Google Forms vs. SurveyMonkey

Google Forms

SurveyMonkey

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Google Forms	Score 8.4 out of 10	N/A	Google Forms is an app for creating forms and surveys, and is part of Google Apps for Work. The product focuses on ease of use; the interface is similar to a document editor, with drop down lists of options and drag and drop question re-ordering. Users can embed images and video into surveys. Users can also program the question flow with custom logic. Google sends users basic summaries of the survey results automatically, or users can export the raw survey results data and analyze it via…	N/A
SurveyMonkey	Score 8.3 out of 10	N/A	SurveyMonkey provides free, customizable surveys, and a suite of paid, back-end programs that include data analysis, sample selection, bias elimination, and data representation tools. SurveyMonkey also offers large-scale, enterprise options for companies interested in data analysis, brand management, and consumer focused marketing.	$99 per month

Pricing

Google Forms

SurveyMonkey

Editions & Modules

No answers on this topic

Team Advantage: $25
per month (billed annually) per user (starting at 3 users)
Team Premier: $75
per month (billed annually) per user (starting at 3 users)
Standard Monthly: $99
per month
Individual Plan - Advantage Annual: $468
per year
Individual Plan - Premier Annual: $1,428
per year

Offerings

Pricing Offerings
Google Forms	SurveyMonkey
Free Trial
No	No
Free/Freemium Version
No	Yes
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

—

More Pricing Information

Community Pulse
	Google Forms	SurveyMonkey
Considered Both Products	Google Forms Erin Leonard Operations & Project Manager Chose Google Forms If you have a long or very complicated form/survey to use, I would use SurveyMonkey. We have a paid SurveyMonkey account alongside Google Forms. However, from a user experience perspective, I prefer to use Google Forms any day! Survey monkey is clunky and slow. Whenever I use … Incentivized Helpful? Tomas Aguerrebehere Supplier Relations Manager LATAM Chose Google Forms Google Forms is free and easy to use. You only need a google account, which most people have. Using SurveyMonkey or any other survey software or app requires registration and a new interface. Google Forms makes it really easy and friendly to use. It probably has lots of … Incentivized Helpful? TC Tiffany Consalvo Practice Administrator Chose Google Forms Google Forms has been much easier to use for our team since we already use Google for other services. The integration between their products works well for what we needed. SurveyMonkey is what we used in the past. They were easy to set up and send out to our team, however, … Incentivized Helpful? WM Wesley McClure Director of Admissions Chose Google Forms Previously I have used SurveyMonkey, a paid survey program, for similar tasks that we can perform with Google Forms for free. For the level of use we had, Google Forms made more sense. Incentivized Helpful? Verified User Administrative Assistant Chose Google Forms SurveyMonkey has a lot more features to customize your form, but using Google Forms is just the easiest method because it's already connected to our Gmail accounts. Incentivized Helpful? Michael Chow Learning Experience Designer / Graphic Designer Chose Google Forms If I was basing the design element on a Google Forms vs their nearest competitor, SurveyMonkey, Hands down, SurveyMonkey has them beat. If I want something quick to load, I don't care about the design Google Forms is the way to go. The forms themselves aren't being sent outside … Incentivized Helpful? Verified User Employee Chose Google Forms Google Forms is like SurveyMonkey, but with a fraction of the features. It does feel like an underpowered SurveyMonkey, but it is much more affordable. The free version of Google Forms is fine for smaller internal surveys, but if you needed to do usability testing or utilize … Incentivized Helpful? Verified User Board Member Chose Google Forms Google Forms is much more simple and straightforward than Qualtrics or SurveyMonkey. Google Forms also integrates with Google Drive where data can be stored alongside other important and related documents and materials. Incentivized Helpful? BS Brett Schenker Email Deliverability Specialist Chose Google Forms SurveyMonkey is great but it costs money to get its full power while Google Forms can do a lot of the same but for free. When it comes to simply surveys/data intake, Google Forms is far easier to use and much cheaper. Incentivized Helpful? Verified User Professional Chose Google Forms Google Forms is easy to use and affordable. The biggest benefit, however, is that our organization already uses other Google products heavily. Because of this Google Forms was our top choice. Some smaller departments in our organization still use other solutions, such as SurveyM… Incentivized Helpful? Andrea Hester Director Of Operations Chose Google Forms Google Forms is more basic than Typeform in terms of design style options and flexibility, but it has an easier-to-use interface. It is slightly less robust in terms of logic and crowd-sourced responses than SurveyMonkey. In general, it's a good option for generating a quick, … Incentivized Helpful? Liz Duffié VP, People & Culture Chose Google Forms I use both SurveyMonkey and Google Forms. Google Forms are nice for quick and simple everyday information collecting. SurveyMonkey is used for a more robust detailed information collecting where I can dive into analytics/results in a more detailed manner. Incentivized Helpful? Maria Sergeeva UX and Content Designer Chose Google Forms SurveyMonkey works well for serious surveys, but it would be too difficult and expensive to use it for every small event. QuestionPro Live Polls is also good, but it is primarily used during specific events, such as Zoom webinars, to collect questions from participants. Google … Helpful? Verified User Administrator Chose Google Forms They are pretty similar, but Google Forms is better from a cost perspective. They are both simple to use and are great options for creating + sending out surveys. Incentivized Helpful? Shannon Allen Recruiter Chose Google Forms For strictly forms with data driven insights Google forms is the most efficient and hands down easiest choice to go with. It offers a ton of vast and robust features that helps with integrations and many more. Incentivized Helpful? Caroline Dobson Human Resources Generalist Chose Google Forms Google Forms is a much more basic tool for collecting feedback. It's better for small events or very basic responses. Survey Monkey is better for getting in-depth insights into data, including insights trends and a better presentation of the data in exportable graphs. But … Incentivized Helpful? AC Anomita Chandra Business Analyst Chose Google Forms I selected Google Forms because of its efficient and quick customer service. I had used other platforms earlier and had trouble connecting with their team for issues. Incentivized Helpful? Verified User Professional Chose Google Forms Google Forms is great because it is free and easy to use. Formative has great features because it is able to give live feedback of responses and it has multiple question types but it is also expensive to subscribe to. Google Forms is very powerful because, in addition to the … Incentivized Helpful? Verified User Employee Chose Google Forms Google Forms definitely isn't as robust as some of the more professional tools out there. However, in my experience, I usually don't need a robust survey tool. I just need to quickly set up a survey or screener. In addition, I love how simple it is to add collaborators to … Incentivized Helpful? WM Wesley MIller Teacher Chose Google Forms I have used Survey Monkey in the past to conduct surveys. Google Forms has so much more capabilities than Survey Monkey and is much easier to use. Survey Monkey served mainly as a platform to conduct surveys, but Google Forms offers more than just surveys. It's an incredible … Incentivized Helpful? Verified User Employee Chose Google Forms I like Google Forms more than Survey Monkey. Especially for a company that uses G-Suite, it's easy to have everything under the Google umbrella under one platform. I don't think there's another platform that is as simple and to the point as Google Forms. Again, it's not … Incentivized Helpful? Verified User C-Level Executive Chose Google Forms For being free, Google Forms does a lot of the same things. Incentivized Helpful? Becca Guler Learning Specialist Chose Google Forms Survey Monkey works well for basic polls and standard surveys, but it does not have a quiz/assessment format and doesn't work well for things like activity/event registration and sign up. Survey Monkey also has a limit on how many responses you can gather with a free account … Incentivized Helpful?	SurveyMonkey Verified User Analyst Chose SurveyMonkey I especially like the advantage of Google Forms with collaborations on the survey. You can add as many questions as you want. SurveyMonkey's help features are although easier to use. SurveyMonkey itself is also easier to use. Google Forms is a little more cumbersome to work … Incentivized Helpful? GW george wilson Online Learning Manager Chose SurveyMonkey I have only really used SurveyMonkey (I used Google Forms for a day and I did not know how to use it correctly), so I cannot give an opinion about another platform, except that the process with Google Forms was a bit tangled so that's why I abandoned it. But the truth is that … Incentivized Helpful? Eldad Arad Center of Excellence lead Chose SurveyMonkey I once tried the survey feature of SharePoint (2010). It was far too complicated to build the survey, I didn't even get to the distribution options. So, even though we pay for SP, we still pay also for SurveyMonkey too. I know Google Forms is an easy to use and cheap (not to … Incentivized Helpful? Verified User Manager Chose SurveyMonkey SurveyMonkey is much easier to use, with more branding templates, form templates, and easy tracking of results, as well as results exports. In actual use, SurveyMonkey has had a heavy preference by our team, so much so that Google Forms are no longer used at all. Incentivized Helpful? Verified User Employee Chose SurveyMonkey We use Google Forms for giving shout outs at the beginning of each work week- I can't do a true comparison of Google Forms and SurveyMonkey because we use the products for two different purposes, but in general, I feel that SurveyMonkey is a better platform and also has more … Incentivized Helpful? Kelsie Hamilton Program Associate Chose SurveyMonkey We actually use Google Forms more often than SurveyMonkey because it's free; however, for our bigger annual projects we usually switch to SurveyMonkey. We select SurveyMonkey when we're not needing to collaborate as much and when we need to be able to ask our questions in more … Incentivized Helpful? Verified User Team Lead Chose SurveyMonkey While Google Forms is free, the ability to design and customize forms/surveys would prove to be beneficial to the end user. Google Forms is very limited to multiple editors while SurveyMonkey provides viewing, editing, and commenting to editors. Additionally, the access to 200 … Incentivized Helpful? Vinicius Andrade UI/UX Designer Chose SurveyMonkey The level of options compared to Google Forms, and the regionalized prices compared to Typeform. Incentivized Helpful? Verified User Vice-President Chose SurveyMonkey In my opinion, SurveyMonkey is the gold standard. Google Forms and Google Surveys, while being able to connect easily to other Google tools, are not as adept or intuitive as SurveyMonkey is. Google is trying to be all things for all people, and while it does a lot of those … Incentivized Helpful? VC Vasilii Chistyakov Owner Chose SurveyMonkey Compared to Google Forms, it is easier to create a beautiful design for a survey form in SurveyMonkey. Incentivized Helpful? TC Tiffany Consalvo Practice Administrator Chose SurveyMonkey SurveyMonkey has more analytic data options than what I found using Google Forms. Otherwise, if you use the Google Suite of products you may find it easier to just use Google Forms. When it comes to our website forms we have switched to JotForm as it has a better display on our … Incentivized Helpful? Verified User Program Manager Chose SurveyMonkey SurveyMonkey is the least used between Wufoo, Titan Forms, and Google Forms. It is a solid program, however, for our uses the other programs provide additional features such as syncing to our CRM database, accepting Stripe payments, or automatically syncing with my already … Incentivized Helpful? Andrea Hester Director Of Operations Chose SurveyMonkey SurveyMonkey has the most options in terms of available question formats, analysis and participant tracking, and customizability. Google Forms is a more basic interface with fewer options for tracking and analysis, and Typeform is better in terms of design and branding options … Incentivized Helpful? CP Curtis Pierre Regional HR Manager Chose SurveyMonkey The tool is free, but we selected SurveyMonkey because we were able to easily pull the data and do the analysis. Incentivized Helpful? Caroline Dobson Human Resources Generalist Chose SurveyMonkey SurveyMonkey is easier to customize and provides much more in depth analytics. SurveyMonkey also provides better templates providing us with a better presentation to our employees. SurveyMonkey also comes with a more trustworthy platform that ensures confidentiality, which is … Incentivized Helpful? Mitchell Terpstra Copywriter + Marketing Strategist Chose SurveyMonkey Honestly, SurveyMonkey was on our radar before most of these other options, and as it has met basically all our needs, we've felt no need to switch. For the record, Typeform's interfaces for their surveys are much more beautiful and enjoyable to use. Incentivized Helpful? Verified User Professional Chose SurveyMonkey SurveyMonkey stands with the best in terms of its ease of use, features, and strength in getting the job done. Incentivized Helpful? Miguel Brito Director de Marketing en Festejos Car-Yan. C.A. Chose SurveyMonkey I like both tools. I think they do their job well, but Survey Monkeys has much better templates and they make you look like a professional. The facility that offers you to send surveys by mail, is what I liked the most. It is a program that is easy to use and you do not need to … Incentivized Helpful? Jamie Bell Administrative Professional Sr. Chose SurveyMonkey Opportunity to gather much more specific information with different ways to ask questions and break them down. Incentivized Helpful?

TrustRadius Insights
	Google Forms	SurveyMonkey
Highlights	Research Team Insight Published May 20, 2020 Google Forms and SurveyMonkey are both entry level survey tools. They offer a mix of free functionality and paid capabilities, and are used across company sizes. Google Forms is applicable to a broader range of uses, while SurveyMonkey is more specialized. Google Forms can be used for building registration forms, quizzes, and assessments in addition to surveys. In contrast, SurveyMonkey is tailored to more in-depth survey design, distribution, and analysis. Features Google Forms and SurveyMonkey both have strong features tailored for their use cases. Google Forms’s free version is very accessible for casual or entry-level users at small volumes. For instance, it is well suited for educational or student-driven academic uses. For businesses, Forms is bundled with the rest of the G Suite. This packaging makes Forms an easy default tool for organizations that have adopted the Google environment. It also includes prebuilt templates for common use cases, which makes the tool more accessible for casual users. In contrast, SurveyMonkey stands out for its more in-depth survey capabilities. In particular, users point to its excellent branding and personalization options. These features enable a more professional survey experience. It also offers a wide range of prebuilt question options and the ability to deeply customize questions and logic flows. The greater level of customization allows more intensive users to tailor each survey to their exact needs. Limitations While each product have certain strengths, Google Forms and SurveyMonkey also have some tradeoffs. Google Form’s focus on accessibility across user backgrounds places a ceiling on the depth of functionality and complexity. In particular, reviewers have been limited by Google Forms’s question branching simplicity, and basic dynamic capabilities. The user interface and graphic design is also relatively basic and simplistic. The tool lacks the visual and branding customization found in more complex tools. In contrast, SurveyMonkey provides a more intensive survey administration experience, which can be more difficult for less experienced users. For instance, the survey design process is a much more complex process, with less in-process guidance for unfamiliar designers. The UI is also not as user-friendly or intuitive as some other survey tools. Pricing Google Forms is free to use for personal use. It is also included in all Google Suite packages, which are priced at $6/user/month for the Basic plan, $12/user/month for additional cross-suite functionality and security features, and $25/user/month for the Enterpise package that includes additional management and security features. SurveyMonkey has two pricing systems, one for personal plans and one for business plans. Personal plans are either $32/month or $99/month for additional functions like A/B testing, custom variables, and payments. The Business Plans system has three tiers. The Team Advantage, at $25/user/month, includes all of the Personal Plans features for 3+ users. Team Premier, at $79.95/user/month, includes additional analysis, white labelling, and logic functions. The Enterprise tier, which is priced by quote from the vendor, includes more customization, security features, and management capabilities.

Features

Google Forms

SurveyMonkey

Survey Format & Appearance

Comparison of Survey Format & Appearance features of Product A and Product B
	Google Forms 7.4 112 Ratings 7% below category average	SurveyMonkey 7.5 74 Ratings 6% below category average
Survey templates	8.0104 Ratings	8.073 Ratings
Themes	6.7103 Ratings	7.066 Ratings
Custom logo/branding	7.589 Ratings	7.665 Ratings

Survey Content

Comparison of Survey Content features of Product A and Product B
	Google Forms 8.8 110 Ratings 4% above category average	SurveyMonkey 7.4 76 Ratings 13% below category average
Changes to live survey	9.4104 Ratings	6.560 Ratings
Question design help	8.590 Ratings	6.170 Ratings
Multiple question types	8.5109 Ratings	9.576 Ratings

Survey Logic

Comparison of Survey Logic features of Product A and Product B
	Google Forms 8.0 100 Ratings 2% below category average	SurveyMonkey 6.6 70 Ratings 21% below category average
Survey logic flexibility	8.0100 Ratings	6.670 Ratings

Survey Reporting & Analytics

Comparison of Survey Reporting & Analytics features of Product A and Product B
	Google Forms 8.7 111 Ratings 8% above category average	SurveyMonkey 6.3 76 Ratings 24% below category average
Response tracking	8.3109 Ratings	6.675 Ratings
Data export	8.7105 Ratings	5.672 Ratings
Standard reports	8.4103 Ratings	7.675 Ratings
Custom reports	9.579 Ratings	5.662 Ratings
Analytics	8.785 Ratings	6.163 Ratings

Survey Administration & Security

Comparison of Survey Administration & Security features of Product A and Product B
	Google Forms 9.4 105 Ratings 9% above category average	SurveyMonkey 7.8 65 Ratings 10% below category average
Access controls	9.1103 Ratings	7.665 Ratings
Compliance	9.681 Ratings	8.156 Ratings

Survey Distribution

Comparison of Survey Distribution features of Product A and Product B
	Google Forms 8.9 79 Ratings 10% above category average	SurveyMonkey 7.3 46 Ratings 9% below category average
Vendor-offered crowdsourcing	9.037 Ratings	7.031 Ratings
Respondent restrictions	8.877 Ratings	7.644 Ratings

Best Alternatives
	Google Forms	SurveyMonkey
Small Businesses	Square 9 Softworks Score 9.7 out of 10	Square 9 Softworks Score 9.7 out of 10
Medium-sized Companies	Square 9 Softworks Score 9.7 out of 10	Square 9 Softworks Score 9.7 out of 10
Enterprises	Verint Voice of the Customer Score 9.4 out of 10	Verint Voice of the Customer Score 9.4 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Google Forms	SurveyMonkey
Likelihood to Recommend	9.7 (116 ratings)	9.5 (108 ratings)
Likelihood to Renew	10.0 (3 ratings)	9.0 (26 ratings)
Usability	9.3 (56 ratings)	9.1 (39 ratings)
Availability	10.0 (1 ratings)	10.0 (1 ratings)
Performance	10.0 (1 ratings)	6.0 (1 ratings)
Support Rating	8.0 (48 ratings)	9.4 (35 ratings)
Implementation Rating	- (0 ratings)	10.0 (2 ratings)
Product Scalability	3.0 (1 ratings)	- (0 ratings)

User Testimonials
	Google Forms	SurveyMonkey
Likelihood to Recommend	Google Google Forms works really well when you need to quickly gather information and store it in a standardized format. It also works well if your organization is already using other Google products. If you don't use other Google products, another service may be a better fit for you. Additionally, if you need your forms to be highly customized for marketing purposes, for example, you might have an easier time with other tools. That being said, Google Forms is well supported and is highly flexible and would likely work well for many companies. Incentivized Verified User Anonymous Read full review	Momentive (SurveyMonkey, Inc) SurveyMonkey is best suited for you if you find that you are creating multiple survey regularly. It offers a variety of questions and options and is a well-rounded surveying tool. It is not best if you do not create surveys often, typically use the same survey, or looking for software to create quizzes or assessments. Also, if you are easily overwhelmed by too many options, this may not be the tool for you. Verified User Anonymous Read full review
Pros	Google Live results: When a user completes the form the results are added instantly. Easy to create: Google Forms has a simple interface that allows for a wide range of question types. Google will even try to guess the question type based on the question (but this can be overridden). Answers export to Google Sheets: It is easy to have each response to your form add a row to a Google Sheet, allowing for further analysis or processing. Ability to automatically collect email addresses within a domain: If you have a form that has been shared with users in your domain, you can set it to automatically collect the users' email addresses without them needing to type it in. Makes checking whether all students have completed the form easy. Incentivized Verified User Anonymous Read full review	Momentive (SurveyMonkey, Inc) SurveyMonkey templates have made it very user-friendly. It is very efficient to create a survey. I love that they have multiple ways to answer questions. For example, short answer, paragraph, and radio buttons to name a few. The surveys are very easy to share. You can import a large list of email addresses or free type just a few. I like that you can test the survey before sending it out live. I send it to myself to verify how it will look and feel to the end-user. Incentivized TC Tiffany Consalvo Practice Administrator Read full review
Cons	Google Sometimes finding the output -- a Google Sheet with all responses-- is a little difficult. It's also sometimes confusing to figure out how to get back into the Google Form Survey itself. As always, sharing among an institutional Google account and your personal Google account can be frustrating. You have to make a copy and can't share across the two different accounts very easily. Incentivized Kim Grewe Instructional Designer Read full review	Momentive (SurveyMonkey, Inc) Recognizing that there are more limitations when it comes to a mobile interface vs. a desktop interface, I would love to see more profound levels of programming functionality on the mobile side. It would be helpful to have better access to greater levels of third-party results analysis, particularly as it relates to open-ended questions and answers. As an admin, it would be very cool if SurveyMonkey were able to use AI to match the survey we're building (questions, topics, target respondents, etc.) to existing results that might negate the need to ask certain questions in our surveys. Incentivized Verified User Anonymous Read full review
Likelihood to Renew	Google I will definitely renew my use of Google Forms because I really like the ease of use and the number of tools that Google forms provide. I also love that I can administer a test in real-time and get results in a timely manner Incentivized Verified User Anonymous Read full review	Momentive (SurveyMonkey, Inc) Compared to other competitors in the market (including a few I've used internally), if you're looking for a survey application, this one does the job and it's quite inexpensive too. Considering the fact that it comes with a handy mobile application too (on iOS and Android), you also get flexibility thrown in the deal too. Ben Donkor Social Media & Online Analyst Read full review
Usability	Google Google Forms is a very intuitive and easy to use tool, it is not necessary to have a complex knowledge to create advanced forms, it is enough with the functions and aids that the tool offers for the creation of these, even children and students can do it, also the way to export the data is really simple, simply an incredible tool. Incentivized Carolina Reyes Ingeniero Soporte NOC1 Read full review	Momentive (SurveyMonkey, Inc) It does everything a survey software should do, and it does it very well. I can't speak for how well it would work for a business that was surveying tens of thousands of people - but for a small business of 50 employees with a couple of thousand clients, it does everything it needs to do. Incentivized BL Brandon Lai IT Manager Read full review
Reliability and Availability	Google In the years I've used GoogleForms I've never ran into any issues with the reliability or availability. Google is a gigantic company with essentially limitless resources which makes it very easy to trust that I will continue to be able to enjoy the same reliability I've come to know and expect from GoogleForms Incentivized Ashlie Pappas Founder Read full review	Momentive (SurveyMonkey, Inc) No answers on this topic
Performance	Google One of the things that comes as a benefit of the lack to create complex logic branching and truly custom design is that there isn't lot of room to bog down the software. GoogleForms has always loaded just as fast as my internet service and device would allow it. I'm not sure about front end integrations or integrations into the form itself, as I've never explored it, but on the backend, I've never had any issues with integrations channeling from GoogleForms from the GoogleForms's end of things. Incentivized Ashlie Pappas Founder Read full review	Momentive (SurveyMonkey, Inc) still to many limitations for more complex surveys --skips, filtered questions, etc. Jeannette Saquet President Read full review
Support Rating	Google Google has a support team but it isn't the most helpful with Forms. I find most of my answers by searching online and watching tutorial videos. I would recommend utilizing online resources before contacting their live support team for help. Just make sure that they are recent videos or directions. Google is constantly updating their interfaces so it is easy for things to get out of date Incentivized Verified User Anonymous Read full review	Momentive (SurveyMonkey, Inc) I've never had to contact the SurveyMonkey customer care team directly, but they have a pretty good library of help articles on their website. Everything from designing and executing your survey to account and billing questions. I never had a need for further support from Survey Monkey. Incentivized Verified User Anonymous Read full review
Implementation Rating	Google No answers on this topic	Momentive (SurveyMonkey, Inc) Implementation not required. Rachel Biederman Senior Director, Marketing and Communications Read full review
Alternatives Considered	Google We have also used FormAssembly, which is far more advanced with security, analytics, and functionality, but is also more expensive and takes a greater resource investment to train others to use. While FormAssembly can provide a lot more features, and is definitely the better choice for more complex surveys, forms, and applications, Google Forms is a very approachable and easy to use platform. We would recommend Google Forms for smaller businesses with simpler processes, and everyday use for any organization. Incentivized Verified User Anonymous Read full review	Momentive (SurveyMonkey, Inc) SurveyMonkey is easier to customize and provides much more in depth analytics. SurveyMonkey also provides better templates providing us with a better presentation to our employees. SurveyMonkey also comes with a more trustworthy platform that ensures confidentiality, which is incredibly important to our employees and means we're getting more reliable results from the surveys. Incentivized Caroline Dobson Human Resources Generalist Read full review
Scalability	Google GoogleForms lacks the ability for complex logic branching and the ability to truly design it in a custom manner. It's pretty obvious when you land on a GoogleForm that it is in fact a GoogleForm. This rating solely reflects the lack of flexibility which in turn makes it something that wouldn't usually be scaled. That being said, if needing to scale a simple solution, GoogleForms would be up for the job. Incentivized Ashlie Pappas Founder Read full review	Momentive (SurveyMonkey, Inc) No answers on this topic
Return on Investment	Google It's difficult to track ROI since Google Forms is used less formally [The] positive impact is the actionable results we receive from surveys [The] impact is highly dependent on how well the questions are asked, and how seriously the survey is taken by employees Incentivized Verified User Anonymous Read full review	Momentive (SurveyMonkey, Inc) We use this to survey vendors after a trade show and their comments to me have helped improve other shows. I don't have hard numbers but I know our vendors, some of whom are associate members, are very happy to give this feedback because it helps their ROI too. I know it has saved us employee time as we aren't sifting through email responses and entering them into a spreadsheet. SurveyMonkey does that for us. We often need to do quick polls to our members to make decisions. This makes them feel like they are getting value for their membership dues that they pay our association. Incentivized Megan Abbott Member Services Manager Read full review
ScreenShots

Features

Limitations

Pricing