Dropbox vs. Google Drive

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dropbox
Score 8.5 out of 10
N/A
Dropbox is a cloud storage solution, equipped with features that help users to save time, improve productivity, and collaborate with others. Users can edit PDFs, share videos, sign documents, and collaborate with stakeholders without leaving Dropbox.
$9.99
per month
Google Drive
Score 8.5 out of 10
N/A
Google Drive is a cloud file storage, synchronization, and collaboration platform and service, that features Google Docs, Sheets, and Slides for document editing and presentation.
$6
per month
Pricing
DropboxGoogle Drive
Editions & Modules
Plus
$9.99
per month
Essentials
$18
per month
Business
$20
per month per user
Business Plus
$26
per month per user
Basic
Free
Basic
$6.00
per month
Business
$12.00
per month
Enterprise
Contact Vendor for Quote
per month
Offerings
Pricing Offerings
DropboxGoogle Drive
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDiscounts are available for students, educators, and non profit organizations.
More Pricing Information
Community Pulse
DropboxGoogle Drive
Considered Both Products
Dropbox
Chose Dropbox
I've never paid for Google Drive, but I can tell you it's so much easier to collaborate with others and share files. That is one of the main things that i feel like has been helpful to be and is something that I would recommend others in the content creating industry use as it …
Chose Dropbox
Google Drive is slow and times out, but it does have HIPAA for small-scale use.
Chose Dropbox
For me, Dropbox is so much easier to use than Google Drive. I have both because I have a client who relies on me using Google, but each time I upload something, it gets lost in translation, and the document does not appear the same in Google. Frustrating. Love Dropbox!
Chose Dropbox
Dropbox is way more reliable in syncing files to my computer than Google Drive. It's not even comparable. I tried switching to Google Drive to store my work files due to the large amount of free space offered by my organization; however, I had to switch back to Dropbox because …
Chose Dropbox
Dropbox offers fast, reliable syncing across devices, whereas Google Drive is reliable but not as fast with large files. Dropbox offers 2GB free storage whereas Google Drive offers 15GB free storage.

Dropbox allows the sharing of all types of documents whereas OneDrive only …
Chose Dropbox
I use Google Drive for personal projects (although frankly, I have a personal account on Dropbox too). I don't think I'd ever use Google Drive for a professional project.
Chose Dropbox
I prefer the layout and visual aspect of Dropbox as it mirrors my files on my computer. I feel that I am more organized, and it's easier to find my files in Dropbox than it was with Google Drive.
Chose Dropbox
Dropbox is somehow easier to use, it is lighter and faster. Also the UX is more understandable and clear to me. I used Google Drive because it was a standard with one of my clients... But I really didn't like it. I truly hope, I will not be forced to use it again.
Chose Dropbox
I’ve used Google Drive since I was young with school, yet I personally had used Dropbox because it was better overall. I use Google Workspace for work with our company suite, but do not care for the file system nearly as much as I do with Dropbox. Google offers more features …
Chose Dropbox
I don't use Dropbox for forms at all; not sure how I would do so. But Google Forms has its own real shortcomings, so I would be happy to try out a Dropbox alternative! The most useful improvements for me would be in facilitating cloning prior forms (e.g. for iterative, but …
Chose Dropbox
Dropbox is more expensive; but is easier to use and more intuitive for our staff
Chose Dropbox
Dropbox is quite universally used so I selected it based on the recommendations of others. It is also important to me that in integrates with my computer browser.
Chose Dropbox
I already answered this on the last question. Sorry.
Chose Dropbox
Dropbox is more user friendly for file storage when you want to open and make notes on pdf etc.
Chose Dropbox
I think Dropbox is better and also better priced. They are quite different to what Dropbox is used for but I do use we transfer once in a while when people don't have access or an account with Dropbox
Chose Dropbox
The above products have good features but have some functionality missing in each of them. In comparison, Dropbox has all of them included in it which is very helpful.
Chose Dropbox
I like to use OneDrive for photos/log-term storage. It gives me more storage space but seems to take longer to sync than Dropbox. That's why I use Dropbox for file sharing, current work, and photos that I'm using at this moment. I had Dropbox first because I had the free …
Chose Dropbox
It is [...] easy to navigate. You don't have a learning curve with Drive. I selected Dropbox because I did not select Dropbox. It is my organization's native cloud storage so I had to deal with it. I am not mad, also not disappointed, but also not happy.
Chose Dropbox
Documents editing online with integration with MS products is a plus compared to other products.
Easy synchronization of files and documents from local computer/mobile device to Dropbox. Security with multi factor authentication is an added advantage. Easy to authenticate with …
Chose Dropbox
At the time, a few suppliers used Dropbox, which made it easy to collaborate and share files. The costs were also comparable. I wasn't a fan of OneDrive, and Google was expensive, including Google Docs, which I didn't need. Dropbox is simple and gives me what I want - storage.
Chose Dropbox
It works equally well, and it's just a matter of price point that separates them. The pricing is better than Google's, and the file folders are easy to navigate. A good tool to work with. Highly recommended without any failures. It's very reliable and works seamlessly. Never …
Google Drive
Chose Google Drive
Google Drive and Dropbox have very similar functionality. I liked Google Drive better because it was easier to integrate with my existing Gmail and other Google apps. It also automatically coexists on any Android phone or tablet and can automatically backup your pictures. It …
Chose Google Drive
From Google Drive, we like the simplicity of having a single vendor, and the integration with the rest of Google Apps. From Dropbox, we like the smooth desktop integration and the cheap storage plans.
Chose Google Drive
They can all do the basics equally well, storing and sharing documents. Google Drive is the best from an ease of use perspective. SharePoint is a little better in terms of user management. Dropbox has the best name recognition, but not all the features you will need. If you …
Chose Google Drive
I had similar problems with Dropbox, that's why I switched to Google Drive. But when I think about my recent experience, I see that the Dropbox experience was not so bad. They were at least able to revert the changes and their app, although has problems, was not as ridiculous …
Chose Google Drive
We found in comparing Dropbox with Google Drive it was lacking in ease of use, price to expand was not as attractive. We found sharing files with our clients was more difficult than with Google Drive. Our clients, when they had to shift into using it found it seamless. We did …
Chose Google Drive
Feature-wise, Google Drive is at the bottom of its peers. However, due to its Google Mail user base, Google Drive has wide acceptance and penetration. Its ease-of-use feature is probably somewhere in the middle, lower than Dropbox but higher than OneDrive. It is free but so are …
Chose Google Drive
I have used both Dropbox and Google Drive. In my experience, Google Drive is much more flexible and the seamless integration with our other Google products and even non-Google products makes our processes much easier to set up and much more efficient at the end of the day. It …
Chose Google Drive
Dropbox is better, and we also use that, but it costs money. Google Drive makes it easier to save files among JUST my sales team, so we adopted it as it was easier to share an Excel file and each edit it together by doing so. Google Drive was free to use as well.
Chose Google Drive
Dropbox is way too expensive for what it is and I have had sync issues with it before. OneDrive is pushed too hard by Microsoft and I don't like feeling like I'm "forced" to use a product and I've also had sync issues. SugarSync I used sometime back and I just didn't like the …
Chose Google Drive
Google Drive is more accessible and doesn't require additional implementation, downloading, and synchronization. You need a Google account. It makes it the first-choice instrument when working with non-technically savvy team members or clients. There are no complicated …
Chose Google Drive
Since my official accounts are on Gmail and it has a paid service, So accessing Google Drive is easier. The cost is also less compared to other services.
Chose Google Drive
Google Drive is more feature rich, it has stronger search capabilities and it's simple and intuitive to use.
Chose Google Drive
The most indeed reason is the security provided by Google. Every other company can provide lots of cloud space but my sensitive data is the key so, secure system is my first priority.

As I am tech person i feel its very easy to use and lot of features that make it better than …
Chose Google Drive
Google Drive works with a Google account. So I don't need to use multiple account credentials. And it is easy to remember one account. And one more thing which motivated me to go for Google Drive is its speed for performing multiple tasks.
Chose Google Drive
In short, Google Drive is better for independent users who store a normal amount of stuff. OneDrive makes more sense for businesses and teams that are doing heavy-duty storage or large-scale syncing. Realistically, though, most users will fall somewhere in between the two, …
Chose Google Drive
The free plan takes Google Drive at the top of the stack, paying nothing you can store data up to 15GB. This could be really important for a startup that has to consider how to manage the initial budget. I selected Google Drive because I had already a Google account, before …
Chose Google Drive
Can't compare, it's faster. It owns several Google platforms. Organization, search, and collaborative work 100%
Chose Google Drive
Google Drive is very useful especially when you are using the entire Google workspace. If you are using Google Docs, Slides, and Gmail, then Google Drive integrates well with those apps. For those working primarily in a Microsoft environment using Microsoft Office and Outlook, …
Chose Google Drive
The best part of Google Drive is that it provides 15 GB of space, free of charge. Moreover, since Google Drive works seamlessly with every other device smartphone, switching from one device to another is very easy and convenient which is a big plus point. Moreover, Google …
Chose Google Drive
I find google drive user friendly as compared to any other app, it's easy to use and all you have to do is save the file you need for future use. I dont have to figure out where I have saved which type of file because I can create folders too.
Chose Google Drive
Google drive is easier to use and integrates well with different applications. It is also less expensive.
Chose Google Drive
For the free version, the storage capacity being offered is by far the greatest as compared to any other collaboration software. However, if your company has the capacity to pay for the software then there are more features being offered by the paid versions of other software …
Chose Google Drive
Google's own data and a word processor is the main factor in choosing Drive. Another thing I like about Google over Microsoft is the shareable link, which is more interpretable and helps me avoid sharing the wrong link.
Chose Google Drive
Both OneDrive and Google Drive give a similar cloud administration identified with capacity and record sharing. The two organizations' answers let you access your documents and envelopes from any place. Thus, our distributed storage examination depends on a few variables which …
TrustRadius Insights
DropboxGoogle Drive
Highlights

TrustRadius
Research Team Insight
Published

Features
DropboxGoogle Drive
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Dropbox
7.9
1316 Ratings
5% below category average
Google Drive
8.1
219 Ratings
3% below category average
Versioning7.91091 Ratings8.3193 Ratings
Video files7.61073 Ratings7.3188 Ratings
Audio files7.9971 Ratings7.9182 Ratings
Document collaboration7.21145 Ratings8.8216 Ratings
Access control8.21215 Ratings7.7214 Ratings
File search8.01261 Ratings7.4218 Ratings
Device sync8.31213 Ratings8.9204 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
Dropbox
8.1
1246 Ratings
6% below category average
Google Drive
8.3
213 Ratings
4% below category average
User and role management8.11111 Ratings8.7200 Ratings
File organization8.21227 Ratings7.6211 Ratings
Device management8.01092 Ratings8.799 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
Dropbox
8.1
1236 Ratings
6% below category average
Google Drive
8.7
212 Ratings
1% above category average
Performance8.11225 Ratings8.9210 Ratings
Reliability8.51232 Ratings8.8212 Ratings
Storage Reports7.6937 Ratings8.587 Ratings
Best Alternatives
DropboxGoogle Drive
Small Businesses
SugarSync
SugarSync
Score 4.4 out of 10
SugarSync
SugarSync
Score 4.4 out of 10
Medium-sized Companies
Druva Security Cloud
Druva Security Cloud
Score 9.5 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.5 out of 10
Enterprises
Druva Security Cloud
Druva Security Cloud
Score 9.5 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DropboxGoogle Drive
Likelihood to Recommend
8.4
(1341 ratings)
8.5
(222 ratings)
Likelihood to Renew
8.0
(41 ratings)
10.0
(6 ratings)
Usability
8.1
(496 ratings)
8.5
(52 ratings)
Availability
6.9
(3 ratings)
10.0
(1 ratings)
Performance
6.1
(8 ratings)
9.0
(7 ratings)
Support Rating
6.7
(38 ratings)
1.5
(49 ratings)
In-Person Training
-
(0 ratings)
9.0
(1 ratings)
Online Training
8.2
(2 ratings)
-
(0 ratings)
Implementation Rating
7.6
(4 ratings)
8.0
(3 ratings)
Configurability
6.4
(1 ratings)
6.0
(1 ratings)
Ease of integration
-
(0 ratings)
5.0
(1 ratings)
Product Scalability
6.7
(4 ratings)
10.0
(1 ratings)
User Testimonials
DropboxGoogle Drive
Likelihood to Recommend
Dropbox
It has been great for my real estate business as I have many files and need to keep them for a minimum of 5 years. I use it for business and personal files to stay organized. I don't care to use it for photo storage as I feel that it takes up too much space, and I prefer to keep them separate.
Read full review
Google
It is possible to share files and folders with up to 200 email addresses, as well as with persons outside the company.Use the drop-down arrow to select who may see, comment on, or change the file or folder before sending out an invitation.I am very much impressed with this feature
Read full review
Pros
Dropbox
  • I can share projects I need feedback on.
  • I can make projects available to editors so that they can do their work.
  • Dropbox is a place where I can store files that I can access from anywhere, even if I don't have my laptop with me at the time.
  • I have an old friend who is an acting professor in Tokyo. He loves the dialogue that I write in my novels. He converts chapters into scenework for his acting students. They get very excited when there's new material!
Read full review
Google
  • Any user with access can store a file using different platforms like Android, IOS, Windows, or Ubuntu (Desktop version)
  • You can share files with any number of different users with different access rights or you can even keep it public by providing the access link and assign different rights for public access
  • You can open Excel/Word files using google software Sheets/Docs in the browser environment without having to install software like Microsoft Office etc on your Windows OS
Read full review
Cons
Dropbox
  • I’d like to be able to hover over an image/document and have it expand/enlarge without actually opening it
  • I’d love to see a carousel that lets me thumb through more quickly
  • I’m almost always in thumbnail view. I’d like to see them re-organize automatically when something is moved or deleted instead of leaving an empty space.
  • AI options for photo editing.
  • Easier pdf markups
Read full review
Google
  • Having a little bit more control and clarity over what is shared and how it is shared would be a useful improvement.
  • Could be more robust and flexible as far as assigning restrictions.
  • Google Sheets could be enhanced because Excel really is not there yet as a product with equal capabilities as there are still quite a few limitations to the functionality.
Read full review
Likelihood to Renew
Dropbox
Dropbox is a user-friendly, easy tool which requires little to no skill and they offer a free version with a good amount of storage available. There are other file sharing tools available however at a cost. Dropbox free version I have used for years and it serves every purpose I need.
Read full review
Google
It's perfect for me. It keeps things saved and is easy to remove items if needed. Also, I very much enjoy the formatting options. Along with the integrations it has for SSO. Overall, this is the most user friendly system I have ever come across.
Read full review
Usability
Dropbox
It works extremely well, and we have never had any issues with connecting or sharing files. It's very easy to use, and any team member can share, add, and delete files to a virtual drive. This is extremely helpful, and it's an amazing tool to use, ensuring everyone can connect and work together effectively.
Read full review
Google
It's easy enough to use for computer users of all ages and skill levels. I am an advanced user, and I think the hardest part might be showing someone how to download and set up the app on their device if they weren't too familiar with computers, but overall it is very easy to understand.
Read full review
Reliability and Availability
Dropbox
No answers on this topic
Google
Always available
Read full review
Performance
Dropbox
Dropbox is really useful, you can access any file from anywhere and you can upload and even edit files online, but, sometimes it can be slow. Downloading, uploading, and syncing is a bit slow, it can take several minutes. Furthermore, the search engine for large amounts of data can be slow too and it is not powerful.
Read full review
Google
The documents load fairly quickly and also update in real time, especially given the fact that multiple people can be using it at once. The "Offline" feature works great to allow the user to make edits and access the document without access to the internet, and then sync changes later once they're back.
Read full review
Support Rating
Dropbox
They immediately responded like in an example that I gave where one of our staff members accidentally deleted the whole Special Hope Network Dropbox, we immediately contacted Dropbox they walked us through the steps of how to retrieve the information and luckily enough we were able to retrieve the entire Dropbox and we have had back and forth with Dropbox on what to do when an employee leaves how to remove them how to add another employee.
Read full review
Google
It takes a few days for customer support to get back to you. Although, I have not had to use support too often. Once you get an email back, they are very thorough and work hard to fix the problem quickly. It is a really great resource and a great way to get the help you need if you're stuck. A phone call also works quickly but you have to call during specific times.
Read full review
In-Person Training
Dropbox
No answers on this topic
Google
The effective google workspace using training that my organization received and was conducted by me (as a team lead of the ICT team) was mind-blowing and as a result, our staff is performing well in terms of using the application for their daily jobs than before. Now, in my institution, all teachers and all the administrative personnel are very much interested in cloud storage facilities, in previous my institution was afraid of losing all important documents in the cloud storage. But, after having received the training they are now realized that if anyone has only one google account then he or she can use 15GB of cloud storage freely and they are now happy because now it is not necessary for anyone to carry the traditional pen drive.
Read full review
Online Training
Dropbox
I did not personally take any training for Dropbox so I am self taught but I know when our Vice President selected Dropbox, he personally did do some training modules on it and I'm assuming it was very easy and simple to understand since he now acts like he is a pro at it!
Read full review
Google
No answers on this topic
Implementation Rating
Dropbox
I needed to stay current in improving my daily operations. Dropbox
was suggested to me by a former colleague two-years ago and I've been using it just fine ever since.
Read full review
Google
It's an extremely easy software to implement, once you sign up for a google account you automatically have access to google drive with a set amount of storage space. The business or Google Suite accounts have more storage space than a regular free account, but setting up and accessing google drive is very easy in both cases
Read full review
Alternatives Considered
Dropbox
For me, Dropbox is so much easier to use than Google Drive. I have both because I have a client who relies on me using Google, but each time I upload something, it gets lost in translation, and the document does not appear the same in Google. Frustrating. Love Dropbox!
Read full review
Google
In short, Google Drive is better for independent users who store a normal amount of stuff. OneDrive makes more sense for businesses and teams that are doing heavy-duty storage or large-scale syncing. Realistically, though, most users will fall somewhere in between the two, where either platform would meet their needs.
Read full review
Scalability
Dropbox
bc i think box.com is better and more affordable
Read full review
Google
I have always been able to access
Read full review
Return on Investment
Dropbox
  • When it works (usually if a client already has Dropbox, so they don't get the solicitation to sign up), it works flawlessly.
  • I've had multiple clients not see the "continue with download only" at the bottom and email me to resend the media another way because they don't have a Dropbox account.
Read full review
Google
  • It has given our operation remote capabilities
  • Easier to access and understand client's need through collaborative enviroment
  • availability to digital resources fast and easy
  • saved our operation hundreds of dollars in physical storage (both investment and maintenance)
  • our operation became easier for new staff to get onboard: small learning curve to use it
Read full review
ScreenShots

Dropbox Screenshots

Screenshot of the action bar, that sits across the browser page can be used to record the screen, edit PDFs, upload files, create folders, get signatures, or send and track documents.Screenshot of Dropbox Replay, that lets collaborators leave frame-accurate feedback and markups directly on project files.Screenshot of Dropbox Capture, which can be used to take screen recordings, screenshots, and GIFs with one click and share them with a link.Screenshot of the interface where Dropbox lets users upload, edit, send, and sign PDFs in one place.

Google Drive Screenshots

Screenshot of Google Drive PriorityScreenshot of Comment on Microsoft Files in Google DriveScreenshot of Shared drives