Google Hangouts (Classic) vs. Webex Meetings
Product | Rating | Most Used By | Product Summary | Starting Price |
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Google Hangouts (Classic) | N/A | The classic version of Google Hangouts is a communication platform that includes messaging, voice, VoIP, and video call capabilities. It was part of Google’s G Suite offering and integrated with applications such as Gmail and Google+. Users of the classic version of Hangouts will be migrated to the new Hangouts Chat collaboration tool, and Google continues to support conferencing via the new Hangouts Meet. | N/A | |
Webex Meetings | N/A | Webex Meetings is a video conferencing solution powering hybrid work. It enables a seamless collaboration experience and better results with meetings that are designed to give everyone the ability to engage no matter their location, language, or communication style. | $11.95 per month |
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Editions & Modules | No answers on this topic |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | Webex Meetings are available at no cost to users. They are included in the Webex Suite, starting at $11.95 per user/per month for Enterprise Agreements. | ||||||||||||||
More Pricing Information |
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Considered Both Products | Google Hangouts (Classic) | Webex Meetings |
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Highlights |
Research Team Insight Published Webex Meetings is Cisco’s web and video conferencing solution and is ideal for business use cases. Google Hangouts Classic provides users with online communication capabilities like video conferencing and VoIP calling. However, though the classic version of Google Hangouts still exists and is free to use, it has evolved into two newer products that are better suited for business use cases: Google Chat and Google Meet. Google Hangouts Classic is better suited for personal use and for making one-off business calls. FeaturesBoth Cisco Webex Meetings and Google Hangouts Classic allow users to make video calls, voice calls, and send chats to other users. However, Webex Meetings has more advanced features that make it better-suited for business users than Google Hangouts Classic. On the other hand, Google’s product is free with lightweight features, making it preferable for personal use. Cisco Webex Meetings includes features like screen sharing, meeting recording and transcription, both one-on-one and group chats, dial-in options for video meetings, and visibility into the list of meeting participants. In contrast, Google Hangouts Classic allows screen sharing and messages to other contacts but does not offer meeting recording or dial-in options for video meetings. Google Hangouts Classic also only allows up to 25 meeting participants, while Webex Meetings can support online meetings with up to 100,000 participants. Users can launch Webex Meetings from within the Webex Application, Salesforce, Microsoft Teams, Slack, Canvas, and Moodle—whereas Google Hangouts Classic users can start meetings from the Google Hangouts web or mobile applications, Gmail, Google Calendar, and Microsoft Outlook. LimitationsThe main limitations of Cisco Webex Meetings are the feature restrictions on lower-tier plans, such as a meeting participant cap of 100 and meeting duration limit of 50 minutes on the free plan. Meeting recordings and transcriptions are also not available on the Cisco Webex Meetings free plan. However, they are available for all other paid plans. If you’re planning on using Google Hangouts Classic for your business, there are a few key limitations to be aware of. For example, you won’t be able to record video meetings or meet with more than 25 participants at once. This may be fine for micro-businesses and small teams, however, this will be problematic for teams with more than 25 members. Google Meet is a better option than Hangouts Classic for midsize teams and larger businesses looking for a video conferencing platform. PricingCisco Webex Meetings offers a free plan with limited features and then four additional paid plans. The free plan only allows one meeting host, while the paid plans offer between 1-9, 1-50, 5-100, or an unlimited number of meeting hosts. Paid plan users also have access to more advanced features like encrypted cloud meeting recordings, meeting transcriptions, toll-dial in and toll-free dial-in options, and at least 5GB of cloud recording storage space. Google Hangouts Classic is free for all users that have a Google account. However, Google is in the process of transitioning users away from Google Hangouts Classic to either Google Chat or Google Meetings, it’s two newer products ideal for business users. More information about the transition away from Google Hangouts Classic can be found here. |
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Small Businesses | CloudTalk Score 9.5 out of 10 | ClickMeeting Score 9.5 out of 10 |
Medium-sized Companies | CloudTalk Score 9.5 out of 10 | ClickMeeting Score 9.5 out of 10 |
Enterprises | Cisco Business Edition 7000 (discontinued) Score 9.0 out of 10 | Google Meet Score 8.3 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Google Hangouts (Classic) | Webex Meetings | |
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Likelihood to Recommend | 7.9 (91 ratings) | 8.5 (778 ratings) |
Likelihood to Renew | 10.0 (1 ratings) | 9.9 (46 ratings) |
Usability | 8.0 (7 ratings) | 8.4 (103 ratings) |
Availability | - (0 ratings) | 9.1 (450 ratings) |
Performance | - (0 ratings) | 8.7 (425 ratings) |
Support Rating | 8.0 (36 ratings) | 7.8 (108 ratings) |
In-Person Training | - (0 ratings) | 8.2 (3 ratings) |
Online Training | - (0 ratings) | 5.5 (3 ratings) |
Implementation Rating | - (0 ratings) | 7.0 (14 ratings) |
Configurability | - (0 ratings) | 9.1 (7 ratings) |
Contract Terms and Pricing Model | - (0 ratings) | 7.3 (10 ratings) |
Ease of integration | - (0 ratings) | 9.0 (5 ratings) |
Product Scalability | - (0 ratings) | 9.1 (421 ratings) |
Professional Services | - (0 ratings) | 8.9 (9 ratings) |
Vendor post-sale | - (0 ratings) | 8.5 (7 ratings) |
Vendor pre-sale | - (0 ratings) | 9.1 (8 ratings) |
Google Hangouts (Classic) | Webex Meetings | |
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Likelihood to Recommend | Google | Cisco |
Pros | Google | Cisco |
Cons | Google | Cisco |
Likelihood to Renew | Google No answers on this topic | Cisco |
Usability | Google | Cisco |
Reliability and Availability | Google No answers on this topic | Cisco |
Performance | Google No answers on this topic | Cisco |
Support Rating | Google | Cisco |
In-Person Training | Google No answers on this topic | Cisco |
Online Training | Google No answers on this topic | Cisco |
Implementation Rating | Google No answers on this topic | Cisco |
Alternatives Considered | Google | Cisco |
Contract Terms and Pricing Model | Google No answers on this topic | Cisco |
Scalability | Google No answers on this topic | Cisco |
Professional Services | Google No answers on this topic | Cisco |
Return on Investment | Google | Cisco |
ScreenShots |