Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dropbox
Score 8.2 out of 10
N/A
Dropbox is a service for file syncing and sharing, or for cloud storage.
$11.99
per month
Google Drive
Score 8.8 out of 10
N/A
Google Drive is a cloud file storage, synchronization, and collaboration platform and service, that features Google Docs, Sheets, and Slides for document editing and presentation.
$6
per month
Pricing
DropboxGoogle Drive
Editions & Modules
Plus
$11.99
per month
Family
$19.99
per month
Basic
Free
Basic
$6.00
per month
Business
$12.00
per month
Enterprise
Contact Vendor for Quote
per month
Offerings
Pricing Offerings
DropboxGoogle Drive
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDiscounts are available for students, educators, and non profit organizations.
More Pricing Information
Community Pulse
DropboxGoogle Drive
Considered Both Products
Dropbox
Chose Dropbox
I really like the design and layout of Dropbox, and it just seems easier to use. It can fully integrate with your computer with the desktop application, and the company pricing makes it easy for everyone to have access and use collectively. While most people do have Google …
Chose Dropbox
I didn't specifically make the decision at the time- however, when we decided on Dropbox in early 2010's, there weren't many options on the market. Later on, OneDrive and Google Drive really came onto the scene. However, even though we use Microsoft Outlook, and OneDrive might …
Chose Dropbox
Dropbox is similar to OneDrive and although we use OneDrive for our day to day file storage as we are Microsoft based - our partners and collaborators often use Dropbox so we use it for our document storage with those organizations. Dropbox has been better for us that Google …
Chose Dropbox
In all honesty, our organization is far more likely to implement or recommend Google Drive. I find file management easier on Google and prefer their platform overall. I only have control over the tool our team uses, and I plan to fight to use Google instead of using Dropbox. …
Chose Dropbox
Dropbox is a good standalone cloud based storage system that works across many different platforms. It is similar to it's counterparts in OneDrive and Google Drive, but doesn't have the need to be a part of any of their suites, or be tied to your Gmail account or Microsoft …
Chose Dropbox
Dropbox offers a much larger amount of storage for a higher price-point than a simple Google Drive regular user would have. Because of this, if you are transferring large files between many users, Dropbox has an edge over Drive in many respects. If file size isn't a huge …
Chose Dropbox
We use Google Drive as well as Dropbox so I'm able to make a direct comparison between these two. I find that Google is a bit faster in terms of upload and download speeds but Dropbox offers a better design. It is more pleasing to the eye, more intuitive & it's easier to find …
Chose Dropbox
Of all the options we tried, Dropbox was at the top in terms of performance, reliability, and features.

Nextcloud is a self-hosted solution, and is the system preferred by our IT department — mainly because it is free or has no annual subscription cost. However, it's UI is …
Chose Dropbox
We've used all of this software, and we are actively using it, but it really depends on our client's preferences. Overall, I would say I prefer Google Drive the most, but that is largely in part to us using it internally.
Chose Dropbox
OneDrive is clumsy. Google Drive is very decent but we prefer that Dropbox is designed to be a cross-platform offering.
Chose Dropbox
File sharing and collaboration: Both services offer file sharing and collaboration features, but Dropbox has more robust collaboration tools, such as real-time co-editing and commenting. Google Drive, on the other hand, offers a better user experience for those who prioritize …
Chose Dropbox
Google Drive is the other one we use, and Dropbox has some things that it does better (file sharing and sending files to the users), but Drive integrates into our Google ecosystem better, so internally we use Drive but for our users that are working with our clients at their …
Chose Dropbox
Dropbox customer support and availability worldwide is better, it is more compatible with other programs and browsers and it rarely stops working.

There is plenty of space on Dropbox that you can use from Dropbox and it takes lesser steps to upload or download or even to share …
Chose Dropbox
Dropbox integrates with Microsoft Office applications more smoothly and allows you to edit the uploaded file on the go. Saving the file is automatic and you do not have to worry about losing the update that you just made. Support is smooth with all communications methods …
Chose Dropbox
MS SharePoint is probably the most comparable to Dropbox, but requires the entire Microsoft ecosystem to function properly. Dropbox is independent and can integrate with google, Microsoft, and any other system I've used it with. Google has similar permission sets, but Dropbox …
Chose Dropbox
While Amazon Drive is frequently faster, it has less friendly user interfaces that our employees have difficulty understanding. Dropbox has a largely intuitive user interface that employees are able to use effectively. DropBox offered better customer support than AmazonDrive, …
Chose Dropbox
Easier to start up and use for external clients. SharePoint is much more complex so start up can sometimes take multiple days to get ready to use. Dropbox is simple so works well for just sharing Draft and Final reports.
Chose Dropbox
OneDrive works well with email servers and adapts well with Microsoft Word, which everyone is well acquainted with. With Dropbox, there is more accessibility where people can use it in a more versatile way. It is available to download without being attached to a whole suite. …
Chose Dropbox
Dropbox's web interface is probably the cleanest when compared to their competitors. But once the desktop app is installed, there is very little separating one from the other (in terms of performance and reliability). Security and storage space are obvious concerns, which will …
Chose Dropbox
Dropbox seemed to be broader and provided more storage than its counterparts. However, when compared with WeTransfer, the ability to send a very large file with a time limit would be nice, even if the recipient doesn't have Dropbox. The link feature helps, but by default, …
Chose Dropbox
Dropbox WAS faster, offered more storage, seemed more reliable six years ago. Today, Amazon, Google, OneDrive are outperforming DropBox. We will probably not renew our subscription and switch to one of the other providers.
Chose Dropbox
I'm not a big fan of Google's UI for Drive (and the associated Docs, Sheets, Slides). I much prefer the Dropbox UI both when integrated into Mac's Finder window and even in the standalone App and when accessed via browser. It's similar to how I compare Mac to PC (Dropbox is …
Chose Dropbox
Drives poor ability to integrate shared folders and documents with your own documents, as well as its terrible starring feature, make Dropbox immediately superior from a basic file management standpoint. Dropbox sticks with the well-known filesystem representation of data, …
Google Drive
Chose Google Drive
Google Drive seems to integrate with Windows more comprehensively than Dropbox. Both are pretty easy to use and seem to be reliable. Our team has not had any security issues with Google Drive.
Chose Google Drive
The Dropbox organization system seems confusing and it becomes expensive if it's needed to be used by several different accounts. Also the user interface seems less clear than Google Drive and pricing plans are not so affordable given the functions offered. Also there is no way …
Chose Google Drive
Google Drive and Dropbox have very similar functionality. I liked Google Drive better because it was easier to integrate with my existing Gmail and other Google apps. It also automatically coexists on any Android phone or tablet and can automatically backup your pictures. It …
Chose Google Drive
From Google Drive, we like the simplicity of having a single vendor, and the integration with the rest of Google Apps. From Dropbox, we like the smooth desktop integration and the cheap storage plans.
Chose Google Drive
They can all do the basics equally well, storing and sharing documents. Google Drive is the best from an ease of use perspective. SharePoint is a little better in terms of user management. Dropbox has the best name recognition, but not all the features you will need. If you …
Chose Google Drive
I had similar problems with Dropbox, that's why I switched to Google Drive. But when I think about my recent experience, I see that the Dropbox experience was not so bad. They were at least able to revert the changes and their app, although has problems, was not as ridiculous …
Chose Google Drive
We found in comparing Dropbox with Google Drive it was lacking in ease of use, price to expand was not as attractive. We found sharing files with our clients was more difficult than with Google Drive. Our clients, when they had to shift into using it found it seamless. We did …
Chose Google Drive
Feature-wise, Google Drive is at the bottom of its peers. However, due to its Google Mail user base, Google Drive has wide acceptance and penetration. Its ease-of-use feature is probably somewhere in the middle, lower than Dropbox but higher than OneDrive. It is free but so are …
Chose Google Drive
I have used both Dropbox and Google Drive. In my experience, Google Drive is much more flexible and the seamless integration with our other Google products and even non-Google products makes our processes much easier to set up and much more efficient at the end of the day. It …
Chose Google Drive
Google Drive works with a Google account. So I don't need to use multiple account credentials. And it is easy to remember one account. And one more thing which motivated me to go for Google Drive is its speed for performing multiple tasks.
Chose Google Drive
In short, Google Drive is better for independent users who store a normal amount of stuff. OneDrive makes more sense for businesses and teams that are doing heavy-duty storage or large-scale syncing. Realistically, though, most users will fall somewhere in between the two, …
Chose Google Drive
The free plan takes Google Drive at the top of the stack, paying nothing you can store data up to 15GB. This could be really important for a startup that has to consider how to manage the initial budget. I selected Google Drive because I had already a Google account, before …
Chose Google Drive
Can't compare, it's faster. It owns several Google platforms. Organization, search, and collaborative work 100%
Chose Google Drive
Google Drive is very useful especially when you are using the entire Google workspace. If you are using Google Docs, Slides, and Gmail, then Google Drive integrates well with those apps. For those working primarily in a Microsoft environment using Microsoft Office and Outlook, …
Chose Google Drive
The best part of Google Drive is that it provides 15 GB of space, free of charge. Moreover, since Google Drive works seamlessly with every other device smartphone, switching from one device to another is very easy and convenient which is a big plus point. Moreover, Google …
Chose Google Drive
I find google drive user friendly as compared to any other app, it's easy to use and all you have to do is save the file you need for future use. I dont have to figure out where I have saved which type of file because I can create folders too.
Chose Google Drive
Google drive is easier to use and integrates well with different applications. It is also less expensive.
Chose Google Drive
For the free version, the storage capacity being offered is by far the greatest as compared to any other collaboration software. However, if your company has the capacity to pay for the software then there are more features being offered by the paid versions of other software …
Chose Google Drive
Google's own data and a word processor is the main factor in choosing Drive. Another thing I like about Google over Microsoft is the shareable link, which is more interpretable and helps me avoid sharing the wrong link.
Chose Google Drive
Both OneDrive and Google Drive give a similar cloud administration identified with capacity and record sharing. The two organizations' answers let you access your documents and envelopes from any place. Thus, our distributed storage examination depends on a few variables which …
Chose Google Drive
Google Drive provides more space in comparison to all the other file storage systems available in the market. Also, it provides a 2-way verification system so it is more secure.
Chose Google Drive
Google Drive is a very simple and practical tool. The others are also, but I really like the Google brand and its products. This one in particular because I have been using it for some time and it has helped me a lot since then. I still have documents for 7 years and are very …
Chose Google Drive
Because Google is a popular and reputable, and most of the time I am using their products like Chrome, Gmail, Google Sheets, so I prefer Google Drive because all the products I use most of the time are in one place and I didn't want to sign up for other products (which would …
Chose Google Drive
I really like to use all of them together in order to achieve different goals in my job, hobbies, and other personal activities like sharing trip photos, backing up videos, and important job data. My main cloud services tool for work is OneDrive, but when something comes up I …
Top Pros
Top Cons
TrustRadius Insights
DropboxGoogle Drive
Highlights

TrustRadius
Research Team Insight
Published

Features
DropboxGoogle Drive
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Dropbox
7.2
114 Ratings
14% below category average
Google Drive
8.7
201 Ratings
5% above category average
Versioning7.098 Ratings8.4177 Ratings
Video files6.9106 Ratings8.2170 Ratings
Audio files7.3102 Ratings8.5164 Ratings
Document collaboration7.8105 Ratings9.3198 Ratings
Access control7.2112 Ratings8.8196 Ratings
File search7.3113 Ratings8.7200 Ratings
Device sync6.8109 Ratings8.7187 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
Dropbox
6.9
109 Ratings
21% below category average
Google Drive
8.6
195 Ratings
1% above category average
User and role management6.7101 Ratings8.8184 Ratings
File organization7.4108 Ratings8.3194 Ratings
Device management6.694 Ratings8.799 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
Dropbox
6.9
113 Ratings
19% below category average
Google Drive
8.7
195 Ratings
4% above category average
Performance6.9113 Ratings8.6193 Ratings
Reliability7.3113 Ratings8.9195 Ratings
Storage Reports6.387 Ratings8.587 Ratings
Best Alternatives
DropboxGoogle Drive
Small Businesses
SugarSync
SugarSync
Score 10.0 out of 10
SugarSync
SugarSync
Score 10.0 out of 10
Medium-sized Companies
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.4 out of 10
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.4 out of 10
Enterprises
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.4 out of 10
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DropboxGoogle Drive
Likelihood to Recommend
7.0
(133 ratings)
8.8
(202 ratings)
Likelihood to Renew
4.8
(21 ratings)
9.9
(5 ratings)
Usability
8.6
(23 ratings)
2.0
(35 ratings)
Availability
9.0
(2 ratings)
-
(0 ratings)
Performance
8.8
(10 ratings)
9.3
(12 ratings)
Support Rating
7.3
(60 ratings)
1.6
(82 ratings)
In-Person Training
-
(0 ratings)
9.0
(1 ratings)
Online Training
9.0
(1 ratings)
-
(0 ratings)
Implementation Rating
10.0
(4 ratings)
8.0
(9 ratings)
Product Scalability
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
DropboxGoogle Drive
Likelihood to Recommend
Dropbox
Well-Suited Scenarios: Large Design Files: Dropbox is well-suited for architects who work with large design files, such as blueprints, CAD files, and 3D models. Dropbox's large file sharing capabilities make it easy to share these files with team members and clients, while its version control features allow architects to track changes over time. Limited Customization: Dropbox may be less appropriate for me who require a high level of customization in my workflow or project management.
Read full review
Google
It is possible to share files and folders with up to 200 email addresses, as well as with persons outside the company.Use the drop-down arrow to select who may see, comment on, or change the file or folder before sending out an invitation.I am very much impressed with this feature
Read full review
Pros
Dropbox
  • We are transferring large files and multiple files with various internal and external parties due to the ease of sharing files and folders.
  • Smart sync, so you don't have to worry about device space and search large file batches quickly.
  • Synchronizing a data file across organizations without the user having to do anything other than work is a significant benefit of cloud computing.
  • Allowing only the people who need it to have access is a huge perk and works well with other enterprise software.
Read full review
Google
  • Any user with access can store a file using different platforms like Android, IOS, Windows, or Ubuntu (Desktop version)
  • You can share files with any number of different users with different access rights or you can even keep it public by providing the access link and assign different rights for public access
  • You can open Excel/Word files using google software Sheets/Docs in the browser environment without having to install software like Microsoft Office etc on your Windows OS
Read full review
Cons
Dropbox
  • At one point 2 gigs [were] deemed enough for the "Free" version of Dropbox and its competition. However as even the most simple picture from a phone gets larger, 2 gigs might no longer be enough. Might want to increase the free size to adjust for file size inflation.
  • Dropbox's app is very presumptive of updating itself every time you log on to a system that it's installed on. I know that's a feature you can turn off, but the assumption to turn that feature on by default is annoying.
  • Dropbox could use a phone app function that would initiate a download to a designated computer hard drive. It would eliminate having to see the file on your phone, go to your computer, turn it on and then download the file.
Read full review
Google
  • Having a little bit more control and clarity over what is shared and how it is shared would be a useful improvement.
  • Could be more robust and flexible as far as assigning restrictions.
  • Google Sheets could be enhanced because Excel really is not there yet as a product with equal capabilities as there are still quite a few limitations to the functionality.
Read full review
Likelihood to Renew
Dropbox
Dropbox is a user-friendly, easy tool which requires little to no skill and they offer a free version with a good amount of storage available. There are other file sharing tools available however at a cost. Dropbox free version I have used for years and it serves every purpose I need.
Read full review
Google
For its compatibility, easiness, quick responses, user interface, storage capacity, files management and file listings. These are some of the reasons for giving higher ratings and Google Drive has become an integral part of my professional life. We use this software on daily basis and most of the time saving lot of time.
Read full review
Usability
Dropbox
Dropbox is dead simple to us since right out of the box, it creates a folder on your PC and anything added to it gets synced to the cloud and any other device signed into that account. You can then dive deeper into permissions, version history, etc. Overall though, the minimalist approach is welcome since not everyone we work with is highly technical and that itself saves us time and money. Many of our colleagues already use Dropbox for their personal cloud so no training is required when using it at work other than going over our own company guidelines and best practices.
Read full review
Google
It's easy enough to use for computer users of all ages and skill levels. I am an advanced user, and I think the hardest part might be showing someone how to download and set up the app on their device if they weren't too familiar with computers, but overall it is very easy to understand.
Read full review
Performance
Dropbox
Dropbox is really useful, you can access any file from anywhere and you can upload and even edit files online, but, sometimes it can be slow. Downloading, uploading, and syncing is a bit slow, it can take several minutes. Furthermore, the search engine for large amounts of data can be slow too and it is not powerful.
Read full review
Google
The documents load fairly quickly and also update in real time, especially given the fact that multiple people can be using it at once. The "Offline" feature works great to allow the user to make edits and access the document without access to the internet, and then sync changes later once they're back.
Read full review
Support Rating
Dropbox
It has not been necessary to go to customer support lately, since everything works perfectly. However, I must add that at the beginning when I started using Dropbox, and I had any doubts about how it worked, customer support was always attentive and found the best solutions effectively.
Read full review
Google
It takes a few days for customer support to get back to you. Although, I have not had to use support too often. Once you get an email back, they are very thorough and work hard to fix the problem quickly. It is a really great resource and a great way to get the help you need if you're stuck. A phone call also works quickly but you have to call during specific times.
Read full review
In-Person Training
Dropbox
No answers on this topic
Google
The effective google workspace using training that my organization received and was conducted by me (as a team lead of the ICT team) was mind-blowing and as a result, our staff is performing well in terms of using the application for their daily jobs than before. Now, in my institution, all teachers and all the administrative personnel are very much interested in cloud storage facilities, in previous my institution was afraid of losing all important documents in the cloud storage. But, after having received the training they are now realized that if anyone has only one google account then he or she can use 15GB of cloud storage freely and they are now happy because now it is not necessary for anyone to carry the traditional pen drive.
Read full review
Implementation Rating
Dropbox
I needed to stay current in improving my daily operations. Dropbox
was suggested to me by a former colleague two-years ago and I've been using it just fine ever since.
Read full review
Google
It's an extremely easy software to implement, once you sign up for a google account you automatically have access to google drive with a set amount of storage space. The business or Google Suite accounts have more storage space than a regular free account, but setting up and accessing google drive is very easy in both cases
Read full review
Alternatives Considered
Dropbox
Compared to Google Cloud Storage, the Dropbox app has proven to be more stable and dependable. In the meantime, Google has improved and is a great alternative. But now that we've decided to stick with Dropbox, we'll keep using it. In terms of ease of use, Dropbox appears to be the better option. It has all of the features that we require and more. It's easier to use for simple tasks, making it more convenient.
Read full review
Google
In short, Google Drive is better for independent users who store a normal amount of stuff. OneDrive makes more sense for businesses and teams that are doing heavy-duty storage or large-scale syncing. Realistically, though, most users will fall somewhere in between the two, where either platform would meet their needs.
Read full review
Scalability
Dropbox
I can add and add a tin files large files and Dropbox is still working great!
Read full review
Google
No answers on this topic
Return on Investment
Dropbox
  • Dropbox has a very generous free option. Once surpassed, the cost is relatively inexpensive, which makes it a low cost option for file sharing.
  • It allows us to easily share files with clients without needing to pay for other services that are email based.
  • It's wide usage and wide acceptance in the business world makes it easy to work with other individuals and companies, speeding up collaboration.
Read full review
Google
  • It has given our operation remote capabilities
  • Easier to access and understand client's need through collaborative enviroment
  • availability to digital resources fast and easy
  • saved our operation hundreds of dollars in physical storage (both investment and maintenance)
  • our operation became easier for new staff to get onboard: small learning curve to use it
Read full review
ScreenShots

Google Drive Screenshots

Screenshot of Google Drive PriorityScreenshot of Comment on Microsoft Files in Google DriveScreenshot of Shared drives