TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Gavagai

    Score10 out of 10
    Enterprise companies (1,001+ employees)
    Gavagai Explorer is a text analysis tool for companies that want to keep track of what their customers think – regardless of which language they speak. Explorer analyzes texts in 47 languages. The texts get automatically analyzed and the results are presented in interactive and share-able Dashboards. Gavagai understands meaning The majority of the text data it analyzes comes from sources such as surveys, reviews, emails, chat conversations, and social…

    $3,000

    Time used to Set Up

    Google Cloud AI

    Score8.7 out of 10
    N/AGoogle Cloud AI provides modern machine learning services, with pre-trained models and a service to generate tailored models.N/A
    Pricing
    GavagaiGoogle Cloud AI
    Editions & Modules
    Small - 3 project slots -1200 credits
    € 120 per month - More or extra credits can be purchased
    Number of Texts Analyzing, number of seats, number of projects
    Medium - 10 project slots - 1200 credits
    € 400 per month - More or extra credits can be purchased
    Number of Texts Analyzing, number of seats, number of projects
    Large - 50 project slots - 1200 credits
    € 2,000 per month - More or extra credits can be purchased
    Number of Texts Analyzing, number of seats, number of projects
    The Entire Web Application
    $3000.00
    Time used to Set Up
    Enterprise
    quote: https://www.gavagai.io/request-quote/
    Number of Texts Analyzing, number of seats, number of projects
    No answers on this topic
    Offerings
    Pricing Offerings
    GavagaiGoogle Cloud AI
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsBuy extra credits at any time Bought credits never expire
    More Pricing Information
    Best Alternatives
    GavagaiGoogle Cloud AI
    Small Businesses
    TensorFlow
    Score7.6 out of 10
    TensorFlow
    Score7.6 out of 10
    Medium-sized Companies
    Google Cloud AI
    Score8.7 out of 10
    TensorFlow
    Score7.6 out of 10
    Enterprises
    Google Cloud AI
    Score8.7 out of 10
    TensorFlow
    Score7.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GavagaiGoogle Cloud AI
    Likelihood to Recommend
    10.0
    (1 ratings)
    8.0
    (7 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    8.0
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    7.3
    (3 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    GavagaiGoogle Cloud AI
    Likelihood to Recommend
    Gavagai AB
    Gavagai is well suited for a B2C business that receives a lot of customer feedback in a form of open-ended text. It makes life easier for the customer experience team to efficiently identify the strengths and areas of improvement for the business. It saves a lot of time and also the hassle of analysing text data manually. It is not just a word cloud tool that shows you the words with the most number of mentions. Gavagai directs you towards actionability.
    Incentivized
    Read full review
    Google
    Google Cloud AI is a wonderful product for companies that are looking to offset AI and ML processing power to cloud APIs, and specific Machine Learning use cases to APIs as well. For companies that are looking for very specific, customized ML capabilities that require lots of fine-tuning, it may be better to do this sort of processing through open-source libraries locally, to offset the costs that your company might incur through this API usage.
    Incentivized
    Read full review
    Pros
    Gavagai AB
    • Simplifies text data.
    • Lets you customise your dashboard.
    • Sentiment analysis
    • Supports 47+ languages
    Incentivized
    Read full review
    Google
    • good conversion from the voice to the text
    • speed in the conversion from voice to text
    • time-saving in the conversion activity
    • analysis of the results of the conversion in real time
    Incentivized
    Read full review
    Cons
    Gavagai AB
    • Auto generated filters based on the data uploaded.
    • Adding more Indian regional languages.
    • Competitive pricing
    Incentivized
    Read full review
    Google
    • Some of the build in/supported AI modules that can be deployed, for example Tensorflow, do not have up-to-date documentation so what is actually implemented in the latest rev is not what is mentioned in the documentation, resulting in a lot of debugging time.
    • Customization of existing modules and libraries is harder and it does need time and experience to learn.
    • Google Cloud AI can do a better job in providing better support for Python and other coding languages.
    Incentivized
    Read full review
    Likelihood to Renew
    Gavagai AB
    No answers on this topic
    Google
    We are extremely satisfied with the impact that this tool has made on our organization since we have practically moved from crawling to walking in the process of generating information for our main task to investigate in the field through interviews. With the audio to text translation tool there is a difference from heaven to earth in the time of feeding our internal data.
    Incentivized
    Read full review
    Usability
    Gavagai AB
    No answers on this topic
    Google
    I give 8 because although it´s a tool I really enjoy working with, I think Google Cloud AI's impact is just starting, therefore I can visualize a lot/space of improvements in this tool. As an example the application of AI in international environments with different languages is a good example of that space/room to improve.
    Read full review
    Support Rating
    Gavagai AB
    No answers on this topic
    Google
    Every rep has been nice and helpful whenever I call for help. One of the systems froze and wouldn't start back up and with the help of our assigned rep we got everything back up in a timely manner. This helped us not lose customers and money.
    Incentivized
    Read full review
    Implementation Rating
    Gavagai AB
    No answers on this topic
    Google
    In fact, you only need the basic tech knowledge to do a Google search. You need to know if your organization requires it or not,. our organization required it. And that is why we acquired it and solved a need that we had been suffering from. This is part of the modernization of an organization and part of its growth as a company.
    Incentivized
    Read full review
    Alternatives Considered
    Gavagai AB
    I didn't evaluate many options while choosing Gavagai, I had explored a few local vendors whose capabilities were either incomplete or were not up to the mark. Their customer support was also quite poor. Also, the tool was debugged enough which led to frequent crashing. Alchmer although is not a direct competitor to Gavagai, since it's more of a customer feedback tool with additional capabilities of text analytics. I found Alchemer to be extremely expensive. Zonka on the other hand was quite welcoming to feedback from me and promised to develop additional capabilities for my specific requirements although the plan didn't go through due to internal reasons.
    Incentivized
    Read full review
    Google
    These are basic tools although useful, you can't simply ignore them or say they are not good. These tools also have their own values. But, Yes, Google is an advanced one, A king in the field of offering a wide range of tools, quality, speed, easy to use, automation, prebuild, and cost-effective make them a leader and differentiate them from others.
    Incentivized
    Read full review
    Return on Investment
    Gavagai AB
    • Helps save man hours.
    • Reduces the effort required to analyse big data.
    • Helps to act upon areas of improvement faster.
    • Indicates the strengths or things that are particularly liked by your customers.
    Incentivized
    Read full review
    Google
    • Artificial intelligence and automation seems 'free' and draws the organization in, without seeming to spend a lot of funds. A positive impact, but who is actually tracking the cost?
    • We want our employees to use it, but many resist technology or are scared of it, so we need a way to make them feel more comfortable with the AI.
    • The ROI seems positive since we are full in with Google, and the tools come along with the functionality.
    Incentivized
    Read full review
    ScreenShots

    Gavagai Screenshots

    Screenshot of Using the Gavagai Explorer produces Topics from the text data. The Topics give you a granular understanding of the text data through understanding the Prevalence, Sentiment, and Associations.Screenshot of The language technology the Gavagai Explorer is built on.Screenshot of Customer Experience unstructured Text data analytics