Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dropbox
Score 8.5 out of 10
N/A
Dropbox is a cloud storage solution, equipped with features that help users to save time, improve productivity, and collaborate with others. Users can edit PDFs, share videos, sign documents, and collaborate with stakeholders without leaving Dropbox.
$9.99
per month
Google Drive
Score 8.6 out of 10
N/A
Google Drive is a cloud file storage, synchronization, and collaboration platform and service, that features Google Docs, Sheets, and Slides for document editing and presentation.
$6
per month
Google Workspace
Score 9.1 out of 10
N/A
Google Workspace enables teams of all sizes to connect, create and collaborate. It includes productivity and collaboration tools for work: Gmail for custom business email, Drive for cloud storage, Docs for word processing, Meet for video and voice conferencing, Chat for team messaging, Slides for presentation building, and shared Calendars.
$6
per month per user
Pricing
DropboxGoogle DriveGoogle Workspace
Editions & Modules
Plus
$9.99
per month
Essentials
$18
per month
Business
$20
per month per user
Business Plus
$26
per month per user
Basic
Free
Basic
$6.00
per month
Business
$12.00
per month
Enterprise
Contact Vendor for Quote
per month
Business Starter
$6
per user/per month
Business Standard
$12
per user/per month
Business Plus
$18
per user/per month
Enterprise
Contact sales team
Offerings
Pricing Offerings
DropboxGoogle DriveGoogle Workspace
Free Trial
NoYesNo
Free/Freemium Version
NoYesNo
Premium Consulting/Integration Services
NoNoNo
Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
Additional DetailsDiscounts are available for students, educators, and non profit organizations.
More Pricing Information
Community Pulse
DropboxGoogle DriveGoogle Workspace
Considered Multiple Products
Dropbox
Chose Dropbox
I prefer the layout and visual aspect of Dropbox as it mirrors my files on my computer. I feel that I am more organized, and it's easier to find my files in Dropbox than it was with Google Drive.
Chose Dropbox
Dropbox is somehow easier to use, it is lighter and faster. Also the UX is more understandable and clear to me. I used Google Drive because it was a standard with one of my clients... But I really didn't like it. I truly hope, I will not be forced to use it again.
Chose Dropbox
I’ve used Google Drive since I was young with school, yet I personally had used Dropbox because it was better overall. I use Google Workspace for work with our company suite, but do not care for the file system nearly as much as I do with Dropbox. Google offers more features …
Chose Dropbox
I like Google Drive, but it doesn't seem to transfer files as seamlessly as Dropbox. It is better for photos, but Dropbox is much better for files and data pertaining to everyday life or business.
Chose Dropbox
I only need one system and was on Dropbox first. I do use Google Drive for some assets, however Dropbox is easier to use and more integrated in my workflows and systems.
Chose Dropbox
When it compare to Google Drive and SharePoint Dropbox is very fast and reliable and is very easy to use . Also it handles large files smoothly without any issues .It also improved collaboration quickly with easy setup .Also it has an easier interface which helps may users to …
Chose Dropbox
It stacks up just as good if not better than Google Drive. the service is about the same. its about the pricing more than anything else
Chose Dropbox
We still use both, but we use Dropbox more for media files (photos, videos, photoshop files etc.) due to it's enhanced searching, organization and visual layout.
Chose Dropbox
More compatible. Generate better links to send files to clients. Manual backup is more friendly.
Chose Dropbox
I prefer Dropbox due to the amount of features available as well as the esthetic of the platform. It just feels more premium & capable than some of it's competitors. It also is able to organize a lot easier. I have found the mobile usability to be far superior than some other …
Chose Dropbox
Because it has more valuable support and increase free and i use only one paid cloud storage subscription.

The reason I only use one is becuase to keep track my cost. I may use another paid but it absolutely depends. I do not want to get over comprimised and too much of the …
Chose Dropbox
Although its a separate application from all the Google products I use; it's easily integrate that I still use it regularly.
Chose Dropbox
The main reason for selecting Dropbox is its Speed and organization, and its block-level sync for all files makes Dropbox help me select the product. Dropbox is a high-performance sync and a high-performance tool for file sharing and security, making Dropbox the preferred choice.
Chose Dropbox
Is quite easier to use and does not take so much time to get used to the system, is more straight forward.
Chose Dropbox
Dropbox enables collaboration and syncing across accounts, as well as secure file sharing.
Chose Dropbox
I don't use Dropbox for forms at all; not sure how I would do so. But Google Forms has its own real shortcomings, so I would be happy to try out a Dropbox alternative! The most useful improvements for me would be in facilitating cloning prior forms (e.g. for iterative, but …
Chose Dropbox
Dropbox is more expensive; but is easier to use and more intuitive for our staff
Chose Dropbox
Dropbox is quite universally used so I selected it based on the recommendations of others. It is also important to me that in integrates with my computer browser.
Chose Dropbox
Never have paid for the additional iCloud storage, I have always been a Dropbox user. I like the pricing, I like the storage, I like the ease of use. Dropbox is accepted and used by all my clients and colleagues. I don't plan on exploring other options as I'm become very …
Chose Dropbox
Dropbox does not put a limit on the size of a file upload, and offer reasonable pricing for their storage capacity and the capacity comes in TB instead of MB
Chose Dropbox
I already answered this on the last question. Sorry.
Google Drive
Chose Google Drive
Google Drive and Dropbox have very similar functionality. I liked Google Drive better because it was easier to integrate with my existing Gmail and other Google apps. It also automatically coexists on any Android phone or tablet and can automatically backup your pictures. It …
Chose Google Drive
From Google Drive, we like the simplicity of having a single vendor, and the integration with the rest of Google Apps. From Dropbox, we like the smooth desktop integration and the cheap storage plans.
Chose Google Drive
They can all do the basics equally well, storing and sharing documents. Google Drive is the best from an ease of use perspective. SharePoint is a little better in terms of user management. Dropbox has the best name recognition, but not all the features you will need. If you …
Chose Google Drive
I had similar problems with Dropbox, that's why I switched to Google Drive. But when I think about my recent experience, I see that the Dropbox experience was not so bad. They were at least able to revert the changes and their app, although has problems, was not as ridiculous …
Chose Google Drive
We found in comparing Dropbox with Google Drive it was lacking in ease of use, price to expand was not as attractive. We found sharing files with our clients was more difficult than with Google Drive. Our clients, when they had to shift into using it found it seamless. We did …
Chose Google Drive
Feature-wise, Google Drive is at the bottom of its peers. However, due to its Google Mail user base, Google Drive has wide acceptance and penetration. Its ease-of-use feature is probably somewhere in the middle, lower than Dropbox but higher than OneDrive. It is free but so are …
Chose Google Drive
I have used both Dropbox and Google Drive. In my experience, Google Drive is much more flexible and the seamless integration with our other Google products and even non-Google products makes our processes much easier to set up and much more efficient at the end of the day. It …
Chose Google Drive
Dropbox is better, and we also use that, but it costs money. Google Drive makes it easier to save files among JUST my sales team, so we adopted it as it was easier to share an Excel file and each edit it together by doing so. Google Drive was free to use as well.
Chose Google Drive
Dropbox is way too expensive for what it is and I have had sync issues with it before. OneDrive is pushed too hard by Microsoft and I don't like feeling like I'm "forced" to use a product and I've also had sync issues. SugarSync I used sometime back and I just didn't like the …
Chose Google Drive
Google Drive is more accessible and doesn't require additional implementation, downloading, and synchronization. You need a Google account. It makes it the first-choice instrument when working with non-technically savvy team members or clients. There are no complicated …
Chose Google Drive
Since my official accounts are on Gmail and it has a paid service, So accessing Google Drive is easier. The cost is also less compared to other services.
Chose Google Drive
Google Drive is more feature rich, it has stronger search capabilities and it's simple and intuitive to use.
Chose Google Drive
The most indeed reason is the security provided by Google. Every other company can provide lots of cloud space but my sensitive data is the key so, secure system is my first priority.

As I am tech person i feel its very easy to use and lot of features that make it better than …
Chose Google Drive
Google Drive works with a Google account. So I don't need to use multiple account credentials. And it is easy to remember one account. And one more thing which motivated me to go for Google Drive is its speed for performing multiple tasks.
Chose Google Drive
In short, Google Drive is better for independent users who store a normal amount of stuff. OneDrive makes more sense for businesses and teams that are doing heavy-duty storage or large-scale syncing. Realistically, though, most users will fall somewhere in between the two, …
Chose Google Drive
The free plan takes Google Drive at the top of the stack, paying nothing you can store data up to 15GB. This could be really important for a startup that has to consider how to manage the initial budget. I selected Google Drive because I had already a Google account, before …
Chose Google Drive
Can't compare, it's faster. It owns several Google platforms. Organization, search, and collaborative work 100%
Chose Google Drive
Google Drive is very useful especially when you are using the entire Google workspace. If you are using Google Docs, Slides, and Gmail, then Google Drive integrates well with those apps. For those working primarily in a Microsoft environment using Microsoft Office and Outlook, …
Chose Google Drive
The best part of Google Drive is that it provides 15 GB of space, free of charge. Moreover, since Google Drive works seamlessly with every other device smartphone, switching from one device to another is very easy and convenient which is a big plus point. Moreover, Google …
Chose Google Drive
I find google drive user friendly as compared to any other app, it's easy to use and all you have to do is save the file you need for future use. I dont have to figure out where I have saved which type of file because I can create folders too.
Chose Google Drive
Google drive is easier to use and integrates well with different applications. It is also less expensive.
Chose Google Drive
For the free version, the storage capacity being offered is by far the greatest as compared to any other collaboration software. However, if your company has the capacity to pay for the software then there are more features being offered by the paid versions of other software …
Chose Google Drive
Google's own data and a word processor is the main factor in choosing Drive. Another thing I like about Google over Microsoft is the shareable link, which is more interpretable and helps me avoid sharing the wrong link.
Chose Google Drive
Both OneDrive and Google Drive give a similar cloud administration identified with capacity and record sharing. The two organizations' answers let you access your documents and envelopes from any place. Thus, our distributed storage examination depends on a few variables which …
Google Workspace
Chose Google Workspace
The closest comparison to G Suite, specifically Drive, is Dropbox and Sharepoint. Sharepont is clunky and hard to use, and ended up costing us more time trying to use it then it saved us. While Dropbox was much better, it had a higher cost and less features than G Suite, and …
Chose Google Workspace
There are lots of competitors to various tools in Workspace, like Meet versus Zoom. However, Microsoft is the other big competitor I can think of for Google Workspace as a whole. To me, at least, the strength of Workspace is how easy it is to share and collaborate with others. …
Chose Google Workspace
Google Drive blows Dropbox out of the water by making its shared assets accessible without requiring app installs and paid subscriptions for outside users. The speed at which it handles all of your stored assets makes it advantageous for demanding projects in the music and film …
Chose Google Workspace
Google got a good jumpstart on building out a more comprehensive and consolidated platform. Microsoft has been around such a long time that they still have some archaic tech debt in their platform. Dropbox feels like it decided to pursue the more comprehensive suite a little …
Chose Google Workspace
I've used Microsoft Teams (and sometimes still do for client projects with Teams being the client's workspace), but I find it to be a difficult and cumbersome work environment to manage and navigate.
Chose Google Workspace
never looked at anyone else - we knew Google Workspace was right for us!
Chose Google Workspace
There are lots of things that Microsoft 365 does better than Workspace. The problem is that I am stuck in the Google world. It would take way too much time and energy to change platforms. There are lots of other options to choose from but none of them are perfect. Workspace is …
Chose Google Workspace
From an ease of use standpoint, Google Workspace is far simpler and easier to use. It offers what we need where Office offers too much of each app/service adding complexity over convenience. Our prior use of Office and even some occasional use of 365 just as a backup is often …
Chose Google Workspace
Google Workspace's premium feature includes its professional version of Gmail and Calendar functions but for our workforce, Google Chat has evolved to be one of the primary tools for team communication and collaboration.

In terms of costs and ease of implementation, it is very …
Chose Google Workspace
In terms of collaboration, I personally think that using Google Suite is better but in terms of office productivity tools, Microsoft Office is still the widely and commonly use office productivity tool. The good part about Google Sheets, Google Docs, Google Slides allow users …
Chose Google Workspace
Google offers a free version of Google Workspace for non-profits. So the price was pretty hard to beat. Of cloud based office communications platforms, Google offers a robust variety of tools. I find that I can trust the reliability of Google and did not have to worry about too …
Chose Google Workspace
G Suite is just simpler and easier to use. Most people already know how to use Gmail and Google Drive, so having a system that people know vs. having people relearn a new system is a lot better. Zoho - I don't get it. G Suite is easy to use and doesn't require must training for …
Chose Google Workspace
When we were planning to migrate off of our old Exchange server, G Suite (Google Apps, at the time) was the only online option that had the features we needed for a reasonable cost. I had used Gmail for years before, and set up a local non-profit club with Google Apps, and …
Chose Google Workspace
We prefer GSuite to MS 365. For hardcore Outlook users, MS 365 is a better choice. However, our clients who are already GMail users make a seamless transition to GSuite. GSuite integrates with more things, though MS 365 has improved substantially in that area. GSuite also …
Chose Google Workspace
Compared to these other office solutions, G Suite comes out as a mid-level application. Why? Well, it doesn't offer you as many features and programs as you get in Microsoft Office. However, it offers you a few perks that you won't get in any of these office solutions including …
Chose Google Workspace
Overall, Google has been my go-to for all online office files and for sharing and collaborative projects: from meeting notes to shared documents. This has been easy to use and managed by admin.
Chose Google Workspace
They have similar features, but in the end, you just can't compare with G Suite's functionality, interface, and efficiency. G Suite has the fundamental basics you need for running the backend of a client-based business.
Chose Google Workspace
G Suite is so much easier to use. I love that G Suite is all online so you can use G Suite on a Mac or a PC. All you need is an internet connection. G Suite allows us the peace of mind since everything is backed up in the cloud. G Suite is my preferred business platform and I …
Chose Google Workspace
I actually never researched anything else - I loved Gmail for business and then started using G Suite when it changed. I love it, so I've never even looked into alternatives. The email is great, the documents you can create are great, and the way you can sync everything …
Chose Google Workspace
Office 365, and the Office Suite is probably the only competitor I can really speak to. Generally speaking, Office is great and its products are very powerful. Sometimes the G Suite feels a touch watered-down (for example G Mail vs Outlook or G Docs vs MS Word), but G Suite …
Chose Google Workspace
Fairly bad experience with office email previously. Browser-based office apps didn't seem to work as well as google versions. Wasn't (isn't) perfect but mostly does the job.
Chose Google Workspace
G Suite provides a device neutral experience for staff and students, including our BYOD program with open choice of devices, and also our iPad 1 to 1 program.
Chose Google Workspace
Office 365 was definitely not the same as the standalone PC products. I was not involved in the evaluation or selection of G Suite so I can't comment on whether there was a comparable suite. I do know we have a strong Bay Area - Northern California presence and it seems like …
Features
DropboxGoogle DriveGoogle Workspace
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Dropbox
8.0
1336 Ratings
4% below category average
Google Drive
8.0
219 Ratings
4% below category average
Google Workspace
-
Ratings
Versioning8.11110 Ratings8.3193 Ratings00 Ratings
Video files7.91092 Ratings7.2188 Ratings00 Ratings
Audio files8.2988 Ratings7.8182 Ratings00 Ratings
Document collaboration7.81162 Ratings8.8216 Ratings00 Ratings
Access control8.41234 Ratings7.6214 Ratings00 Ratings
File search7.61280 Ratings7.5218 Ratings00 Ratings
Device sync8.31230 Ratings8.9204 Ratings00 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
Dropbox
8.5
1265 Ratings
1% below category average
Google Drive
8.3
213 Ratings
4% below category average
Google Workspace
-
Ratings
User and role management8.41130 Ratings8.6200 Ratings00 Ratings
File organization8.41246 Ratings7.5211 Ratings00 Ratings
Device management8.61110 Ratings8.799 Ratings00 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
Dropbox
8.3
1255 Ratings
4% below category average
Google Drive
8.7
212 Ratings
1% above category average
Google Workspace
-
Ratings
Performance7.81244 Ratings8.9210 Ratings00 Ratings
Reliability8.91251 Ratings8.8212 Ratings00 Ratings
Storage Reports8.3954 Ratings8.587 Ratings00 Ratings
Best Alternatives
DropboxGoogle DriveGoogle Workspace
Small Businesses
SugarSync
SugarSync
Score 4.1 out of 10
SugarSync
SugarSync
Score 4.1 out of 10
Microsoft 365 Business Premium
Microsoft 365 Business Premium
Score 8.9 out of 10
Medium-sized Companies
Druva Security Cloud
Druva Security Cloud
Score 9.4 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.4 out of 10
Microsoft 365 Business Premium
Microsoft 365 Business Premium
Score 8.9 out of 10
Enterprises
Druva Security Cloud
Druva Security Cloud
Score 9.4 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.4 out of 10
Microsoft 365 Business Premium
Microsoft 365 Business Premium
Score 8.9 out of 10
All AlternativesView all alternativesView all alternativesView all alternatives
User Ratings
DropboxGoogle DriveGoogle Workspace
Likelihood to Recommend
8.6
(1348 ratings)
8.4
(222 ratings)
8.5
(120 ratings)
Likelihood to Renew
8.2
(41 ratings)
10.0
(6 ratings)
10.0
(5 ratings)
Usability
8.1
(496 ratings)
8.5
(52 ratings)
8.5
(11 ratings)
Availability
6.8
(3 ratings)
10.0
(1 ratings)
-
(0 ratings)
Performance
6.0
(8 ratings)
9.0
(7 ratings)
-
(0 ratings)
Support Rating
6.6
(38 ratings)
1.2
(49 ratings)
2.2
(12 ratings)
In-Person Training
-
(0 ratings)
9.0
(1 ratings)
-
(0 ratings)
Online Training
8.2
(2 ratings)
-
(0 ratings)
-
(0 ratings)
Implementation Rating
7.5
(4 ratings)
8.0
(3 ratings)
9.1
(1 ratings)
Configurability
6.4
(1 ratings)
6.0
(1 ratings)
-
(0 ratings)
Ease of integration
-
(0 ratings)
5.0
(1 ratings)
-
(0 ratings)
Product Scalability
6.6
(4 ratings)
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
DropboxGoogle DriveGoogle Workspace
Likelihood to Recommend
Dropbox
Let me describe a scenario that happened recently in our organization's marketing team storing thousands of images videos and pdfs and Dropbox is done a great perfomer in this situation by the product features which is very helpful for the team, such as smart sync reduces disc usage, preview support for many media formats & Integrate with Adobe Creative Cloud.
Read full review
Google
It is possible to share files and folders with up to 200 email addresses, as well as with persons outside the company.Use the drop-down arrow to select who may see, comment on, or change the file or folder before sending out an invitation.I am very much impressed with this feature
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Google
Google Workspace does offer several different plans that can match well with the stage of your business. As your business grows, the higher plans can provide the better tooling or expanded features/products to scale with your needs. It would probably become very complicated to swap over to, if you are deeply embedded with another competitor. But, it could be a nice platform to consolidate several disconnected systems under one roof.
Read full review
Pros
Dropbox
  • I can share projects I need feedback on.
  • I can make projects available to editors so that they can do their work.
  • Dropbox is a place where I can store files that I can access from anywhere, even if I don't have my laptop with me at the time.
  • I have an old friend who is an acting professor in Tokyo. He loves the dialogue that I write in my novels. He converts chapters into scenework for his acting students. They get very excited when there's new material!
Read full review
Google
  • Any user with access can store a file using different platforms like Android, IOS, Windows, or Ubuntu (Desktop version)
  • You can share files with any number of different users with different access rights or you can even keep it public by providing the access link and assign different rights for public access
  • You can open Excel/Word files using google software Sheets/Docs in the browser environment without having to install software like Microsoft Office etc on your Windows OS
Read full review
Google
  • Google Calendar...amazing. I don't need to ask team members when they're busy anymore and play this game of bouncing times back and forth. All I need to do is enter their email address and it shows my calendar and theirs side by side and then select the day and time I find that works best for the both of us.
  • I actually prefer Google Meet over Zoom. Zoom bogs down my computer and I find their UI overcomplicated for what it actually does. Google Meet is simple and does practically everything Zoom does without needing to pay any extra money.
  • Sheets integrates with our CRM (Copper) so it's perfect for us. Being able to export information out of our CRM into sheets and then create pivot tables from that data makes our lives a million times better.
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Cons
Dropbox
  • I’d like to be able to hover over an image/document and have it expand/enlarge without actually opening it
  • I’d love to see a carousel that lets me thumb through more quickly
  • I’m almost always in thumbnail view. I’d like to see them re-organize automatically when something is moved or deleted instead of leaving an empty space.
  • AI options for photo editing.
  • Easier pdf markups
Read full review
Google
  • Having a little bit more control and clarity over what is shared and how it is shared would be a useful improvement.
  • Could be more robust and flexible as far as assigning restrictions.
  • Google Sheets could be enhanced because Excel really is not there yet as a product with equal capabilities as there are still quite a few limitations to the functionality.
Read full review
Google
  • Pricing is a little bit higher than other services
  • The cost of each email inbox costs the same whether you want just email or all of the features. For example, we wanted a support email address that we could setup our support desk with. The cost of that added account is the same as the account I use with all of the features.
  • They removed their free tier for small organizations like mine and restricted the free tier from adding new domain names. This was likely due to abuse, but everyone lost the privilege of the free service.
Read full review
Likelihood to Renew
Dropbox
Dropbox is a user-friendly, easy tool which requires little to no skill and they offer a free version with a good amount of storage available. There are other file sharing tools available however at a cost. Dropbox free version I have used for years and it serves every purpose I need.
Read full review
Google
It's perfect for me. It keeps things saved and is easy to remove items if needed. Also, I very much enjoy the formatting options. Along with the integrations it has for SSO. Overall, this is the most user friendly system I have ever come across.
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Google
There is no better solution for cloud storage and real time collaboration. The amount of features included in G Suite is unmatched and out of other things we’ve tried over the years, nothing comes close to being as great of a tool.
Read full review
Usability
Dropbox
It works extremely well, and we have never had any issues with connecting or sharing files. It's very easy to use, and any team member can share, add, and delete files to a virtual drive. This is extremely helpful, and it's an amazing tool to use, ensuring everyone can connect and work together effectively.
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Google
It's easy enough to use for computer users of all ages and skill levels. I am an advanced user, and I think the hardest part might be showing someone how to download and set up the app on their device if they weren't too familiar with computers, but overall it is very easy to understand.
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Google
Google Workspace is incredibly intuitive and user friendly. It's easy to adopt through simple features, for example the prompts to enable Gemini on each call for note taking is reliable, and helps to stop you forgetting to use the feature. The main reason for a strong rating is the consistency and reliability, whilst there's definitely areas for improvement, for example additional calendar features (sharing), or deeper functionality in sheets. The level that it provides means that anyone adopting it will be able to take full use of features within a day or two. Gmail, calendar and the documentation suite contain all the basic features for a small / medium business to run at a high level day to day, with minimal downtime or learning curves.
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Reliability and Availability
Dropbox
I really recommend the product for the Dropbox availability is a great having very very less downtimes, they errors are less I have been faced yet, due to connectivity sometimes we are getting errors. Only sometimes the limitations of some features show some errors.
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Google
Always available
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Google
No answers on this topic
Performance
Dropbox
Dropbox is really useful, you can access any file from anywhere and you can upload and even edit files online, but, sometimes it can be slow. Downloading, uploading, and syncing is a bit slow, it can take several minutes. Furthermore, the search engine for large amounts of data can be slow too and it is not powerful.
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Google
The documents load fairly quickly and also update in real time, especially given the fact that multiple people can be using it at once. The "Offline" feature works great to allow the user to make edits and access the document without access to the internet, and then sync changes later once they're back.
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Google
No answers on this topic
Support Rating
Dropbox
They immediately responded like in an example that I gave where one of our staff members accidentally deleted the whole Special Hope Network Dropbox, we immediately contacted Dropbox they walked us through the steps of how to retrieve the information and luckily enough we were able to retrieve the entire Dropbox and we have had back and forth with Dropbox on what to do when an employee leaves how to remove them how to add another employee.
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Google
It takes a few days for customer support to get back to you. Although, I have not had to use support too often. Once you get an email back, they are very thorough and work hard to fix the problem quickly. It is a really great resource and a great way to get the help you need if you're stuck. A phone call also works quickly but you have to call during specific times.
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Google
My experiences of getting support have been positive. Calling in is not overly difficult, but it does require getting a PIN. The knowledge of those responding to the calls has been impressive. I have managed to work with them to fix two Google bugs that I had identified. These bugs required a some technical expertise and the support staff were able to understand the issue and forward the concerns to the appropriate persons. The first bug was fixed with 24 hours. The second bug took a little longer, but it was also more complicated to reproduce.
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In-Person Training
Dropbox
The person for corporate product dealing and knowledge of the product explore and better and secure use are properly handover to us. Also provide full software and tool training from the basic to the pro level with each and every possible explanation. Provide many sessions regarding every doubt. Also Guide better suitable options for our business to migrate and integrate for the expansion in all places employee smoothly.
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Google
The effective google workspace using training that my organization received and was conducted by me (as a team lead of the ICT team) was mind-blowing and as a result, our staff is performing well in terms of using the application for their daily jobs than before. Now, in my institution, all teachers and all the administrative personnel are very much interested in cloud storage facilities, in previous my institution was afraid of losing all important documents in the cloud storage. But, after having received the training they are now realized that if anyone has only one google account then he or she can use 15GB of cloud storage freely and they are now happy because now it is not necessary for anyone to carry the traditional pen drive.
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Google
No answers on this topic
Online Training
Dropbox
I did not personally take any training for Dropbox so I am self taught but I know when our Vice President selected Dropbox, he personally did do some training modules on it and I'm assuming it was very easy and simple to understand since he now acts like he is a pro at it!
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Google
No answers on this topic
Google
No answers on this topic
Implementation Rating
Dropbox
I needed to stay current in improving my daily operations. Dropbox
was suggested to me by a former colleague two-years ago and I've been using it just fine ever since.
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Google
It's an extremely easy software to implement, once you sign up for a google account you automatically have access to google drive with a set amount of storage space. The business or Google Suite accounts have more storage space than a regular free account, but setting up and accessing google drive is very easy in both cases
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Google
nothing to say
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Alternatives Considered
Dropbox
I prefer the layout and visual aspect of Dropbox as it mirrors my files on my computer. I feel that I am more organized, and it's easier to find my files in Dropbox than it was with Google Drive.
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Google
In short, Google Drive is better for independent users who store a normal amount of stuff. OneDrive makes more sense for businesses and teams that are doing heavy-duty storage or large-scale syncing. Realistically, though, most users will fall somewhere in between the two, where either platform would meet their needs.
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Google
There are lots of competitors to various tools in Workspace, like Meet versus Zoom. However, Microsoft is the other big competitor I can think of for Google Workspace as a whole. To me, at least, the strength of Workspace is how easy it is to share and collaborate with others. For items that I only need for myself and can keep on my own computer, I typically rely on Microsoft Word, Excel, etc. For items that I need to share, I turn to Workspace a lot. Being able to collaborate in real-time and not having to send documents back and forth is so amazing, and such a time saver. And I love that Workspace is also a built-in tool with Dropbox now.
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Contract Terms and Pricing Model
Dropbox
I would recommend to this product directly to the sales team of Dropbox for the best deal provide to my referred person and provide the best service to them.
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Google
No answers on this topic
Google
No answers on this topic
Scalability
Dropbox
It's easy to integrate with the systems of Windows and Linux, easy to have web versions accessible, which provide the web login credentials. Also, it can be installed for individuals for the best autosync features.
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Google
I have always been able to access
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Google
No answers on this topic
Professional Services
Dropbox
Their services are highly rated for moving massive, complex data sets from legacy on-premise servers to the cloud with minimal downtime.
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Google
No answers on this topic
Google
No answers on this topic
Return on Investment
Dropbox
  • When it works (usually if a client already has Dropbox, so they don't get the solicitation to sign up), it works flawlessly.
  • I've had multiple clients not see the "continue with download only" at the bottom and email me to resend the media another way because they don't have a Dropbox account.
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Google
  • It has given our operation remote capabilities
  • Easier to access and understand client's need through collaborative enviroment
  • availability to digital resources fast and easy
  • saved our operation hundreds of dollars in physical storage (both investment and maintenance)
  • our operation became easier for new staff to get onboard: small learning curve to use it
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Google
  • Zero to no time managing tools allows us to focus on work saving us time and money
  • Google Workspace allowed us to seamlessly transition to a fully remote workforce when the Coronavirus pandemic started - no lost time or productivity.
  • Easily able to extend our workspace and add features, e.g. Voice, saving us time implementing other services.
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ScreenShots

Dropbox Screenshots

Screenshot of the action bar, that sits across the browser page can be used to record the screen, edit PDFs, upload files, create folders, get signatures, or send and track documents.Screenshot of Dropbox Replay, that lets collaborators leave frame-accurate feedback and markups directly on project files.Screenshot of Dropbox Capture, which can be used to take screen recordings, screenshots, and GIFs with one click and share them with a link.Screenshot of the interface where Dropbox lets users upload, edit, send, and sign PDFs in one place.

Google Drive Screenshots

Screenshot of Google Drive PriorityScreenshot of Comment on Microsoft Files in Google DriveScreenshot of Shared drives