of 9 or 10 as Hangouts (Classic) is an excellent product. However, now that Google Chat has succeeded Hangouts, I would not recommend that any new users begin using it where other more modern options are available. Android users who want an internet based instant messaging that also supports calling and video calling could benefit from using Hangouts (Classic) as Google Chat requires the user to also have Google Meet installed to make video calls and there is no voice only calling option.
Read full review
Discontinued Products
I would neither recommend nor dissuade anyone from using Join.Me. When it first came on the scene, it was a game-changer as far as providing remote access to other authorized individuals and helped save a great deal of time trying to walk someone less proficient through all the detailed steps of computer repair. However, with the proliferation of Zoom and other conferencing products that also provide built-in remote access through its service, the need for a separate application is now limited and not as essential as its own product.
Read full review
Pros
Discord
  • One to many Communications to ensure that we can quickly get messages out when we have to.
  • Quick polling of questions and issues
  • The ability to gate channels so we can focus on folks that we know are stakeholders gives them an added feeling of belonging and that they have a say in the direction of projects.
Read full review
Discontinued Products
  • Google Hangouts (Classic) is embedded within Gmail's scheduler, so setting up the link is as quick as a click of the button. It's a one-step process.
  • Google Hangouts (Classic) is user-friendly and [has] features to share screens easily.
  • Google Hangouts (Classic) is much easier to use than its competitors.
  • Google Hangouts (Classic) have [a] good connection time and there are few glitches.
Read full review
Discontinued Products
  • No need to download anything to get started. Once you sign up you can get started from within your browser. This is probably the single best feature, its a get up and go solution for video conferencing and you do not need any software for it to work.
  • The one click join a meeting URL is genius. Users who struggle with remembering passwords or invites can just click a link and immediately participate in a meeting which means one email and a couple of clicks and a meeting can start.
  • Good control features - As the main user, you have many control features including deciding who can speak, annotations, screen sharing easily.
  • Screen Recordings to the Cloud - This can save on time when you have had a long conference, you can save a recording to the cloud and download it later.
Read full review
Cons
Discord
  • Better volume balancing between members on a call.
  • More customizability of the notification sound for each server. It would be nice to set each of my important servers with a different notification sound.
  • More expansive note section when you view another user's profile. I'd like to be able to contain more information there in a more organized way.
Read full review
Discontinued Products
  • I would like to see improved video support, so that saved videos can be sent back and forth via Hangouts more easily, without having to start a separate meet chat
  • More pronounced notifications of messages would be helpful; pop up notifications are good, but once there is one, additional messages do not pop up
  • Custom muting times would be great, so that if I am in a 90 minute Zoom meeting, I can set it for that time; right now, it is 1 hour or 2 hours. Easy to forget.
Read full review
Discontinued Products
  • There should be a complete guide to understand its features before installation because if one feature will be missed then, we can’t get them working properly.
  • Furthermore, there should be high-quality internet for getting its function and it won’t work without good network coverage.
  • I think its interface is a little hard for beginners and is not that user friendly.
Read full review
Likelihood to Renew
Discord
No answers on this topic
Discontinued Products
No answers on this topic
Discontinued Products
This platform enables a very high ROI for the solution that it provides to our team to support our end-users.
Read full review
Usability
Discord
It just works, and works well. Very rarely does anything go wrong, and I can't remember the last outage (sure there's been some but very rare and not something I even think about or worry about). Desktop clients, web access, mobile clients - the lot. Very happy with our easy it is to use.
Read full review
Discontinued Products
The tool is almost self-implemented. It is likely to be available in every pc or mobile device a user or potential user might have, and all you need to do is adding the company's account and you are done. Once you are setted up, you have almost all actual communication methods available in one tool
Read full review
Discontinued Products
Join.me is one of the easiest programs I've ever used. It's so easy to get it set up and installed and even easier for someone to join a meeting. The controls are very intuitive and labeled appropriately. The UIX makes sense. It's been a reliable product in my app stack-I love it!
Read full review
Support Rating
Discord
There is plenty of online documentation and knowledge base articles. As well as having an open API to be able to tie it into other products makes it a really viable solution for any business. I have never had to contact support, any questions which I have need answered can be found in the documentation,
Read full review
Discontinued Products
Google Hangouts works great and does not require a lot of work to troubleshoot. Everything is simple and easy to use. Google provides all of the tools that one requires to utilize Google Hangouts and any information can be found in the built-in help tools. There is also a forum for users to report issues and typically, Google responds well and will try to work out any issues.
Read full review
Discontinued Products
I honestly haven't reached out to their Support team. I get notifications of what they are working on which is good to see, but I haven't directly spoken with any of them. I think my main reason for this is that join.me gives me just what I need (not much more and not much less).
Read full review
Implementation Rating
Discord
No answers on this topic
Discontinued Products
No answers on this topic
Discontinued Products
This is a fairly simple product which doesn't require much "implementation" work for our use cases.
Read full review
Alternatives Considered
Discord
I like Slack for more professional settings, but Discord is excellent for casual groups, especially when a few people do not have iPhones. They're very similar, but I think there are a lot of Discord features I don't take advantage of, mainly because there seems to be so much in the sidebar that overwhelms me a bit.
Read full review
Discontinued Products
Google is the white cotton socks of the conferencing world. It’s a great ad-hoc tool, but not too much more. If you are not looking to spend money or operate completely on WiFi (without data charges), it’s a great free option as well. The benefit of being free and open is also the liability. It doesn’t have a great integration story with other corporate tools, but [it doesn’t have to] if you aren’t looking for that. All in all, it’s as helpful and ubiquitous as a public payphone…without the pay…and with a video capability.
Read full review
Discontinued Products
If you're looking for something basic that handles a little bit of everything when it comes to meetings, screen shares and remote desktop control join.me is a great options. If you're a super user and really wanting a lot of detailed features and rich user interfaces and money is not an issue you may want to consider use specific options.
Read full review
Return on Investment
Discord
  • Discord has allowed us to connect to students when typical email & text would not work.
  • Discord has allowed easy creation and communication for small group leaders and their students.
  • Discord is free and so many students have access to it.
Read full review
Discontinued Products
  • I believe it was part of the google suite that was purchased. It was worth the cost as it was cheaper. I believe it is now free, but also becoming deprecated. It is much better to use Teams, Discord, Telegram, etc. Google does not provide enough support or features to make using hangouts worth it these days.
Read full review
Discontinued Products
  • Customer support solution - join.me has made it so much easier to quickly get with a customer and see their trouble and show them a solution. This saves lots of back and forth time and gives the customer more power over owning their solution.
  • More efficient communication - without join.me we would waste time going back and forth on emails or slack trying to get our message across. Join.me lets us quickly show AND tell others what's going on. I honestly don't know how we ever functioned without it.
Read full review
ScreenShots