Google Analytics vs. LogicMonitor

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Google Analytics
Score 8.2 out of 10
N/A
Google Analytics is perhaps the best-known web analytics product and, as a free product, it has massive adoption. Although it lacks some enterprise-level features compared to its competitors in the space, the launch of the paid Google Analytics Premium edition seems likely to close the gap.
$0
per month
LogicMonitor
Score 9.1 out of 10
Mid-Size Companies (51-1,000 employees)
LogicMonitor’s SaaS-based platform, LM Envision, enables observability across on-prem and multi-cloud environments. It provides IT and business teams operational visibility and predictability across their technologies and applications.N/A
Pricing
Google AnalyticsLogicMonitor
Editions & Modules
Google Analytics 360
150,000
per year
Google Analytics
Free
Enterprise
Contact sales team
Website Monitoring
Contact sales team
Offerings
Pricing Offerings
Google AnalyticsLogicMonitor
Free Trial
NoYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsOur platform is broken down into Pro and Enterprise Pricing. Pro includes monitoring for all of your cloud, hybrid, and on-premises infrastructure. Our Enterprise package includes all of this, plus our AIOps and Machine Learning functionality that provides dynamic thresholds, root cause analysis, anomaly detection and more! LogicMonitor only charges by the device. What is considered a device? A device is anything with an IP address that you want to monitor, including a physical device or a cloud resource. This means multiple data sources under the same IP address can be monitored for the same price. Unlike some monitoring platforms. we don’t charge per node, interface, or metric.
More Pricing Information
Community Pulse
Google AnalyticsLogicMonitor
Features
Google AnalyticsLogicMonitor
Web Analytics
Comparison of Web Analytics features of Product A and Product B
Google Analytics
8.4
11 Ratings
4% above category average
LogicMonitor
-
Ratings
Lead Conversion Tracking8.110 Ratings00 Ratings
Bounce Rate Measurement8.410 Ratings00 Ratings
Device and Browser Reporting9.211 Ratings00 Ratings
Pageview Tracking9.011 Ratings00 Ratings
Event Tracking8.311 Ratings00 Ratings
Reporting in real-time7.910 Ratings00 Ratings
Referral Source Tracking8.510 Ratings00 Ratings
Customizable Dashboards7.910 Ratings00 Ratings
IT Infrastructure Monitoring
Comparison of IT Infrastructure Monitoring features of Product A and Product B
Google Analytics
-
Ratings
LogicMonitor
8.8
1 Ratings
1% above category average
Network visibility00 Ratings9.01 Ratings
Multi-system monitoring00 Ratings10.01 Ratings
Performance analysis and forecasting00 Ratings8.01 Ratings
Dashboards and visualization00 Ratings8.01 Ratings
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Google AnalyticsLogicMonitor
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Optimal
Optimal
Score 9.1 out of 10
Logz.io
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Score 8.5 out of 10
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Optimal
Optimal
Score 9.1 out of 10
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User Ratings
Google AnalyticsLogicMonitor
Likelihood to Recommend
8.5
(192 ratings)
9.4
(179 ratings)
Likelihood to Renew
9.0
(51 ratings)
6.7
(8 ratings)
Usability
7.4
(19 ratings)
8.3
(29 ratings)
Availability
10.0
(4 ratings)
9.1
(1 ratings)
Performance
10.0
(2 ratings)
9.1
(1 ratings)
Support Rating
7.0
(42 ratings)
9.3
(109 ratings)
In-Person Training
-
(0 ratings)
8.2
(1 ratings)
Online Training
10.0
(2 ratings)
7.3
(1 ratings)
Implementation Rating
9.0
(7 ratings)
9.6
(24 ratings)
Configurability
6.0
(2 ratings)
9.1
(1 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
7.4
(5 ratings)
Ease of integration
10.0
(1 ratings)
7.3
(1 ratings)
Product Scalability
10.0
(2 ratings)
9.1
(1 ratings)
Professional Services
-
(0 ratings)
7.6
(4 ratings)
Vendor post-sale
10.0
(1 ratings)
9.1
(1 ratings)
Vendor pre-sale
9.0
(1 ratings)
9.1
(1 ratings)
User Testimonials
Google AnalyticsLogicMonitor
Likelihood to Recommend
Google
Google Analytics is particularly well suited for tracking and analyzing customer behavior on a grocery e-commerce platform. It provides a wealth of information about customer behavior, including what products are most popular, what pages are visited the most, and where customers are coming from. This information can help the platform optimize its website for better customer engagement and conversion rates. However, Google Analytics may not be the best tool for more advanced, granular analysis of customer behavior, such as tracking individual customer journeys or understanding customer motivations. In these cases, it may be more appropriate to use additional tools or solutions that provide deeper insights into customer behavior.
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LogicMonitor
The example I will give will explain my rating for it. One employee left our company due to a personal issue, and at that time, our team was working on a highly secure project. He wanted to take revenge on our company, so he began hacking our systems from the outside. Since it appears that someone without authorization is attempting to access our systems, LogicMonitor simultaneously alerted our team to the problem. We stopped that threat with LogicMonitor.
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Pros
Google
  • Multiple reports to see website use and behavior
  • Allows you to customize reports with days, weeks, months, and years
  • You can build out a dashboard to easily view stats from multiple websites in one place
  • You can share analytics reports via the dashboard, automatically emailed PDFs or in other formats
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LogicMonitor
  • It shows us system issues right away so we can fix them fast.
  • It finds new devices on its own, so we do not miss anything.
  • It alerts us only when something really unusual happens.
  • Its dashboards make it easy for everyone to see system health.
  • It helps us see trends so we are ready for busy times.
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Cons
Google
  • Data sampling is somewhat inaccurate on the free tier - this is addressed in premium but is expensive.
  • Some of the UI is very similar in naming when presenting different data, some in-situ information might be useful.
  • Gotchas around filtering and data validation.
  • Implementation can be tricky, it can take a lot of time and expertise to get a full, accurate picture of your metrics.
Read full review
LogicMonitor
  • Segmentation at an instance level not just the resource when clients are sharing the same device but shouldn't see each other's relevant data
  • ARM CPU support for collectors to allow for a lighter weight appliance deployment
  • WMI collection with a Linux collector so a windows collector would not be needed or a virtual appliance template that can be used to deploy collectors
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Likelihood to Renew
Google
We will continue to use Google Analytics for several reasons. It is free, which is a huge selling point. It houses all of our ecommerce stores' data, and though it can't account for refunds or fraud orders, gives us and our clients directional, real time information on individual and group store performance.
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LogicMonitor
This product has met virtually all of our needs. It was easy to implement and has been simple to support. Customization has been intuitive with many options available. They keep adding features and expanding available options. The future of LogicMonitor looks even better than it is today which is very promising. The management and support teams at LogicMonitor are always helpful
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Usability
Google
Google Analytics provides a wealth of data, down to minute levels. That is it's greatest detriment: find the right information when you need it can be a cumbersome task. You are able to create shortcuts, however, so it can mitigate some of this problem. Google is continually refining Analytics, so I do not doubt there will be improvements
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LogicMonitor
Set up is super easy. Just stand up a small Linux or Windows server to act as a collector. There are no agents to install on monitored devices and all you need is SNMP or WMI access. When creating dashboards, all you have to do is find the widget on the device you want to show up and choose the menu option to add it.
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Reliability and Availability
Google
We all know Google is at top when it comes to availability. We have never faced any such instances where I can suggest otherwise. All you need is a Google account, a device and internet connection to use this super powerful tool for reporting and visualising your site data, traffic, events, etc. that too in real time.
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LogicMonitor
No answers on this topic
Performance
Google
This has been a catalyst for improving our site's traffic handling capabilities. We were able to identify exit% from our sites through it and we used recommendations to handle and implement the same in our sites. We have been increasing the usage of Google Analytics in our sites and never had any performance related issues if we used Analytics
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LogicMonitor
No answers on this topic
Support Rating
Google
The Google reps respond very quickly. However, sometimes they can overly call you to set up an apportionment. I'm very proficient and sometimes when I talk to reps, they give beginner tutorials and insights that are a waste of time. I wish Google would understand my level of expertise and assign me to a rep (long-term) that doesn't have to walk me through the basics.
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LogicMonitor
The sales team support we received was top notch. They worked hand in hand to make sure the product met all expectations. So far we have not really had to work with support that much; we have worked with setup team after purchase to deploy product fully. No issues so far and we are four weeks in.
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In-Person Training
Google
No answers on this topic
LogicMonitor
Add good training
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Online Training
Google
love the product and training they provide for businesses of all sizes. The following list of links will help you get started with Google Analytics from setup to understanding what data is being presented by Google Analytics.
  1. How to Use Google Analytics for Beginners – Mahalo’s how-to guide for beginners.
  2. A beginner’s guide to Google Analytics – A free eBook walking you through Google Analytics from setup to understanding what data is being presented.
  3. Getting to Know Your Google Analytics Dashboard – The title says it all! This is a brief post with one goal: to introduce you to the Google Analytics dashboard.
  4. Google Analytics for Beginners: How to Make the Most of Your Traffic Reports– This guide doesn’t cover setup, but it does a great job of helping you to better understand the data being presented.
  5. Google Analytics Video Tutorial 1: Setup – A video presentation that walks you through Google Analytics setup.
  6. Google Analytics Video Tutorial 2: Essential Stats – A video presentation that introduces you to some of the most important data being presented in Google Analytics.
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LogicMonitor
The training is good but room to improve
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Implementation Rating
Google
I think my biggest take away from the Google Analytics implementation was that there needs to be a clear understanding of what you want to achieve and how you want to achieve it before you start. Originally the analytics were added to track visitors, but as we became more savvy with the product, we began adding more and more functionality, and defining guidelines as we went along. While not detrimental to our success, this lack of an overarching goal resulted in some minor setbacks in implementation and the collection of some messy data that is unusable.
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LogicMonitor
I did not truly dedicate myself to implementing LogicMonitor. However, I overheard the IT team members explain that "LogicMonitor is perfect for us as it has made most of the work automated, and implementation and training sessions were perfect for us." Thus, I can state that everything went smoothly with our implementation.
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Alternatives Considered
Google
I have not used Adobe Analytics as much, but I know they offer something called customer journey analytics, which we are evaluating now. I have used Semrush, and I find them much better than Google Analytics. I feel a fairly nontechnical person could learn Semrush in about a month. They also offer features like competitive analysis (on content, keywords, traffic, etc.), which is very useful. If you have to choose one among Semrush and Google Analytics, I would say go for Semrush.
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LogicMonitor
Basically, we did not have any idea about it and how to choose, but we asked one of our former bosses, as they were very experienced with it, so they helped us by clarifying a few things between New Relic and LogicMonitor, as they told us that if you are looking for an automated option, then there is no better option than LogicMonitor.
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Contract Terms and Pricing Model
Google
No answers on this topic
LogicMonitor
Pricing seems to be getting more and more aggressive, I worry that it's going to turn into ServiceNow or SAP and everything minor feature will be an extreme cost that prices out us and our customers
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Scalability
Google
Google Analytics is currently handling the reporting and tracking of near about 80 sites in our project. And I am not talking about the sites from different projects. They may have way more accounts than that. Never ever felt a performance issue from Google's end while generating or customising reports or tracking custom events or creating custom dimensions
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LogicMonitor
No answers on this topic
Professional Services
Google
No answers on this topic
LogicMonitor
Haven't really used it but our initial onboarding PS was disappointing. Felt like we were being told what we needed to cover as opposed to what we wanted to cover. In addition, we were pushed into using the PS in tight time frames and we were not ready to do so.
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Return on Investment
Google
  • It has helped us gain understanding of what is going on on our website.
  • It has helped us determine areas that need fixing (i.e. pages with extremely high bounce rates may need to be redone).
  • It has helped us understand our biggest avenues for bringing traffic to the website and business in general.
  • It has helped guide our website redesign.
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LogicMonitor
  • We Eliminated an on-prem monitoring tool which was in excess of 25 servers
  • A decrease in time to response from our Network Operations Center resulted in a more consistent client experience
  • Dynamic alert thresholds helped reduce alerting by about 10 to 15% as soon as we turned it on for volatile metrics like CPU and memory
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ScreenShots

LogicMonitor Screenshots

Screenshot of AIOps features for enterprises using technology or hybrid environments with cloud and container resources. LogicMonitor can be used to monitor and improve the performance of complex enterprise networks with dynamic thresholds, topology mapping, anomaly detection, and root cause analysis.Screenshot of LM Envision's comprehensive monitoring and observability capabilities across the IT infrastructure, that help to identify alerts for the most important systems while ensuring the user experience is uninterrupted across the globe.Screenshot of Monitoring that ensures servers and the applications running on top of them are highly available. Helps resolve issues and optimize resource consumption for the server infrastructure.Screenshot of LogicMonitor remote workforce monitoring, which ensures that employees are connected to the systems that keep them productive and provide proactive insight into dispersed systems and third-party outages.Screenshot of Unified cloud monitoring across a hybrid multi-cloud ecosystem.Screenshot of LM Logs delivering log analysis at enterprise scale.