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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Discord

    Score8.3 out of 10
    N/ADiscord is an app designed to connect users with communities over voice, video, and text chat, via Discord servers, a gaming and game industry oriented app for growing communities around video games and allowing developers to communicate with their customer base; the app may yet also be used for business communications of other kinds.

    $4.99

    per month

    OpenText Hightail

    Score9.3 out of 10
    N/AOpenText Hightail is a cloud-based collaboration software for creative content reviews and approvals. With one place for teams to share large, multimedia files, collect precise feedback and approve content, Hightail streamlines the creative process and helps teams keep projects on schedule.

    $0

    100MB per file upload

    Slack

    Score9 out of 10
    N/ASlack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools, such as MailChimp, Dropbox, and Google Drive. Slack was acquired by Salesforce in December 2020. The product is free to use, and also has paid plans with more features and greater controls. The…

    $8.75

    per month per user

    Pricing
    DiscordOpenText HightailSlack
    Editions & Modules
    Discord Nitro
    $0
    Discord Nitro Classic
    $0
    Lite
    $0
    100MB per file upload
    Pro
    $15
    per user, per month
    Teams
    $30
    per user/per month
    Business
    Custom
    per user, per month
    Free
    $0
    Pro
    $7.25*
    per month per user
    Business+
    $12.50*
    per month per user
    Enterprise
    Contact Sales
    Offerings
    Pricing Offerings
    DiscordOpenText HightailSlack
    Free Trial
    NoYesYes
    Free/Freemium Version
    YesYesYes
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional DetailsLite: Send large files with anyone. Files are limited to 100MB for each file size uploaded, 2GB storage max. Files expire after 7 days. Pro: Send large files with anyone and set advanced security permissions such as expiration dates and access codes. Files are limited to 25GB for each file size uploaded, with unlimited storage. Teams: Send large files, collaborate in real-time and manage creative projects with your team. The Hightail Teams plan allows you to purchase multiple users online (from 1-30 users per organization) and allows users to send file sizes up to 50GB with unlimited storage. The Teams plan also includes features such as file previews, organization, annotations, version control, discussions, follow-ups, approval routing and more. Business: Create unlimited visual project folders (called a Space) with collaboration and project management features such as approval routing and assigning to-dos, upload unlimited files up to 100GB each, protect them with access codes and manage user permissions., plus intuitive admin controls , detailed activity analysis for your entire company, advanced organization options and priority support.*Per active user, per month, when paying once a year. Pro is $8.75 USD per active user when paying month to month. Business+ is $15.00 USD per active user when paying month to month.
    More Pricing Information
    Community Pulse
    DiscordOpenText HightailSlack
    Considered Multiple Products
    Discord
    Chose Discord
    The vast array of free features on Discord right out of the box makes it a stand-out in pricing from other chat platform options. Discord works phenomenally if you want a chat platform that is free, quick to set up, and very flexible in the ways you can start using it. It …
    Incentivized
    Chose Discord
    Slack`s free version doesnt save the conversations history, there is no voice channels, it doesnt bring people together with all the incentives for interaction like Discord have.
    Incentivized
    Chose Discord
    For small businesses, Discord by far works the same with less limitations compared to Slack. I understand Slack is built for enterprise-level companies, but for small businesses, Discord works better than Slack and Telegram.
    Telegram didn't really allow for specific …
    Incentivized
    Chose Discord
    The organization of groups and channels are better on Discord than Slack although the later is widely used in the tech circuit while the former is use in the gaming community. Maybe for that fact the online features are better on Discord making it better suited for coding. Not …
    Incentivized
    Chose Discord
    Not great, I would say overall the Teams suite has been very integrated into email, calendar, etc. Slack is about the same as Discord except I found it easier to access via my mobile phone. Now with teams on my mobile that is integrated into our whole organization I can simply …
    Incentivized
    Chose Discord
    I like Slack for more professional settings, but Discord is excellent for casual groups, especially when a few people do not have iPhones. They're very similar, but I think there are a lot of Discord features I don't take advantage of, mainly because there seems to be so much …
    Incentivized
    Chose Discord
    Honestly, I would use Slack and Skype over Discord anyway because they are faster, easier to use, and easier to find conversations. Discord is great at times but, in our experience, having it continuously buffering and taking forever to load really slows down our team. However, …
    Incentivized
    Chose Discord
    Previously, we all used Slack. However, Slack is expensive. It doesn't keep message history and you don't have the freedom Discord offers.
    I can use the same account for business and personal life without worrying about privacy concerns that I had with Slack (account owners …
    Incentivized
    Chose Discord
    Discord and Slack have some very similar features. While Slack feels a bit more professional, Discord allows for the addition of voice chat rooms. While Discord feels a bit younger and more unprofessional, it's a great program for engaging with students and young people. Where S…
    Incentivized
    Chose Discord
    It is more powerful than the other applications mentioned. It works without bugs and is more widely used
    Incentivized
    Chose Discord
    Discord is generally very simple and easy to get started using, but still offers a great deal of customization and features. Furthermore, third party features and plentiful and well supported. On top of that, the amount of usability you get for the price is absolutely …
    Incentivized
    Chose Discord
    The interface is just easier to use. The platform is quite reliable. Audio/video calls in good quality. Web and mobile platform [as] well
    Incentivized
    Chose Discord
    Discord offers the most efficient way to onboard new users when we need to communicate quickly and via text and/or voice.
    Incentivized
    OpenText
    No answer on this topic
    Salesforce
    Chose Slack
    In my opinion, the closest to Slack in terms of UI is Discord. But Slack is much more professional with more functionalities that doesn't require very technical knowledge (good for our older staff who began their digital journey within the last decade). In terms of workflow …
    Incentivized
    Chose Slack
    Slack is better suited for actual work teams rather than communities, so it wins against Discord. About HipChat - in my opinion, it was a dinosaur that is not discounted, and it's obvious why, considering the type of product Slack delivered!
    Incentivized
    Chose Slack
    Slack holds up fairly well with the others. They all have the same basic features. Where they do differ is the execution. You can tell that for Teams and Discord, they had Slack in mind when they were designing their system. These two would be the closest to Slack, even in …
    Incentivized
    Chose Slack
    Teams is better to schedule meetings with and integrates with Outlook well, but that leads to duplicate notifications for things, which is distracting and a waste of time. Messaging in Teams not great compared to Slack, and has the potential to have people outside your …
    Incentivized
    Chose Slack
    It is the best for chat based communication with a high level of security and compliance.

    I think the user experience is so much better than Google Chat and Discord. To me, there is basically no comparison - the others feels not intuitive with a cluttered interface.
    Incentivized
    Chose Slack
    not even a competition with whatsapp or lotus notes, but could learn a thing or 2 about Discord automation capabilities
    Incentivized
    Chose Slack
    Microsoft Teams is one of the other tools that I've evaluated in a professional context. Compared to Slack, it feels a bit clunkier and bland. Slack feels vibrant and full of personality that can vary from workplace to workplace. Teams is also a far more expensive solution to …
    Incentivized
    Chose Slack
    I really prefer Slack the most! I appreciate how it's portable and lightweight while still having a rich feature set that isn't overwhelming. I like that it's a separate application on my computer and phone, rather than being built into the browser only. I personally don't like …
    Incentivized
    Chose Slack
    I find Slack to be more intuitive and user-friendly than RingCentral, Discord, and Microsoft Teams. I think Slack is slightly more professional and appropriate in business than Discord, with a cleaner, more professional interface. It has a more organized interface than Microsoft…
    Incentivized
    Chose Slack
    Slack's interface is very friendly in comparison to something like Discord, which feels very 'tech'. There's a place for both, of course. But in terms of a friendly, open feel, Slack does not feel as daunting as some of the competitors. For task management, while something like …
    Incentivized
    Chose Slack
    Slack would be the "business" alternative to Discord, although the latter's focus is on younger audiences and video gamers. I've used it in my company, much like Slack. Both share similar features, but Slack is better suited to the business context, especially considering the …
    Incentivized
    Chose Slack
    Slack is the best, it’s hands down the best. Wouldn’t use anything else. Discord only makes sense if your people are on it already. Ours are on Slack.
    Incentivized
    Chose Slack
    In the team, we don't have thread options. Slack does offer thread options, and it is handy to use threads. Discord sometimes gets complicated for a non-techy, whereas Slack is a very easy-to-use platform. I still feel Google Meet and video calls are better and easier to use …
    Incentivized
    Chose Slack
    Slack has a better UI than Discord and is easier to use.
    Incentivized
    Chose Slack
    The most convenient way to organize and follow thread (so any conversation) and a very large way to customize the workspace by individual (my workspace is organize in my way, but my colleague can have their own structure and organization). Also being able to add customized …
    Incentivized
    Chose Slack
    Top, easily
    Incentivized
    Chose Slack
    I think the most similar to Slack is Discord. The other ones are more chats in the old fashion way. I mean, for the messager and WhatsApp the communication is for particular people mainly, it's not planned/developed for a company. You need the contacts to start to communicate. …
    Incentivized
    Chose Slack
    Slack is a more complete implementation of the above listed products. It is like an everything in one app, which has everything ranging from audio calls/video calls to messaging to automated workflows and documentation sharing functionality, as well as project management …
    Incentivized
    Chose Slack
    We did not found the same level of features on all these products. Where Slack is better than other ones, is that you are interacting with other really fast, you can jump in open channels, private channels, be updated about topics and also manage different workspaces. The …
    Incentivized
    Chose Slack
    Slack is very good for tech stack focused businesses with the automations and notification controls that can be set.
    Incentivized
    Chose Slack
    Slack's interface is more intuitive and easy to use than others. It's default colours and customizations make it easy to use in both light and dark mode. Other apps don't have this level of ease of use. Threads make it easy to organise messages and not lose track of information …
    Incentivized
    Chose Slack
    Slack blows Teams out of the water with its simplicity and fun vibe. I used to work with a team before, but Slack is faster, smoother, and more intuitive—no clunky menus or endless clicks. It is also packed with playful features like custom emojis and integrations, making work …
    Incentivized
    Chose Slack
    Ease and usability. Although some have similar features, I find Slack easier and with a user-friendly design.
    Incentivized
    Key User Insights
    Would buy again
    94%
    Would buy again
    30 Answers
    No answers on this topic
    97%
    Would buy again
    503 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    31 Answers
    No answers on this topic
    99%
    Delivers good value for the price
    426 Answers
    Happy with the feature set
    94%
    Happy with the feature set
    30 Answers
    No answers on this topic
    98%
    Happy with the feature set
    510 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    24 Answers
    No answers on this topic
    98%
    Lived up to sales and marketing promises
    295 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    27 Answers
    No answers on this topic
    99%
    Implementation went as expected
    330 Answers
    Features
    DiscordOpenText HightailSlack
    Project Management
    Comparison of Project Management features of Discord and OpenText Hightail and Slack
    Feature
    Discord
    4.4
    32 Ratings
    55% below category average
    OpenText Hightail
    -
    Ratings
    Slack
    7.9
    628 Ratings
    2% above category average
    Task Management1.710 Ratings00 Ratings7.6430 Ratings
    Gantt Charts1.83 Ratings00 Ratings6.961 Ratings
    Scheduling4.89 Ratings00 Ratings7.8363 Ratings
    Workflow Automation4.510 Ratings00 Ratings8.0396 Ratings
    Mobile Access8.330 Ratings00 Ratings9.4601 Ratings
    Search7.727 Ratings00 Ratings8.2608 Ratings
    Visual planning tools1.76 Ratings00 Ratings7.3275 Ratings
    Communication
    Comparison of Communication features of Discord and OpenText Hightail and Slack
    Feature
    Discord
    7.1
    32 Ratings
    12% below category average
    OpenText Hightail
    -
    Ratings
    Slack
    8.7
    636 Ratings
    8% above category average
    Chat9.432 Ratings00 Ratings9.6635 Ratings
    Notifications7.331 Ratings00 Ratings8.7632 Ratings
    Discussions8.732 Ratings00 Ratings9.2620 Ratings
    Surveys7.422 Ratings00 Ratings8.1413 Ratings
    Internal knowledgebase5.517 Ratings00 Ratings7.8412 Ratings
    Integrates with GoToMeeting10.02 Ratings00 Ratings8.9110 Ratings
    Integrates with Gmail and Google Hangouts4.01 Ratings00 Ratings8.7182 Ratings
    Integrates with Outlook4.01 Ratings00 Ratings8.9120 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Discord and OpenText Hightail and Slack
    Feature
    Discord
    7.0
    31 Ratings
    14% below category average
    OpenText Hightail
    -
    Ratings
    Slack
    8.4
    603 Ratings
    4% above category average
    Versioning5.013 Ratings00 Ratings8.2326 Ratings
    Video files6.529 Ratings00 Ratings8.2541 Ratings
    Audio files6.829 Ratings00 Ratings8.4527 Ratings
    Document collaboration6.116 Ratings00 Ratings7.9429 Ratings
    Access control8.019 Ratings00 Ratings8.3411 Ratings
    Advanced security features5.713 Ratings00 Ratings8.3362 Ratings
    Integrates with Google Drive10.01 Ratings00 Ratings9.0211 Ratings
    Device sync8.121 Ratings00 Ratings9.0455 Ratings
    Best Alternatives
    DiscordOpenText HightailSlack
    Small Businesses
    Flock
    Score9.5 out of 10
    Frame.io
    Score9 out of 10
    Flock
    Score9.5 out of 10
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    No answers on this topic
    Troop Messenger
    Score9.8 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    No answers on this topic
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    DiscordOpenText HightailSlack
    Likelihood to Recommend
    8.2
    (32 ratings)
    9.0
    (8 ratings)
    9.1
    (639 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (25 ratings)
    Usability
    8.3
    (11 ratings)
    -
    (0 ratings)
    9.0
    (255 ratings)
    Availability
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (2 ratings)
    Performance
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (2 ratings)
    Support Rating
    9.2
    (3 ratings)
    -
    (0 ratings)
    10.0
    (68 ratings)
    Implementation Rating
    -
    (0 ratings)
    -
    (0 ratings)
    8.8
    (5 ratings)
    Configurability
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    -
    (0 ratings)
    9.7
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    DiscordOpenText HightailSlack
    Likelihood to Recommend
    Discord
    Discord works phenomenally if you want a chat platform that is free, quick to set up, and very flexible in the ways you can start using it. It doesn't require a complex set of logins for different servers and confusion about adding new members, or tough pricing right out of the gate. If you prefer to view full conversations all in one place without them "splintering" off into branches that are missed, Discord works great for this. All in all, Discord is great for startup companies or lean working companies, but it does not lend itself as well for larger, traditional "corporate" enterprises.
    Incentivized
    Read full review
    OpenText
    Hightail is my go-to source when I need to send large files that would never fit as regular attachments. That being said, sometimes there are files that would perfectly fit as attachments but I want the security that Hightail provides when sending sensitive or private material. It's very comforting knowing that the content I'm sending is only being received and viewed by the intended parties. It's also comforting for my clients when it's THEIR content that I'm sending for review.
    Incentivized
    Read full review
    Salesforce
    Slack is ideal for Scrum and agile teams that need continuous communication during sprint planning, daily stand-ups, backlog refinement, testing, and retrospectives. Slack is well-suited for maintaining team knowledge through searchable conversations and dedicated channels, where experienced team members help onboard new QA analysts.
    Read full review
    Pros
    Discord
    • One to many Communications to ensure that we can quickly get messages out when we have to.
    • Quick polling of questions and issues
    • The ability to gate channels so we can focus on folks that we know are stakeholders gives them an added feeling of belonging and that they have a say in the direction of projects.
    Incentivized
    Read full review
    OpenText
    • Management of content, communication, spaces, and projects in general.
    • Control of processes, tasks and activities between the different members of teams.
    • Collaborative work through different media and channels.
    Incentivized
    Read full review
    Salesforce
    • Customer issues: Threads feature allows us to group a particular issue in a single thread and discuss within that thread. I can use the thread link to embed in JIRA ticket for tracking progress in JIRA (which is our details engineering tracking system).
    • Ability to add folder to Slack channel helps keep important information, documents easily accessible. e.g., we use this to keep a "ramp up" folder that can be used by any new joiner.
    • Global search is effective when I forget which group a particular message was in.
    Read full review
    Cons
    Discord
    • Better volume balancing between members on a call.
    • More customizability of the notification sound for each server. It would be nice to set each of my important servers with a different notification sound.
    • More expansive note section when you view another user's profile. I'd like to be able to contain more information there in a more organized way.
    Incentivized
    Read full review
    OpenText
    • Some of our recipients are not very tech-savvy and can get confused with how to download a file. There is some room for improvement by making it clearer where the user should click to download the file.
    Incentivized
    Read full review
    Salesforce
    • Would love a better integration with GitHub. For example, notifications when your PR is updated, when review is requested, @-mention in comments, etc.
    • Improved "Later" tab, for example the ability to create to-do lists or making the "Later" tab into a more powerful to-do list (annotate items with notes)
    • More powerful integrations, e.g. Google Calendar could render a calendar view within Slack, rather than sending the daily schedule
    Incentivized
    Read full review
    Likelihood to Renew
    Discord
    No answers on this topic
    OpenText
    No answers on this topic
    Salesforce
    To be more transparent, I give 10 because Slack serves our collaboration needs. It provide us a good platform for team communication relaying important update within the company, it has even mobile app where you can install in your phone to monitor any updates within that team that needs your immediate attention and intervention.
    Incentivized
    Read full review
    Usability
    Discord
    It just works, and works well. Very rarely does anything go wrong, and I can't remember the last outage (sure there's been some but very rare and not something I even think about or worry about). Desktop clients, web access, mobile clients - the lot. Very happy with our easy it is to use.
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Salesforce
    Slack has good usability. Devs that are not familiar with the platform are able to jump into conversations and start sharing code and links within just minutes. Non developers are also able to understand the layout such as the Project Managers that are keeping the projects on track. We have not seen any tickets where employees are having trouble understanding Slack.
    Incentivized
    Read full review
    Reliability and Availability
    Discord
    No answers on this topic
    OpenText
    No answers on this topic
    Salesforce
    Yes, the app works 24/7. I don't even recall having any period that we could not use since the implementation. Even the maintenance periods are barely noticeable and our work is not impacted by it when it happens.
    Incentivized
    Read full review
    Performance
    Discord
    No answers on this topic
    OpenText
    No answers on this topic
    Salesforce
    Slack is a soft app, we don't have many issues with it. I recall one or two people complaining about something during our usage period, but I didn't have a bad experience. When the app is slow, usually the problem is with my computer or my internet. The app works just fine.
    Incentivized
    Read full review
    Support Rating
    Discord
    There is plenty of online documentation and knowledge base articles. As well as having an open API to be able to tie it into other products makes it a really viable solution for any business. I have never had to contact support, any questions which I have need answered can be found in the documentation,
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Salesforce
    Whenever I've had to troubleshoot an issue with Slack (which, to be honest, has not happened very often), their online documentation has been easy to locate, easy to understand, and effective in resolving my issue. Slack's ever-growing popularity also means that there's a large community of practice out there that can be depended upon.
    Incentivized
    Read full review
    Implementation Rating
    Discord
    No answers on this topic
    OpenText
    No answers on this topic
    Salesforce
    I was not part of the implementation team, but I recall being 100% happy and excited to learn and use a new tool. I'm still am to be honest.
    Incentivized
    Read full review
    Alternatives Considered
    Discord
    I like Slack for more professional settings, but Discord is excellent for casual groups, especially when a few people do not have iPhones. They're very similar, but I think there are a lot of Discord features I don't take advantage of, mainly because there seems to be so much in the sidebar that overwhelms me a bit.
    Incentivized
    Read full review
    OpenText
    Honestly, once we started using Google Drive more efficiently and saw what improvements OpenText Hightail had made, it was hard to choose. But now that we more consistently use Google Drive, I use it probably 75% more than I use OpenText Hightail for the same tasks. I'm not sure how much longer I'll be a customer at OpenText but it's great to have both options.
    Incentivized
    Read full review
    Salesforce
    I like Slack better than ClickUp, because I would spend 30-60 minutes a day updating my ClickUp tasks. The way ClickUp was used was very micromanaging. I billed by the hour, so I was willing to put in the time to alert the boss what tasks I was working on.
    One of my jobs used Hive - I mostly just ran it in the background in case anyone messaged me. I did not use it often.
    Incentivized
    Read full review
    Return on Investment
    Discord
    • Discord has allowed us to connect to students when typical email & text would not work.
    • Discord has allowed easy creation and communication for small group leaders and their students.
    • Discord is free and so many students have access to it.
    Incentivized
    Read full review
    OpenText
    • Hightail simply saves time. We no longer struggle with trying to meet the requirements of OutLook. When we have a file that is too large to send via OutLook we just "hightail it".
    Incentivized
    Read full review
    Salesforce
    • Slack has been incredibly helpful in connecting various tech apps and ecosystems, creating a more streamlined and responsive process.
    • Slack has made it significantly easier to communicate with our team members across multiple time zones, creating a more engaging environment for our all-remote team.
    Incentivized
    Read full review
    ScreenShots

    OpenText Hightail Screenshots

    Screenshot of Improve review process with inline commenting for visual files.Screenshot of Compare each update instantly with visual versions.Screenshot of Bring everyone and everything together in a Space.Screenshot of Improve the audio and video review process with time-stamped commenting.